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TP-Link SR20 User Manual

Smart home router (sr20) ac1900 wi-fi router + smart home hub + touch screen
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User Guide
SR20
Smart Home Router (SR20)
AC1900 Wi-Fi Router + Smart Home Hub + Touch Screen
REV1.0.1
1910012101

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Summary of Contents for TP-Link SR20

  • Page 1 User Guide SR20 Smart Home Router (SR20) AC1900 Wi-Fi Router + Smart Home Hub + Touch Screen REV1.0.1 1910012101...

  • Page 2: Table Of Contents

    Contents About This Guide ......................1 Chapter 1. Introduction ..........6 1.
  • Page 3 4. 4. 2. Share Local Resources in the Internet by Virtual Server... . 30 4. 4. 3. Open Ports Dynamically by Port Triggering ......31 4.

  • Page 4: About This Guide

    • The Quick Start Guide (QIG) can be found where you find this guide or inside the product package. • Specifications can be found on the product page at http://www.tp-link.com. • A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.

  • Page 5: Chapter 1. Introduction

    Chapter Introduction This chapter introduces what the Smart Home Router can do and shows its main features and appearance.

  • Page 6: Product Overview

    Furthermore, the SR20 is equipped with two USB ports (3.0 and 2.0), giving you more flexibility to share printer(s), files (such as photos, music, and videos) across your home or office network, locally and remotely via the built-in FTP server.

  • Page 7: System Requirements

    Chapter 1 Introduction • Support Zigbee and Z-Wave devices • Comply with IEEE 802.11ac • Provide multiple encryption security types, including 64-bit, 128-bit, 152-bit WEP, and WPA-PSK/WPA2-PSK • Support built-in DHCP server • Support app-based and web-based managements • Support for remote control of all Kasa devices (via app) •...
  • Page 8 Chapter 1 Introduction On/Off Button Press to turn the Smart Router ON or OFF. USB 2.0 Port Connect a USB 2.0 storage device or a USB 2.0 printer for file or printer sharing. USB 3.0 Port Connect a USB 3.0 storage device or a USB 3.0 printer for content sharing, printer sharing, or media streaming.

  • Page 9: Chapter 2. Set Up Your Router Via Kasa App

    Chapter Set up Your Router via Kasa...

  • Page 10: Position Your Router

    Chapter 2 Set up Your Router via Kasa App 2. 1. Position Your Router The Smart Home Router is designed to be the “control center” of your home and with its modern appearance, it can be placed in a standing position or mounted on the wall. However, keep in mind that your router’s location can affect wireless connections.

  • Page 11: Kasa Account

    • Synchronization of settings and configurations to all your mobile devices • Ability to control and configure the devices from outside your home • A bility to customize your TP-Link Smart Home devices with “Scenes” for a truly automated experience...
  • Page 12 Chapter 2 Set up Your Router via Kasa App • Use of third-party services and products such as Amazon Echo One Smart Home Router can only be associated with one Kasa account. Note that unbinding (deleting) the router from your Kasa account will factory reset the router, and you will have to repeat the configuration process using the Kasa app.

  • Page 13: Chapter 3. Touch Screen Settings

    Chapter Touch Screen Settings This chapter introduces what the touch screen of the Smart Home Router can do and shows its main features and appearance.

  • Page 14: Touch Screen Basics

    Chapter 3 Touch Screen Settings 3. 1. Touch Screen Basics 3. 1. 1. Home Screen The main Home screen provides a visual overview of your network, along with ability to control your network and interact with your smart home devices. 25 Mbps Smart Devices: 15 Mbps...

  • Page 15: System Settings Screen

    Chapter 3 Touch Screen Settings MY INTERNET At 09/25/2016 1:30pm Ping Download Upload Mbps Mbps SPEED TEST Home Controls Tap on this interface to access your programmed scenes or interact with your connected devices on your network. MY SMART HOME Online Offline Scenes...

