ACV Prestige 24 Excellence Installation, Operation And Maintenance Instructions
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Also See for Prestige 24 Excellence:
- Installer's handbook (107 pages) ,
- Product manual (49 pages) ,
- Installation, operating and servicing instruction (49 pages)
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Summary of Contents for ACV Prestige 24 Excellence
- Page 1 INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS for the Installer and the User Prestige 24 - 32 Solo 24 - 32 Excellence Prestige 24-32 Solo/Excellence : A1004335 - 664Y6700 • D...
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Page 2: Table Of Contents
TABLE OF CONTENTS GENERAL RECOMMENDATIONS ..................3 DHW kit installation in Prestige Solo Boilers ........................29 Chimney Connection ................................30 Safety Instructions..................................3 Calculation of the Flue Pipe Length ............................31 USER’S GUIDE ........................4 Gas Connection ...................................32 Meaning of Symbols ..................................4 Conversion to Propane ................................32 Boiler Marking ....................................5 Ball condensate Trap Installation ............................33 Control Panel and Display .................................6... -
Page 3: General Recommendations
The manufacturer reserves the right to change the technical characteristics and features of its products without prior notice. • In spite of the strict quality standards that ACV applies to its appliances during production, inspection and transport, faults may occur. Please immediately notify your approved installer of any faults. -
Page 4: Fr User's Guide
USER’S GUIDE MEANING OF SYMBOLS Symbols on the appliance Meaning Symbols on the packaging Meaning Gas connection Condensate trap (ball syphon) Fragile Domestic Hot Water circuit Keep dry Primary circuit Connection to the sewage system Keep standing, up Electricity Alarm Danger of tipping over Symbols in the manual Meaning Hand truck or pallet truck required for transport... -
Page 5: Boiler Marking
The part number (Code) and serial number (N°) of the appliance are indicated on its rating plate and must be provided to ACV in case of warranty claim. Failure to do so will make the claim void. Prestige 24 Excellence... -
Page 6: Control Panel And Display
USER’S GUIDE CONTROL PANEL AND DISPLAY Main Icons of ACVMAX display Central Heating - indicates information related to the CH circuit. DHW - indicates information related to the Domestic Hot Water circuit. Home - to go back to the main menu screen. Back - to go back to the previous screen. -
Page 7: Lockout Screen
USER’S GUIDE STAND-BY SCREEN STATUS MESSAGES This screen is displayed at start-up. It indicates that the Prestige is ready to respond when a demand is received. Stand-by Indicates that the Prestige is ready to respond when a demand is received. CH Demand A central heating call has been received. -
Page 8: What To Check On A Regular Basis
WHAT TO CHECK ON A REGULAR BASIS BOILER SETUP GUIDE The main parameters of the Prestige boilers can be set up using the EZ (easy) setup function of the ACV- Essential recommendations for the correct operation of the appliance Max controller. The EZ setup function allows the user/installer to quickly setup the appliance for immedi- ate operation according to the system configuration*. - Page 9 USER’S GUIDE Heating Easy setup (no outdoor sensor connected) To navigate on the screen, use the UP, DOWN, LEFT and RIGHT keys, • • Use the OK key to validate a selection. EZ Setup • To increase/decrease values, use the UP and DOWN keys, or LEFT and RIGHT, according to the situation Heating EZ Setup Select CH Demand prompts the installer to select how a CH Demand is generated.
- Page 10 USER’S GUIDE Heating Easy Setup (outdoor sensor connected) EZ Setup Select CH Demand prompts the installer to select how a CH Demand is generated. There are several Select CH Demand options, Heating EZ Setup Select CH Demand among which the installer must make a selection. Thermostat &...
- Page 11 USER’S GUIDE EZ Setup Heating EZ Setup Warm Weather Shutdown Select CH Demand CH1 Setpoint CH2 Setpoint EZ Setup Complete 82°C 60°C Thermostat & Outd. Curve Heating EZ setup is complete. Constant & Outdoor Curve Additional changes can be made in Refer to page 9 for screen descriptions Constant &...
- Page 12 USER’S GUIDE DHW Setup EZ Setup Select DHW Demand prompts the installer to select how a DHW Demand is generated. There are two Select DHW Demand options, DHW EZ Setup Select DHW Demand among which the installer must make a selection. Thermostat When Thermostat is selected in Select DHW Demand, a domestic hot water call from an aquastat or dry contact switch will enable Sensor...
