ATEN CS1924 User Manual

2/4-port usb 3.0 4k displayport kvmp switch

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CS1922 / CS1924

2/4-Port USB 3.0

4K DisplayPort KVMP™ Switch

User Manual

www.aten.com

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Summary of Contents for ATEN CS1924

Page 1 CS1922 / CS1924 2/4-Port USB 3.0 4K DisplayPort KVMP™ Switch User Manual www.aten.com...
Page 2 CS1922 / CS1924 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3 CS1922 / CS1924 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Customer Support For contact information, see Technical Support, page 37. User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.
Page 4 Note: 1. 4K video resolution needs the high quality DisplayPort Cable. 2. Features may have been added to the CS1922 / CS1924 since this manual was printed. Please visit our website to download the most up-to-date version of the manual.
Page 5 CS1924 Front View ........
Page 6 CS1922 / CS1924 User Manual Auto Scanning ..........19 Hotkey Setting Mode .
Page 7 About this Manual This User Manual is provided to help you get the most from your CS1922 / CS1924 unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Page 8 For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Page 9 As a KVM switch, the CS1922 / CS1924 allows users to access two or four DisplayPort computers from a single USB keyboard, USB mouse and monitor console.
Page 10  Supports HD audio through DisplayPort**  Full bass response for high-quality 2.1 channel surround sound systems  Power On Detection – if a computer is powered off the CS1922 / CS1924 automatically switches to the next powered-on computer  Multi-Stream Transport (MST) allows multiple monitors through a single DisplayPort connector*** ...
Page 11 Chapter 1. Introduction 3. MST requires two monitors capable of DisplayPort 1.2 daisy- chaining, or use of a powered DisplayPort MST Hub. The PC source must be DisplayPort 1.2 compliant. A DisplayPort v1.1a display can be the last display in a DisplayPort v1.2 chain. 4.
Page 12 Cables Only ATEN DisplayPort KVM cables specifically designed to work with this switch may be used to link to the computers. Two (CS1922) or four (CS1924) cables are provided with this package. Note: 1. The quality of the display is affected by the quality and length of the cables.
Page 13 Chapter 1. Introduction Operating Systems Version Windows 2000 / XP / Vista / 7 / 8 / 8.1 / 10 Linux RedHat 6.0 and higher SuSE 8.2 and higher Mandriva 9.0 and higher (Mandrake) Novell Netware 5.0 and higher OS 9 and higher 6.2 and higher...
Page 14 CS1922 / CS1924 User Manual Components CS1922 Front View CS1924 Front View...
Page 15 Chapter 1. Introduction Component Description Port Selection For manual port selection (see Manual Switching, page 13):  Pushbuttons Press a port selection pushbutton for longer than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port.
Page 16 CS1922 / CS1924 User Manual CS1922 Rear View CS1924 Rear View Component Description Console Ports The cables from your DisplayPort monitor, USB keyboard, USB mouse, speakers, and microphone plug in here. Each connector is marked with an appropriate icon to indicate its use.
Page 17 Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 35. Please review it before proceeding. 2. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Page 18 CS1922 / CS1924 User Manual 7. (Optional) Plug your USB peripherals into the type A sockets in the USB hub section. 8. Plug the power adapter (provided with this package) into the switch’s Power Jack and then plug the other end into a DC power source.
Page 19 Chapter 2. Hardware Setup Installation Diagram Audio, DisplayPort, USB 3.0 Cables USB 3.0 DisplayPort Audio...
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Page 21 Chapter 3 Basic Operation Manual Switching There are three convenient methods to switch between the computers: Manual – by pressing the port selection pushbuttons on the front panel, Mouse – by clicking the scroll wheel of the mouse, and Hotkey – by entering combinations on the keyboard.
Page 22 Each KVM port section on the CS1922 / CS1924 switch is assigned a port number. (1 or 2 for the CS1922; 1 to 4 for the CS1924). The port numbers are marked on the rear panel of the switch (see page 8 for details).
Page 23 Chapter 3. Basic Operation Alternative Manual Port Selection Settings When Hotkey Setting Mode has been activated, pressing [S] will invoke the alternative front panel pushbutton manual port selection functions, as explained below:  Press a port selection pushbutton once to bring the KVM, audio and USB focus to the computer attached to its corresponding port.
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Page 25 Chapter 4 Hotkey Operation The CS1922 / CS1924 provides an extensive, easy-to-use, hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Hotkeys provide asynchronous (independent) switching of the KVM, USB hub, and audio focus. Therefore, you can give one computer the KVM focus, another the USB hub focus, while a third has the audio focus.
Page 26 CS1922 / CS1924 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] Brings the KVM, USB, and audio focus to the computer [n] [Enter] attached to the port corresponding to the specified Port Note that the KVM, USB, and audio focus all go to this port even if they were on different ports to begin with.
