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13.2 Power up troubleshooting
Product does not turn on or keeps turning off
Possible causes
Blown fuse / tripped breaker
Poor / damaged / insecure power supply
cable / connections
Incorrect power connection
Power source insufficient
Product will not boot up (re-boot loop)
Possible causes
Power supply and connection
Software corruption
Performing a Power on Reset
Performing a Power on Reset will delete all
settings/presets and user data (such as waypoints
and tracks) and revert the unit back to factory
defaults.
1. Power the unit off.
2. Power the unit back on.
3. When the Dragonfly logo appears Press and
hold the Power button.
The Raymarine Initialization screen is displayed.
4. Press the Power button again to select '1 – Reset
to factory defaults'.
A 7 second countdown will begin. When the
countdown reaches zero the unit will be reset to
factory default settings.
Troubleshooting
Possible solutions
1.
Check condition of relevant fuses and breakers and connections, replace if
necessary (Refer to
Chapter 15 Technical specification
2.
If fuse keeps blowing check for cable damage, broken connector pins or
incorrect wiring.
1.
Check the unit's connector for broken or bent pins.
2.
Check that the cable connector is fully inserted into the unit and that the locking
collar is in the locked position.
3.
Check the power supply cable and connectors for signs of damage or corrosion,
replace if necessary.
4.
With the unit turned on, try flexing the power cable near to the display connector
to see if this causes the unit to re-boot/loose power, replace if necessary.
5.
Check the vessel's battery voltage, the condition of the battery terminals and
power supply cables, ensuring connections are secure, clean and free from
corrosion, replace if necessary.
6.
With the product under load, using a multi-meter, check for high voltage drop
across all connectors/fuses etc (this can cause the Fishfinder applications to
stop scrolling or the unit to reset/turn off), replace if necessary.
The power supply may be wired incorrectly, ensure the installation instructions have
been followed. (Refer to
Chapter 5 Cables and connections
requirements.)
With the product under load, using a multi-meter, check the power supply voltage as
close to the unit as possible to establish actual voltage when the current is flowing.
(Refer to
Chapter 15 Technical specification
Possible solutions
See possible solutions from 'Products does not turn on or keeps turning off' above.
1.
In the unlikely event that the products software has become corrupted please
try re-flashing the latest software from the Raymarine website.
2.
On display products, as a last resort, you can try to perform a 'Power on Reset',
however this will delete all settings/presets and user data (such as waypoints
and tracks) and revert the unit back to factory defaults.
5. You can stop the reset process by pressing the
Power button again before the countdown timer
reaches zero.
This will select the second option: '2– Exit and
start the application' and begin a new countdown
timer.
for fuse ratings.)
for cable and connection
for power supply requirements.)
115
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Table of Contents
Troubleshooting
