Sindoh 3DWOX 2X User Manual
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Sindoh 3DWOX 2X User Manual

2x series
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USER MANUAL
Read the User Manual before operating the
product, and keep the manual at a convenient
place near the product.
3dprinter.sindoh.com

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Summary of Contents for Sindoh 3DWOX 2X

  • Page 1 Series USER MANUAL Read the User Manual before operating the product, and keep the manual at a convenient place near the product. 3dprinter.sindoh.com...

  • Page 2: Safety Instructions

    Safety Instructions Be sure to observe the followIng instructions when using the device. Warning: Failure to observe the instructions may lead to death or serious injury. Directly plug the power cord in the receptacle on the wall. Do not use extension cord. If the power cable or plug is worn or damaged, pull out the power plug.
  • Page 3 Before use Thank you for purchasing our product. This user manual contains detailed information about correct use of device and easy maintenance to maintain the optimal state, and to contribute to the rationalization of office work of your company. Carefully read the user manual before using the device and keep close at hand. In order to use device correctly and safely, please carefully note the precautions before use.

  • Page 4: Table Of Contents

    Contents Before using the Machine Preface -------------------------------------------------------------------------------------------------------------------------- 1 Conventions ------------------------------------------------------------------------------------------------------------------ 2 Symbols ------------------------------------------------------------------------------------------------------------------------ 2 Safety Information ---------------------------------------------------------------------------------------------------------- 3 Precautions ------------------------------------------------------------------------------------------------------------------- 5 4.1 Installation ---------------------------------------------------------------------------------------------------------------------- 5 4.2 Moving the Machine ---------------------------------------------------------------------------------------------------------- 6 Consumables Handling --------------------------------------------------------------------------------------------------- 7 How to Remove and Store a PVA Filament ---------------------------------------------------------------------------- 7 Instructions for Use -------------------------------------------------------------------------------------------------------- 8 Ventilation --------------------------------------------------------------------------------------------------------------------- 9 Notices ----------------------------------------------------------------------------------------------------------------------- 10...
  • Page 5 Unload PVA, Flexible Filament. ---------------------------------------------------------------------------------------- 2-6 UNLOCK -------------------------------------------------------------------------------------------------------------------2-10 1.2 Settings -------------------------------------------------------------------------------------------------------------------2-13 X, Y, Z -----------------------------------------------------------------------------------------------------------------------2-14 EXTRUDER ---------------------------------------------------------------------------------------------------------------2-15 BED LEVELING ----------------------------------------------------------------------------------------------------------2-17 Z OFFSET -----------------------------------------------------------------------------------------------------------------2-20 NOZZLE CLEANING ----------------------------------------------------------------------------------------------------2-22 NOZZLE CALIBRATION -----------------------------------------------------------------------------------------------2-23 NETWORK -----------------------------------------------------------------------------------------------------------------2-29 CLEANING CASE -------------------------------------------------------------------------------------------------------2-33 BED LOWERING ---------------------------------------------------------------------------------------------------------2-34 TEST PRINT --------------------------------------------------------------------------------------------------------------2-36 ACTIVE LEVELING ------------------------------------------------------------------------------------------------------2-37 SECURITY -----------------------------------------------------------------------------------------------------------------2-39 VOICE GUIDE ------------------------------------------------------------------------------------------------------------2-40...
  • Page 6 Chapter 4 Printed Output Check Printed Output Check --------------------------------------------------------------------------------------------------- 4-2 1.1 Detaching Printable ------------------------------------------------------------------------------------------------------- 4-2 1.2 Improving Printing Quality ---------------------------------------------------------------------------------------------- 4-4 When Printer Cannot be Turned On ------------------------------------------------------------------------------- 4-5 If problems persist ------------------------------------------------------------------------------------------------------ 4-6 Chapter 5 Maintenance Machine Cleaning ------------------------------------------------------------------------------------------------------- 5-2 1.1 Cleaning Case Maintenance ------------------------------------------------------------------------------------------- 5-2 1.2 Printer Interior Cleaning ------------------------------------------------------------------------------------------------- 5-2 1.3 Periodical Inspection ----------------------------------------------------------------------------------------------------- 5-2...

  • Page 7: Before Using The Machine

    - The content of the User Manual is subject to change without any prior notification. Sindoh shall not be liable for consequential, special, indirect damages or losses caused by the handling or operating of the machine or by the user’s negligence.

  • Page 8: Conventions

    Before using the Machine Conventions Symbols This manual uses the following symbols and meanings. Warning - Indicates importance safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes carefully for your safe operations of the machine. Caution - Indicates important safety notes.

