Troubleshooting - Black & Decker HGS200 Series Use And Care Manual

TROUBLESHOOTING

Problem
The steamer is plugged in
but not heating.
Not enough steam or no
steam is coming out of the
steamer.
Discolored water is coming
through the holes and
staining the fabric.
Steamer is leaking or
spitting.
If additional assistance is needed, please contact our consumer service team at
Possible Cause
There's a power supply issue.
The auto shut-off has
activated.
The steamer is not heated to
full temperature.
There is not enough water in
the water tank.
The water pump hasn't been
primed.
Residue has built up in the
water tank.
Perfumed or scented
additives were used.
Steamer is not hot enough.
Water tank is running low.
1-800-231-9786.
10
Solution
Check that the plug is
properly inserted into the
outlet or try plugging the
steamer into a different outlet.
Press the steam trigger or
press the power button to
activate the steamer.
Always allow steamer to
preheat at least 45 seconds,
or until the power button
light is a steady blue.
Follow the instructions under
the "filling the water tank"
section and fill to Max level
marker.
After preheating, always
prime the water pump by
holding the steam trigger
until steam forms to ensure
enough water is in the boiler.
Empty the water tank after
each use. Only use distilled,
filtered, or purified water.
Regularly clean steamer and
refrain from using perfumed
or scented additives.
Allow the steamer to heat for
about 45 seconds.
Follow the instructions under
the "Filling the Water Tank"
section and fill to Max level
marker.