To ensure that your instrument meets factory specifications, we recommend that it be scheduled to be sent
back to our factory Service Center at one-year intervals for recalibration, or as required by other standards or
internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization Number (CSA#). This will ensure
that when your instrument arrives, it will be tracked and processed promptly. Please write the CSA# on the
outside of the shipping container. If the instrument is returned for calibration, we need to know if you want a
standard calibration or a calibration traceable to N.I.S.T. (includes calibration certificate plus recorded
calibration data).
For North / Central / South America, Australia and New Zealand:
Ship To:
Chauvin Arnoux
15 Faraday Drive • Dover, NH 03820 USA
Phone:
Fax:
E-mail:
(Or contact your authorized distributor.)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are available.
NOTE: You must obtain a CSA# before returning any instrument.
TECHNICAL AND SALES ASSISTANCE
If you are experiencing any technical problems, or require any assistance with the proper operation or
application of your instrument, please call, fax, or e-mail our technical support team:
Contact:
Chauvin Arnoux
Phone:
(800) 945-2362 (Ext. 351) • (603) 749-6434 (Ext. 351)
Fax:
(603) 742-2346
E-mail:
techsupport@aemc.com
20
REPAIR AND CALIBRATION
®
, Inc. d.b.a. AEMC
(800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
(603) 742-2346 • (603) 749-6309
repair@aemc.com
®
, Inc. d.b.a. AEMC
®
Instruments
®
Instruments
Thermometer Data Logger Models 1821, 1822, 1823