  • Page 9: Safety Information

    Some safety features of parts may not be guaranteed. Sindoh is not liable for problems caused by using an unauthorized spare parts or consumables. - Disconnect the power cord and all the cables connected to the machine to prevent from any electrical shock when cleaning the outside or inside of the machine.
  • Page 10 Before using the Machine Caution Injuries - To prevent personal injuries or damages to the machine, you need to follow the below instructions before moving the machine. Do not open the front and top door during machine operation. Do not open the rear cover or touch any parts of the rear extruder unit during machine operation.

  • Page 11: Precautions

    Before using the Machine Precautions Installation Warning - Install the machine in a well ventilated area. You can small odor during machine operation. It should not be harmful; however, if the area of where the machine is located is not ventilated, make sure to ventilate the area appropriately time to time. Important - Install the machine with its vents spaced at least 10 cm away from walls and other equipments.

  • Page 12: Moving The Machine

    Before using the Machine Moving the Machine Warning - Before moving the machine, be sure to unplug the power cord from the outlet. When moving the printer, it is recommended that two people lift and move the printer for safety. - Hold the bottom handles of the machine when moving it.

  • Page 13: Consumables Handling

    Before using the Machine Consumables Handling Warning - Do not burn the Cartridge unit or filament. It may be a cause of big fire or burn by ignition. Caution - Keep them out of the reach of children. - If skin irritation occurs after touching the filament, please see a doctor. Important - Do not keep the cartridge unit in the following places.

  • Page 14: Instructions For Use

    Before using the Machine Instructions for Use Caution - The nozzle and the bed that are inside the machine are very hot during machine operation. Please be cautious not to touch the nozzle or the bed during removal of the printed objected or during inspection of the machine inside.

  • Page 15: Ventilation

    Before using the Machine Ventilation Caution - Use the machine in a place with good ventilation. If the machine is used in a place without good ventilation, this may be harmful for your health. Ventilate it on a regular basis. - Do not block vents.

  • Page 16: Notices

    Before using the Machine Notices Noise Emission Level ❖ The following are measured in accordance of ISO 7779 and reported to meet ISO 9296. Some modes may not be available in your purchased products. Average Sound Pressure at 1 Meter Away Printing 45dBA(Normal Print Condition - Printing speed 40 mm/s, Travel speed 100 mm/s) Standby...
  • Page 17 Before using the Machine CAUTION Any changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. DECLARATION OF CONFORMITY (DOC Letter): 12page Wireless LAN Specifications ❖ The wireless device may be affected by electromagnetic interference so it should not be used for life saving services.
  • Page 18 Before using the Machine 3D Printer Class A...

  • Page 19: Disposal Of Used Battery

    Before using the Machine Disposal of Used Battery Control board uses a Lithium battery. Please discard used batteries following the environmentally friendly procedure stated on the manufacturer guidelines. To replace batteries, please contact a qualified service engineer.

  • Page 20: 10. Wifi Module Disclaimer

    Do not expose this product to water, humidity or liquid. Do not expose this product to direct light, hot temperature or fire. Warning - If the machine has been modified by an unauthorized personnel, Sindoh is not liable for the machine trouble or failure. Caution - To prevent RF signals that exceed FCC RF exposure limits from being exposed to human, this module has been mounted in a place that minimizes human access.
  • Page 21 Before using the Machine Precautions ❖ IEEE 802.11b : 2400MHz ~ 2484MHz IEEE 802.11g : 2400MHz ~ 2484MHz Frequency IEEE 802.11n(20MHz) : 2400MHz ~ 2483MHz IEEE 802.11n(40MHz) : 2400MHz ~ 2483MHz Antenna Power Density IEEE 802.11b : 10mW(10dbm)/MHz IEEE 802.11g : 10mW(10dbm)/MHz IEEE 802.11n(20MHz) : 10mW(10dbm)/MHz IEEE 802.11n(40MHz) : 10mW(10dbm)/MHz No.

  • Page 22: 11. Usb Memory Disclaimer

    Before using the Machine 11. USB Memory Disclaimer FCC COMPLIANCE STATEMENT ❖ This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 23 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RESPONSIBLE PARTY Name : Sindoh America, Ltd. Address : 6047 Tyvola Glen Circle, Suite #115, Charlotte, NC 28217 Phone No. : 1-704-414-6690...

  • Page 25: Chapter 1 Preparations For Machine Operation

    2X Series USER MANUAL Preparations for Machine Operation...

  • Page 26: Machine Specifications

    USB Device, USB Host , Wifi, Ethernet Cartridge Auto Load / Unload Software/Support Supported Software Sindoh Exclusive Slicer Supported File Format *.stl, *.ply, *.obj, *.gcode, *.amf Supported Operating System Windows 7 or above, Mac OSX 10.10 or above Recommended Memory Requirements...