Page 27 Chapter 4. Hotkey Operation Auto Scanning The CS1922 / CS1924’s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually.
Page 28 CS1922 / CS1924 User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1922 / CS1924 switch’s configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM, do the following: 1. Press and hold down the Num Lock key.
Page 29 Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1.
Page 30 CS1922 / CS1924 User Manual Keyboard Operating Platform The CS1922 / CS1924’s default port configuration is for a PC-compatible keyboard operating platform. If your console uses a PC-compatible keyboard and you have a Mac attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC-compatible keyboard emulates the Mac keyboard.
Page 31 Note: This procedure is a toggle. To enable the Port Switching keys, repeat steps 1 and 2. Firmware Upgrade Mode To set the CS1922 / CS1924 to Firmware Upgrade Mode, do the following: 1. Invoke HSM (see page 20 for details). 2. Key in: upgrade 3.
Page 32 CS1922 / CS1924 User Manual Restore Default Settings To reset the CS1922 / CS1924 to its default hotkey settings, do the following: 1. Invoke HSM (see page 20 for details). 2. Press [R] [Enter]. All hotkey settings return to the factory default values. See Hotkey Default Settings, page 41.
Page 33 Chapter 4. Hotkey Operation Keyboard Emulation The console keyboard port emulation/bypass feature supports most gaming/ multimedia keyboards. The default setting is enabled. To disable, do the following: 1. Invoke HSM (see page 20). 2. Press [N]. This procedure is a toggle. Repeat to enable. Note: When keyboard emulation is disabled, the [M], [W], [F2], [F4], [F5], [F6], and [F10] hotkey operations are disabled.
Page 34 CS1922 / CS1924 User Manual HSM Summary Table After invoking HSM (see page 20), key in one of the following keys to perform the corresponding function: Function Toggles the beeper On and Off. Enables/Disables the Power on Detection feature. Toggles between the default and alternate HSM invocation keys.
Page 35 Chapter 5 Keyboard Emulation Mac Keyboard PC-compatible (101/104 key) keyboards can emulate the functions of a Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen]...
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Page 37 1. From a computer that is not part of your KVM installation, go to our Support & Download site and choose the model name that relates to your device (CS1922 / CS1924) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
Page 38 Port 1. 5. Press and hold the Port 1 selection pushbutton. While you are holding the button, connect the power adapter to the CS1922 / CS1924 to enter Firmware Upgrade Mode. The front panel LEDs flash together to indicate...
Page 39 6. The Firmware Upgrade Utility Starting the Upgrade 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or using a command line to enter the full path. The Firmware Upgrade Utility Welcome screen appears: 2.
Page 40 CS1922 / CS1924 User Manual 4. As you select a device in the list, its description appears in the Device Description panel.After you have made your device selection(s), click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files.
Page 41 After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After a successful completion, the CS1922 / CS1924 exits Firmware Upgrade Mode, and resets itself. Upgrade Failed...
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Page 43 Appendix Safety Instructions  Read all of these instructions. Save them for future reference.  This device is for indoor use only.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 44 CS1922 / CS1924 User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
Page 45 International  For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com  For telephone support or to contact an ATEN regional office: www.aten.com/support When you contact us, please have the following information ready beforehand:  Product model number, serial number, and date of purchase.
Page 46 CS1922 / CS1924 User Manual Specifications Function CS1922 CS1924 Connections Computer Console Port Selection Pushbuttons, Hotkey, Mouse* Connectors Console Keyboard 1 x USB Type A (Black) Ports Video 1 x DisplayPort (White) Mouse 1 x USB Type A (Black) Speakers 1 x 3.5 mm Mini Stereo Jack (Green: Front)
Page 47 Appendix Function CS1922 CS1924 Physical Housing Metal Properties Weight 0.73 kg 0.91 kg Dimensions (L x W x H) 21.00 x 8.80 x 5.55 cm 27.00 x 8.80 x 5.55 cm * Port switching only works with 3-key USB mouse wheel in emulation mode.
Page 48 CS1922 / CS1924 User Manual Symptom Possible Cause Action USB devices not USB ports need to be Unplug the device’s USB cable from responding. reset. the USB port on the switch’s rear panel, then plug it back in. Use the USB Reset hotkey combination (see page 22), to reset the USB ports.
Page 49 Appendix Hotkey Default Settings The hotkey factory default settings are as follows: Setting Default Port Switching [Scroll Lock] [Scroll Lock] Invoking HSM [Number Lock] [-] Auto Scan Interval 5 Seconds Beeper Keyboard Operating PC-Compatible Platform Port Switching Keys Enabled...
Page 50 CS1922 / CS1924 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.
Page 51 All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959...

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