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HeatMaster
Evo
25 - 35 - 45 - 70 - 85 - 120
TC
Installation,
Operation &
Maintenance
Instructions for the User and the Installer
EN
A1008677-664Y8100 • A

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Summary of Contents for ACV Heatmaster 25 TC Evo

  • Page 1 HeatMaster 25 - 35 - 45 - 70 - 85 - 120 Installation, Operation & Maintenance Instructions for the User and the Installer A1008677-664Y8100 • A...
  • Page 2: Table Of Contents

    Table of Contents General Information ........3 Installation ............. 26 Meaning of Symbols ............4 Safety Instructions for the Installation ......26 What to Check on a Regular Basis ........4 Tools required for the installation ........26 End of the product life ............4 Package Contents ..............27 User’s Guide ............5 Handling instructions ............27...
  • Page 3: General Information

    • In spite of the strict quality standards that ACV applies to its appliances during production, inspection and • The manufacturer declines all liability for any transport, faults may occur.
  • Page 4: Meaning Of Symbols

    At the end of the service life of the product, do not dis- pose of the product as solid urban waste. Hand it over to a differentiated waste collection centre. Please contact your installer or your ACV representative for the removal and disposal of your appliance. A1008677-664Y8100 • A...
  • Page 5: User's Guide

    User’s Guide USING THE CONTROL PANEL • When putting in sleeping mode using the ACVMax Touch control panel - It is comprised of an soft key, the appliance will not react to any LCD display and soft keys reacting to the touch heat demand.
  • Page 6: Home Screen

    User’s Guide HOME SCREEN STAND-BY SCREEN The Home Screen presents status information in a very This screen is displayed at start-up. It indicates that the user-friendly way so that the current state of the boiler can HeatMaster is ready to respond when a demand is re- be quickly accessed.
  • Page 7: Status Messages

    User’s Guide STATUS MESSAGES • Stand-by - Indicates that the HeatMaster is ready to • CH Setpoint Reached - The burner is not fired be- respond when a demand is received. cause the supply/system water temperature exceeds the setpoint. The central heating circulator continues •...
  • Page 8: Controller Set-Up Guide

    User’s Guide CONTROLLER SET-UP GUIDE Starting from the Home screen : HeatMaster • To navigate on the screen, use the UP, DOWN, LEFT and RIGHT soft keys 84°C • Use the OK key to validate a selection. 61°C Target = 85°C •...
  • Page 9: Heating Ez Setup

    User’s Guide HEATING EZ SETUP Heating EZ Setup allows the installer to quickly customize the central heating settings for the application. Select CH Demand (No outdoor sensor connected) EZ Setup Heating EZ Setup Select CH Demand prompts the installer to select how a CH Select CH Demand Demand is generated.
  • Page 10 User’s Guide Select CH Demand (Outdoor sensor connected) Select CH Demand prompts the installer to select how a CH Demand is gener- EZ Setup ated. There are several Select CH Demand options, among which the installer must make a selection. Heating EZ Setup Thermostat &...
  • Page 11: Dhw Ez Setup

    User’s Guide DHW EZ SETUP Select DHW Demand prompts the installer to select how a DHW EZ Setup Demand is generated. There are two Select DHW Demand op- tions, among which the installer must make a selection. When Thermostat is selected in Select DHW Demand, a domestic DHW EZ Setup hot water call from an aquastat or dry contact switch will enable the HeatMaster with a fixed setpoint for a domestic hot water call..
  • Page 12: Easy Setup Reset

    User’s Guide EASY SETUP RESET EZ Setup EZ Setup Reset EZ Setup Reset allows to reset all EZ setup settings back to the EZ Setup Reset original factory defaults. Follow the on-screen instructions to reset all EZ setup settings. Press OK to restore factory settings, any other button to keep current settings.
  • Page 13: Ch/Dhw Operation