  • Page 27: Basic Components

    Preparations for Machine Operation Basic Components Please check all basic components are in the box. Caution - Please keep the box and packaging material; they are needed for product exchange or repair service. Cartridge Power Cable 3D Printer USB Drive USB Cable Scrapper Reference Guide...

  • Page 28: Understanding The Device Parts

    Preparations for Machine Operation Understanding the Device Parts <Front> <Rear> Part Name Description Front door handle A handle to open the front door. USB port Connect USB flash drive containing printing information and print directly from USB flash drive. LCD Control panel Screen used to control printer.
  • Page 29 Preparations for Machine Operation <Interior> Part Name Description Bed height adjustment Knob Used to level the Flexible bed. Removable bed handle Used to assemble and dismantle Flexible bed Bed heater Heats the printables' bottom surface to stabilize it on the bed. Flexible bed (bed sheet) Seating space for Printable <Nozzle>...

  • Page 30: Installation (Product Connection, Cartridge Setup And Includes Software Installation)

    Preparations for Machine Operation Installation(Product connection, Cartridge Setup and Software installation) Device Connection On the rear side of the machine, connect the power cable to the power socket. Next, connect the power cable to the power outlet. Press the power button, located on top of the machine. After main menu is displayed on the LCD screen, install the cartridge (Refer to UI manual “LOAD”).
  • Page 31 Preparations for Machine Operation When installation of the file is complete, a pop-up window shows up as picture below. Press [Next] button to initiate the installation of 3DWOX Desktop program. Choose the destination location of the file and press [Next] to proceed. The file gets saved and the installation starts.
  • Page 32 Preparations for Machine Operation After all installation is complete, you can see that the “3DWOX Desktop” created on the desktop of your computer.
  • Page 33 2X Series USER MANUAL UI Menu Function...

  • Page 34: Ui Menu Function Description

    UI Menu Function UI Menu Function description CARTRIDGE CARTRIDGE 1 LOAD CARTRIDGE 2 UNLOAD UNLOCK SETTING X Y Z NOZZLE 1 NOZZLE 2 EXTRUDER NOZZLE 1 NOZZLE 2 BED LEVELING Z OFFSET NOZZLE 1 NOZZLE 2 NOZZLE CLEANING NOZZLE CLEANING 1 NOZZLE CLEANING 2 NOZZLE Calibration XY Calibration...

  • Page 35: Cartridge

    UI Menu Function MODEL NAME SERIAL NO. VERSION GUI VER. WIRED IP WIRED MAC IP WIRELESS IP WIRELESS MAC IP WEB SITE GUIDE HISTORY indicates factory set value. CARTRIDGE CARTRIDGE CARTRIDGE 1 LOAD CARTRIDGE 2 UNLOAD UNLOCK LOAD This function automatically loads filament to the Nozzle. From the HOME screen press [CARTRIDGE].
  • Page 36 UI Menu Function Press [LOAD] to activate Cartridge load. When [OK] is pressed at the cartridge load confirming message, cartridge load will automatically proceed. The filament reaches to the nozzle and it is heated up to the specified temperature. Then the filament is inserted into the heated nozzle.

  • Page 37: Unload

    UI Menu Function UNLOAD This function automatically unloads filament from the nozzle. From the HOME screen press [CARTRIDGE]. Press [UNLOAD] to activate Cartridge unloading.

  • Page 38: Unload Pva, Flexible Filament

    UI Menu Function When [OK] is pressed at the cartridge unload confirming message, cartridge unloading will automatically procceed. To remove filament, the nozzle is heated up to the specified temperature and the filament unload starts. After the filament has been removed, the screen will automatically turn to the [UNLOCK] screen to let the user remove the cartridge.
  • Page 39 UI Menu Function Press [UNLOAD] to activate Cartridge unloading. Remove the snap ring and tube from the nozzle as shown in the following UI screen, and press the [OK] button.
  • Page 40 UI Menu Function Cut the filament that came out of the tube as shown below and press the [OK] button. Reinsert the tube into the nozzle and assemble the snap ring. Push the tube back toward the nozzle again and press the [OK] button.
  • Page 41 UI Menu Function After the filament has been removed, the screen will automatically turn to the [UNLOCK] screen to let the user remove the cartridge.

  • Page 42: Unlock

    UI Menu Function UNLOCK This Function is to remove the cartridge out of the printer. Cartridge unlock automatically initiates when filament unload is finished. Cartridge unlock can also be manually done by the user. When unlock screen automatically appears after cartridge unload. For 10 seconds [LOCK] state is deactivated and the user can detach cartridge from printer.
  • Page 43 UI Menu Function To manually unlock later. From home screen press [CARTRIDGE]. Press [UNLOCK] to activate UNLOCK function.
  • Page 44 UI Menu Function For 10 seconds [LOCK] state is deactivated and the user can detach cartridge from printer. If the cartridge can’t be pulled out even after “unlock”, gently push it forward and then try to pull out again. After 10 seconds printer will automatically change to [LOCK] state and [UNLOCK] appears.

