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COURTESY DELIVERIES
Prior to requesting shipment of a new
Cadillac car to another Cadillac dealer in the
United States for "Courtesy Delivery", con-
sent must be obtained by the selling dealer,
preferably in writing, from the dealer who is
to receive the car for delivery. A specific release
is to be obtained for each car involved. An
agreement for one or the first car will not con-
stitute blanket courtesy delivery approval of
subsequent or additional vehicles.
After such permission is granted, complete
arrangements should be made and delivery in-
structions furnished to the delivering dealer
including the following:
1. On New Car Order form 5600A state that
approval of dealer to whom shipment is to
be made has been secured. Furnish name
of individual giving such approval.
2. In spaces captioned (B) SHIP TO CODE
insert correct dealer code number, dealer
name and city. This is most important, as
a single incorrect digit may cause the vehi-
cle to be shipped to a wrong destination.
3. Furnish in writing to the dealer who is to
make the courtesy delivery the following
minimum information:
a) Car Specifications: A copy of the 5600A
Order Form or complete specifications.
b) Customer Contact: Customer name and
address—both home and business—also
telephone number if available. If this is
not available, advise where customer
can be reached.
c) Delivery Dote: Estimate of customer
arrival or delivery date.
d) Service Instructions: List of any extra
equipment to be installed or special
services performed prior to delivery.
e) Financial: All financial transactions are
to be directly between the participating
dealers and not through third parties.
It shall be the selling dealer's responsi-
bility to remit to the delivering dealer
the suggested delivery and handling
charges, plus any other expenses which
may be incurred in the process of mak-
ing the courtesy delivery.
f) Collections: Any money to be received
from the customer is to be for the ac-
count of the selling dealer or delivering
dealer and not any other parties.
g) Registration: Advise if license plates
will be furnished or are they to be
secured by delivering dealer. Such ar-
rangements to be made in advance
whenever possible to prevent delay
when the car is ready.
h) Sales Tax: Clarify the sales tax respon-
sibilities according to the various state
laws that may be involved. Establish a
clear understanding as to who will
make such payment.
i) Insurance: Customer should be re-
minded of insurance coverage.
j) Storage Charges: In case unexpected
delays are encountered in delivery,
storage charges may be incurred that
will be the obligation of the selling
dealer.
Acceptance of a car for delivery on a cour-
tesy basis is an accommodation that entails
responsibilities which the selling dealer should
faithfully discharge in order to facilitate and
expedite the registration, handling and "cour-
tesy" delivery of the car.
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