    User’s Guide CH/DHW OPERATION CH / DHW Operation CH/DHW Operation provides a simple way to enable/disable either the CH or the DHW function of the HeatMaster. Heating enabled Touch the soft keys to select the object (CH or DHW icon), then touch to toggle between the enabled/disabled status.
  • Page 14: Appliance Description - HeatmasterĀ® 25 - 35 - 45 - 70 - 85 - 120 Tc

    All the HeatMaster® TC models are equipped with a for more information. high efficiency charging pump and with an ACV air/ gas premix burner with low NOx emissions. During It is up to the installer to determine the best solution operation, the burner starts automatically as soon as and reach the results the user is expecting.
  • Page 15: Technical Specifications

    Technical Specifications COMBUSTION CHARACTERISTICS HM 25 TC HM 35 TC HM 45 TC Main Characteristics G20/G25 G20/G25 G20/G25 25.0 25.0 35.0 35.0 45.0 45.0 Input (PCI) (80/60°C) 24.3 24.3 34.1 34.1 44.1 44.1 Output at 100% (50/30°C) 26.0 26.0 36.4 36.4 46.8 46.8...
  • Page 16: Electrical Characteristics

    Technical Specifications HM 70 TC HM 85 TC HM 120 TC Main Characteristics G20/G25 G20/G25 G20/G25 69.9 69.9 85.0 85.0 115.0 115.0 Input (PCI) 21.5 21.5 21.0 21.0 23.2 23.2 (80/60°C) 68.0 68.0 82.9 82.9 111.7 111.7 Output at 100% (50/30°C) 74.0 74.0...
  • Page 17: Erp Data (Ecodesign)

    Technical Specifications ErP DATA (ECODESIGN) Boiler type and model HeatMaster TC Condensing boiler ☑ ☑ ☑ ☑ ☑ ☑ Low temp boiler ☑ ☑ ☑ ☑ ☑ ☑ Combination heater ☑ ☑ ☑ ☑ ☑ ☑ Useful heat output at 30% of rated heat output 7.95 11.2 14.6...
  • Page 18: Chimney Characteristics

    * See page 20 to calculate the flue pipe length. ** A C53 connection of the HeatMaster TC boilers requires an optional accessory. *** Not recommended - For more information, please contact your ACV representative. It is mandatory to ventilate the boiler room. The high or low air vent opening dimensions depend on the boiler power and the boiler room size.
  • Page 19: Flue Pipe Connection Types

    Technical Specifications FLUE PIPE CONNECTION TYPES It is mandatory to use ACV flue systems to C 63(x) Type C boiler meant to be connected to a sys- connect the appliance. tem for supplying combustion air and discharging combustion products, that is approved and sold...
  • Page 20: Calculation Of The Flue Pipe Length

    Technical Specifications CALCULATION OF THE FLUE PIPE LENGTH When connecting the flue pipes, make sure not to exceed the maximum flue pipe length, recommended for the product, or the system pressure might decrease. The flue pipe length can be calculated using the method shown below.
  • Page 21: Cascade : Calculation Of The Maximum Length Of Flue Pipes

    Make sure to install an external non-return valve on the flue connection and/or an approved flue cascade kit, as required. Please contact your ACV representative for the correct accessory. Appliance type* Maximum length in M. Elbow type...
  • Page 22: Approved Chimney Components

    Technical Specifications APPROVED CHIMNEY COMPONENTS A1008677-664Y8100 • A...
  • Page 23 Technical Specifications A1008677-664Y8100 • A...
  • Page 24: Hydraulic Characteristics

    Technical Specifications HYDRAULIC CHARACTERISTICS HEATMASTER TC Main Characteristics Capacity (primary) Capacity (DHW) Water pressure drop (primary circuit) (Δt = 20 K) mbar HYDRAULIC PRESSURE DROP CURVE OF THE BOILERS HeatMaster® 25 - 35 - 45 TC HeatMaster® 70 - 85 - 120 TC Perte de charge (mbar) Perte de charge (mbar) HeatMaster®...
  • Page 25: Recommendations For The Prevention Of Corrosion And Scaling In Heating Systems

