Trouble Shooting - PhoneMate PM2420 Installation And Operating Manual

Cordless telephone with call waiting caller id
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PM2420Manual_En
2005.2.5 1:22 PM
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TROUBLE SHOOTING

No dial tone/phone will not dial out
Check that the AC power adapter is plugged into a working AC power outlet.
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Check all telephone cord connections or try another wall jack
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Do a basic reset of the phone: Disconnect the phone from the wall and remove
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the battery for 30 minutes and then re-install as instructed by the manual.
Try other phones in the house to ensure it is not a line problem with the
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telephone company.
Was the battery charged for at least 12 – 15 hours?
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Does the display show "LOW BATTERY"?
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Can't hear the ring signal
Check the ringer volume controls; verify that the switch is not set to "Off"
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Check that the AC power adapter is plugged into a working AC power outlet.
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Check all telephone cord connections or try another wall jack
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While on a call, you hear another call on the line
or experience radio frequency interference
Switch channels to a clear channel
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Check the wiring for bad connections
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Do not use this phone within close proximity to other electronic appliances such
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as TV's, VCR's and microwave ovens
Can't receive or make phone calls
Check if the phone is set to the correct type of service, either Tone or Pulse
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Check that the AC power adapter is plugged into a working AC power outlet.
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Check all telephone cord connections or try another wall jack
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Check to make sure that the Battery is properly installed and connected
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There are continuous short beeps instead of a
dial tone when the handset is far from the base
The beeps are a warning that you are too far away from the base. Move closer to
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the base.
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AGFA SelectSet Avantra 25
TROUBLE SHOOTING
There is interference on the handset
Was the battery charged for at least 12 – 15 hours?
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Does the display show "LOW BATTERY".
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Move closer to the base.
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Is the phone within close proximity to other electronic appliances such as TV's,
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VCR's and microwave ovens?
The display shows "LOW BATTERY" after a few telephone calls,
even though the battery has been fully charged for 12-15 hours
Replace the battery pack with a new battery
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The Charge Light will not come on when the handset is place in the base unit
Check to ensure sure that the AC Adapter is plugged into the base unit and an
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operating wall outlet.
Ensure sure that the handset is properly seated in the base unit
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Ensure that the rechargeable battery pack is properly connected in the handset.
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The Caller's voice is too low or quiet
Adjust the receiver Volume Control on the handset to a higher setting
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The Handset does not display the Caller ID information
Check with your local telephone company to ensure that the Caller ID or Call
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Waiting Caller ID service is subscribed to and is functioning properly.
If you answer the call before the first ring has been completed, the Caller ID
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information may have not been completely received by your PM2420.
The LCD display is blank or hard to read.
Adjust the contrast for the display
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Telephone Numbers are not being correctly dialed from the Caller ID memory
Ensure that the number displayed is in the correct format and that if the area
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code and/or a "1" are included in the dialing process.
EXTRA HELP
Should you have any additional questions, please visit our web site at
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www.phonemate.com
Model PM2420
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