- Page 13 USER’S GUIDE Starting from the Home screen : Easy Setup Reset EZ Setup 84°C 61°C EZ Setup Reset allows to reset all EZ EZ Setup Reset EZ Setup Reset Target = 85°C setup settings back to the original factory Boiler Protection defaults.
- Page 14 USER’S GUIDE CH/DHW Operation CH/DHW Operation provides a simple way to enable/disable either the CH or the DHW function of the Prestige. CH / DHW Operation Heating enabled DHW enabled Press on LEFT or RIGHT button to select the object (CH or DHW icon), then press OK to toggle between the ena- bled/disabled status.
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Page 15: Appliance Description
B23P, which can operate with a positive pressure. The Solo series is a system boiler, that can be operated in combination with the whole range of ACV Domestic Hot Water (DHW) tanks, using a specific kit, while the Excellence series has a built-in DHW tank (54L) and can work as a standalone appliance providing both heating and domestic hot water. - Page 16 APPLIANCE DESCRIPTION PRESTIGE 24 - 32 EXCELLENCE DETAIL OF MULTIFUNCTIONAL QUICK-CONNECTION BLOCK 1. Concentric chimney connection 60 /100mm 13. Exchanger return multifunctional qui- 1. Multifunctional quick-coupling block with measuring element ck-connection block (see details opposite). 2. Expansion vessel connection 2. Chimney tube 14.
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Page 17: Technical Characteristics
TECHNICAL CHARACTERISTICS COMBUSTION CHARACTERISTICS GAS CATEGORIES PRESTIGE Gas type Solo Excellence Pressure (mbar) Country code Category G20/G25 G20/G25 G20/G25 G20/G25 II 2H3P I 2E(S) Input (PCI) I 2E(R) I 3P (80/60°C) 23.3 23.3 31.0 31.0 23.3 23.3 31.0 31.0 Output at 100% II 2H3P (50/30°C) 25.5... -
Page 18: Dimensions
TECHNICAL CHARACTERISTICS DIMENSIONS Prestige 24 - 32 Solo Prestige 24 - 32 Excellence 278 mm 216 mm 440 mm 100 mm 600 mm 100 mm 60 mm 141 mm 60 mm 141 mm 84°C 61°C Target = 85°C Boiler Protection 84°C 61°C Target = 85°C... - Page 19 TECHNICAL CHARACTERISTICS CLEARANCE WALL MOUNTING - DIMENSIONS 406 mm 406 mm Prestige 24-32 Solo Prestige 24-32 Excellence 53,2 mm 48,4 mm 101,6 mm 101,6 mm 48,4 mm 53,2 mm Min clearance PRESTIGE 24-32 SOLO PRESTIGE 24-32 EXCELLENCE For boiler mounting on the wall, refer to "Boiler Installation - Wall Mounting" on page 27. 1100 Prestige 24-32 Solo/Excellence : A1004335 - 664Y6700 •...
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Page 20: Electrical Characteristics Prestige 24 - 32 Solo/Excellence
NTC3 DHW sensor (option for Prestige 24 - 32 Solo) NTC4 outdoor temperature sensor (option) Room thermostat 1 (option) The power cord may only be replaced by a genuine ACV spare part, P/N 257F1180. 0-10 Volt (option) Room thermostat 2 (option) - Page 21 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 10 11 10 11 12 Y/Gr Bus A Bus - Ground Bus B ACV Max NTC 3 Y/Gr NTC 4 0-10 Volt - Input 0-10 Volt - Ground Y/Gr ON / OFF...
