ATEN CS1942DP User Manual

ATEN CS1942DP User Manual

2/4-port usb 3.0 4k displayport dual display kvmptm switch
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Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
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Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
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Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mouse Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hotkey Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . . . . 19
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CS1942DP / CS1944DP User Manual
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Summary of Contents for ATEN CS1942DP

  • Page 1: Table Of Contents

    CS1942DP / CS1944DP User Manual EMC Information ii SJ/T 11364-2006 iii User Information iv Online Registration ........iv Customer Support .
  • Page 2 CS1942DP / CS1944DP User Manual Port Switching..........21 Cycling Through the Ports.
  • Page 3 CS1942DP / CS1944DP 2/4-Port USB 3.0 4K DisplayPort Dual Display KVMP Switch User Manual www.aten.com...
  • Page 4: Emc Information

    CS1942DP / CS1944DP User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5: Sj/T 11364-2006

    CS1942DP / CS1944DP User Manual SJ/T 11364-2006 The following contains information that relates to China.
  • Page 6: User Information

    CS1942DP / CS1944DP User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Customer Support For contact information, see Technical Support, page 41. User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.
  • Page 7: Package Contents

    Note: * 4K video resolution needs the high quality DisplayPort Cable. ** Features may have been added to the CS1942DP / CS1944DP since this manual was printed. Please visit our website to download the most up-to-date version of the manual.
  • Page 8: Contents

    CS1942DP / CS1944DP User Manual Contents 1. Introduction Overview........... 1 Features .
  • Page 9 CS1942DP / CS1944DP User Manual Mouse Emulation Control ........28 Mouse Port Switching .
  • Page 10: About This Manual

    CS1942DP / CS1944DP User Manual About this Manual This User Manual is provided to help you get the most from your CS1942DP / CS1944DP unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 11: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International...
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  • Page 13: Introduction

    CS1942DP / CS1944DP will automatically switch ports to the next powered- on computer. With a built-in USB 3.1 Gen 1 hub, the CS1942DP / CS1944DP provides SuperSpeed 5 Gbps transfer rates to all connected USB peripherals. The unit’s independent (asynchronous) switching feature, allows the KVM focus to be on one computer while the USB peripheral focus is on another computer.
  • Page 14: Features

    Supports HD audio through DisplayPort channel Full bass response for high-quality 2.1 channel surround sound systems Power On Detection – if a computer is powered off, the CS1942DP / CS1944DP automatically switches to the next powered-on computer Multi-Stream Transport (MST) permits usage of multiple monitors...
  • Page 15 Chapter 1. Introduction Note: 1. Mouse port switching is only supported under mouse emulation mode with a USB 3-button mouse wheel. 2. Slide the DCC switch to the s position to allow the KVM switch to receive RS-232 commands via an RJ-45-to-DB9 cable. Please refer to the CS1942DP_CS1944DP RS-232 Commands document.
  • Page 16: Requirements

    To guarantee video quality, we recommend using only ATEN DisplayPort KVM cables which are certified by the VESA Compliance Program. Four (CS1942DP) or eight (CS1944DP) cables are provided with this package. Note: 1. The quality of the display is affected by the quality of the cables.
  • Page 17: Operating Systems

    Chapter 1. Introduction Operating Systems Version Windows 2000 / XP / Vista / 7 / 8 / 8.1 / 10 and higher Linux RedHat 6.0 and higher SuSE 8.2 and higher Mandriva 9.0 and higher (Mandrake) Novell Netware 5.0 and higher OS 9 and higher 6.2 and higher...
  • Page 18: Components

    CS1942DP / CS1944DP User Manual Components CS1942DP Front View CS1944DP Front View Component Description LED Status Panel This panel contains LED icons that light to indicate mode and port status. The Mode and Port Selection Pushbuttons have three corresponding LED icons that light to indicate status – KVM, Audio, and USB.
  • Page 19 Chapter 1. Introduction Component Description Console Audio Ports Your console speakers and microphone plug in here. USB 3.1 Gen 1 Hub USB peripherals (printers, scanners, drives etc.) plug into this port. This USB 3.1 Gen 1 port features 5 Gbps data transfer rates for compatible USB peripherals.
  • Page 20: Cs1942Dp Rear View

