ATEN CS1922 User Manual

ATEN CS1922 User Manual

2/4 port usb 3.0 4k displayport mst kvmp switch
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CS1922 / CS1924
2/4 Port USB 3.0
4K DisplayPort MST KVMP™ Switch
User Manual
www.aten.com

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Summary of Contents for ATEN CS1922

  • Page 1 CS1922 / CS1924 2/4 Port USB 3.0 4K DisplayPort MST KVMP™ Switch User Manual www.aten.com...
  • Page 2: Emc Information

    CS1922 / CS1924 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: User Information

    CS1922 / CS1924 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...
  • Page 4: Package Contents

    Note: 1. 4K video resolution needs the high quality DisplayPort Cable. 2. Features may have been added to the CS1922 / CS1924 since this manual was printed. Please visit our website to download the most up-to-date version of the manual.
  • Page 5: Table Of Contents

    CS1922 Front View ........
  • Page 6 CS1922 / CS1924 User Manual Auto Scanning ..........19 Hotkey Setting Mode .
  • Page 7: About This Manual

    CS1922 / CS1924 User Manual About this Manual This User Manual is provided to help you get the most from your CS1922 / CS1924 unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 8: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 9: Chapter 1 Introduction

    As a KVM switch, the CS1922 / CS1924 allows users to access two or four DisplayPort computers from a single USB keyboard, USB mouse and monitor console.
  • Page 10: Features

    Supports HD audio through DisplayPort** Full bass response for high-quality 2.1 channel surround sound systems Power On Detection – if a computer is powered off the CS1922 / CS1924 automatically switches to the next powered-on computer Multi-Stream Transport (MST) allows multiple monitors through a single...
  • Page 11 Chapter 1. Introduction 3. MST (Multi-Stream Transport) requires either monitors capable of DisplayPort 1.2 daisy-chaining, or use of a powered DisplayPort MST Hub. A DisplayPort v1.1a display can be the last display in a DisplayPort v1.2 chain. The PC source must be DisplayPort 1.2 compliant.
  • Page 12: Requirements

    Cables Only ATEN DisplayPort KVM cables specifically designed to work with this switch may be used to link to the computers. Two (CS1922) or four (CS1924) cables are provided with this package. Note: 1. The quality of the display is affected by the quality and length of the cables.
  • Page 13: Operating Systems

    Chapter 1. Introduction Operating Systems Version Windows 2000 / XP / Vista / 7 / 8 / 8.1 / 10 Linux RedHat 6.0 and higher SuSE 8.2 and higher Mandriva 9.0 and higher (Mandrake) Novell Netware 5.0 and higher OS 9 and higher 6.2 and higher...
  • Page 14: Components

    CS1922 / CS1924 User Manual Components CS1922 Front View CS1924 Front View...
  • Page 15 Chapter 1. Introduction Component Description Port Selection For manual port selection (see Manual Switching, page 13): Pushbuttons Press a port selection pushbutton for longer than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port. Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port.
  • Page 16: Cs1922 Rear View

    CS1922 / CS1924 User Manual CS1922 Rear View CS1924 Rear View Component Description Console Ports The cables from your DisplayPort monitor, USB keyboard, USB mouse, speakers, and microphone plug in here. Each connector is marked with an appropriate icon to indicate its use.
  • Page 17: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 35. Please review it before proceeding. 2. To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded.
  • Page 18 Choosing high quality cables helps to ensure that 4K UHD (3840x2160 @ 60 Hz) or 4K DCI (4096x2160 @ 60 Hz) resolutions can be reached. Make sure the computers and devices that the CS1922 / CS1924 connects to are also properly grounded.
  • Page 19: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram Audio, DisplayPort, USB 3.0 Cables USB 3.0 DisplayPort Audio...
  • Page 20 CS1922 / CS1924 User Manual This Page Intentionally Left Blank...
  • Page 21: Chapter 3. Basic Operation

    Chapter 3 Basic Operation Manual Switching There are three convenient methods to switch between the computers: Manual – by pressing the port selection pushbuttons on the front panel, Mouse – by clicking the scroll wheel of the mouse, and Hotkey – by entering combinations on the keyboard.
  • Page 22: Hot Plugging

    Each KVM port section on the CS1922 / CS1924 switch is assigned a port number. (1 or 2 for the CS1922; 1 to 4 for the CS1924). The port numbers are marked on the rear panel of the switch (see page 8 for details).
  • Page 23: Alternative Manual Port Selection Settings

    Chapter 3. Basic Operation Alternative Manual Port Selection Settings When Hotkey Setting Mode has been activated, pressing [S] will invoke the alternative front panel pushbutton manual port selection functions, as explained below: Press a port selection pushbutton once to bring the KVM, audio and USB focus to the computer attached to its corresponding port.
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  • Page 25: Chapter 4. Hotkey Operation

    Chapter 4 Hotkey Operation The CS1922 / CS1924 provides an extensive, easy-to-use, hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Hotkeys provide asynchronous (independent) switching of the KVM, USB hub, and audio focus. Therefore, you can give one computer the KVM focus, another the USB hub focus, while a third has the audio focus.
  • Page 26: Going Directly To A Port

