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10. Troubleshooting
Only authorized personnel are permitted to perform repairs. Do not
attempt to modify, open or repair the device. You may expose yourself
EN
to dangerous electrical components and may cause serious harm to
yourself. It will also void the warranty.
Problem
My device does not
start.
I can't feel the
electrical stimulation
or the EMS level seems
too low.
I can't change the
EMS level.
The indicator lights are
on all the time.
a
If you have problems or queries, please contact Customer Service.
Checks
Make sure that:
y
the treatment unit is charged.
y
you have pressed the control button to turn it on.
y
the operating light is constant green.
Check that:
y
the electrode pad is wet.
y
the treatment unit is in good contact with the
skin and
y
the belt is fixed securely to your body.
Check that the treatment unit is charged.
There is a system error.
22
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