    CS1942DP / CS1944DP User Manual CS1942DP Rear View CS1944DP Rear View Component Description DCC Port This RJ-45 port is used to connect two units together when setting up DCC mode for a quad-display mode. (Daisy Chain See Quad-Display (DCC Mode), page 14 for Control) instructions.
  • Page 21 Quad-Display DCC mode. See Quad-Display (DCC Mode), page 14 for instructions. Slide the DCC switch to the s position to allow the KVM switch to receive RS-232 commands via an RJ-45-to-DB9 cable. Please refer to the CS1942DP/ CS1944DP RS-232 Commands document.
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  • Page 23: Hardware Setup

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 39. Please review it before proceeding. 2. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 24 6.5 meters. 3. Choosing high quality cables helps to ensure that 4K UHD (3840x2160 @ 60 Hz) or 4K DCI (4096x2160 @ 60 Hz) resolutions can be reached. 4. We suggest that the CS1942DP / CS1944DP should be kept powered on.
  • Page 25: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram CS1944DP (Front) CS1944DP (Rear) DisplayPort Cable...
  • Page 26: Quad-Display (Dcc Mode)

    Quad-Display (DCC Mode) To expand your installation to a Quad-Display display, you can use DCC Mode to connect two CS1942DP / CS1944DP units together, and use four displays in unison. To set up DCC mode, power off all devices, refer to the installation diagram on...
  • Page 27: Quad-Display Installation

    Chapter 2. Hardware Setup Quad-Display Installation Host Client...
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  • Page 29: Basic Operation

    Chapter 3 Basic Operation Manual Switching There are three convenient methods to switch between the computers: Manual – by pressing the port selection pushbuttons on the front panel, Mouse – by clicking the scroll wheel of the mouse, and Hotkey – by entering combinations on the keyboard.
  • Page 30: Mouse Switching

    Each KVM port section on the CS1942DP / CS1944DP switch is assigned a port number. (1 or 2 for the CS1942DP; 1 to 4 for the CS1944DP). The port numbers are marked on the rear panel of the switch (see page 8 for details).
  • Page 31: Alternative Manual Port Selection Settings

    Chapter 3. Basic Operation The Port ID of a computer is derived from the KVM port number it is connected to. For example, a computer connected to KVM port 2 has a Port ID of 2. The Port ID is used to specify which computer gets the KVM, USB peripheral, and audio focus with the Hotkey port selection method (see page 22 for details).
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  • Page 33: Hotkey Operation

    [Enter] port that currently has the KVM focus to the next port on the installation (1 to 2; 2 to 1 for the CS1942DP: 1 to 2; 2 to 3; 3 to 4; 4 to 1 for the CS1944DP). [Scroll Lock] [Scroll Lock]...
  • Page 34: Going Directly To A Port

    CS1942DP / CS1944DP User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] [n] Brings the KVM, USB hub, and audio focus to the [Enter] computer attached to the port corresponding to the specified Port ID. [Scroll Lock] [Scroll Lock] [n]...
  • Page 35: Auto Scanning

    The KVM focus cycles from port to port at n second intervals. Lock] [A] [n] [Enter] Note: 1. The n stands for the number of seconds that the CS1942DP / CS1944DP should dwell on a port before moving on to the next.
  • Page 36: Hotkey Setting Mode

    CS1942DP / CS1944DP User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1942DP / CS1944DP switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down [Num Lock].
  • Page 37: Alternate Hsm Invocation Keys

    Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1.
  • Page 38: Keyboard Operating Platform

    CS1942DP / CS1944DP User Manual Keyboard Operating Platform The CS1942DP / CS1944DP’s default port configuration is for a PC compatible keyboard operating platform. If your console uses a PC compatible keyboard and you have a Mac or Sun attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC...
  • Page 39: Hotkey Beeper Control

