ATEN CS1922M User Manual

ATEN CS1922M User Manual

2/4-port usb 3.0, 4k displayport mst kvmp switch
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CS1922M / CS1924M
2/4-Port USB 3.0
4K DisplayPort MST KVMP™ Switch
User Manual
www.aten.com

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Summary of Contents for ATEN CS1922M

  • Page 1 CS1922M / CS1924M 2/4-Port USB 3.0 4K DisplayPort MST KVMP™ Switch User Manual www.aten.com...
  • Page 2 CS1922M / CS1924M User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 CS1922M / CS1924M User Manual RoHS This product is RoHS compliant.
  • Page 4: User Information

    CS1922M / CS1924M User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Customer Support For contact information, see Technical Support, page 41. User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.
  • Page 5: Package Contents

    Note: 1. The high quality DisplayPort cables included in this package (or cable of equal standards) are required to achieve 4K video resolutions. 2. Features may have been added to the CS1922M / CS1924M since this manual was printed. Please visit our website to download the most up-to-date version of the manual.
  • Page 6 CS1922M Front View ........
  • Page 7 CS1922M / CS1924M User Manual 4. Hotkey Operation Cycling Through the Ports ........21 Going Directly to a Port .
  • Page 8: About This Manual

    CS1922M / CS1924M User Manual About this Manual This user manual is provided to help you get the most from your CS1922M / CS1924M unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 9: Product Information

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International...
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  • Page 11 As a KVM switch with built-in MST hub, the CS1922M / CS1924M allows users to access two or four DisplayPort computers from a single USB keyboard, USB mouse and DisplayPort or HDMI monitor console.
  • Page 12: Features

    Supports HD audio through DisplayPort** Full bass response for high-quality 2.1 channel surround sound systems Power On Detection – if a computer is powered off the CS1922M / CS1924M automatically switches to the next powered-on computer Built-in Multi-Stream Transport (MST) hub – allows multiple monitors...
  • Page 13 Chapter 1. Introduction 3. The PC source must be DisplayPort 1.2 compliant. A DisplayPort v1.1a display can be the last display in a DisplayPort v1.2 daisy chain. 4. DisplayPort Dual-Mode (DP++) does not require an active adapter for most single display setups. Active DisplayPort adapters are recommended if you are unsure of the video source's DP++ compatibility.
  • Page 14: Requirements

    To guarantee video quality we recommend using only ATEN DisplayPort KVM cables which are certified by the VESA Compliance Program. Two (CS1922M) or four (CS1924M) cables are provided with this package. Note: 1. The video quality displayed is affected by the quality and length of the cables you use.
  • Page 15: Operating Systems

    Chapter 1. Introduction Operating Systems Version Windows 2K / XP / 2003 / 2008 / Vista (x64 / x86) / 7 / 10 and higher Linux RedHat 9.0, Fedora and higher, RHEL AS 4, RHEL 5 SuSE 10 / 11.1 and higher; OpenSUSE 10.2; SLES 10 SP1 Debian 3.1 / 4.0 Ubuntu...
  • Page 16: Components

    CS1922M / CS1924M User Manual Components CS1922M Front View CS1924M Front View...
  • Page 17 Chapter 1. Introduction Component Description Port Selection For manual port selection (see Manual Switching, page 13): Pushbuttons Press a port selection pushbutton for longer than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port. Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port.
  • Page 18: Cs1922M Rear View

    CS1922M / CS1924M User Manual CS1922M Rear View CS1924M Rear View Component Description Console Ports The cables from your DisplayPort monitor, HDMI monitor, USB keyboard, USB mouse, speakers, microphone, and USB peripherals* plug in here. In addition, there is an RJ-11 port for serial control. Each connector is marked with an appropriate icon to indicate its use.
  • Page 19: Cable Connections