  • Page 45: Settings

    UI Menu Function Settings SETTING X Y Z NOZZLE 1 NOZZLE 2 EXTRUDER NOZZLE 1 NOZZLE 2 BED LEVELING Z OFFSET NOZZLE 1 NOZZLE 2 NOZZLE CLEANING NOZZLE CLEANING 1 NOZZLE CLEANING 2 NOZZLE Calibration XY Calibration ENTER PATTERN VALUE NETWORK WIRELESS WIRELESS...

  • Page 46: X, Y

    UI Menu Function X, Y, Z Use to change the position on the X, Y, and Z axes of the Nozzle. From home screen press [SETTING]. Press the [X,Y,Z] button to enter X, Y, Z.

  • Page 47: Extruder

    UI Menu Function Press either [0.1], [1], [10], or [100] to select the length of trasnfer, and press the arrows to move the Bed and the Nozzle in the respective position. To move to each axis' home location, press [All], [X], [Y] or [Z]. EXTRUDER This function is used to fine control the filament to its position.
  • Page 48 UI Menu Function Press [EXTRUDER] to enter EXTRUDER settings. To Control [EXTRUDER], Nozzle temperature needs to be raised.

  • Page 49: Bed Leveling

    UI Menu Function Select the nozzle that you will use to move the filament. Press [1], [10], [50], [100], [200] to select an amount. In the image shown below, press the direction to move the filament. BED LEVELING This function is used to perform the leveling of the bed. From home screen press [SETTING].
  • Page 50 UI Menu Function Press the [BED LEVELING] button to enter BED LEVELING settings. If the current Nozzle temperature is too high, process for cooling down the Nozzle temperature is added. On the SETTING page, user is able to perform bed leveling. The bed leveling process consists of 3 steps. From the center, the top side is measured first, and then both sides of the bottom level are measured.
  • Page 51 UI Menu Function If you turn the screw and press [OK], the measuring is performed and the value to fix appears again. When all settings are done the program returns to the previous screen.

  • Page 52: Z Offset

    UI Menu Function Z OFFSET ※After bed leveling, it is highly recommended to check the z-offset. This Menu allows user to control the GAP in between Nozzle and BED. Standard is 0.25mm and can be customi zed. [+] button widens the GAP, [-] button shortens the GAP. ※For higher adhesive strength between the print output and the bed, shorten the distance of the z-offset.
  • Page 53 UI Menu Function Select the nozzle that you will use to adjust the gap. Default value is 0.25mm, Use [+], [-] buttons to move in 0.05 mm unit. Use the [MOVE] and [SAVE] buttons to adjust the gap and to save the setting. The saved value is applied when next time the print starts.

  • Page 54: Nozzle Cleaning

    UI Menu Function NOZZLE CLEANING Function used when nozzle needs cleaning of left over filament residue. From home screen press [SETTING]. Press the [NOZZLE CLEANING] button to access nozzle cleaning settings. Select the nozzle that you want to clean.

  • Page 55: Nozzle Calibration

    UI Menu Function In order to get rid of filament residue, the nozzle needs to be heated. When the specified temperature is reached, it moves on to the next step to remove filament residue. Once finished message will appear press [OK], printer will return to the settings screen. NOZZLE CALIBRATION ▣ Printing of the XY Calibration Pattern From home screen press [SETTING] .
  • Page 56 UI Menu Function Press the [Nozzle Calibration] button to access the Nozzle Calibration screen. To printthe XY calibration pattern, press the [XY-Calibration] button.
  • Page 57 UI Menu Function Press the [OK] button to access the XY-Calibration printing screen. When the temperature of the nozzle and the bed rises and reaches the target temperature, printing will begin.
  • Page 58 UI Menu Function After printing the XY calibration pattern, enter the number of the line that is most linear among those printed with nozzles 1 and 2, and then press the [Save] button. Select the most linear line (No.1 starts from the left for vertical lines and from the top for horizontal lines).
  • Page 59 UI Menu Function ▣ Entering the Pattern Value From home screen press [SETTING] . Press the [Nozzle Calibration] button to access the Nozzle Calibration screen.
  • Page 60 UI Menu Function Press the [Enter Pattern Value] button to access the Enter Pattern Value. Enter the values for the horizontal and vertical lines.

