Sindoh 3DWOX 5X User Manual
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Sindoh 3DWOX 5X User Manual

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USER MANUAL
Read the User Manual before operating the
product, and keep the manual at a convenient
place near the product.
3dprinter.sindoh.com

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Summary of Contents for Sindoh 3DWOX 5X

  • Page 1 USER MANUAL Read the User Manual before operating the product, and keep the manual at a convenient place near the product. 3dprinter.sindoh.com...
  • Page 2 Safety Instructions Be sure to observe the followIng instructions when using the device. Warning: Failure to observe the instructions may lead to death or serious injury. Directly plug the power cord in the receptacle on the wall. Do not use extension cord. If the power cable or plug is worn or damaged, pull out the power plug.
  • Page 3 Before use Thank you for purchasing our product. This user manual contains detailed information about correct use of device and easy maintenance to maintain the optimal state, and to contribute to the rationalization of office work of your company. Carefully read the user manual before using the device and keep close at hand. In order to use device correctly and safely, please carefully note the precautions before use.

  • Page 4: Table Of Contents

    Contents Before using the Machine Preface -------------------------------------------------------------------------------------------------------------------------- 1 Conventions ------------------------------------------------------------------------------------------------------------------ 2 Symbols ------------------------------------------------------------------------------------------------------------------------ 2 Other Information ------------------------------------------------------------------------------------------------------------- 2 Safety Information ---------------------------------------------------------------------------------------------------------- 3 Precautions ------------------------------------------------------------------------------------------------------------------- 5 4.1 Installation ---------------------------------------------------------------------------------------------------------------------- 5 4.2 Moving the Machine ---------------------------------------------------------------------------------------------------------- 6 4.3 Power Switch ------------------------------------------------------------------------------------------------------------------- 7 Consumables Handling --------------------------------------------------------------------------------------------------- 8 5.1 PLA ----------------------------------------------------------------------------------------------------------------------------- 8 5.2 ABS ----------------------------------------------------------------------------------------------------------------------------- 8...
  • Page 5 Chapter 2 UI Menu Functions UI Home Screen Functions -------------------------------------------------------------------------------------------- 2-2 1.1 Device Status Display ----------------------------------------------------------------------------------------------------- 2-2 1.2 UI Function Control -------------------------------------------------------------------------------------------------------- 2-2 1.3 Changing Screen / Application Functions ---------------------------------------------------------------------------- 2-3 Programs --------------------------------------------------------------------------------------------------------------------- 2-3 UI Menu Function description ---------------------------------------------------------------------------------------- 2-4 2.1 PRINTE ----------------------------------------------------------------------------------------------------------------------- 2-5 USB ------------------------------------------------------------------------------------------------------------------------- 2-5 FILES STORED ----------------------------------------------------------------------------------------------------------- 2-6...
  • Page 6 1.4 Print Job Management -------------------------------------------------------------------------------------------------3-13 1.5 Printing with Two Types of Filamentst ------------------------------------------------------------------------------3-14 1.6 Changing Filaments ----------------------------------------------------------------------------------------------------3-14 Chapter 4 Printed Output Check Printed Output Check --------------------------------------------------------------------------------------------------- 4-2 1.1 Detaching Printed Output ----------------------------------------------------------------------------------------------- 4-2 1.2 PVA(PVA+) Filament Removal Guide ------------------------------------------------------------------------------- 4-4 1.3 Improving Printing Quality ---------------------------------------------------------------------------------------------- 4-4 If problems persist ------------------------------------------------------------------------------------------------------ 4-5 Chapter 5 Maintenance...

  • Page 7: Before Using The Machine

    - The content of the User Manual is subject to change without any prior notification. Sindoh shall not be liable for consequential, special, indirect damages or losses caused by the handling or operating of the machine or by the user’s negligence.

  • Page 8: Conventions

    Before using the Machine Conventions Symbols This manual uses the following symbols and meanings. Warning - Indicates importance safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes carefully for your safe operations of the machine. Caution - Indicates important safety notes.

  • Page 9: Safety Information

    Some safety features of parts may not be guaranteed. Sindoh is not liable for problems caused by using an unauthorized spare parts or consumables. Disconnect the power cord and all the cables connected to the machine to prevent from any electrical shock when cleaning the outside or inside of the machine.
  • Page 10 Before using the Machine Caution Pain - To prevent personal injuries or damages to the machine, you need to follow the below instructions before moving the machine. Do not open the front and top door during machine operation. When the power is on, do not let any of your body touch the machine except the bed.

  • Page 11: Precautions

    Before using the Machine Precautions Installation Warning - Install the machine in a well ventilated area. You can small odor during machine operation. It should not be harmful; however, if the area of where the machine is located is not ventilated, make sure to ventilate the area appropriately time to time. Important - Install the machine with its vents spaced at least 10 cm away from walls and other equipments.

  • Page 12: Moving The Machine

    Before using the Machine Moving the Machine Power off the device. Disconnect the power cord and cables from the device. Make sure that the FLEXIBLE bed and cartridge are installed in the device, and close the front and top doors. Four people are required to hold the transport handles on both sides to move the device with the bottom facing down.

