Compaq Armada 1500c - Notebook PC Reference Manual
Compaq Armada 1500c - Notebook PC Reference Manual

Compaq Armada 1500c - Notebook PC Reference Manual

Compaq armada 1500c reference guide
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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED
HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF
THIS MATERIAL.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior
written consent from Compaq Computer Corporation.
© 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, LTE and Armada are registered in the U. S. Patent and
Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of
Microsoft Corporation.
The software described in this guide is furnished under a license
agreement or nondisclosure agreement. The software may be used or
copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
R
G
EFERENCE
UIDE
Compaq Armada 1500c Series
First Edition (February 1999)
Part Number 387710-001
Compaq Computer Corporation

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Table of Contents
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Summary of Contents for Compaq Armada 1500c - Notebook PC

  • Page 1 Compaq Computer Corporation. © 1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. Compaq, LTE and Armada are registered in the U. S. Patent and Trademark Office. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
  • Page 2 Setting Up the Software ..............1-4 Operating the Computer During Setup........1-4 Choosing a Language..............1-4 Removing the Operating System ..........1-5 Restoring Your Operating System and Software Preinstalled by Compaq ..........1-5 Completing Setup ................1-5 Finding Information .................1-6 Printed and Online References ............1-6 Accessing Online Quick Reference ..........1-6 Customer Registration Material ............1-6...
  • Page 3: Table Of Contents

    Keyboard Components ..............2-5 Special Function Keys..............2-6 Programmable Keys ..............2-7 Using the Embedded Numeric Keypad........2-8 Using the Touchpad ................. 2-9 Customizing Touchpad Functions..........2-9 Cleaning the Touchpad..............2-9 chapter 3 Using the Power Switch..............3-1 Restarting the Computer.............. 3-2 When to Turn Off the Computer or Initiate Suspend ....
  • Page 4 chapter 6 Types of PC Cards................6-1 The First Time a PC Card Is Inserted..........6-2 Inserting and Removing a PC Card ..........6-2 PC Card Software................6-3 Video Features..................6-3 chapter 7 Upgrading Memory ................7-1 Upgrading the Hard Drive..............7-5 Adding an Optical Disc Drive............7-5 chapter 8 Checklist ...................8-1 Troubleshooting ................8-2...
  • Page 5 preface Some or all of the following format conventions are used in this guide to distinguish elements of text: Names of keys are shown in bold type as they appear on the keyboard, for example, Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Commands are presented in lowercase, bold type as shown here:...
  • Page 6 Although a new battery pack can be used to power the computer after receiving a partial charge, Compaq recommends that a new battery pack be allowed to fully charge before the computer is disconnected from external power or before the battery pack is...
  • Page 7 1. Plug the AC Adapter cable into the power connector. 2. Plug the power cord the AC Adapter. 3. Plug the AC Adapter cable into an electrical outlet.
  • Page 8 1. Open the computer by locating the display release latches on both sides of the display, sliding them forward, and raising the display 2. Then slide the power switch to turn on the computer. The power/Suspend light indicates the computer is on.
  • Page 9 When you begin software setup, online instructions guide you through the setup process. After you begin software setup, you must complete the entire process, which may require up to 20 minutes. Make sure the computer is plugged in for this process to ensure that software setup is uninterrupted.
  • Page 10 If it is necessary to reinstall the operating system and you do not want to lose these enhancements, it will also be necessary to reinstall all Compaq software for your computer. Use the Restore Software CD that comes with your computer to restore software on your hard drive.
  • Page 11: Printed And Online References