  • Page 61: Network

    UI Menu Function To print the pattern for the calibrating nozzle, press the [OK] button. Press the [Cancel] button to return to the Home screen. NETWORK This is a menu to configure users network setting. IP address can be set up manually or automatically via DHCP setting.
  • Page 62 UI Menu Function Press the [NETWORK] button to access network configuration screen. The default network setting is Wired (connection using LAN line). Press [DHCP] for automatic IP address setup. To manually input a fixed IP address press [Static] and enter an IP address.
  • Page 63 UI Menu Function In any case to use Wifi press the [Wifi] tab. Wifi setting can be turned ON or OFF. To select a Wifi network, click [Choose a network…] and the printer shows all available Wifi connections.
  • Page 64 UI Menu Function Select a wireless network from the list to connect to the network. For a password-protected network, a dialog pops up and asks for the password. You can refresh the network list by clicking [Search]. After successful connection printer may ask for [DHCP], [Static] similar to the WIRED setting. When all settings are finalized press [Connect] to save settings.

  • Page 65: Cleaning Case

    UI Menu Function CLEANING CASE Function used to clean out the case for the collected filament residue. From home screen press [SETTING]. Press the [CLEANING CASE] button to enter CLEANING CASE settings.

  • Page 66: Bed Lowering

    UI Menu Function Entering Cleaning Case, the nozzle will automatically position itself to the left side to be visible and accessible. Like shown in the image, empty the CASE, press [OK] when done and user will be returned to the settings screen. BED LOWERING Use this function, in times of moving printer to a different location.
  • Page 67 UI Menu Function Press [Next] to move to next page, where the [BED LOWERING] button is located. Upon selection, the bed will automatically be lowered.

  • Page 68: Test Print

    UI Menu Function TEST PRINT This function allows the user to test print a sample model already saved in the printer. From home screen press [SETTING]. Press [Next] button to move to the next page and press [TEST PRINT].

  • Page 69: Active Leveling

    UI Menu Function Select the test file to print. ACTIVE LEVELING From home screen press [SETTING].
  • Page 70 UI Menu Function Press the [Next] button to access [ACTIVE LEVELING] . After setting [On/Off] of the Active Leveling, and then press the [OK] button.

  • Page 71: Security

    UI Menu Function SECURITY From home screen press [SETTING]. Press the [Next] button to access the [SECURITY] Screen.

  • Page 72: Voice Guide

    UI Menu Function After setting [On/Off] of the Security, and then press the [OK] button. VOICE GUIDE From home screen press [SETTING].
  • Page 73 UI Menu Function Press the [Next] button to access the [VOICE GUIDE] screen. After setting your printer’s speech, volume, and speed, press the [OK] button.

  • Page 74: Language

    UI Menu Function LANGUAGE Menu to set language for machine. From home screen press [SETTING]. Press [Next] 2 times to go to the screen where the [LANGUAGE] menu is.
  • Page 75 UI Menu Function Using the arrows select a language and press [OK].

  • Page 76: E-Mail

    UI Menu Function E-MAIL The printer takes an image of the current printing status and sends the information to the email address specified. Printer will send information of completion (%) based on the PC program standard settings. Maximum of 10 emails can be sent.
  • Page 77 UI Menu Function Configure the setting for email notification to be sent out from the device. Only the information that is required for sending the email is set up from the printer and the recipient information has to be configured in the Slicer program. Catergory Description E-mail Address...
  • Page 78 UI Menu Function To check the detailed setting values, please refer to the setup information from your email service provider. For the set up to use the outgoing email service, please find information by internet search or your email service provider’s instructions.
  • Page 79 UI Menu Function Under "Sign-In&Secruity" click "Device activity & notifications" Scroll down and there is a "Allow less scure apps" criteria. Set it to "On" to enable the option. Printer Setting ▣ Set "smtp.google.com" for the settings of the email address. For Google, 25 and 587 ports are compatible.

  • Page 80: Unit

    UI Menu Function UNIT Settings for the units of measurments displayed on the printer. From the home screen, press [SETTING]. Press [Next] 2 times and select [UNIT].

  • Page 81: Time Setting

    UI Menu Function The units for temperature and length can be changed. TIME SETTING You can view or change the time setting. From the home screen, press [SETTING].
  • Page 82 UI Menu Function Press [Next] 2 times and select [TIME SETTING]. The time setting can be changed in this screen.

  • Page 83: Time Zone

    UI Menu Function TIME ZONE You can view or change the time zone setting. From the home screen, press [SETTING]. Press [Next] 2 times and select [TIME ZONE].

  • Page 84: Power Saving Mode

    UI Menu Function A preferred time zone can be selected from the time zone list. Once Time Zone has been set, the printer will restart to apply the new settings. POWER SAVING MODE Function to set timer for printer energy saver mode. From home screen press [SETTING].
  • Page 85 UI Menu Function Press [Next] button to move to the next page and press [POWER SAVING MODE]. The adjustable values of energy savor mode are [0 ~ 100 min]. The time can be adjusted in 5 min unit, select the desired time using the [ +, - ] then press [OK] button to save changes. 0 Min : Do not use Energy Saving Mode 5~100Min : Energy Saving Mode in 5 ~ 100 Min.