  • Page 13: Power Switch

    Before using the Machine Power Switch Before turning the power switch on, check that the power cord is connected to the socket tightly. Then, turn the power on by push the power switch to “│”(ON) position at the right on rear side of the Machine. To turn the power off, push the power switch to “○”(OFF) position. │for “ON” IEC 60417-5007 (DB:2002-10) ○ for “OFF” IEC 60417-5008 (DB:2002-10) The Switch used for this machine meets the requirements on the symbols and complies with its standard. But the horizontal straight bar is meaning the Power “ON” because its orientation is turned 90º to the counterclockwise. Plea se don’t confuse the meaning of the horizontal straight bar “─”.

  • Page 14: Consumables Handling

    Before using the Machine Consumables Handling Warning - Do not burn the Cartridge unit or filament. It may be a cause of big fire or burn by ignition. Caution - Keep them out of the reach of children. - If skin irritation occurs after touching the filament, please see a doctor. Important - Do not keep the cartridge unit in the following places.

  • Page 15: Flexible

    Before using the Machine Flexible When using flexible materials, clean the inside of the nozzle after the filament load. Even if the inside of the nozzle is cleaned, if the inside of the nozzle has debris, the nozzle may be clogged or the filament may be transported. (Refer to P. 5-3 “1.5 Cleaning the Inside of the Nozzle”.) Be careful because it is difficult to set the output condition compared with PLA and ABS materials. Warp or spider web may occur at output.

  • Page 16: Instructions For Use

    Before using the Machine Instructions for Use Caution - The nozzle and the bed that are inside the machine are very hot during machine operation. Please be cautious not to touch the nozzle or the bed during removal of the printed objected or during inspection of the machine inside.

  • Page 17: Ventilation

    Before using the Machine Ventilation Caution - Use the machine in a place with good ventilation. If the machine is used in a place without good ventilation, this may be harmful for your health. Ventilate it on a regular basis. - Do not block vents.

  • Page 18: Notices

    Before using the Machine Notices Noise Emission Level ❖ The following are measured in accordance of ISO 7779 and reported to meet ISO 9296. Some modes may not be available in your purchased products. Average Sound Pressure at 1 Meter Away Printing 55dBA(Normal Print Condition - Printing speed 40 mm/s, Travel speed 130 mm/s) Standby under 40 dBA Temperature/Humidity ❖ Operation 16 °C ~ 29 °C 20%RH~70%RH Storage -30 °C ~ 40 °C, 15%RH~85%RH(No condensation, must not touch the floor) Disposal of The Products...
  • Page 19 Before using the Machine WLAN Notice ❖ Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum clearance of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC.

  • Page 20: Disposal Of Used Battery

    Before using the Machine Disposal of Used Battery Control board uses a Lithium battery. Please discard used batteries following the environmentally friendly procedure stated on the manufacturer guidelines. To replace batteries, please contact a qualified service engineer.

  • Page 21: 10. Wifi Module Disclaimer

    - Do not expose this product to water, humidity or liquid. - Do not expose this product to direct light, hot temperature or fire. Warning - If the machine has been modified by an unauthorized personnel, Sindoh is not liable for the machine trouble or failure. Caution - To prevent RF signals that exceed FCC RF exposure limits from being exposed to human, this module has been mounted in a place that minimizes human access.
  • Page 22 Before using the Machine Precautions ❖ IEEE 802.11b : 2412MHz ~ 2462MHz IEEE 802.11g : 2412MHz ~ 2462MHz Frequency IEEE 802.11n(20MHz) : 2412MHz ~ 2462MHz IEEE 802.11n(40MHz) : 2422MHz ~ 2452MHz Antenna Power Density IEEE 802.11b : 10mW(10dbm)/MHz IEEE 802.11g : 10mW(10dbm)/MHz IEEE 802.11n(20MHz) : 10mW(10dbm)/MHz IEEE 802.11n(40MHz) : 10mW(10dbm)/MHz No. of Channels IEEE 802.11b : 11 IEEE 802.11g : 11 IEEE 802.11n(20MHz) : 11 IEEE 802.11n(40MHz) : 7 Modulation IEEE 802.11b : DSSS/CCK IEEE 802.11g : OFDM IEEE 802.11n(20MHz) : OFDM IEEE 802.11n(40MHz) : OFDM Power Consumption 5V 500mA(Maximum) Dimension 37.0mm X 28.0mm X 3.7 mm Operation Temperature 0 ~ 60 °C Storage Temperature...

  • Page 23: 11. Usb Memory Disclaimer

    Before using the Machine 11. USB Memory Disclaimer FCC COMPLIANCE STATEMENT ❖ This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. INFORMATION TO USER ❖ This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 24 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RESPONSIBLE PARTY Name : Sindoh America, Ltd. Address : 6047 Tyvola Glen Circle, Suite #115, Charlotte, NC 28217 Phone No. : 1-704-414-6690 We hereby declare that the above specified equipment with the trade name and model number was tes- ted conforming to the applicable FCC Rules under the most accurate measurement standards possible, and that all the necessary steps have been taken and are in force to assure that production units of the same equipment will continue to comply with the Commission’s requirements.

  • Page 25: Chapter 1 Preparations For Machine Operation

    3DWOX 5X / 7X USER MANUAL Preparations for Machine Operation...

  • Page 26: Machine Specifications

    Basic Nozzle diameter 0.4mm Filament width 1.75mm Printable materials * Sindoh : PLA, ABS, FLEXIBLE, PVA(Water-soluble) PVA+(Water-soluble) * Open Material : PLA, ABS, FLEXIBLE, PVA(Water-soluble), ASA, PETG, etc Printable color White, Black, Gray, Red, Yellow, Green, Blue, Pink(PLA), Purple(PLA) Bed leveling...