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Page 22: Hydraulic Characteristics
TECHNICAL CHARACTERISTICS HYDRAULIC CHARACTERISTICS DHW PERFORMANCE Domestic hot water performance (cold drink water at 10°C) PRESTIGE Prestige Excellence Operating conditions at 80°C Solo Excellence Main Characteristics 40 °C [∆T = 30 K] Constant flow rate at 60 °C [∆T = 50 K] Capacity (primary) 40 °C [∆T = 30 K] L/10’... -
Page 23: Recommendations For The Prevention Of Corrosion And Scaling In Heating Systems
A deaerator (on the appliance flow line) combined with a dirt separator (upstream of the appliance) must be installed according to the manufacturer's instructions. - ACV recommends using additives that keep the oxygen in solution in the water, such as Fernox (www.fernox.com) and Sentinel (www.sentinel-solutions.net) products. -
Page 24: Ru G3 Requirements And Guidance - Uk Only
TECHNICAL CHARACTERISTICS G3 REQUIREMENTS AND GUIDANCE - UK ONLY 3.55 Any discharge should be visible at the tundish. In addition, where discharges from safety devices may not be apparent, e.g. in dwellings occupied by people with im- paired vision or mobility, consideration should be given to the installation of a suitable safety Discharge pipe from safety valves device to warn when discharge takes place, e.g. - Page 25 TECHNICAL CHARACTERISTICS Worked example of discharge pipe sizing 3.63 The discharge would consist of high temperature water and steam. Asphalt, roofing felt and non-metallic rainwater goods may be damaged by such discharges. Figure on the left shows a G1/2 temperature relief valve with a discharge pipe (D2) having 4 No.
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Page 26: Safety Instructions For The Installation
• Only use ACV flue systems to connect this appliance to ensure that the pipe and For UK specific requirements for the discharge from safety valves, refer to «G3 Require- connection diameters all match. -
Page 27: Package Contents
INSTALLATION PACKAGE CONTENTS BOILER INSTALLATION - WALL MOUNTING Essential recommendation for safety The Prestige boilers are delivered assembled and packaged. • The boiler must be mounted on a non-flammable surface or a suitably insulated surface. At product reception and after removal of packaging, check the package contents and that Essential recommendations for the correct operation of the appliance the appliance is free of damages. -
Page 28: Hydraulic Connections
HEATING CONNECTION INSTALLATION Typical connection - high temperature HYDRAULIC CONNECTIONS HEATING CONNECTION Description Isolating valve General remark Typical connection - high temperature Heating pump (not required if built in the appliance) • The circuit illustrations are basic principle diagrams only. Filling valve Check valve Description... -
Page 29: Dhw Kit Installation In Prestige Solo Boilers
INSTALLATION DHW KIT INSTALLATION IN PRESTIGE SOLO BOILERS Designation 507F4301 Pipe external tank conn. P24/32 solo V14 507F4132 Angular locking plate hex.36 557A0051 Gasket 24x14x2 fibres 47792006 Screw 4,2x9,5 DIN7981 StZn PH Prestige 24-32 Solo/Excellence : A1004335 - 664Y6700 • D... -
Page 30: Chimney Connection
It is mandatory to ventilate the boiler room. The high or low air vent opening dimensions It is mandatory to use ACV flue systems to connect the appliance. depend on the boiler power and the boiler room size. Refer to the local regulations in force. -
Page 31: Calculation Of The Flue Pipe Length
The figure on the right shows an example of connection proposed by an installer for a The following tables are based on ACV equipment and cannot be applied as a rule. Prestige 32 Solo with a 60/100 concentric flue connection. -
Page 32: Gas Connection
INSTALLATION GAS CONNECTION CONVERSION TO PROPANE General remarks Essential recommendations for safety • According to the indication on the type plate, the boiler is factory preset to operate with • The gas connection must comply with all applicable local standards and natural gas (G20/G25). -
Page 33: Ball Condensate Trap Installation
INSTALLATION BALL CONDENSATE TRAP INSTALLATION Follow-on tasks • Stick the yellow sticker «Propane» (617G0152) on the gas valve. • Reconnect gas pipe connection (3). Torque i.a.w. “Torque Values” on page 40 • Reconnect the grounding cable and plug (2) to the gas valve (1). •... -
Page 34: Nl Stand-By Screen
The heating pump is triggered as soon as the room thermostat generates a heat demand. The illustrations are for information only. For more details on the required accessories, refer to the latest ACV price list. For electrical detail, refer to wiring diagram in “Electrical Characteristics Prestige 24 - 32 Solo/Excellence” on page 20. -