    Center folder on the Start menu. Others can be accessed from the application or utility screens. To access the online Quick Reference, click Start £ Compaq Information Center £ Compaq Armada Quick Reference. Or click the Armada Quick Reference icon on the desktop.
  • Page 12 chapter Power connector Connects to external power. Modem port Provides integrated communications on some models. PC Card eject levers Ejects PC Cards from the slots. PC Card slots Supports Type II or Type III PC Cards. These slots accept 16-bit and 32-bit PC Cards.
  • Page 13 Power/suspend light Lights (solid) when computer is on and plugged into power; blinks in Suspend; turns off when the computer is in Hibernation or shut off. Battery charge light Lights (solid) when a battery is charging; blinks in low battery condition; turns off when operating on battery power or when battery is fully charged.
  • Page 14 Continued CD-ROM drive Supports a CD-ROM or DVD-ROM disc. Included on some models, available as option on others. Cable lock provision Prevents theft by allowing a cable to connect the computer to a fixed object. Serial connector Connects a serial device such as a mouse.
  • Page 15 Airflow vents Allow airflow to cool the computer. USB (universal serial Provides connection for (USB) bus) connector peripheral devices. Available on selected models. Keyboard/mouse Connects the keyboard and/or mouse. connector Docking alignment guide Ensures accurate alignment when docking the computer to an optional convenience base.
  • Page 16 Hard drive light Turns on when the hard drive or a CD-ROM/DVD-ROM (data access only) is being accessed. Diskette drive light Turns on when a diskette drive in the DualBay is on or being accessed. Suspend button Press to initiate or exit Suspend. Press with key to initiate Hibernation.
  • Page 17 Function keys Screen-control keys Embedded numeric keypad keys Cursor keys keys keys...
  • Page 18 Hotkeys are keyboard shortcuts that enable you to access frequently used features no matter what program you are using. Switching the Toggles display among computer displays display, external monitor, and simultaneous display. Warning beeps Controls volume for system warning beeps. To increase volume, press then the right arrow key.
  • Page 19 For detailed information about programmable keys, refer to the online Quick Reference. To access the online Quick Reference, click Start £ Compaq Information Center £ Compaq Armada Quick Reference. Or click the Armada Quick Reference icon on the desktop. The embedded numeric keypad is a section of the keyboard that...
  • Page 20 To operate the touchpad, move your finger across the touchpad to control cursor movement. Press the bottom left and right buttons to select items as you would use left and right mouse buttons on an external mouse. You can single- and double-tap the touchpad to select and activate items.
  • Page 21 chapter This computer has convenient features that allow you to manage power consumption and maximize battery operating time. This chapter explains power features and software. Slide the power switch to turn on the computer. When the power/suspend light turns on, the computer is on. To turn off or restart the computer while working in Windows, click Shut Down on the Windows Start menu and follow the directions on the screen.
  • Page 22: Restarting The Computer

    If you need to restart the computer, use one of these options: Click Start £ Shut Down to access software options for shutting down or restarting the computer. Press to shut down an unresponsive application. Press again to restart the computer. If above options fail, slide the power switch and press the Suspend button at the same time to reset or restart the computer.
  • Page 23 When you finish working and you want to pause in the middle of your applications or move the computer to another location, initiate Suspend by pressing the Suspend button once. The power/Suspend light will blink slowly. Suspend has the following benefits: Puts the computer to sleep for up to 110 hours with a fully charged battery pack (up to 80 hours if you have an internal modem).
  • Page 24 Exit Suspend by pressing the suspend button once. When you exit Suspend, the following occurs: Computer beeps twice. Power/suspend light stops blinking and becomes steady. Returns your information to the screen you were using before Suspend was initiated. No information is lost. The computer will not exit Suspend if a low battery condition exists and it is not connected to external power.
  • Page 25 Hibernation is initiated in the following ways: Under Windows 98 using Advanced Power Management + Suspend button or select Start £ Settings (APM), press £ Control Panel £ Power Management £ Hibernation tab. Select On. Under Windows 98 using APM or Advanced Configuration and Power Interface (ACPI), initiate Hibernation by closing the computer, sliding the power switch, or pressing the Suspend button.
  • Page 26 chapter This computer has convenient features that allow you to manage power consumption and maximize battery operating time. This chapter describes those battery features and utilities. The computer accommodates one or two rechargeable battery packs at one time in any combination of lithium-ion or nickel metal hydride.
  • Page 27 The battery packs charge in the following sequence: First, the primary battery pack in the computer battery bay Then a battery pack in the computer DualBay To charge battery packs, follow these steps: 1. Connect the power cord to the computer and plug it into an electrical outlet.
  • Page 28 If two batteries are installed in the computer, battery charge depletes beginning with the battery pack in the DualBay, then the battery pack in the battery bay. If two fully charged battery packs are installed, you can remove one battery pack while the computer is on without affecting system operation.
  • Page 29 To insert a battery pack into the battery bay, slide a fully charged battery pack (label facing up and contacts facing toward the computer) into the battery bay until it snaps into place. The DualBay accommodates a diskette drive (which comes standard in the computer) or a second battery pack.
  • Page 30 chapter The internal modem provides data communications and fax functionality for applications running under Windows platforms. Preloaded software drivers are required for modem operation and allow the modem to communicate with software applications. Consult the online Quick Reference to learn about the modem’s compatability, defaults and specifications, how to use AT commands and S Registers, and to view code lists and command sets.
  • Page 31 Follow these steps to connect the modem cable: 1. Connect one end of the modem cable into the RJ-11 jack on the left side of the computer. 2. Plug the opposite end into a standard telephone wall jack. The internal modem is configured to meet operating approval in the country where you purchased your computer.
  • Page 32 4. Click the Country Setting for Modem tab, then select the country from the List of Countries. 5. If you are traveling, click the Change Country button. You will be asked to confirm this setting at each restart. If you have permanently relocated to the country, click the Home Country button, then click the Change Country button.
  • Page 33 chapter The computer is equipped with a versatile feature that allows you to connect credit card-sized options called PC Cards (PCMCIA). They include portable external devices, such as modem, MPEG, hard drives, or network PC Cards. PC Cards are credit card-sized options that expand the capability of the computer by giving you the freedom to add and remove cards when you want to perform various tasks.
  • Page 34: Inserting And Removing A Pc Card