  • Page 16: Basic Network Management

    Chapter 3 Touch Screen Settings Tap this icon to configure your Wi-Fi network settings such as Wireless Wi-Fi Network Name (SSID) and Wi-Fi password. Tap this icon to adjust your router’s screen brightness, set screen lockout with a PIN code to protect your configuration from being m odified and adjust the screen timeout.

  • Page 17: Client Controls

    Chapter 3 Touch Screen Settings 25 Mbps Smart Devices: 15 Mbps Network Controls Home Controls 2. Tap on the (Settings) icon at the top-right corner and then Wireless. 3. Change your 2.4GHz and/or 5GHz Wi-Fi settings and tap Save. WIRELESS SETTINGS Save 2.4GHz 5GHz...
  • Page 18 Chapter 3 Touch Screen Settings 1. On the main Home screen, tap Network Controls. 25 Mbps Smart Devices: 15 Mbps Network Controls Home Controls 2. Tap My Clients to view the list of all active Wi-Fi clients on your network. MY NETWORK 2.4G My_Home_2.4G...

  • Page 19: Guest Network Control

    Chapter 3 Touch Screen Settings MY CLIENT Block Device Name My iPhone IP Address 96.90.250.34 MAC Address 00:01:02:03:04:05 MY CLIENTS Online Blocked My iPhone 00:01:02:03:04:05 Unblock 3. 2. 3. Guest Network Control When you initially set up the router, a dedicated Wi-Fi network is automatically created for the guests to connect to, without interference with the devices connected to your private home network.
  • Page 20 Chapter 3 Touch Screen Settings 2. Tap Guest Control. MY NETWORK 2.4G My_Home_2.4G My_Home_5G My Clients Guest Control 3. On the Guest Network screen, you can toggle the 2.4GHz and/or 5GHz Guest Network on or off. GUEST NETWORK 2.4G My_Home_Guest_2.4G My_Home_Guest_5G PWD: 123456789 PWD: 123456789...

  • Page 21: Smart Home Configuration

    Chapter 3 Touch Screen Settings 3. 3. Smart Home Configuration 3. 3. 1. Pairing ZigBee and Z-Wave Devices Pairing various ZigBee and Z-Wave devices (such as Lights, Open/Closed Sensor, Motion Sensor, Door Locks, and Thermostats) can only be done via Kasa. Once paired, you can monitor and control your home automation devices locally and remotely through the app or control them on the router’s touch screen.

  • Page 22: Resetting Your Router Via The Touch Screen

    Chapter 3 Touch Screen Settings Note: Scenes lets you control multiple devices simultaneously with one-button commands, while Smart Actions, which can only be done via Kasa, takes a step further in home automation to simplify your daily routine by allowing you to create smarter automatic controls based on simple logic.
  • Page 23 Chapter 3 Touch Screen Settings 4. On the Reset screen, you perform a full factory reset that will erase all configuration settings (such as network settings and wireless settings). Then confirm your selection when prompted. RESET Full Factory Reset Note: The reset takes a few minutes to complete.

  • Page 24: Chapter 4. Advanced Functions On Web Management Page

    Chapter Advanced Functions on Web Management Page This chapter introduces how to configure and manage the Smart Home Router via the web management page, which supports a wide range of advanced system configurations such as QoS, VLANs, FTP connection, NAT forwarding, assigning static IP addresses for your network.

  • Page 25: Accessing To Web Management Page

    Chapter 4 Advanced Functions on Web Management Page With a web management page, it is easy to configure and manage the router. The web management page can be used on any Windows, Macintosh or UNIX OS with a web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. Changes made to any of the advanced functions on the web management page may negatively affect the performance of your router and local network.

  • Page 26: Guest Network

    For a complete summary report of your router’s health and its settings, go to Advanced > Status. The information on this page can be useful when you contact your Internet Service Provider (ISP) or TP-Link Technical Support for help. 4. 3. Guest Network This function allows you to provide Wi-Fi access for guests without disclosing your main network.

