TKH trafficptz ultimo User Manual

Full hd ptz ip camera firmware version 2.1

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TrafficPTZ Ultimo
Firmware version 2.1
Full HD PTZ IP camera

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Summary of Contents for TKH trafficptz ultimo

  • Page 1 TrafficPTZ Ultimo Firmware version 2.1 Full HD PTZ IP camera...
  • Page 2 Note: To ensure proper operation, please read this manual thoroughly before using the product and retain the information for future reference. Copyright © 2017 Siqura B.V. All rights reserved. TrafficPTZ Ultimo 2.1 User Manual v4 (162504-4) AIT55 Nothing from this publication may be copied, translated, reproduced, and/or published by means of printing, photocopying, or by any other means without the prior written permission of Siqura.
  • Page 3 Contents About this manual ..................Overview ....................Features ..................... Description ..................Get access to the unit ................Get access via web browser ..............Get access via Device Manager .............. Get access via UPnP ................Log on to the unit ................Use the web interface ................
  • Page 4 Contents Diagnostics ....................10.1 Logging ....................Analytics ....................11.1 Tampering ..................11.2 Quality Monitor ..................Advanced ....................12.1 Direct Streaming ................. Troubleshooting ..................13.1 Date & Time issues ................13.2 FTP issues ..................13.3 Logon issues ..................13.4 Network issues ..................13.5 Upgrade issues ..................
  • Page 5: About This Manual

    About this manual What's in this manual This is version 4 of the user assistance for the TrafficPTZ Ultimo. It is made up of the Help topics that you can open from the web interface of the unit. The topics describe: ●...
  • Page 6: Overview

    Overview In This Chapter 2.1 Features........................ 6 2.2 Description......................7 Features TrafficPTZ Ultimo ● 1/2.8’’ Exmor CMOS sensor ● Full HD (2.38 MP) resolution ● H.264/MJPEG compression ● 30x Optical zoom ● Temperature-hardened ● Day/Night with IR-cut filter ● Variable speeds 0.02-100°/s pan, 0.02-40°/s tilt ●...
  • Page 7: Description

    Open standards The careful assembly and compliance to open standards of the TrafficPTZ Ultimo ensure that the camera integrates with the most common VMSes out of the box. Being ONVIF Profile S compliant, the camera is supported even if your software does not have a dedicated driver. If you wish to incorporate the camera’s special features in your dedicated client software, TKH...
  • Page 8: Get Access To The Unit

    Get access to the unit From a standard browser on your PC, you can connect to the web interface of the unit. Use the webpages to view live video over the network, remotely operate the PTZ functions, and configure the settings of the unit. This chapter explains how to open the web interface in your browser.
  • Page 9: Get Access Via Upnp

    Get access to the unit To perform a manual search, click the Rescan button. Use the tabs in the Tree View pane to define the scope of your search. Click the column headings in the List View pane to sort devices by type, IP address, or name.
  • Page 10: Use The Web Interface

    Use the web interface The built-in web interface makes it easy to operate and configure the unit over the network. Home page The Live Stream page is the home page of the unit. It is displayed when the web interface is opened.
  • Page 11: Live Stream

    Live Stream The Live Stream page is the home page of the camera. This is where you can: ● View and record live video ● Take snapshots ● Turn on the washer and wiper ● Pan and tilt the camera ●...
  • Page 12 Live Stream Use the washer Clicking Wash starts a washer sequence. The camera temporarily moves to the position required for the washer function and then returns to its previous position. Take a snapshot It is possible to take a snapshot of the video in the camera preview. ●...
  • Page 13 Live Stream Recall a PTZ preset Camera positions stored as PTZ preset can be recalled. ● In the PTZ preset list, click the required preset. The camera adopts the recorded position. Delete a PTZ preset Camera positions stored as PTZ preset can be deleted when no longer needed. In the PTZ preset list, click the preset you want to delete.
  • Page 14: Camera

    Aspect ratio This setting lets you adjust the proportional relationship between the width and the height of the preview images shown on the TrafficPTZ Ultimo webpages. Output mode The camera can stream high-definition video (1080p) at 25 or 30 frames per second (fps).
  • Page 15: Image Settings

    Camera Stabilizer The camera system can provide image stabilisation to compensate for small amounts of camera shake. Available options: Off, On, and Hold. Select Hold if you want to keep the current image steady. Image Settings Page layout The Image Settings page is made up of the camera view and a semi-transparent settings pane which partly covers the camera view.
  • Page 16: Exposure

    Camera Unlike profiles created by the user, factory profiles cannot be deleted. Click Delete profile. 6.2.1 Exposure Exposure is the amount of light received by the image sensor and is determined by how wide you open the lens diaphragm (iris adjustment), by how long you keep the sensor exposed (shutter speed), and by other exposure parameters.
  • Page 17: Wide Dynamic Range

    Camera EV compensation Use this function to compensate the exposure value (EV). ● Selecting a positive value produces a brighter picture but it may cause overexposure. You can also consider using the Highlight correction function to get more brightness. ● Selecting a selecting a negative value produces a darker picture but it may cause underexposure.
  • Page 18: Focus

