Cannot Scan The Correct Area On The Scanner Glass; Cannot Preview In Thumbnail; Text Is Not Recognized Correctly When Saving As A Searchable Pdf - Epson XP-8500 Series User Manual

User's Guide
❏ On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏ Change the resolution, and then scan again.
Related Information
"Scanning Using Epson Scan 2" on page 129
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Cannot Scan the Correct Area on the Scanner Glass

❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
"Placing Originals on the Scanner Glass" on page 59
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Cannot Preview in Thumbnail

❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ Check that the original is placed straight.
❏ Depending on the original, previewing may not be performed in Thumbnail. In this situation, scan in Normal
preview, and then create marquees manually.
Related Information
"Scanning Photos or Pictures (Photo Mode)" on page 131
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Text is Not Recognized Correctly when Saving as a Searchable PDF

❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text
tab.
❏ Check that the original is placed straight.
Solving Problems
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