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 39. Please review it before proceeding. 2. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 20 Jack and then plug the other end into an AC power source. 10. Power on the computers. Note: 1. By default, the CS1922M / CS1924M switches to the first computer that is powered on. 2. We recommend that the total video cable length from the PC to the console monitor cannot exceed 3 meters.
  • Page 21: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram HDMI DisplayPort Audio, DisplayPort, USB 3.0 Cables USB 3.0 DisplayPort Audio...
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  • Page 23: Port Selection

    Mouse – by double-clicking the scroll wheel; Hotkey – by entering key combinations on the keyboard; and RS-232 – by entering serial commands (visit the CS1924M / CS1922M page on the ATEN website to download the RS-232 commands user manual).
  • Page 24: Hotkey Switching

    Each KVM port section on the switch is assigned a port number (1 or 2 for the CS1922M) or (1 to 4 for the CS1924M). The port numbers are marked (CPU 1, CPU 2, CPU 3, etc.) on the rear panel of the switch (see page 8 for details).
  • Page 25: Alternative Manual Port Selection Settings

    Chapter 3. Basic Operation Alternative Manual Port Selection Settings When Hotkey Setting Mode has been activated (page 30), pressing [S] will invoke the alternative front panel pushbutton manual port selection functions, as explained below: Press a port selection pushbutton once to bring the KVM, audio and USB focus to the computer attached to its corresponding port.
  • Page 26: Display Modes

    CS1922M / CS1924M User Manual Display Modes Display Modes allow you to use one or multiple monitors to view video content in various ways. This section explains how to setup Single Stream Transport (SST) and Multi-Stream Transport (MST) display modes. By default, MST mode is enabled.
  • Page 27: Splitter Mode

    Note: In Splitter mode, the optimum resolution for each output is 4K DCI @ 60 Hz. If you connect an external MST hub to the CS1922M / CS1924M's DisplayPort port, the video resolution for the two monitors depends on the...
  • Page 28: Multi-Stream Transport (Mst)

    CS1922M / CS1924M User Manual Multi-Stream Transport (MST) A MST hub is built into the CS1922M / CS1924M. The MST hub allows you to combine multiple monitors into one large display – utilizing both the HDMI and DisplayPort connections, as shown below: Note: The optimum resolution for two monitors in MST mode is 4K @ 30 Hz.
  • Page 29: Maximum Resolution / Monitors

    Chapter 3. Basic Operation Maximum Resolution / Monitors Maximum Number of Monitors Display Resolution with Standard 60 Frames Based on DisplayPort 1.2 per Second Refresh Rate Bandwidth 1680 x 1050 (WSXGA) 1920 x 1080 (1080p), or 1920 x 1200 2560 x 1600 (WQXGA) 3840 x 2160 (4K UHD), or 4096 x 2160 (4K DCI)
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  • Page 31: Cycling Through The Ports

    [Enter] that currently has the KVM focus to the next port on the installation (CS1922M: 1 to 2; 2 to 1) (CS1924M: 1 to 2; 2 to 3; 3 to 4; 4 to 1). Note: the KVM, USB hub, and audio focus all go to this port even if they were on different ports to begin with.
  • Page 32: Going Directly To A Port

    CS1922M / CS1924M User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] Brings the KVM, USB, and audio focus to the computer [n] [Enter] attached to the port corresponding to the specified Port Note that the KVM, USB, and audio focus all go to this port even if they were on different ports to begin with.
  • Page 33: Auto Scanning

    Lock] [A] [n] [Enter] Note: The n stands for the number of seconds that the CS1922M / CS1924M should dwell on a port before moving on to the next. Replace the n with a number between 1 and 99 when entering this hotkey combination.
  • Page 34: Hotkey Setting Mode

    CS1922M / CS1924M User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your switch’s configuration. All operations begin with invoking Hotkey Setting Mode (HSM). After invoking HSM, use the hotkeys listed on the pages that follow to configure the switch.
  • Page 35: Alternate Hsm Invocation Keys

    Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1.
  • Page 36: Keyboard Operating Platform