  • Page 27: Default Setting Of Print Layer Width

    Preparations for Machine Operation Default Setting of Print layer Width Nozzle Width 0.4mm Print Layer Width 0.2mm...

  • Page 28: Basic Components

    Preparations for Machine Operation Basic Components Please check all basic components are in the box. Caution - Please keep the box and packaging material; they are needed for product exchange or repair service. Cartridge 3D Printer Table Power Cable(3EA) USB Cable *Spool holder Z-offset Calibration Spring Nozzle...

  • Page 29: Understanding The Device Parts

    Preparations for Machine Operation Understanding the Device Parts <Front> <Rear> Part Name Description Front door handle A handle to open the front door. Connect USB flash drive containing printing information and print directly from USB port USB flash drive. LCD Control panel Screen used to control printer.
  • Page 30 Preparations for Machine Operation <Interior> Part Name Description Bed height adjustment Knob Used to level the Flexible bed. Removable bed handle Used to assemble and dismantle Flexible bed Bed heater Heats the printables' bottom surface to stabilize it on the bed. Flexible bed (bed sheet) Seating space for printable.

  • Page 31: Installation (Product Connection, Cartridge Setup And Includes Software Installation)

    Preparations for Machine Operation Installation(Product connection, Cartridge Setup and Software installation) Device Connection On the rear side of the machine, connect the power cable to the power socket. Next, connect the power cable to the power outlet. Press the power button, located on top of the machine. After main menu is displayed on the LCD screen, install the cartridge (Refer to UI manual “LOAD”).
  • Page 32 Preparations for Machine Operation When installation of the file is complete, a pop-up window shows up as picture below. Press [Next] button to initiate the installation of 3DWOX Desktop program. Choose the destination location of the file and press [Next] to proceed. The file gets saved and the installation starts.
  • Page 33 Preparations for Machine Operation After all installation is complete, you can see that the “3DWOX Desktop” created on the desktop of your computer.
  • Page 35 3DWOX 5X / 7X USER MANUAL UI Menu Function...

  • Page 36: Ui Home Screen Functions

    UI Menu Function UI Home Screen Functions Device Status Display Displays information about the current state of the device. Name Description Displays the current temperature inside the nozzle, bed and device. Termperature Display Displays the material, color, and remaining amount of the filament. Cartridge Status Display Reference - Does not display the remaining amount while operating under "Open Material Mode".

  • Page 37: Changing Screen / Application Functions

    UI Menu Function Changing Screen / Application Functions You can change the screens or go to the application management screen for additional functions. Display Name Description Return Return to the previous page Home Return to the home screen Programs Enter to the program management screen. Programs You can change the screens or go to the application management screen for additional functions.

  • Page 38: Ui Menu Function Description

    UI Menu Function UI Menu Function description PRINT FILES STORED CARTRIDGE CARTRIDGE 1, CARTRIDGE 2 LOAD UNLOAD UNLOCK CLOUD SETTING Extruder Bed Leveling Z Offset Nozzle Control Nozzle Cleaning Auto Nozzle Cleaning Manual Nozzle Calibration XY Calibration Enter Pattern Value Nozzle change X,Y,Z Network...

  • Page 39: Printe

    UI Menu Function Information NAME CHANGE NAME & PW MODEL NAME SERIAL NO. VERSION WEB SITE WIRED IP WIRED MAC IP WIRELESS IP WIRELESS MAC IP HISTORY Quick Guide PRINT PRINT FILES STORED This function is to print files stored in the USB memory. From the HOME screen press [Print].

  • Page 40: Files Stored

    UI Menu Function Press the [USB] button, and select the file you want to print from the list. FILES STORED This function is to print files stored in the machine. From the HOME screen press [Print].

  • Page 41: Cartridge

    UI Menu Function Press the [Files Stored] button, and select the file you want to print from the list. CARTRIDGE CARTRIDGE CARTRIDGE 1, CARTRIDGE 2 LOAD UNLOAD UNLOCK...

  • Page 42: Load

    UI Menu Function LOAD This function automatically loads filament to the Nozzle. From the HOME screen press [Cartridge]. Select the cartridge and press [Load] to load the cartridge.

  • Page 43: Unload

    UI Menu Function When [OK] is pressed at the cartridge load confirming message, cartridge load will automatically proceed. The filament reaches to the nozzle and it is heated up to the specified temperature. Then the filament is inserted into the heated nozzle. After the process has finished, screen will automatically return to the [HOME] screen.
  • Page 44 UI Menu Function Select the cartridge and press [Unload] to unload the cartridge. When [OK] is pressed at the cartridge unload confirming message, cartridge unloading will automatically procceed. To remove filament, the nozzle is heated up to the specified temperature and the filament unload starts.
  • Page 45 UI Menu Function Unload PVA(PVA+), Flexible Filament. ❖ Follow the instructions when you unload soft-materials such as PVA(PVA+), Flexible. From the HOME screen press [Cartridge]. Select the cartridge and press [Unload] to unload the cartridge.
  • Page 46 UI Menu Function As shown in the following UI screen, remove the snap ring and tube from the nozzle and then press the [OK] button. Snap Ring TUBE TUBE HOLDER...
  • Page 47 UI Menu Function Cut the filament that came out of the tube as shown below and press the [OK] button. Reinsert the tube into the nozzle and then install the snap ring. Push the tube toward the nozzle again. Then, press the [OK] button.

