Related Manuals for ATEN CS1964
Summary of Contents for ATEN CS1964
- Page 1 CS1964 4-Port USB3.0 4K DisplayPort Triple Display ™ KVMP Switch User Manual www.aten.com...
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Page 2: Emc Information
CS1964 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 3: User Information
CS1964 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988... -
Page 4: Package Contents
Note: 1. 4K video resolution needs the high quality DisplayPort Cable. 2. Features may have been added to the CS1964 since this manual was printed. Please visit our website to download the most up-to-date version of the manual. -
Page 5: Table Of Contents
CS1964 User Manual Contents EMC Information ..........ii User Information . - Page 6 CS1964 User Manual 6. Hotkey Operation Port Switching..........21 Cycling Through the Ports.
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Page 7: About This Manual
CS1964 User Manual About this Manual This User Manual is provided to help you get the most from your CS1964 unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. -
Page 8: Conventions
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com... -
Page 9: Introduction
CS1964 will automatically switch ports to the next powered- on computer. With a built-in USB 3.1 Gen 1 hub, the CS1964 provides SuperSpeed 5 Gbps transfer rates to all connected USB peripherals. The unit’s independent (asynchronous) switching feature, allows the KVM focus to be on one computer while the USB peripheral focus is on another computer. -
Page 10: Features
Supports HD Audio Full bass response for high-quality 2.1 channel surround sound systems Power on detection – if a computer is powered off, the CS1964 automatically switches to the next powered-on computer Hot pluggable – add or remove computers without powering down the switch ... - Page 11 Chapter 1. Introduction 3. Slide the DCC switch to the s position to allow the KVM switch to receive RS-232 commands via an RJ-45-to-DB9 cable. Please refer to the CS1964 RS-232 Commands document. 4. HD audio through DisplayPort-HDMI cannot be switched independently.
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Page 12: Requirements
Audio ports Cables To guarantee video quality, we recommend using only ATEN DisplayPort KVM cables which are certified by the VESA Compliance Program. Note: 1. The quality of the display is affected by the quality of the cables. We recommend the total length from the source to the monitor to not exceed 3.3 meters (1.5 meters between the PC and the KVM switch. -
Page 13: Components
Chapter 1. Introduction Components CS1964 Front View Component Description LED Status Panel This panel contains LED icons that light to indicate mode and port status. The Mode and Port Selection Pushbuttons have three corresponding LED icons that light to indicate status – KVM, Audio, and USB. - Page 14 Hex-Display DCC mode. See Hex- Display (DCC Mode), page 14 for instructions. Slide the DCC switch to the s position to allow the KVM switch to receive RS-232 commands via an RJ-45-to-DB9 cable. Please refer to the CS1964 RS-232 Commands document.
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Page 15: Led Status Panel
Chapter 1. Introduction LED Status Panel The LED status panel is located above the pushbuttons. The LED columns respectively correspond to the pushbuttons below. Component Mode Selection LED Port LED KVM Icon LED Audio Icon LED USB Link Icon LED Port LED Behavior The LEDs of currently focused connectors (KVM, audio, USB link) will be fully-lit. - Page 16 CS1964 User Manual Mode Selection Pushbutton and Mode LED Behavior Pressing the Mode Selection Pushbutton different number of times will light up different Mode LED, which allows for the follow-up action shown in the table. For more information on the follow-up actions, please refer to Manual Switching on page 17.
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Page 17: Buzzer Behavior
Chapter 1. Introduction Buzzer Behavior Sound Description 1 beep Changing port Activating auto-scan mode Pausing/resuming auto-scan 1 long beep Powering on the unit Resetting the unit 2 beeps Interrupting auto-scan Entering keyboard emulation off mode ... - Page 18 CS1964 User Manual This Page Intentionally Left Blank...
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Page 19: Hardware Setup
Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 39. Please review it before proceeding. 2. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. - Page 20 Choosing high quality cables helps to ensure that 4K UHD (3840x2160 @ 60 Hz) or 4K DCI (4096x2160 @ 60 Hz) resolutions can be reached. It is highly recommended that the CS1964 is kept powered on at all times.
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Page 21: Installation Diagram
Chapter 2. Hardware Setup Installation Diagram... -
Page 22: Hex-Display (Dcc Mode)
To expand your installation to a Hex-Display display, you can use DCC Mode to connect two CS1964 units together, and use six displays in unison. To set up DCC mode, power off all devices, refer to the installation diagram on... -
Page 23: Hex-Display Installation
Chapter 2. Hardware Setup Hex-Display Installation Host Client... - Page 24 CS1964 User Manual This Page Intentionally Left Blank...
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Page 25: Basic Operation
Chapter 3 Basic Operation Manual Switching There are three convenient methods to switch between the computers: Manual – by pressing the port selection pushbuttons on the front panel, Mouse – by clicking the scroll wheel of the mouse, and Hotkey – by entering combinations on the keyboard. -
Page 26: Mouse Switching
4. Once the switch is powered up, power on the computers. Port ID Numbering Each KVM port section on the CS1964 switch is assigned a port number (1 to 4). The port numbers are marked on the rear panel of the switch (see page 6 for... -
Page 27: Alternative Manual Port Selection Settings
Chapter 3. Basic Operation The Port ID of a computer is derived from the KVM port number it is connected to. For example, a computer connected to KVM port 2 has a Port ID of 2. The Port ID is used to specify which computer gets the KVM, USB peripheral, and audio focus with the Hotkey port selection method (see page 22 for details). - Page 28 CS1964 User Manual This Page Intentionally Left Blank...