    CS1922M / CS1924M User Manual Keyboard Operating Platform The switches’ default port configuration is for a PC-compatible keyboard operating platform. If your console uses a PC-compatible keyboard and you have a Mac attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC-compatible keyboard emulates the Mac keyboard.
  • Page 37: Keyboard Language

    Chapter 4. Hotkey Operation Keyboard Language To change the keyboard language, do the following: 1. Invoke HSM (see page 24). 2. Press [F6] [nn] [Enter]. Note: nn is a two-digit number that represents the keyboard language code (US English: 33; French: 08; Japanese: 15; German: 09). Port Switching Keys To disable the Port Switching Keys ([Scroll Lock] [Scroll Lock] / [Ctrl] [Ctrl]), do the...
  • Page 38: Alternative Manual Port Selection

    CS1922M / CS1924M User Manual Alternative Manual Port Selection To toggle between the default and the alternative front panel pushbutton manual port selection settings, do the following: 1. Invoke HSM (see page 24). 2. Press [S]. This procedure is a toggle. Repeat to revert to the original setting. See Alternative Manual Port Selection Settings, page 15, for more information.
  • Page 39: Keyboard Emulation

    To enable monitor re-detection, do the following: 1. Invoke HSM (see page 24 2. Press [Q] [n] [Enter]. n is a one-digit number that represents the port number: n=1-2 (CS1922M); or n=1-4 (CS1924M). This procedure is a toggle. Repeat to revert to the original setting.
  • Page 40: Hsm Summary Table

    CS1922M / CS1924M User Manual HSM Summary Table After invoking HSM (see page 24), key in one of the following keys to perform the corresponding function: Function Toggles the beeper On and Off. Enable/Disable the Power on Detection feature. Enable/Disable Multi-Stream Transport (MST) mode.
  • Page 41: Mac Keyboard

    Chapter 5 Keyboard Emulation Mac Keyboard PC-compatible (101/104 key) keyboards can emulate the functions of a Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen]...
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  • Page 43: The Firmware Upgrade Utility

    1. From a computer that is not part of your KVM installation, go to our Support & Downloads site and choose the model name that relates to your device (CS1922M / CS1924M) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
  • Page 44 Port 1. 5. Press and hold the Port 1 selection pushbutton. While you are holding the button, connect the power adapter to the CS1922M / CS1924M to enter Firmware Upgrade Mode. The front panel LEDs flash together to indicate...
  • Page 45: Starting The Upgrade

    6. The Firmware Upgrade Utility Starting the Upgrade 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or using a command line to enter the full path. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 46 CS1922M / CS1924M User Manual 4. As you select a device in the list, its description appears in the Device Description panel.After you have made your device selection(s), click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files.
  • Page 47: Upgrade Successful

    After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After a successful completion, the CS1922M / CS1924M exits Firmware Upgrade Mode, and resets itself. Upgrade Failed...
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  • Page 49: Safety Instructions

    Appendix Safety Instructions Read all of these instructions. Save them for future reference. This device is for indoor use only. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 50 CS1922M / CS1924M User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 51: Technical Support

    International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support or to contact an ATEN regional office: http://www.aten.com/global/en/contact-us/office-locations/ When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.
  • Page 52: Specifications

    CS1922M / CS1924M User Manual Specifications Function CS1922M CS1924M Connections Computer Console Port Selection Pushbuttons, Hotkey, Mouse*, RS-232 Commands Connectors Console Keyboard 1 x USB Type A Ports Video 1 x DisplayPort 1 x HDMI Mouse 1 x USB Type A Speakers 1 x 3.5 mm Mini Stereo Jack (Green;...
  • Page 53 Appendix Function CS1922M CS1924M Physical Housing Metal Properties Weight 0.73 kg 0.92 kg Dimensions (L x W x H) 21.00 x 8.80 x 5.55 cm 27.00 x 8.80 x 5.55 cm * Port switching only works with 3-key USB mouse wheel in emulation mode.
  • Page 54: Troubleshooting

    CS1922M / CS1924M User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
  • Page 55: Hotkey Default Settings

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
  • Page 56 All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959...

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