  • Page 48: Unlock

    UI Menu Function After the filament has been removed, the screen will automatically turn to the [Unlock] screen to let the user remove the cartridge. UNLOCK This Function is to remove the cartridge out of the printer. Cartridge unlock automatically initiates when filament unload is finished.
  • Page 49 UI Menu Function To manually unlock later. ❖ From home screen press [Cartridge]. Select the cartridge and press [Unlock] to unlock the cartridge.
  • Page 50 UI Menu Function For 10 seconds [Lock] state is deactivated and the user can detach cartridge from printer. If the cartridge can’t be pulled out even after “unlock”, gently push it forward and then try to pull out again. After 10 seconds printer will automatically change to [Lock] state and [Unlock] appears.

  • Page 51: Cloud

    UI Menu Function CLOUD This function enables calling and printing files stored in the server using cloud apps under network connection. On the Home window, click the [Cloud] button. Cloud apps available for users will be listed. Reference - For more details on the cloud function, see p. 3–8, “Cloud-based printing.”...

  • Page 52: Settings

    UI Menu Function Settings Setting Extruder Bed Leveling Z Offset Nozzle Control Nozzle Cleaning Auto Nozzle Cleaning Manual Nozzle Calibration XY Calibration Enter Pattern Value Nozzle change X,Y,Z Network Wifi Wired Bed Lowering Cleaning Case Open Material Test Print S/W Update General Active Leveling Lamp...

  • Page 53: Extruder

    UI Menu Function Extruder This function is used to fine control the filament to its position. From home screen press [Setting]. Press [Extruder] to enter Extruder settings. To Control [Extruder], Nozzle temperature needs to be raised. Press the [Cancel] button to cancel temperature increase during the operation.

  • Page 54: Bed Leveling

    UI Menu Function Select the nozzle that you will use to move the filament. Press [10], [50], [100], [200] to select an amount. In the image shown below, press the direction to move the filament. Bed Leveling This function is used to perform the leveling of the bed. From home screen press [Setting].
  • Page 55 UI Menu Function Press the [Bed Leveling] button to enter Bed Leveling settings. If the current Nozzle temperature is too high, process for cooling down the Nozzle temperature is added. Leveling will be automatically done and after completion, the screen will return to its previous page.

  • Page 56: Z Offset

    UI Menu Function Z Offset ※ After bed leveling, it is highly recommended to check the z-offset. This Menu allows user to control the GAP in between Nozzle and BED. Standard is 0.25mm and can be customi zed. [+] button widens the GAP, [-] button shortens the GAP. ※ For higher adhesive strength between the print output and the bed, shorten the distance of the z-offset.

  • Page 57: Nozzle Control

    UI Menu Function Use the [Move] and [Save] buttons to adjust the gap and to save the setting. The saved value is applied when next time the print starts. Nozzle Control Nozzle controls include [Nozzle Cleaning (Auto)], [Nozzle Cleaning (Manual)], [Nozzle Calibration], and [Nozzle Replacement].
  • Page 58 UI Menu Function Press the [Nozzle Control]. Nozzle Cleaning (Auto) ❖ Use Automatic nozzle cleaning to remove the remaining debris inside the nozzle. Press [Nozzle Cleaning Auto] button to access nozzle cleaning settings. Select the nozzle that you want to clean.
  • Page 59 UI Menu Function In order to get rid of filament residue, the nozzle needs to be heated. When the specified temperature is reached, it moves on to the next step to remove filament residue. Once finished message will appear, printer will return to the settings screen.
  • Page 60 UI Menu Function Nozzle Cleaning (Manual) ❖ Use Manual nozzle cleaning to remove the remaining debris inside the nozzle. Press [Nozzle cleaning Manual] button to access nozzle cleaning settings. Select the nozzle that you want to clean. Enter the temperature and press the [OK] button. Press the heating nozzle button to set the temperature of the nozzle.
  • Page 61 UI Menu Function Remove the nozzles to clean its interior. Press the [Nozzle Disconnect] and [Disconnect] button to disconnect the nozzle. Note - Refer to P.3-6 “Nozzle Cleaning” for the details of the operation of each button. - Refer to P.5-3 “1.5 Nozzle Inside Cleaning” for the details of cleaning inside nozzles. Then press the [Connect] button to connect the nozzle.
  • Page 62 UI Menu Function Nozzle Calibration ❖ The location of the nozzle can be corrected. Printing of the XY Calibration Patt ▣ Press [Nozzle Calibration] button to access the Nozzle Calibration screen. To print the XY calibration pattern, press the [XY Calibration] button.
  • Page 63 UI Menu Function Press the [Yes] button to access the XY Calibration printing screen. When the temperature of the nozzle and the bed rises and reaches the target temperature, printing will begin. When printing pattern is completed, enter the number of the line that is the most straight line among the lines printed by Nozzle # 1 and # 2 and press [Save] button.
  • Page 64 UI Menu Function To print the pattern for the calibrating nozzle again, press the [Yes] button. Press the [No] button to return to the Home screen. Note - Generally, the use of PLA material is recommended when performing XY-Calibration. Inevitably, XY-Calibration using ABS material is also possible.
  • Page 65 UI Menu Function Press the [Enter Pattern Value] button to access the Enter Pattern Value. Enter the values for the horizontal and vertical lines. And press [Save] button. To print the pattern for the calibrating nozzle, press the [Yes] button. Press the [No] button to return to the previous screen.
  • Page 66 UI Menu Function Nozzle Change ❖ Follow the steps below when replacing a nozzle. Press [Nozzle Change] button and access Nozzle Change screen. Choose the nozzle for replacement. Once selected, the nozzle will move to a proper position for replacement.
  • Page 67 UI Menu Function Press the [Nozzle Disconnect] and [Disconnect] to disconnect the nozzle. Once released, replace the nozzle. After installing the nozzle, press the [Connect] button to connect the nozzle. Note - Refer to P.5-21 “4.4 Nozzle Change” for the details.
  • Page 68 UI Menu Function...