  • Page 27: Customize Guest Network Options

    Chapter 4 Advanced Functions on Web Management Page 1 ) Enable 2.4GHz network or 5GHz network or enable both according to your needs. 2 ) Set an easy-to-identify SSID. Don‘t select Hide SSID unless you want your guests and other people to manually input this SSID for Wi-Fi access. 3 ) The 2.4GHz and 5GHz guest networks share one password.

  • Page 28: Nat Forwarding

    Chapter 4 Advanced Functions on Web Management Page 4. 4. NAT Forwarding The router’s NAT (Network Address Translation) feature makes the devices in the LAN use the same public IP address to communicate in the internet, which protects the local network by hiding IP addresses of the devices. However, it also brings about the problem that external host cannot initiatively communicate with the specified device in the local network.

  • Page 29: Share Local Resources In The Internet By Virtual Server

    Chapter 4 Advanced Functions on Web Management Page • Enable H323 ALG: If enabled, it allows Microsoft NetMeeting clients to communicate via NAT. • Enable RTSP ALG: If enabled, it allows RTSP (Real-Time Stream Protocol) clients and servers to transfer data via NAT. •...

  • Page 30: Open Ports Dynamically By Port Triggering

    Chapter 4 Advanced Functions on Web Management Page 3. Go to Advanced > NAT Forwarding > Virtual Servers, click Add. 4. Click VIEW EXISTING SERVICES, and choose HTTP. The external port, internal port and protocol will be automatically filled with contents. Enter the PC’s IP address 192.168.0.100 in the Internal IP field.

  • Page 31: Make Applications Free From Port Restriction By Dmz

    Chapter 4 Advanced Functions on Web Management Page IP address of the host. When the data from the internet return to the external ports, the router can forward them to the corresponding host. Port triggering is mainly applied to online games, VoIPs and video players. Common applications include MSN Gaming Zone, Dialpad and Quick Time 4 players, etc.

  • Page 32: Make Xbox Online Games Run Smoothly By Upnp

    Chapter 4 Advanced Functions on Web Management Page I want to: Make the home PC join the internet online game without port restriction. example, due to some port restriction, when playing the online games, you can login normally but cannot join a team with other players.

  • Page 33: Usb Settings

    Chapter 4 Advanced Functions on Web Management Page corresponding ports allowing the following data penetrating the NAT to transmit. Therefore, you can play Xbox online games without a hitch. Xbox Router If necessary, you can follow the steps to change the status of UPnP. 1.
  • Page 34 Customize Your Settings. ¾ Method 1: Go to Computer > Network, then click the Network Server Name (SR20-share by default) in the Computer section. Note: Operations in different systems are similar. Here we take Windows 7 as an example. Windows computer ¾...
  • Page 35 Chapter 4 Advanced Functions on Web Management Page 1 ) Select > Connect to Server 2 ) Type the server address smb://tplinkwifi.net 3 ) Click Connect 4 ) When prompted, select the Guest radio box. (If you have set up a username and a password to deny anonymous access to the USB disks, you should select the Registered User...
  • Page 36 Chapter 4 Advanced Functions on Web Management Page 3. Select the Volume Name Folder Path, then enter a Folder Name as you like. 4. Decide the way you share the folder: • Allow Guest Network Access: If you tick this check box, clients on Guest Network will be able to access the shared folders.
  • Page 37 Chapter 4 Advanced Functions on Web Management Page 1. Visit http://tplinkwifi.net, then log in with your Kasa account. 2. Select Advanced > USB Settings > Sharing Access. Focus on the Sharing Account section. 3. Choose Use Default Account (admin) or Use New Account and click SAVE.