  • Page 86: Beep Sound

    UI Menu Function BEEP SOUND The volume level of beep sound can be adjusted using this menu. Press [SETTING] button from the home screen. Tap on the [Next] button to move to next page, and press [BEEP SOUND].

  • Page 87: Lamp

    UI Menu Function Currently available sound settings are Low, Middle, High and Off. Select the desired setting and press the [OK] button to save settings. LAMP Menu to configure settings for machine lamp. From home screen press [SETTING].
  • Page 88 UI Menu Function Press [Next] to enter [LAMP] setting screen. Settings available for [LAMP] are [Always On], [Always Off], and [On only in printing]. Use arrow buttons to select an option and press [OK].

  • Page 89: Web

    UI Menu Function 3dprinter homepage for the user to view. From the home screen, enter the settings menus by pressing the [SETTING] button. Press the [Next] and enter the [WEB] menu.

  • Page 90: S/W Update

    UI Menu Function The 3dprinter homepage will be opened and user can view the information of user preference. The company website address is http://3dprinter.sindoh.com/ S/W UPDATE With the printer connected to the internet user is able to download the latest software.
  • Page 91 UI Menu Function Press [Next] 2 times and select [S/W UPDATE]. Press the [Start Update] button, and printer will start updating. After it has finished, restart the printer and updates will be applied.

  • Page 92: Information

    UI Menu Function Information INFORMATION NAME CHANGE NAME & PW MODEL NAME SERIAL NO. VERSION GUI VER. WIRED IP WIRED MAC IP WIRELESS IP WIRELESS MAC IP WEB SITE GUIDE HISTORY In this menu user is able to view the detail information of the printer, and set device name & password. In [HISTORY] screen, user is able to view all the records of past works.
  • Page 93 UI Menu Function To set password and name for printer, select [Change Name & PW]. By entering the password, you can edit name and set a new password. Pressing [OK] saves the changes. Reference - *Initial password is ‘0000’.
  • Page 94 UI Menu Function In [INFO] screen, press [Guide] to access to the "Quick Guide" for the printer. Other useful information is also available in [INFO] screen.

  • Page 95: Printing

    2X Series USER MANUAL Printing...

  • Page 96: Printing From Usb Flash Drive

    Printing Printing User can print printables via USB flash drive, USB cable, or over the network. The following on the printer means it is ready to start print. Printing from USB Flash Drive Connecting USB flash drive to the printer. In order to print using an USB flash drive, insert the flash drive into the USB port.
  • Page 97 Printing Printing Files Select a file to print in the USB list. Print Preview Once selected, a preview of the model appears on the screen.
  • Page 98 Printing Printing Once [ ] is pressed the nozzle starts to be heated. When the specified temperature is reached, the printing starts. Pausing Print Pressing [ ] during a print will pause the progress. Press [ ] again and nozzle is heated again, and the printer will continue printing.
  • Page 99 Printing Additional Functions of Pausing Press the [ ] button during printing to pause it, and then press the [Setting] icon to run additional functions. These additional functions include [Bed Height Adjustment], [Extruder], and [Cartridge-Load, Unload, and Unlock]. These additional functions are used for any mechanical problem or if the user needs them. ▣ Bed Height Adjustment ① This menu is used to adjust the height of the bed during printing for a high-quality outcome.
  • Page 100 Printing Extruder ▣ It functions just like the extruder operation in your printer’s settings. Cartridge ▣ The cartridge can be loaded, unloaded, or unlocked during printing. Exchanging Cartridge during print Press [Change] to switch the currently using cartridge into a different cartridge. Print Cancelation During print pressing [ ] button a message pops up and asks for confirmation on the print canceling.

  • Page 101: Printing Via Pc

    Printing Printing Completion After printing has completed, follow the instructions and remove the printed product. Press the [OK] to return to home screen. Reference - Methods of removing printables refer to P. 4-2 “1. Printed Output Check”. Printing Via PC Prepare PC connected to the same network where the printer is connected to.

  • Page 102: Print Job Management

    Printing Print Job Management You can manage print jobs in queue. Press the [Queue] button on the upper left hand corner while printing. The print jobs in queue are listed.

  • Page 103: Changing Filaments

    Printing You may click the list to look at the information of the print job and delete it if necessary. Printing with Two Types of Filaments Two nozzles can cross print the same material. - PLA and PLA - ABS and ABS - FLEX and FLEX Two nozzles can cross print the same material.