  • Page 69: X, Y

    UI Menu Function X, Y, Z Use to change the positions of the X, Y axes of Nozzle, and the Z axis of Bed. From home screen press [Setting]. Press the [X,Y,Z] button to enter X, Y, Z. Press either [0.1], [1], [10], [100]to select the length of trasnfer, and press the arrows to move the Bed and the Nozzle in the respective position.

  • Page 70: Network

    UI Menu Function NETWORK This is a menu to configure users network setting. IP address can be set up manually or automatically via DHCP setting. Wifi network is also supported. From home screen press [Setting]. Press the [Network] button.
  • Page 71 UI Menu Function The default network setting is Wired (connection using LAN line). Press [DHCP] for automatic IP address setup. To manually input a fixed IP address press [Static] and enter an IP address. Press [Connect] to save the changes. Press the [Setup] button to set the Ethernet speed and full/half duplex mode for the network environment.
  • Page 72 UI Menu Function In any case to use Wifi press the [Wifi] button. Wifi setting can be turned ON or OFF. To select a Wifi network, you can call up the list of available Wifi by pressing [Search Connections]. Select a wireless network from the list to connect to the network. For a password-protected network, a dialog pops up and asks for the password.
  • Page 73 UI Menu Function Once successfully connected to the selected Wi-Fi, [DHCP] and [Fixed] can be set the same as the wired setting. Once set, press the [OK] button to save the setting. Important - Using both network cable and Wifi module together is not recommended for electronic devices which can be connected to a network.

  • Page 74: Bed Lowering

    UI Menu Function Bed Lowering Use this function, in times of moving printer to a different location. Bed will be lowered to the bottom and will be locked into position. Press [Setting] from the home screen. Press the [Bed Lowering] button to enter Bed Lowering settings.

  • Page 75: Cleaning Case

    UI Menu Function The bed will automatically be lowered. Cleaning Case Function used to clean out the case for the collected filament residue. From home screen press [Setting]. Press the [Cleaning Case] button to enter Cleaning Case settings.
  • Page 76 UI Menu Function After entering the screen, press [Start] button to automatically move the bed. Clear the case according to the image on the screen and press [OK] button to return to the home screen.

  • Page 77: Open Material

    UI Menu Function OPEN MATERIAL The OPEN MATERIAL enables the usage of a third-party filament without any cartridge and smart chip. In the cartridge mode, the filament is automatically loaded and unloaded in optimal conditions, with our filament and smart chip. On the other hand, the OPEN MATERIAL requires some manual operations by users for loading and unloading the filament.
  • Page 78 UI Menu Function Check the pop-up notice and press the [OK] button. Caution - Improper usage of a third-party filament may cause device failure and poor printing quality. Therefore, it is important to create a correct gcode and apply it to a device by fully understanding the characteristics of a third-party filament, including the recommended printing temperature and speed.

  • Page 79: Test Print

    UI Menu Function Although the supports open material mode, we recommend the use of Sindoh filament on the printer. The filament available for use in Open Material Mode is shown below. Recommended Recommended Filament Remark Nozzle Temp(℃) Bed Temp(℃) Sindoh / 3...
  • Page 80 UI Menu Function Select the test file to print.

  • Page 81: S/W Update

    UI Menu Function S/W Update With the printer connected to the internet user is able to download the latest software. From the home screen, press [Setting]. Press [Software Update] button. Press the [Start Update] button, and printer will start updating. After it has finished, restart the printer and updates will be applied.

  • Page 82: General Setting

    UI Menu Function General Setting This menu is used to set various statuses of the printer. From home screen, press [Setting]. Press the [General] button.
  • Page 83 UI Menu Function Menu Description Value Active Leveling This function executes Bed leveling before printing On, Off starts and offset the bed leveling by moving the bed in the direction the Z-axis during the printing. Lamp Menu to configure settings for machine lamp. Always On, On only in Printing, Always Off, Note...
  • Page 84 UI Menu Function Time Setting ❖ It shows the time of the current device, which can be changed by a user. If set and the current times are different, it can be changed. Time Zone ❖ The current time zone is displayed, and it can be changed by a user. The current time zone is displayed, and it can be selected and changed by a user.
  • Page 85 UI Menu Function Menu Description E-mail Address The sender info to be seen by the recipient(e.g. sender@domain.com) The recipient can reply to this email address Address SMTP server address (e.g. smtp.domain.com) - This is the server address of the email service (xxxx@gmail.com) Port SMTP Server Port (e.g.
  • Page 86 UI Menu Function Under [E-mail], input the recipient email address(es) and select the number times that you wish to send the notification emails. Additional recipient addresses can be added by using semicolon. e.g. recipient1@test.com; recipient2@test.com; recipient3@test.com The maximum number of notification emails that can be sent is 10. Regardless of the number entered for the email notification, an email will be sent out for the user to see if the initial email notification is working properly by default.

