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Troubleshooting
The washer door will not open
• Check that the main power switch is on.
• Has the power supply been cut off? Check
the house fuses (circuit breakers).
Opening the door in an emergency
WARNING!
The door may only be opened manually
if the electric power is cut and the
machine has been drained of water.
A Run the Drain program to empty the water
from the machine. If this does not work the
machine must be drained manually. See
"Cleaning the trap and the drainage pump" in
the "Care and cleaning" chapter.
B Ensure that the main power switch is turned
off and that the plug has been removed from
the wall socket.
C Take the emergency door opening key (C)
(see figure in the section Dispenser) and
insert it into the slot on the right-hand side
of the washing machine door latch. The key
is attached on the back wall of the detergent
dispenser. Remove the detergent dispenser
from the washing machine and take the door
opening key.
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D Push the tool downwards to open the
washing machine door.
After use, store the emergency door opening
key (C) in the dedicated compartment (B) (see
image in the section Dispenser).
If in the future the washer door does not open
when the wash programme has finished, call
the service division.
The machine will not start
1. Is the washing machine door properly
closed? Push it firmly. Then press the Start
button.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
3. Check that you have not selected Delayed
start. To cancel Delayed start, press the Stop
button for three seconds.
After power failure
Press the main power switch to resume the
current program.
Wet washing still in the machine
A small load can occasionally cause an
imbalance Unbalance (see "Unbalance").
Rearrange the load and start the spin
programme, or load more washing and restart
the washing programme.
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