  • Page 105: Printed Output Check

    2X Series USER MANUAL Printed Output Check...
  • Page 106 Printable Verification Printed Output Check Detaching Printed Output To safely detach the printed model, first let the bed cool down. Bed top plates must be detached as well. Caution Hot Surface - Without sufficient cooling the bed can be very hot. Please be cautious coming into contact . It may cause burns.
  • Page 107 Printable Verification Detach the object from the Flexible Bed. The object can be easily detached by bending the Flexible Bed up and down. Using the scrapper provided with the printer will be useful. Be careful not to apply too much pressure while using the scrapper could damage the bed sheet and the bed.

  • Page 108: Improving Printing Quality

    Printable Verification Improving Printing Quality Nozzle, Bed temperature Depending on the material (PLA, ABS etc.), optimum temperature for the nozzle and bed can be different. Environmental factors (temperature, humidity) can affect the quality of the printed product. There is no absolute value for optimum temperature. Testing various temperatures and finding the optimum temperature are needed.

  • Page 109: When Printer Cannot Be Turned On

    Printable Verification When Printer Cannot be Turned On Open the Front door shown below and turn the belt counter-clockwis. After the bed is lowered, remove printed output and turn the power on.

  • Page 110: If Problems Persist

    Printable Verification If problems persist Please visit http://3dprinter.sindoh.com.

  • Page 111: Chapter 5 Maintenance

    2X Series USER MANUAL Maintenance...

  • Page 112: Machine Cleaning

    Maintenance Machine Cleaning Cleaning Case Maintenance On the LCD, if a message requesting for the cleaning of the cleaning case pops up, detach the cleaning case and clean all the filament residue inside the case. - If in need for further cleaning, on the menu, under settings, select cleaning case. The cleaning case can be detached.

  • Page 113: Cleaning The Inside Of The Nozzle

    Maintenance Cleaning the inside of the Nozzle The leftover in the nozzle interferes with filaments transfer. This interference can cause problems with printing and filament loading. The leftover makes the printing filament uneven or clogs the nozzle. Once melted, the filament can have different properties from the original. If the leftover in the nozzle is repeatedly heated / cooled, the properties will be changed.
  • Page 114 Maintenance Press [Setting] - [Extruder] to enter Extruder mode. After positioning the nozzle in the center, insert the enclosed short tube into the nozzle. Short Tube...
  • Page 115 Maintenance After reaching the target temperature of the extruder mode and the UI screen appears as below, insert the PLA filament into the tube and let it out through the nozzle. Note - White PLA filament is recommended for nozzle cleaning. It is easy to see that contaminant come out from the nozzle.
  • Page 116 Maintenance Repeat from step 2 until the filaments are free of contaminants as shown below. If cleaned filament comes out with no contaminants as shown in the figure on the left below, the nozzle cleaning is complete. Cleaned Filament Contaminated Filament USING NOZZLE CLEAN TOOL If the filament does not come out of the nozzle well in step 5, proceed as follows.
  • Page 117 Maintenance Slowly turn left and right while pushing the nozzle cleaner inside the nozzle so that the inside of the nozzle can come out. Caution - When you pull out the filament, if you can not pull it out well, please heat the nozzle after removing it. B.

  • Page 118: Nozzle Tip Cleaning

    Maintenance When the temperature of the nozzle is raised and the UI as shown below is displayed, insert the nozzle spring pin at the nozzle inlet side and turn it to the left and right to drill it. Caution - Be careful. It may cause burns. - The tip of the nozzle may be hot.
  • Page 119 Maintenance After reaching the target temperature in the Extruder mode, the UI screen appears as shown below. Please move the nozzles to the center. Wipe the tip of the nozzle with cotton or leather cloth in the direction shown below. Caution - To prevent burns, wipe the nozzle tip by folding the cloth several times.

  • Page 120: Error Message And Solutions

    Maintenance Error Message and Solutions Message Description What To Do Booting Message means on the first boot Once the boot up process is over and Please wait until booting user must wait until the booting is machine is ready, this message is complete.
  • Page 121 Maintenance Message Description What To Do EC 434 The filament has already been con- Replace the smart chip. (Check if the smart sumed. chip was replaced with the filament.) EC 471 Loading was not confirmed after Pressing [OK] displays EXTRUDER screen. booting.

  • Page 122: Problems And Solutions

    Maintenance Problems and Solutions 3.1 If filament does not come out of the nozzle Follow the on-screen instructions and start the auto recovery process. After the recovery process if problem persists follow the below steps. Initiate cartridge unlock. Remove the cartridge from the printer. Use the extruder jog mode to remove the filament.

  • Page 123: In Cases Where Filament Is Cut Between The Extruder And Nozzle

    Maintenance In Cases where Filament is Cut Between the Extruder and Nozzle Remove the Snap-Ring on the fitting in the nozzle and pull out the tube. Use Extruder mode and move the filament towards the nozzle to push out the cut filament. After removing all cut pieces of filament, insert the tube into the nozzle and attach the snap ring.