  • Page 87: Faq

    UI Menu Function Scroll down and there is a "Allow less scure apps" criteria. Set it to "On" to enable the option. Printer Setting ▣ Set "smtp.google.com" for the settings of the email address. For Google, 25 and 587 ports are compatible. Caution - According to the service provider, the email address and port number may be changed.
  • Page 88 UI Menu Function Press the [FAQs] button to connect to the FAQ home page. The FAQ home page will be displayed, and the user can check any information.

  • Page 89: Information

    UI Menu Function Information INFORMATION NAME CHANGE NAME & PW MODEL NAME SERIAL NO. VERSION WEB SITE WIRED IP WIRED MAC IP WIRELESS IP WIRELESS MAC IP HISTORY Quick Guide In this menu user is able to view the detail information of the printer, and set device name & password. In [HISTORY] screen, user is able to view all the records of past works.
  • Page 90 UI Menu Function By entering the password, you can edit name and set a new password. Pressing [Save] saves the changes. Reference - Initial password is ‘0000’. - Password is used for security function and web monitoring function. In [Info] screen, press [History] to access to view all the records of past works.

  • Page 91: Quick Guide

    UI Menu Function Quick Guide The quick guide for this device can be glanced at. Press the [Quick Guide] button in the home screen to access the quick guide screen. Press a button on the left side to see the description of individual items.

  • Page 93: Printing

    3DWOX 5X / 7X USER MANUAL Printing...

  • Page 94: Printing From Usb Flash Drive

    Printing Printing User can print printables via USB flash drive, USB cable, or over the network. The following on the printer means it is ready to start print. Printing from USB Flash Drive Connecting USB flash drive to the printer. In order to print using an USB flash drive, insert the flash drive into the USB port.
  • Page 95 Printing Printing Files Select a file to print in the USB list. Print Preview Once selected, a preview of the model appears on the screen. Printing Once [Print] is pressed the nozzle starts to be heated. When the specified temperature is reached, the printing starts.
  • Page 96 Printing Pausing Print Pressing [Pause] during a print will pause the progress. Press [Resume] again and nozzle is heated again, and the printer will continue printing.
  • Page 97 Printing Additional Functions of Pausing When the [Pause] button is pressed during printing, buttons appear in the upper right corner to execute additional function actions. Additional functions include [Nozzle cleaning], [Bed Height Adjustment], [Extruder], [Cartridge] and so on. These additional functions are used for any mechanical problem or if the user needs them.
  • Page 98 Printing ❖ Nozzle Cleaning ① This menu can be used to clean a nozzle manually if the filament does not come out of the nozzle for printing. ② Select a nozzle to clean. ③ Enter the temperature and press the [OK] button. Press the heating nozzle button to set the temperature of the nozzle.
  • Page 99 Printing Printing Completion After printing has completed, follow the instructions and remove the printed product. Press the [OK] to return to home screen. Caution - Do not touch the bed or the output until the bed has cooled down. - To remove the printed output before the bed is cold, press the [Cancel] button, wear protective gear, and then remove the output.

  • Page 100: Printing Via Pc

    Printing Reference - Methods of removing printables refer to P. 4-2 “1. Printed Output Check”. Printing Via PC Prepare PC connected to the same network where the printer is connected to. Run 3DWOX Slicer program. Press the [Print] button. Following Steps (Same as steps 3~9 of printing via USB) Note - Pause, print cancelation, please refer to P.3-2 Printing from USB Flash Drive.
  • Page 101 When using [CLOUD] for the first time, users must register their printer. * Alexa and Sindoh Cloud Slicer app share Printer registration information. [Generate Code] allows you to connect the device with the account of the user registered in the App.
  • Page 102 Printing When the print job is sent to the printer registered in the app, a menu called [Print Queue] appears, and the names of the sender and the transmitted print job are displayed in the list when the menu is entered. The transferred print job can be deleted with the [ - ] button.
  • Page 103 Printing When you select the print job you want to print, the preview image of the print job will be displayed, and by clicking the [Print] button, the print job starts immediately after downloading the corresponding output. When the printing is started, the print job in [Print Queue] will be deleted from the list.
  • Page 104 Printing [Printer Detail] menu lets users check the printer information. [Edit Printer] menu lets users change the [Display name].

  • Page 105: Print Job Management

    Printing [Deregister Printer] menu lets users delete the registered printer in the server. * If users delete the printer information, the [Print queue] list and the registered user list will be initialized. * If users want to use the [CLOUD] function again after deletion, printer must be re-registered in the server. Print Job Management You can manage print jobs in queue.

  • Page 106: Printing With Two Types Of Filamentst

    Printing You may click the list to look at the information of the print job and delete it if necessary. Printing with Two Types of Filaments Two nozzles can cross print the same material. - PLA & PLA - ABS & ABS Two nozzles can cross print the same material.

  • Page 107: Chapter 4 Printed Output Check

    3DWOX 5X / 7X USER MANUAL Printed Output Check...

  • Page 108: Printed Output Check

    Printed Output Check Printed Output Check Detaching Printed Output Note - If Side B of the FLEXIBLE bed is used, the Printed Output can be detached when the bed cooled down, without detaching the FLEXIBLE bed. - If Printed Output is large that doesn’t detached on its own, detach the flexible bed after the bed has cooled down, and detach the Printed Output by bending the bed up and down.
  • Page 109 Printed Output Check Detach the object from the Flexible Bed. The object can be easily detached by bending the Flexible Bed up and down. Using the scrapper provided with the printer will be useful. Be careful not to apply too much pressure while using the scrapper could damage the bed sheet and the bed. Depending on the filament material the printed output may easily break or damage, please be cautious.

