Bugaboo donkey2 Manual page 59

• Incorrect mounting or installation of third-party parts that are incompatible with
the product.
• Inadvertent or unintentional damage, abnormal use or insufficient care.
• Improper storage / product care.
• Damage to push bars or upholstery due to normal daily use of the product.
• Holes or tears in the tires.
• Damage due to improper use or due to failure to follow user guide.
• Damage due to repairs carried out by unauthorized persons or due to improper
disassembly of the product.
• Transport damage (during air transport or other modes of transport): carefully
inspect your product after it was shipped by the airline (or other carrier) and in
case of any damage immediately file a claim with the carrier.
• Customer dissatisfaction with the product in terms of fit, weight, functionality,
colour or design.
IMPORTANT
The manufacturer's warranty period for this product is 24 months from the purchase
date indicated on the sales receipt. Save the sales receipt in a safe place and
make a copy of it. If you submit a claim under this manufacturer's warranty you
must first contact your retailer. If your retailer is unable to repair the defect or if you
have purchased the product directly from Bugaboo, you can contact Bugaboo
by sending an e-mail to
mail to Bugaboo Australia Pty Limited, Service Department Suite 2, Level 2 156
Edgecliff Road Woollahra NSW 2025 Australia. For complaints that arise outside
the manufacturer's warranty period you must also contact your retailer or you can
contact one of our service centers. You can find an up-to-date list of service centers
at www.bugaboo.com/store-locator
Bugaboo reserves the right to amend these manufacturer's warranty provisions. You
can find the most up-to-date manufacturer's warranty provisions on our website:
www.bugaboo.com/warranty.
REPLACEABLE PARTS
We pride ourselves on creating products based on high quality and standards.
That's why only genuine Bugaboo parts or parts which have been approved by
Bugaboo should ever be used in conjunction with the Bugaboo stroller. If you
need to replace a part of your Bugaboo stroller, you can contact your retailer. Visit
www.bugaboo.com/store-locator
purchase available parts directly via www.bugaboo.com/strollers/parts.
FOR AUSTRALIA ONLY
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure. You should
ask the retailer about these.
6
service.au@bugaboo.com
(select 'service center' in the selection menu).
for an extensive list of retailers near you. Or
or dial 02 9091 0322 or by
INSTRUCTIONS