  • Page 38: Remote Access Via Ftp Server

    Chapter 4 Advanced Functions on Web Management Page Note: Due to Windows credential mechanism, you might be unable to access the USB disk after changing Authentication settings. Please log out from Windows and try to access again. ¾ To Customize the Address of the USB Disk You can customize the server name and use the name to access your USB disk.
  • Page 39 Chapter 4 Advanced Functions on Web Management Page Insert your USB storage device into the router’s USB port directly or using a USB cable. Tips: • If you use USB hubs, make sure no more than 4 devices are connected to the router. •...
  • Page 40 Chapter 4 Advanced Functions on Web Management Page 3. Enable the FTP (via Internet) Select the check box to enable FTP (via Internet), then click SAVE. 4. Access Your USB Disk via Internet Now different clients with internet connection can access the USB disk:...
  • Page 41 Chapter 4 Advanced Functions on Web Management Page 1 ) Open the Windows Explorer (or go to Computer, only for Windows users) or open a web browser. 2 ) Type the server address in the address bar: Type in ftp://<WAN IP address of the router>:<port number> (such as ftp://59.40.2.243:21).

  • Page 42: Media Sharing

    Chapter 4 Advanced Functions on Web Management Page 3. Select the Volume Name Folder Path, then specify the Folder Name as you like. 4. Tick Enable Authentication. If you allow network clients to modify this folder, tick Enable Write Access. 5.
  • Page 43 Now the DLNA-supported devices (such as your computer and pad) connected to the router can detect and play the media files on the USB disks. • Go to Computer > Network, then click the Media Server Name (SR20- share by default) in the Media Devices section.
  • Page 44 Chapter 4 Advanced Functions on Web Management Page 4.5. 3.2. Customize Your Settings ¾ To Only Share Specific Content By default, Share All is enabled so all content on the USB disk is shared. If you want to only share specific folders, follow the steps below: 1.

  • Page 45: Printer Sharing

    Cable a printer to the USB port with the USB cable. 3. Install the TP-LINK USB Printer Controller Utility TP-LINK USB Printer Controller Utility helps you access the shared printer. Download and Install the utility on each computer that needs printer service.
  • Page 46 Chapter 4 Advanced Functions on Web Management Page Windows 3 ) Click the Auto-Connect for printing tab to pull down a list, then select Set Auto- Connect Printer. Windows 4 ) Select the printer you share, then click Apply.
  • Page 47 Chapter 4 Advanced Functions on Web Management Page Windows 5 ) You will see the printer marked as Auto-Connect Printer. Now you can print with this printer.

  • Page 48: Parental Controls

    I want to allow my children’s devices (e.g. a computer or a tablet) to access only www.tp-link.com and wikipedia.org from 18:00 (6PM) to 22:00 (10PM) on weekdays and not other time.
  • Page 49 Chapter 4 Advanced Functions on Web Management Page 3. Click Add. 4. Click VIEW EXISTING DEVICES, and add the device to be controlled. Or, enter the Device Name MAC Address manually. 5. Click the icon to set the Effective Time. Drag the cursor over the appropriate cell(s) and click OK.
  • Page 50 Keyword. You can add many keywords for both Blacklist and Whitelist. Below are some sample entries to allow access. 1 ) Enter a web address (e.g. www.tp-link.com) or a web address keyword (e.g. wikipedia) to only allow or block access to the websites containing that keyword.

  • Page 51: Qos

    Chapter 4 Advanced Functions on Web Management Page 2 ) Specify the domain suffix (eg. .edu or .org) to allow access only to the websites with that suffix. 10. Enter the keywords or websites you want to add and click SAVE.
  • Page 52 Chapter 4 Advanced Functions on Web Management Page 2. Add a middle priority QoS rule for the phone. 1 ) Click in the Middle Priority area and then select Device and click VIEW EXISTING DEVICES. 2 ) Choose the respective device from the list. 3 ) Click OK.

  • Page 53: Upgrade The Database

    New database versions are posted at www.tp-link.com and can be downloaded for free. 1. Download the latest QoS database from our website (www.tp-link.com). 2. Visit http://tplinkwifi.net, and log in with your Kasa account. 3. Go to Advanced >...
  • Page 54 Chapter 4 Advanced Functions on Web Management Page DoS Protection can protect your home network against DoS attacks from flooding your network with server requests. Follow the steps below to configure DoS Protection. 1. Visit http://tplinkwifi.net, and log in with your Kasa account. 2.