  • Page 110: Pva(Pva+) Filament Removal Guide

    Printed Output Check PVA(PVA+) Filament Removal Guide After printing a model with PVA supports, Detach the printed output from the bed, and then soak it in water. Once it’s soaked in water, the PVA support will get dissolved. - If the water is warm, the dissolution time can be shorten. Make sure to keep the water temperature doesnot exceed 35°C;...
  • Page 111 Printed Output Check Nozzle Z-offset calibration sheet Z-offset calibration sheet - When ABS materials are output - If outputs are not properly attached to Side B, use only Side A, or carry out printing by adding the raft setting at the slicer. - When one or more arranged small outputs (50 mm ×...

  • Page 112: If Problems Persist

    Printed Output Check If problems persist Please visit http://3dprinter.sindoh.com.

  • Page 113: Chapter 5 Maintenance

    3DWOX 5X / 7X USER MANUAL Maintenance...

  • Page 114: Machine Cleaning

    Maintenance Machine Cleaning Cleaning Case Maintenance When the filament residue is filled in the cleaning case, use the “Setup - Cleaning Case” menu to clean the cleaning case. Printer Interior Cleaning Over time, there will be a build up of filament residue within the printer. If the residue goes into conveyor belt or fan wings, it can cause printer malfunction.

  • Page 115: Cleaning The Inside Of The Nozzle

    Maintenance Cleaning the inside of the Nozzle The leftover in the nozzle interferes with filaments transfer. This interference can cause problems with printing and filament loading. The leftover makes the printing filament uneven or clogs the nozzle. Once melted, the filament can have different properties from the original. If the leftover in the nozzle is repeatedly heated / cooled, the properties will be changed.
  • Page 116 Maintenance Remove the tube from the nozzle.. TUBE TUBE HOLDER In the home screen, press the [Settings]-[Nozzle Control]-[Nozzle Cleaning (Manual)] buttons to access the nozzle cleaning menu.
  • Page 117 Maintenance After positioning the nozzle in the center, insert the enclosed Tube for Cleaning into the nozzle. Tube for Cleaning...
  • Page 118 Maintenance Enter the temperature and press the [OK] button. Press the heating nozzle button to set the temperature of the nozzle. Once the target temperature is reached, put a PLA filament into the tube and make it come through the nozzle.
  • Page 119 Maintenance Remove the tube for cleaning and then pull out the PLA filament. Press the [Disconnect Nozzle] - [Disconnect] buttons to remove the nozzle. As shown in the image, insert a nozzle cleaning tool into the top hole to remove dirt. Caution - When you pull out the filament, if you can not pull it out well, please heat the nozzle after removing it.
  • Page 120 Maintenance Remove the nozzle cleaning tool and reassemble the nozzle. Assemble the nozzle and then press the [Connect] button in the UI to reconnect it. Once connected, heat the nozzle again, as explained in Step 6. Press the home button in the UI to lower the temperature of the nozzle. Slowly push the PLA filament until the nozzle temperature is 180 °C If the nozzle temperature is between 80 ~ 90 °...
  • Page 121 Maintenance Repeat from step 3 until the filaments are free of contaminants as shown below. If cleaned filament comes out with no contaminants as shown in the figure on the left below, the nozzle cleaning is complete. Cleaned Filament Contaminated Filament Assemble the tube and the snap ring in reverse order from step 3 to step 1, and then turn the lever to its original position.

  • Page 122: Nozzle Tip Cleaning

    Maintenance In the nozzle cleaning (manual) menu, with the nozzle heated, insert the nozzle cleaning spring from the nozzle inlet side and pivot it from side to side. Caution - Be careful. It may cause burns. - The tip of the nozzle may be hot. Please wear it with heat-resistant gloves. Nozzle Tip Cleaning In the home screen, press the [Settings]-[Nozzle Control]-[Nozzle Cleaning (Manual)] buttons to access the nozzle cleaning menu.
  • Page 123 Maintenance Press the [Heat Nozzle] button, and center it once the nozzle reaches the target temperature.
  • Page 124 Maintenance Wipe the tip of the nozzle with cotton or leather cloth in the direction shown below. Caution - To prevent burns, wipe the nozzle tip by folding the cloth several times. - Be careful not to damage the silicone adhesive between the nozzle and the silicon cap.

  • Page 125: Error Message And Solutions

    Maintenance Error Message and Solutions Message Description What To Do Booting Message means on the first boot Once the boot up process is over and Please wait until booting user must wait until the booting is machine is ready, this message is complete.
  • Page 126 Maintenance Message Description What To Do Notification 434 The filament has already been Replace the smart chip. (Check if the smart consumed. chip was replaced with the filament.) Notification 438, 439 Cartridge Smartchip Error Smartchip Replacement Required. (Check if the smartchip was replaced as replacing the filament.) Notification 447 This error occurs if a newly loaded...

  • Page 127: Problems And Solutions

    Maintenance Problems and Solutions In Cases where Filament is Cut Between the Extruder and Nozzle Remove the snap ring from the fitting of the nozzle part and then the tube.  Move the filament toward the nozzle to push out the broken part in the extruder operation mode.  Remove all broken parts, install the nozzle to the tube, and install the snap ring.