    Note: To exit Firmware Upgrade Mode, you must power off the switch. Restore Default Settings To reset the CS1942DP / CS1944DP to its default Hotkey settings, do the following: 1. Invoke HSM (see page 24). 2. Press [R] [Enter].
  • Page 40: Keyboard Emulation Control

    CS1942DP / CS1944DP User Manual Keyboard Emulation Control To toggle between keyboard emulation enabled and disabled, do the following: 1. Invoke HSM (see page 24). 2. Press [N]. Mouse Emulation Control To toggle between mouse emulation enabled and disabled, do the following: 1.
  • Page 41: Hsm Summary Table

    Chapter 4. Hotkey Operation HSM Summary Table After invoking HSM (see page 24), key in one of the following keys to perform the corresponding function: Function [F1] Sets the keyboard and mouse to SPC mode so that it can work under special operating systems as a standard (104 key) keyboard and mouse.
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  • Page 43: Keyboard Emulation

    Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
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  • Page 45: The Firmware Upgrade Utility

    1. From a computer that is not part of your KVM installation, go to the ATEN Support & Download site and choose the model name that relates to your device (CS1942DP / CS1944DP) to get a list of available Firmware Upgrade Packages.
  • Page 46: Starting The Upgrade

    CS1942DP / CS1944DP User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it.
  • Page 47 6. The Firmware Upgrade Utility CS1944DP [MAIN].. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel.
  • Page 48 CS1942DP / CS1944DP User Manual 5. After you have made your device selection(s), Click Next to perform the upgrade. The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CS1944DP [MAIN]: 000 Continue upgrade? [Yes/No] If you enabled Check Firmware Version, the Utility compares the device’s...
  • Page 49: Upgrade Succeeded

    6. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: CS1944DP [MAIN].. CS1944DP [MAIN] CS1944DP [MAIN] 000... CS1944DP [MAIN] 000: OK Click Finish to close the Firmware Upgrade Utility. After a successful completion, the switches exit Firmware Upgrade Mode, and reset themselves.
  • Page 50: Upgrade Failed

    If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade failed to complete successfully, in which case you should do the following: 1. Power off the CS1942DP / CS1944DP by removing the power jack. 2. Invoke Firmware Upgrade Mode by holding down the Mode Selection pushbutton on the front panel (seesee Mode Selection Pushbutton, page 6) and power on the CS1942DP / CS1944DP.
  • Page 51: Appendix

    Appendix Safety Instructions Read all of these instructions. Save them for future reference. This device is for indoor use only. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 52 CS1942DP / CS1944DP User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
  • Page 53: Technical Support

    International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support or to contact an ATEN regional office: www.aten.com/support When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.
  • Page 54: Specifications

    CS1942DP / CS1944DP User Manual Specifications Function CS1942DP CS1944DP Computer Direct Connections Port Selection Pushbuttons, Hotkeys, RS-232 Commands, Mouse* Connectors Console Keyboard 1 x USB Type A Female Ports Mouse 1 x USB Type A Female Video 2 x DisplayPort Female (Black) Speakers 2 x 3.5mm Audio Jack Female (Green)
  • Page 55: Troubleshooting

    USB ports need to Unplug the device’s USB cable from the USB not responding. reset. port on the CS1942DP / CS1944DP’s rear panel, then plug it back in. PC or OS does not The CS1942DP / CS1944DP has a built-in support USB 2.0/3.0.
  • Page 56 CS1942DP / CS1944DP User Manual Symptom Possible Cause Action The Front Panel Some Hotkeys are The [X] [Enter], [R] [Enter]. and [upgrade] Pushbutton not supported as [Enter] Hotkeys can not be set as a front Combo key front panel panel pushbutton combo key. Select a doesn’t work...
  • Page 57: Limited Hardware Warranty

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
  • Page 58 All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959...

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