    Camera 6.2.2 Focus Auto focus mode The Auto focus (AF) function provides two modes to automatically adjust the focus position. ● Normal This is the normal mode for AF operations. ● Interval Use Auto focus interval mode to set the interval between AF movements. If there are frequent changes in the camera scene you may want to set a longer interval to prevent frequent AF movements.
  • Page 19: Day/Night

    Camera ● Auto tracing The camera continuously adjusts the colour balance to changes in the colour temperature which may occur. Auto tracing is suitable for environments with light sources ranging from 2000 K to 10000 K. ● Auto outdoor This is an auto white balance mode specifically for outdoor environments. It allows you to capture images with a natural white balance in the morning and evening.
  • Page 20: Appearance

    Camera The IR cut filter is enabled. Use this mode when there is sufficient light (day mode). ● The IR cut filter is disabled. The camera is more sensitive, especially to infrared light. The image becomes black and white. IR cut filter threshold In dark conditions (night time, iris extremely closed or extremely short shutter times), the gain of the camera will increase.
  • Page 21: Overlays

    Camera Defog Enhances low-contrast images - in foggy weather conditions, for example - to make them stand out more clearly. Available levels: Off, Low, Medium, and High. Highlight mask level Use this function to mask extremely bright parts of the image with a grey colour. Picture effect Includes the following modes.
  • Page 22 Camera Button Name Functionality Text Insert text and set the render mode Position Place the text overlay over the video image Colour Set font colour, border colour, and transparency Font Select font and set font size Delete Delete the overlay overlay Edit a text overlay You can create two types of overlay: predefined or custom.
  • Page 23: Font Management

    Camera Button Name Actions Image Select a picture for the overlay Position Place the overlay picture over the video image Advanced Set transparency, scaling, and animation speed Delete Delete the overlay overlay Edit an image overlay Click the Image list. Select the image for the overlay.
  • Page 24: Image Management

    Camera 6.3.3 Image management Images that you want to use for graphical overlays can be uploaded to the unit. This is done on the Image management tab where you can also delete images which are no longer needed. Upload an image Click Upload image.
  • Page 25 Camera Adapt the profile settings to your requirements. The custom profile is added to the Profile list (User section) as: Factory profile-Copy- yymmdd. To rename the profile, type a descriptive name into the Name box. Delete a custom profile Custom streaming profiles can be deleted (unlike factory-set profiles). In the Profile list, select the profile to be deleted.
  • Page 26 Camera Traffic shaping Traffic shaping sets the maximum network bit rate per encoder. Traffic shaping spreads network traffic bursts which helps the network infrastructure handle the traffic. In its turn, however, traffic shaping increases the latency. ● With traffic shaping set to Off, the stream is transmitted with minimum latency but with bursty network traffic.
  • Page 27: Event

    Event On the Event pages, you can define how the unit is to handle incoming events. In This Chapter 7.1 Management......................27 7.2 Connection Monitor....................27 7.3 Digital I/O......................28 7.4 FTP Push......................29 Management On the Event Management page, you can link actions to specific events. Once the event occurs, it triggers the selected action automatically.
  • Page 28: Digital I/O

    Event Steps Setting up the unit to record video to the SD card when a ping request times out without a response involves the following steps: ● On the Recording page, check the SD card status. ● On the Event Management page, add a "Connection # lost" trigger and link a "Start recording of Camera #"...
  • Page 29: Ftp Push

    Event Link an action to a digital I/O event On the Event Management page (see "Event" on page 27), you can add events triggered by "I/O # closed" and define actions to be taken when such events occur. FTP Push On the Event Management page (see "Event"...
  • Page 30: Recording

    Recording TKH Security edge devices, such as the TrafficPTZ Ultimo, provide edge recording. This function makes it possible to record and store video locally - that is, at the edge device. Recorded video clips are stored on the microSD card inside the unit. From the Edge Recording page, the clips can be downloaded for further processing.
  • Page 31 The existing data on the SD card is erased. The unit reboots. TKH Security advises to use high-grade, highly-durable microSD cards. Note that microSD cards are limited to the number of write cycles ranging from 1000 (off-the-shelf high-grade card MLC or TLC NAND) to 100.000 (4 GB industrial SLC NAND). Intensive usage will eventually wear out the card.
  • Page 32: Device

    Name Type a descriptive name in the Name box. This makes identification of the unit easier when you scan the network in TKH Security's Device Manager. The unit must be restarted for the change to take effect. Description Defines the device type.
  • Page 33: Network

    Device Important: It is essential that the upgrade image is compatible with the unit. To open the upgrade section, click Firmware upgrade. Click Click to select file. Browse to the folder which holds the upgrade file. Select the upgrade file (.sqrfw extension), and then drag it onto the dashed rectangle. Click Upgrade.
  • Page 34: Network

    A DHCP server is found and an IP address is assigned from its pool of addresses. The unit can then be found with TKH Security's Device Manager - a software tool available for download at www.tkhsecurity.com/support-files. You can use this tool to connect to the web interface of the unit.
  • Page 35: Services