    CS1922 / CS1924 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] Brings the KVM, USB, and audio focus to the computer [n] [Enter] attached to the port corresponding to the specified Port Note that the KVM, USB, and audio focus all go to this port even if they were on different ports to begin with.
  • Page 27: Auto Scanning

    Chapter 4. Hotkey Operation Auto Scanning The CS1922 / CS1924’s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually.
  • Page 28: Hotkey Setting Mode

    CS1922 / CS1924 User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1922 / CS1924 switch’s configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM, do the following: 1. Press and hold down the Num Lock key.
  • Page 29: Alternate Hsm Invocation Keys

    Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1.
  • Page 30: Keyboard Operating Platform

    CS1922 / CS1924 User Manual Keyboard Operating Platform The CS1922 / CS1924’s default port configuration is for a PC-compatible keyboard operating platform. If your console uses a PC-compatible keyboard and you have a Mac attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC-compatible keyboard emulates the Mac keyboard.
  • Page 31: Keyboard Language

    Note: This procedure is a toggle. To enable the Port Switching keys, repeat steps 1 and 2. Firmware Upgrade Mode To set the CS1922 / CS1924 to Firmware Upgrade Mode, do the following: 1. Invoke HSM (see page 20 for details). 2. Key in: upgrade 3.
  • Page 32: Restore Default Settings

    CS1922 / CS1924 User Manual Restore Default Settings To reset the CS1922 / CS1924 to its default hotkey settings, do the following: 1. Invoke HSM (see page 20 for details). 2. Press [R] [Enter]. All hotkey settings return to the factory default values. See Hotkey Default Settings, page 41.
  • Page 33: Keyboard Emulation

    To enable monitor re-detection, do the following: 1. Invoke HSM (see page 20 2. Press [Q] [n] [Enter]. n is a one-digit number that represents the port number: n=1-2 (CS1922); or n=1-4 (CS1924). This procedure is a toggle. Repeat to revert to the original setting.
  • Page 34: Hsm Summary Table

    CS1922 / CS1924 User Manual HSM Summary Table After invoking HSM (see page 20), key in one of the following keys to perform the corresponding function: Function Toggles the beeper On and Off. Enables/Disables the Power on Detection feature. Toggles between the default and alternate HSM invocation keys.
  • Page 35: Chapter 5. Keyboard Emulation

    Chapter 5 Keyboard Emulation Mac Keyboard PC-compatible (101/104 key) keyboards can emulate the functions of a Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen]...
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  • Page 37: The Firmware Upgrade Utility

    1. From a computer that is not part of your KVM installation, go to our Support & Download site and choose the model name that relates to your device (CS1922 / CS1924) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
  • Page 38 Port 1. 5. Press and hold the Port 1 selection pushbutton. While you are holding the button, connect the power adapter to the CS1922 / CS1924 to enter Firmware Upgrade Mode. The front panel LEDs flash together to indicate...
  • Page 39: Starting The Upgrade

    6. The Firmware Upgrade Utility Starting the Upgrade 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or using a command line to enter the full path. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 40 CS1922 / CS1924 User Manual 4. As you select a device in the list, its description appears in the Device Description panel.After you have made your device selection(s), click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files.
  • Page 41: Upgrade Successful

    After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After a successful completion, the CS1922 / CS1924 exits Firmware Upgrade Mode, and resets itself. Upgrade Failed...
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  • Page 43: Appendix

    Appendix Safety Instructions Read all of these instructions. Save them for future reference. This device is for indoor use only. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 44 CS1922 / CS1924 User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
  • Page 45: Technical Support

    Support Documentation Software Updates Telephone Support 1-888-999-ATEN ext 4988 1-949-428-1111 When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase. Your computer configuration, including operating system, revision level, expansion cards, and software.
  • Page 46: Specifications

    CS1922 / CS1924 User Manual Specifications Function CS1922 CS1924 Connections Computer Console Port Selection Pushbuttons, Hotkey, Mouse* Connectors Console Keyboard 1 x USB Type A (Black) Ports Video 1 x DisplayPort (White) Mouse 1 x USB Type A (Black) Speakers 1 x 3.5 mm Mini Stereo Jack (Green: Front)
  • Page 47: Troubleshooting

    Appendix Function CS1922 CS1924 Physical Housing Metal Properties Weight 0.73 kg 0.91 kg Dimensions (L x W x H) 21.00 x 8.80 x 5.55 cm 27.00 x 8.80 x 5.55 cm * Port switching only works with 3-key USB mouse wheel in emulation mode.
  • Page 48 CS1922 / CS1924 User Manual Symptom Possible Cause Action USB devices not USB ports need to be Unplug the device’s USB cable from responding. reset. the USB port on the switch’s rear panel, then plug it back in. Use the USB Reset hotkey combination (see page 22), to reset the USB ports.
  • Page 49: Hotkey Default Settings

    Appendix Hotkey Default Settings The hotkey factory default settings are as follows: Setting Default Port Switching [Scroll Lock] [Scroll Lock] Invoking HSM [Number Lock] [-] Auto Scan Interval 5 Seconds Beeper Keyboard Operating PC-Compatible Platform Port Switching Keys Enabled...
  • Page 50: Limited Warranty

    What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
  • Page 51 Appendix MEMO...
  • Page 52 All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959...

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