  • Page 55: Access Control

    Chapter 4 Advanced Functions on Web Management Page 2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value, and the vicious host will be displayed in the Blocked DoS Host List. 4. 8. 2. Access Control Access Control is used to block or allow specific client devices to access your network (via wired or wireless) based on a list of blocked devices (Blacklist) or a list of allowed...
  • Page 56 Chapter 4 Advanced Functions on Web Management Page 3. Select the access mode to either block (recommended) or allow the device(s) in the list. To block specific device(s) 1 ) Select Blacklist and click SAVE. 2 ) Select the device(s) to be blocked in the Online Devices table.

  • Page 57: Ip & Mac Binding

    Chapter 4 Advanced Functions on Web Management Page 3 ) Enter the Device Name MAC Address (You can copy and paste the information from Online Devices table if the device is connected to your network). 4 ) Click OK. Done! Now you can block or allow specific client devices to access your network (via wired or wireless) using the Blacklist...

  • Page 58: Ipv4 & Ipv6

    Chapter 4 Advanced Functions on Web Management Page 3. Bind your device(s) according to your needs. To bind the connected device(s) Click to add the device(s) to be bound in the ARP List Binding List. To bind the unconnected device 1 ) Click Add.

  • Page 59: Ipv4

    Chapter 4 Advanced Functions on Web Management Page configure the internet connection type and its related settings, you should consult with your ISP before doing so. 4. 9. 1. IPv4 1. Visit http://tplinkwifi.net, and log in with your Kasa account. 2.
  • Page 60 Chapter 4 Advanced Functions on Web Management Page you can configure your router to permit IPv6 connection. 1. Visit http://tplinkwifi.net, and log in with your Kasa account. 2. Go to Advanced > IPV6 to enable IPV6 connection. 3. Select the internet connection type provided by ISP. Fill in the information as required.

  • Page 61: Mac Clone

    Chapter 4 Advanced Functions on Web Management Page Note: (Help) icon on the upper-right corner Click of the web management page to know more about items. 5. Click Status on the left menu to check whether you succeed or not. The following figure is an example of a successful PPPoE configuration.

  • Page 62: Specify Your Network Settings

    Chapter 4 Advanced Functions on Web Management Page 1. Select one of the following options: • Use Default MAC Address: Select this option touse the default MAC address of the computer. • Use Current Computer MAC Address: Select this option to copy the registered MAC address of the computer if you are using the computer with the authenticated MAC address to access the router.
  • Page 63 Chapter 4 Advanced Functions on Web Management Page 3. Type in a new IP Address appropriate to your needs, and you can use this address to access to the web management page next time. 4. Select the Subnet Mask from the drop-down list. The subnet mask together with the IP address identifies the local IP subnet.

  • Page 64: Reserve Lan Ip Addresses

    Chapter 4 Advanced Functions on Web Management Page by the router. After the dynamic IP address expires, the user will be automatically assigned a new dynamic IP address. The default is 120 minutes. 5. Keep the rest of the settings as default and click SAVE. Note: 1.

  • Page 65: Wireless Settings

    Chapter 4 Advanced Functions on Web Management Page 7. Check to Enable this entry and click to make the settings effective. 4. 10. 2. Wireless Settings 4.10. 2.1. Specify Basic Wireless Settings The router’s wireless network name (SSID) and password, and security option are preset in the factory.
  • Page 66 Chapter 4 Advanced Functions on Web Management Page ¾ To change the mode or channel: Go to Advanced > Wireless > Wireless Settings page and select the wireless network 2.4GHz or 5GHz. • Mode: Select the desired mode. • 802.11n only: Select only if all of your wireless clients are 802.11n devices.
  • Page 67 Chapter 4 Advanced Functions on Web Management Page 3. Select Push Button on the page. 4. Press the WPS button of the client device directly. 5. When Success appears on the above page, the client device has successfully connected to the router. Method 2 Enter the router’s PIN on your client device Use this method if your client device asks for the router’s PIN.
  • Page 68 Chapter 4 Advanced Functions on Web Management Page 3. Select PIN. 4. Enter the client device’s PIN in the field, and click CONNECT. 5. When Success appears on the above page, the client device has successfully connected to the router. 4.10.