    4. Repeat steps 1 to 3 for the bottom PC Card slot. Compaq recommends using slot protectors when PC Cards are not inserted because they prevent dust and other foreign materials from getting inside PC Card slots.
  • Page 35 Cards import movies, stills, and other commonly used video files into your computer. If you are using Windows NT 4.0 and have questions regarding a specific PC Card, refer to the Compaq PC Card Solutions list at http://www.compaq.com/support/techpubs/ pcmcia/pccardlist.html or consult the PC Card vendor for...
  • Page 36 chapter The computer has a variety of components that are upgradable, providing plenty of expandability for your system. The memory and hard drive are upgradable. Models that are not equipped with a CD-ROM drive or a DVD-ROM drive can be upgraded. The internal modem is not available in all countries.
  • Page 37 To install additional memory, follow these steps: 1. Turn off the computer and disconnect all external devices. 2. Remove the battery pack from the battery bay and the diskette drive or battery pack from the DualBay. 3. Turn the computer bottom side up and remove the three screws as shown.
  • Page 38 6. Remove the existing memory board by pulling the metal spring retention tabs (on each side of the memory board) away from the board to release it. The memory board will pop out. 7. Gently slide out the memory board at a 45 degree angle To protect the connectors on the memory board, remove the board at a 45 degree angle.
  • Page 39 8. Insert the new memory board at a 45 degree angle and gently slide it into place until it is correctly seated. The memory board is keyed (notched) slightly off center to help you position it correctly. 9. Rotate the memory board down until it snaps into place. 10.
  • Page 40 You can easily upgrade your hard drive to a larger capacity. Contact your Compaq authorized service provider for additional information on hard drive upgrades available for your model. Consult the documentation that comes with the hard drive for instructions on installation.
  • Page 41: Chapter 8 Checklist

    Computer Checkup utility. Refer to the “Software” section of the online Quick Reference. To access the online Quick Reference, click Start £ Compaq Information Center £ Compaq Armada Quick Reference. Or click the Armada Quick Reference icon on the desktop.
  • Page 42 Problem Possible Cause Solution Computer won’t turn Battery pack(s) are Connect the computer to on when battery discharged. an external power source pack(s) are inserted and charge the battery and AC power is pack(s). unplugged. Keyboard and You initiated Enter your power-on pointing device are QuickLock.
  • Page 43 Problem Possible Cause Solution Screen is blank and QuickLock and Type your power-on keyboard is locked. QuickBlank were password to unlock the initiated. keyboard and pointing device and return information to the screen. Screen is blank. You may have a Press any key and/or enter screen blanking your password.
  • Page 44: Technical Support

