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TROUBLESHOOTING & WARRANTY
BEFORE YOU CALL FOR SERVICE
IF THE UNIT FAILS TO OPERATE:
A) Check to make sure that the unit is plugged in securely. If it is not, remove the plug
from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be
operating properly, test the outlet with another appliance.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the
W Appliance Co. Customer Satisfaction Center at
844-299-0879 or service@appliance.com.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the unit still does not work
properly, contact W Appliance Co. customer service center or the nearest authorized
service center. Customer must never troubleshoot internal components.
SYMPTOMS
The wine cooler
does not work.
Wine cooler is
not reaching
the desired
temperature
Frost forming in
the wine cooler
POSSIBLE CAUSE
There is a power failure.
A circuit breaker has
activated.
The cooler is placed too
close to a heat source.
No sufficient ventilation.
The door is opened too
frequently or for a long
period of time.
Too much humidity.
The ambient
temperature is too low.
SOLUTIONS
Ensure the cooler is plugged in and
the power socket is turned on.
Reset circuit breaker.
Keep the cooler away from sunshine
or other heat sources.
Place the wine cooler in good
ventilation and keep any items away
from the fans.
Close the door tightly and do not
open the door too frequently or for a
long period of time.
Unplug to defrost, plug again after
the frost thaws.
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