  • Page 69: Set Up A Dynamic Dns Service Account

    Chapter 4 Advanced Functions on Web Management Page 4. 10. 3. Set Up a Dynamic DNS Service Account Most ISPs (Internet service providers) assign a dynamic IP address to the router and you can use this IP address to access your router remotely. However, the IP address can change any time and you don’t know when it changes.
  • Page 70 Chapter 4 Advanced Functions on Web Management Page another router. I connect the devices as shown in the following figure so that the physical connection between my PC and my company’s server is achieved. To surf the internet and visit my company’s network at the same time, I need to configure the static routing.

  • Page 71: Administrate Your Network

    Chapter 4 Advanced Functions on Web Management Page the example, the IP address of the company network is the destination IP address, so here enters 172.30.30.1. • Subnet Mask: Determines the destination network with the destination IP address. If the destination is a single IP address, enter 255.255.255.255;...

  • Page 72: Update The Firmware

    4. Click SAVE. 4. 11. 2. Update the Firmware TP-Link is dedicated to improving and richening the product features, giving you a better network experience. We will inform you through the Kasa App if there’s any update firmware available for your router. Also, the latest firmware will be released at...

  • Page 73: System Log

    Chapter 4 Advanced Functions on Web Management Page 4. 11. 3. System Log System Log can help you know what happened to your router, facilitating you to locate the malfunctions. For example when your router does not work properly, you will need to save the system log and send it to the technical support for troubleshooting.

  • Page 74: Monitor The Internet Traffic Statistics

    Chapter 4 Advanced Functions on Web Management Page 1. Click Mail Settings. 2. Enter the valid emial address to be used for outgoing email (From). 3. Enter the valid emial address to be used for incoming email (To). 4. Enter the SMTP server that the router uses to send the system logs via email. 5.
  • Page 75 Chapter 4 Advanced Functions on Web Management Page 1. Visit http://tplinkwifi.net, and log in with your Kasa account. 2. Go to Advanced > System Tools > System Parameters page to configure the wireless network 2.4GHz or 5GHz • Beacon Interval: Enter a value between 40 and 1000 in milliseconds to determine the duration between which beacon packets are broadcasted by the router to synchronize the wireless network.
  • Page 76 Chapter 4 Advanced Functions on Web Management Page • Beamforming: Select this check box to enable txbf feature that focuses the Wi-Fi transmission in the direction of your connected devices, concentrating the signal where you need it the most. Beamforming technology allows you to enjoy fast, stable Wi-Fi in every part of your home.

  • Page 77: Appendix: Troubleshooting

    Appendix: Troubleshooting T1. How do I factory reset my router? Resetting your router can be done via the Kasa App, its touch screen or the Reset button on the rear panel of the router. Keep in mind that factory resetting the router will erase all of your configuration settings (such as network settings and wireless settings), unbind the router from your Kasa account account, and return them to an out-of-box configuration.
  • Page 78 2 ) Right-click your network connection (wired or wireless) and select Properties. 3 ) Double-click Internet Protocol (TCP/IP). 4 ) Select both Obtain an IP address automatically Obtain DNS server address automatically, then click OK. 5 ) Click again to save your configuration. Visit www.tp-link.com/support for technical support and troubleshooting information.
  • Page 79 Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd.

  • Page 80: Fcc Statement

    FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 81: Rf Exposure Information

    CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. RF Exposure Information This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

  • Page 82: Safety Information

    Déclaration d’exposition aux radiations Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) Продукт...
  • Page 83 • Avoid water and wet locations. Use only power supplies which are provided by manufacturer and in the • original packing of this product. For EU/EFTA, this product can be used in the following countries: Explanation of the symbols on the product label Symbol Explanation DC voltage...

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