  • Page 124: If The Bed Leveling Does Not Operate Normally

    Maintenance If the bed leveling does not operate normally Make sure the bed is not tilted at an angle. According to the bed installation method (Chapter 4. Printed Output 2 Check) adjust to match the base. Check the filament residue or foreign matter on the metal exposed surface of the bed and remove it. - Clean the area 4 or 5 times with 800 grit sandpaper or so.
  • Page 125 Maintenance Press the [OK] button to move the printing screen. Then, press the [Pause] button followed by the [Function] button located on the top of the screen. The EC 401 error code selects the cartridge with the number of the detected nozzle and unloads it. → Remove the cartridge from the printer. → Open the cartridge and check if the filament is tangled.
  • Page 126 Maintenance Select the [Extruder] menu. → Wait until the nozzle’s temperature reaches your target temperature. → Operate the extruder to insert the fila ment by 50 mm. → Check if the filament was inserted and injected through the nozzle. (If the filament was not injected, repeat step 2 for two to three times. If this does not work, please contact our customer service hotline, and submit a video or image of this issue to a customer service representative.) A persistent EC 401 error code may be caused by an insufficient space between the nozzle and the bed, which causes the filament not to be correctly transferred.
  • Page 127 Maintenance Press the [Start] button to continue printing.

  • Page 128: Replenishing Consumables

    Maintenance Replenishing Consumables Bed Replacement Removing Flexible Bed Reference - Please refer to P. 4-2 “1.1 Detaching Printed Output”. Installing Flexible Bed Reference - Please refer to P. 4-2 “1.1 Detaching Printed Output”. Note - Small Scratches on the bed made during normal usage will not affect the print quality but if the bed sheet is ripped off or contaminated, the printed output may not adhere on the bed properly and should consider exchanging the bed to a new one.
  • Page 129 Maintenance Remove the cover by pulling it up. Remove the bolts by using the plus screwdriver to fix the duct. Rotate and lower the duct to the indicated direction.
  • Page 130 Maintenance Release the hook, and remove the duct from the device. Remove the consumed filter from the duct. Install a new filter on the duct as shown in the image. Connect the hook of the duct as shown in the image.
  • Page 131 Maintenance Fasten the duct to the device by tightening the bolts using the plus screwdriver. Lower the extruder cover to install it on the device. Fasten the extruder cover to the device by using the plus screwdriver.

  • Page 132: Cartridge Replacement

    Maintenance Cartridge Replacement Replace cartridge when a cartridge is used up or a different color/material is needed. Initiate Cartridge Unload. Reference - For details on cartridge unload, please refer to P. 2-5 “UNLOAD” Please switch the cartridge first and then load. Reference - For details on cartridge load, please refer to P.
  • Page 133 Maintenance Remove Snap-Ring. SNAP-RING Press the tube holder and pull the tube to remove. TUBE TUBE HOLDER Push the top of the front handle, and lift it up to open the cover. HOOK COVER...

  • Page 134: Assembling The Nozzle

    Maintenance Pull the nozzle component to detach. NOZZLE Assembling the Nozzle Initiate process ONLY after power of machine is turned OFF, and after all power cables are disconnected. With the cover lifted up attach the nozzle. The magnet of the nozzle attaches to the surface, but check if it is fully attached by shaking it. Also, inspectthe spring pin and see if it is connected properly.
  • Page 135 Maintenance Caution - Please be careful not to position the harness near the left, right and center section of the cover. The harness can get caught in between covers when closing. Caution Harness Insert Tube. Note - Push the tube in about 50mm until the tube under the black indicator cannot be seen. TUBE...
  • Page 136 Maintenance Slightly lifting the tube and insert the Snap-Ring. Insert the Snap-Ring in between the Fitting and Holder. SNAP-RING SNAP-RING INSERTION POINT Finally, push tube in all the way through. - Approximately 1.5mm can be additionally inserted. TUBE Use the [Cartridge] – [(Select a cartridge to load)] – [Cartridge to load] command to finish the cartridge loading process.

  • Page 137: Chapter 6 Appendix

    2X Series USER MANUAL Appendix...

  • Page 138: Type Of Consumables (Material, Color)

    Appendix Type of Consumables (Material, Color) Material: PLA, ABS, FLEXIBLE and PVA are compatible Color: white, black, gray, green, blue, yellow, red, Pink(PLA), Purple(PLA)
  • Page 139 Notice to Users Type Notice This equipment is a Class A EMC Class A equipment (electromagnetic compatible) (commercial telecast equipment, and should not be used in hou- equipment) sehold locations This equipment is a Class B EMC (electro- Class B equipment magnetic compatible) (domestic telecast equipment, for household purposes, availa-...

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