  • Page 128: Solution For Notification 401

    Maintenance 3.3 Solution for Notification 401, 601 The Notification 401, 601 error code occurs if the filament was not correctly transferred. There are many possible reasons why the filament was not properly transferred. To solve this issue, follow the instructions below. Press the [OK] button to move the printing screen. Then, press the [Pause] button followed by the [Function] button located on the top of the screen.
  • Page 129 Maintenance Select the [Extruder] menu.  Wait until the nozzle’s temperature reaches the target temperature.  Operate the extruder to insert the filament by 50 mm. (If the filament was not injected, repeat step 2 for two to three times. If this does not work, please contact our customer service hotline, and submit a video or image of this issue to a customer service representative.) Note - When the filament is normally extruded (when notification 601 occurs)
  • Page 130 Maintenance A persistent Notification 401, 601 error code may be caused by an insufficient space between the nozzle and the bed, which causes the filament not to be correctly transferred. In such a case, select the [Bed Height Adjustment] menu to adjust the height of the bed so that there is adequate space between the nozzle and the bed.

  • Page 131: Replenishing Consumables

    Maintenance Replenishing Consumables Bed Replacement Removing Flexible Bed Reference - Please refer to P. 4-2 “1.1 Detaching Printed Output”. Installing Flexible Bed Reference - Please refer to P. 4-2 “1.1 Detaching Printed Output”. Note - Small Scratches on the bed made during normal usage will not affect the print quality but if the bed sheet is ripped off or contaminated, the printed output may not adhere on the bed properly and should consider exchanging the bed to a new one.
  • Page 132 Maintenance Pull the filter toward the direction of the arrow to remove it. Install a new filter, as shown in the image. Close the top door.

  • Page 133: Cartridge Replacement

    Maintenance Cartridge Replacement Replace cartridge when a cartridge is used up or a different color/material is needed. Initiate Cartridge Unload. Reference - For details on cartridge unload, please refer to P. 2-7 “UNLOAD” Please switch the cartridge first and then load. Reference - For details on cartridge load, please refer to P.
  • Page 134 Maintenance As shown in the image, turn left the nozzle fixing lever on top and then pull down the nozzle while pressing both hooks to remove it. Install a new nozzle and then turn right the nozzle fixing lever on top. Once the nozzle is installed, press the [Connect] button in the UI to reconnect it.
  • Page 135 Maintenance Nozzle Cleaning Pads Replacement When the nozzle is not cleaned properly because the cleaning pad is damaged, replace the pad by performing the following procedure: Hold the end of the pad, and remove it by pulling it hard in the arrowed direction...
  • Page 136 Maintenance Match one end of a new pad as shown in the following figure, and push it in the arrowed direction. After inserting the pad, check that the pad is held by the hooks in three directions, as shown in the following figure.

  • Page 137: Chapter 6 Appendix

    3DWOX 5X / 7X USER MANUAL Appendix...

  • Page 138: Type Of Filaments (Material, Color)

    Appendix Type of Filaments (Material, Color) PLA(700g) Color: White, Black, Gray, Red, Yellow, Green, Blue, Pink, Purple PLA(1.5kg) Color: White, Blue ABS(600g) Color: white, black, gray, red, yellow, green, blue Flexible(500g) Color: white, black, red, green, yellow, orange PVA(PVA+)(500g) Color: Translucent White...

  • Page 139: Using An Open Material

    Appendix Using an open material Note - For setting the product on using an open material, see p. 2–39, “Open material.” - In the case of the 7X model, you can select a position to insert the spool during the setting of the Open Material mode.
  • Page 140 Appendix Enter the material and output temperature of the filament, then click [OK] . Caution - If the material and temperature are entered incorrectly, the machine may be damaged during the loading process. After confirming that you will run cartridge loading, clicking [OK] will run filament loading. When the temperature reaches the specified target value, push the filament in fully through the front entry, then click [OK].
  • Page 141 Appendix...

  • Page 142: Installing From The Top

    Appendix Installing from the top Important - In the case of the 5X model, follow the “Installing from the front” procedure because installing from the top is not possible. - Referring to the enclosed “Spool stand instructions,” install the spool stand at the top of the machine, then carry out the following procedure.
  • Page 143 Appendix Insert the enclosed cleaning tubes into the nozzles. Tube for Cleaning Click the [Spool] button on the Home window. Select the filament to be activated by clicking either [Filament 1] or [Filament 2] .
  • Page 144 Appendix Enter the material and output temperature of the filament, then click [OK] . After confirming that you will run cartridge loading, clicking [OK] will run filament loading. When the temperature reaches the specified target value, push the filament in fully through the front entry, then click [OK].
  • Page 145 Appendix...
  • Page 146 Appendix Important - To return to the Cartridge mode, carry out the following procedure: Install the tube guiding rod at the original position. Remove the cleaning tubes that were inserted into the nozzles, then reconnect the existing tubes. In reconnecting the existing tubes to the nozzles, make sure that the tubes span on the guiding rod. Connect the left tube to the left nozzle then the right tube to the right nozzle.
  • Page 147 Notice to Users Type Notice This equipment is a Class A EMC Class A equipment (electromagnetic compatible) (commercial telecast equipment, and should not be used in hou- equipment) sehold locations This equipment is a Class B EMC (electro- Class B equipment magnetic compatible) (domestic telecast equipment, for household purposes, availa-...

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