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Page 29: Hotkey Operation
Chapter 4 Hotkey Operation The CS1964 provides an extensive, easy-to-use, Hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Hotkeys provide asynchronous (independent) switching of the KVM, USB hub and audio focus. If you wish, you can give one computer the KVM console focus, another the USB hub focus and the other two the audio focus. -
Page 30: Going Directly To A Port
CS1964 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] [n] Brings the KVM, USB hub, and audio focus to the [Enter] computer attached to the port corresponding to the specified Port ID. [Scroll Lock] [Scroll Lock] [n]... -
Page 31: Auto Scanning
The KVM focus cycles from port to port at n second intervals. Lock] [A] [n] [Enter] Note: 1. The n stands for the number of seconds that the CS1964 should dwell on a port before moving on to the next. Replace the n with a number between 1 and 99 when entering this Hotkey combination. -
Page 32: Hotkey Setting Mode (Hsm)
CS1964 User Manual Hotkey Setting Mode (HSM) Hotkey Setting Mode (HSM) is used to set up your CS1964 switch configuration. All operations begin with invoking Hotkey Setting Mode. Invoking HSM To invoke HSM do the following: 1. Press and hold down [Num Lock]. -
Page 33: Alternate Hsm Invocation Keys
Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. -
Page 34: Keyboard Operating Platform
CS1964 User Manual Keyboard Operating Platform The CS1964’s default port configuration is for a PC compatible keyboard operating platform. If your console uses a PC compatible keyboard and you have a Mac or Sun attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac or Sun keyboard. -
Page 35: Buzzer Control
Note: To exit Firmware Upgrade Mode, you must power off the switch. Restore Default Settings To reset the CS1964 to its default Hotkey settings, do the following: 1. Invoke HSM (see page 24). 2. Press [R] [Enter]. All Hotkey settings return to the factory default settings. -
Page 36: Keyboard Emulation Control
CS1964 User Manual Keyboard Emulation Control To enable/disable keyboard emulation, do the following: 1. Invoke HSM (see page 24 2. Press [N]. Mouse Emulation Control To enable/disable mouse emulation, do the following: 1. Invoke HSM (see page 24 2. Press [M]. -
Page 37: Hsm Summary Table
Chapter 4. Hotkey Operation HSM Summary Table After invoking HSM (see page 24), key in one of the following keys to perform the corresponding function: Function [F1] Sets the keyboard and mouse to SPC mode so that it can work under special operating systems as a standard (104 key) keyboard and mouse. - Page 38 CS1964 User Manual This Page Intentionally Left Blank...
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Page 39: Keyboard Emulation
Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]... -
Page 40: Sun Keyboard
CS1964 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. -
Page 41: The Firmware Upgrade Utility
To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation, go to the ATEN Support & Download site and choose the model name that relates to your device (CS1964) to get a list of available Firmware Upgrade Packages. -
Page 42: Starting The Upgrade
CS1964 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. - Page 43 6. The Firmware Upgrade Utility 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: CS1964 [MAIN].. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel.
- Page 44 5. After you have made your device selection(s), Click Next to perform the upgrade. The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CS1964 [MAIN]: 000 Continue the upgrade? [Yes/No] If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files.
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Page 45: Upgrade Succeeded
6. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: CS1964 [MAIN].. CS1964 [MAIN] CS1964 [MAIN] CS1964 [MAIN]000:OK Click Finish to close the Firmware Upgrade Utility. After a successful completion, the switches exit Firmware Upgrade Mode, and reset themselves. -
Page 46: Upgrade Failed
If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade failed to complete successfully, in which case you should do the following: 1. Power off the CS1964 by removing the power jack. 2. Invoke Firmware Upgrade Mode by holding down the Mode Selection pushbutton on the front panel (seesee Mode Selection Pushbutton, page 5) and power on the CS1964. -
Page 47: Appendix
Appendix Safety Instructions Read all of these instructions. Save them for future reference. This device is for indoor use only. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. - Page 48 CS1964 User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
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Page 49: Technical Support
Technical support is available both by email and online (with a browser over the web): International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com... -
Page 50: Specifications
CS1964 User Manual Specifications Function CS1964 Computer Direct Connections Port Selection Pushbutton, Hotkey, RS-232 Commands, Mouse* Connectors Console Keyboard 1 x USB Type A Female Ports Mouse 1 x USB Type A Female Video 3 x HDMI Female (Black) Speakers 2 x 3.5mm Audio Jack Female (Green;... -
Page 51: Troubleshooting
USB ports need to Unplug the device’s USB cable from the USB not responding. reset. port on the CS1964’s rear panel, then plug it back in. PC or OS does not The CS1964 has a built-in USB 3.0 hub, so support USB 2.0/3.0. - Page 52 CS1964 User Manual Symptom Possible Cause Action The Front Panel Some Hotkeys are The [X] [Enter], [R] [Enter]. and [upgrade] Pushbutton not supported as [Enter] Hotkeys can not be set as a front Combo key front panel panel pushbutton combo key. Select a doesn’t work...
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Page 53: Limited Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. - Page 54 CS1964 User Manual MEMO...
- Page 55 Appendix MEMO...
- Page 56 All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959...
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