Page 35: Settings For The Basic Configuration, Using The Ez Setup Of The User Interface
CONFIGURATION AND SYSTEM SET-UP SETTINGS FOR THE BASIC CONFIGURATION, USING THE EZ SETUP OF THE DHW settings, when no optional water heater sensor is installed with the DHW tank USER INTERFACE (Prestige Solo only) To set the system up for the configuration described on previous page, access the EZ setup menu pages Select DHW Demand DHW EZ Setup below, as indicated in “Boiler Setup Guide”... -
Page 36: Starting Up
STARTING UP SAFETY INSTRUCTIONS FOR STARTING UP FILLING THE SYSTEM Put the DHW tank under pressure before pressurizing the heating (primary) circuit. General remark • In normal operation, the burner starts automatically as soon as the boiler Set-up conditions temperature drops below the preset temperature. •... -
Page 37: Starting Up The Boiler
Measure the CO level. If the CO value (front panel closed) differs by more than 0,2% (absolute) from the value mentioned in the “Combustion Characteristics” on page 17, please contact ACV’s Follow-on tasks customer support. Close the heating circuit filling valve and disconnect the filling connection as required. -
Page 38: Maintenance
MAINTENANCE PERIODIC BOILER MAINTENANCE TASKS SAFETY INSTRUCTIONS FOR THE BOILER MAINTENANCE Essential recommendations for the electrical safety • Turn off the boiler by pushing on the ON/OFF master switch. Frequency • Isolate the external power supply of the appliance before performing any Periodic 1 year 2 years... -
Page 39: Draining The Boiler
MAINTENANCE REMOVAL, CHECK AND INSTALLATION OF THE BURNER ELECTRODE DRAINING THE BOILER Essential recommendations for the correct operation of the appliance. Essential recommendations for safety Remove the electrode to control it in case of ignition problems. • • Before draining the DHW tank, drain the heating (primary) circuit or bring its pressure to 0 bar. -
Page 40: Removal And Installation Of The Burner
Burner flange nuts Fan clamp screw Check that there is no discoloured or cracked area on the outer surface of the burner hood (1). If there is, contact ACV's customer support. Electrode screws Remove and replace the seals and gaskets. - Page 41 MAINTENANCE Detail of burner components Burner hood Attaching nuts Fan seal with check valve Fan clamp with 1 attachment screw Fan assembly O-ring Venturi Gas valve Gas connection Retaining clip Condensate dish Air inlet Heat exchanger Burner tube Unlock Lock Burner hood insulation (not shown) Flame sight glass Electrode assembly...
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Page 42: Cleaning The Exchanger
MAINTENANCE CLEANING THE EXCHANGER RESTARTING AFTER MAINTENANCE Set-up conditions Set-up conditions • Boiler shut down • All removed components reinstalled • External power supply isolated • All connections made • Gas supply closed • Power supply • Burner removed i.a.w. procedure “Removal and Installation of the Burner” on page 40. •... -
Page 43: Locking Codes
LOCKING CODES Codes Description of the fault Solution for the fault 1. Check gas supply to appliance. 2. Check Ignition cable connection in control box. E 01 Failed ignition: The burner failed to light after 5 ignition attempts. 3. Check electrode for defects, and distance between the pins. 4. - Page 44 LOCKING CODES Codes Description of the fault Solution for the fault 1. Check supply temperature sensor, connectors and wiring harness for an open circuit. Supply Sensor Open: An open circuit has been detected in the appliance supply E 31 2. If necessary replace the sensor, or the wire harness. temperature sensor circuit 3.
- Page 45 LOCKING CODES Codes Description of the fault Solution for the fault 1. Verify fl ow in the system. Delta T protection blocking - Delta T too high 2. Check pump for blockage and obstructions, unblock it as required. Replace if neccessary. 1.
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Page 46: Service Log
SERVICE LOG SERVICE LOG Service date CO2 % Flue gas T° Efficiency Remarks Name Signature Prestige 24-32 Solo/Excellence : A1004335 - 664Y6700 • D... -
Page 47: Declaration Of Conformity
DECLARATION OF CONFORMITY ECODESIGN DATA Boiler type and model Prestige Solo Excellence Solo Excellence ☑ ☑ ☑ ☑ Condensing boiler Low temp boiler ☑ ☑ ☑ ☑ Combination heater ☐ ☑ ☐ ☑ Useful heat output at 30% of rated 10.1 10.1 heat output... -
Page 48: Product Fiche
No No No No peak h ours: ACV International Oude Vijverweg, 6 1653 Dworp (Belgium) 21/8/2015 A1002313 – R ev A Prestige 24-32 Solo/Excellence : A1004335 - 664Y6700 • D...