    If you cannot solve a problem using the troubleshooting tips, you may need to call technical support. To contact Compaq Customer Support, see the “Worldwide Telephone Numbers” in Appendix A in this guide. To receive the fastest possible solution when you call, have the...
  • Page 45 When calling to request technical assistance for your computer, please have your computer serial number available. Information and technical assistance are also available from the Compaq Internet site at http://www.compaq.com. Telephone numbers are subject to change without notice. *Indicates domestic numbers not available internationally.
  • Page 46 01-7956-7999 Ordering Software Backup -55-538-43-39 Belgium/Luxembourg Infoline Bel +32 -02/713.13.00 Compaq Care Center* 0900-102.01 (6.05BEF/18s) 089/89.232 (12.5 LF/min) Compaq Care Center Fax Bel +32 02/713.14.44 Lux+352 49.14.40 General Fax 02/725-22-13 02/716-95-92 Ordering Software Backup 02/716-96-78 Ordering Software Backup Fax 02/716-96-79...
  • Page 47 Continued China General Information -10-6831-3399 Technical Support -10-6834-6721 Customer Response Center -10-6834-6738 -10-6834-6709 PaqFax -10-6834-6724 Verification Center -10-6834-6739 Management Service Center -10-6831-3399 ext. 5873 Colombia General Information -1-312-0201 Technical Support -1-523-1800 Czech Republic General Information (02) 22 187 111 Technical Support (02) 22 187 111 Denmark General Information...
  • Page 48 -28681600 Technical Support +852 -90116633 PaqFax +852 -28671648 Hungary General Information -1-457-3650 Technical Support -1-457-3680 Customer Support -1-457-3650 Email Info.hu@compaq.com India General Information -80-559-6023 PaqFax -80-559-8989 -80-559-8900 Israel General Information +972 (03) 6363-444 +972 (03) 639-6601 Technical Support +353 -1-402-6833...
  • Page 49 Continued Italy Presales Information* 167 464911 Technical Support (02) 69633281 (02) 89200222 Order Software Backup 167 859030 (02) 69633282 Japan General Information* 0120-101-589 Technical Support* 0120-101-589 Windows 95 Support* 0120-505-589 Ordering Software Backup* 0120-250-589 FaxStation 81-3-5402-0991 Korea Product Information -2-3470-0700 Technical Support -2-523-3575 080-902-7777...
  • Page 50 Continued Norway General Information -22-07-20-20 Technical Support* -22-07-20-20 Technical Support Fax 22-07-20-21 Peru General Information -1-222-5012 Poland General Information (22)-630-3535 Technical Support (22)-630-3535 Portugal General Information +351 -1-412-8400 Technical Support +351 -1-412-8460 +351 -1-412-0654 Russia General Information 095967-1700 Technical Support 095-967-1700 Singapore General Information...
  • Page 51 Continued Sweden General Information (08)-703-0150 Sales Information and Key Account Support (08)-587 711 40 Technical Support* 0729-36 20 00 (75 SK per call) Technical Support Fax (08) 587-71143 Switzerland InfoLine* 0844 844 111 Hotline (German) 01/838 22 22 Hotline (French) 01/838 22 23 QuickLine (BBS) 01/838 24 21...
  • Page 52 Continued United States Product Information* 1-800-345-1518 Technical Support* 1-800-OKCOMPAQ (1-800-652-6672) PaqFax* 1-800-345-1518, Option 1 Download Facility* (modem access only) 1-281-518-1418 Ordering Software Backup* 1-800-952-7689 Battery Pack Recycling* 1-800-524-9859 Venezuela General Information -2-953-0854 Technical Support -2-953-9705 * Indicates domestic numbers not available internationally.
  • Page 53 Consult the dealer or an experienced radio or television technician for help. The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment.
  • Page 54 Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 55 Use of electronic equipment aboard commercial aircraft is at the discretion of the airline. As an Energy Star Partner, Compaq Computer Corporation has determined that this product meets the Energy Star guidelines for energy efficiency. The Energy Star Computers Program was...
  • Page 56 In North America, dispose of nickel metal hydride or lithium-ion batteries by taking advantage of the Compaq battery recycling program. You will be provided with a postage-paid battery pack mailer preaddressed to a reclamation facility where the metals are recycled. Call the telephone number listed for your location in Appendix A for more information.
  • Page 57 The following Compaq-approved options have been evaluated for use with your computer. These Compaq approved options can be identified by their assigned series numbers that are listed below. To ensure continued reliable and safe operation of your computer, only these options should be used.
  • Page 58 The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. This system is classified as a CLASS 1 LASER PRODUCT.
  • Page 59: Bottom Components

    8-2 beeps when exiting Suspend, 3-4 embedded numeric keypad, 2-8 bottom components, 2-4 energy efficiency measures Compaq battery recycling program, Energy Star Partner, B-4 external monitor, 2-7 cable lock, 2-3 CD-ROM drive upgrading, 7-1, 7-5 charging battery packs, 4-2...
  • Page 60: Keyboard Components

    QuickBlank, QuickLock, 2-7 switching displays, 2-7 online resources locating, 1-6 operating system removing the preinstalled, 1-5 information about the computer restoring preinstalled, 1-5 finding, 1-6 Optical disk drive online, 1-6 adding, 7-5 printed information, 1-5, 1-6 PC Cards keyboard CardBus slots, 6-1 components, 2-5 inserting, 6-2 numeric keypad, 2-8...
  • Page 61 3-4 in low battery, 3-4 initiating, 3-3 results, 3-3 symbols used in guide, ix Windows NT using PC Cards, 6-3 telephone numbers worldwide Compaq support, A-1 touchpad cleaning, 2-9 customizing, 2-9 using, 2-9 troubleshooting battery pack, 8-2 checklist, 8-1...
  • Page 62 Index...

Table of Contents