    In that case, the unit can still be controlled from ONVIF clients that "know" of its existence. Select this check box if you need to establish MX connections. MX/IP is a proprietary UDP protocol used to communicate with TKH Security equipment over a network connection.
  • Page 36: Date & Time

    Make your adjustments in the Date and Time boxes. Nice to know If the TrafficPTZ Ultimo is kept in storage for a a longer period, it will lose its time settings. The unit is equipped with a supercapacitor which can deliver charge for up to 10 days and will take 20 hours to recharge.
  • Page 37: Security

    ● The time server IP address can be set manually. This can be the address of an NTP server or that of a Video Management System (VMS) with time server functionality, such as TKH Security Sense Obtain time server address via DHCP It is possible to have the IP address of a time server included in the settings received through DHCP.
  • Page 38: Certificate Information

    Device Secure connections With HTTPS implemented and activated, a safe exchange of data between the unit and a web browser is ensured. Information transported over the network - for example, device settings and user credentials - is encrypted to protect it against intrusions and infections that can compromise the security and privacy of the information.
  • Page 39: User Management

    Out of the box, the unit is freely accessible - that is, when you connect to the web server you are not prompted to log on. To prevent unauthorised access, TKH Security recommends that you implement user authentication. This is done by creating user accounts and activating user login.
  • Page 40: Snmp

    The SNMP Agent is MIB-2 compliant and supports versions 1 and 2c of the SNMP protocol. Note: The TrafficPTZ Ultimo includes SNMP support for its Image Quality monitor and Tamper Detect functions. A trap is sent when bad image quality or camera tampering is detected and another one when the situation returns to normal.
  • Page 41 Device Traps A TrafficPTZ Ultimo alarm status change generates a trap which can be caught by any SNMP manager. The unit can, for example, send traps on the occurrence of Image Quality and Camera Tampering events. Variables, which can be read from the unit's MIB through an SNMP manager, indicate why the alarm occurred.
  • Page 42: Diagnostics

    Diagnostics The Logging page can assist you when you need to troubleshoot encountered issues. In This Chapter 10.1 Logging......................42 10.1 Logging The unit includes logging functionality which can be used for diagnostic purposes. Download a log file To view the logfile of the unit, you need to download it to your computer. Click Download log file.
  • Page 43: Analytics

    Analytics Video analytics can monitor the video images and raise alerts triggered by tampering or image quality issues. In This Chapter 11.1 Tampering......................43 11.2 Quality Monitor....................44 11.1 Tampering As a result of tampering, or more accidentally, after cleaning, a camera may no longer cover the area designated for monitoring.
  • Page 44: Quality Monitor

    Analytics Link an action to a tampering event On the Event Management page (see "Event" on page 27), you can link actions to tampering events. Delete a reference image In the upper-right corner, click Show reference image. Point to the image to be deleted. Click the Recycle button.
  • Page 45: Advanced

    Advanced Under the Advanced menu, you find the Direct Streaming page. Important: We recommend that you have in-depth understanding of the Advanced settings and their values before you make any changes. If in doubt, do not change the default values. In This Chapter 12.1 Direct Streaming....................45 12.1...
  • Page 46 Advanced Direct Streaming The unit supports direct media streaming to a multicast or unicast IP address (a decoder or viewing application, for example). In IP address, type the destination IP address. In Port, type the destination port number. Default: 50010. Use even numbers only. Select Enable.
  • Page 47: Troubleshooting

    Troubleshooting If you experience problems with your unit the following sections may help you to identify and resolve underlying causes. In This Chapter 13.1 Date & Time issues....................47 13.2 FTP issues......................47 13.3 Logon issues.......................47 13.4 Network issues....................48 13.5 Upgrade issues....................48 13.6 Video issues.......................
  • Page 48: Network Issues

    Troubleshooting Solution: Request Administrator to create a user account. 13.4 Network issues No network connection between the unit and the browsing PC Cause: Physical network issue(s). Solution: Verify that all network devices are properly connected and powered up. Follow the cables, make sure they are plugged into the correct connectors, and check every connector thoroughly.
  • Page 49: Video Issues

    Troubleshooting Cause: The firmware file contains a CRC error. When this error occurs, the unit reboots automatically and restarts with the fixed image. Solution: Download and install usable firmware. Rule validation failed Cause: The firmware file is not suitable for this particular device. Solution: Upgrade with firmware intended for this unit.
  • Page 50: Acknowledgements

    Acknowledgements TKH Security units use the following Open Source Components / Libraries: Component/Library ● Linux Kernel 2.6 - licensed under the GNU https://www.kernel.org/ General Public License (GPL), version 2 ● alsa-lib - licensed under the GNU Lesser Public https://www.kernel.org/ License (LGPL), version 2.1 ●...
  • Page 51: Index

    Index Logon issues.......... 47 About this manual........5 Acknowledgements......... 50 Management.......... 32 Advanced..........45 Management.......... 27 Analytics..........43 Management.......... 14 Appearance........... 20 Network..........33 Camera..........14 Network..........34 Camera-#..........29 Network issues........48 Connection Monitor......... 27 Overlay management......21 Date & Time...........36 Overlays..........21 Date &...
  • Page 52 Index Webpage issues........49 White Balance........18...

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