    ACV recommends using additives that keep the oxygen (radiators, ...). The resulting sludge is then deposited in the in solution in the water, such as Fernox (www.fernox.com) appliance exchanger.
  • Page 26: Installation

    Installation SAFETY INSTRUCTIONS FOR THE INSTALLATION SAFETY INSTRUCTIONS FOR THE INSTALLATION Essential instructions for safety • The connections (electrical, flue pipe, hydraulic) • Isolate the external electrical supply of the must be carried out in accordance with local appliance before performing any operation on the standards and regulations in force.
  • Page 27: Package Contents

    Installation PACKAGE CONTENTS • Close the circulation tube end tap (1) (access At product reception and after removal of from the bottom of the boiler) packaging, check the package contents and that the appliance is free of damages. • Boiler •...
  • Page 28: Chimney Connection

    • ACV-approved components will be used for the • Install a condensate neutralisation system if chimney connection. Failure to do so will make any required by national and/or local regulations and warranty claim void.
  • Page 29: Gas Connection

    Installation GAS CONNECTION RECOMMENDATIONS FOR GAS CONNECTION • The CO , gas flow rate, air flow rate and air/gas supply Essential recommendations for safety parameters are factory-preset and may not be modified • The gas connection must comply with all applicable in Belgium, except for type I 2E(R) boilers.
  • Page 30: Safety Instructions - Hydraulic Circuits

    4.5 bar if the mains supply pressure is in excess the installation of the required safety accessories of 6 bar. in the hydraulic circuits. Please contact your ACV • Flush the system before connecting the domestic representative for more information.
  • Page 31: G3 Requirements And Guidance - Uk Only

    In the UK, for installation of Evo model appliances For discharge pipe arrangements not covered by G3 Guid- directly onto the mains supply of water, ACV offer ance advice should be sought from your local Building bespoke unvented kits which have been sized to Control Offi cer.
  • Page 32: Connection Of The Heating Circuit

    Installation CONNECTION OF THE HEATING CIRCUIT For additional system configurations, refer to "Configuration and system set-up" on page 35 and to the Installer's Handbook. HEATING CONNECTION Typical connection - high temperature Description 1. Isolating valve 2. Heating pump 3. Filling valve 4.
  • Page 33 8. Automatic air vent (built-in) Installation Cold water Hot water Typical connection - low temperature Description 1. Isolating valve 2. 3-way mixing valve 3. Heating pump 4. Safety valve 5. Filling valve 6. Check valve 7. Expansion vessel 8. Drain valve 9.
  • Page 34 Primary filling valve with disconnection Ball valve Check valve ACV / Groupe Atlantic shall not be liable for any special, indirect, incidental or consequential damages if the recommendations herein are not complied with at installation of the appliance in such systems. A1008677-664Y8100 • A...
  • Page 35: Configuration And System Set-Up

    HT or LT circuit, as required. Y/Gr Y/Gr Y/Gr The illustrations are for information only. For more details on the required accessories, refer to the latest ACV price list. Y/Gr Y/Gr Y/Gr Refer to the ML book for the correct Wiring Diagrams, and to "Electrical Characteristics" on page 16.
  • Page 36 Please connect on ACVMax board X18 and route wires to EBV equipment. For additional information and specific system configurations, please contact your ACV representative. 4 3 2 1 1 2 3 1 2 3 4 5 6 7 8 9 10...
  • Page 37: Commissioning

    Commissioning SAFETY INSTRUCTIONS FOR STARTING UP Essential instructions for safety General remark • The components inside the control panel may only be accessed by an approved installer. normal operation, burner starts automatically as soon as the boiler temperature • Set the water temperature in accordance with drops below the preset temperature.
  • Page 38: Filling The System

    Commissioning FILLING THE SYSTEM FILLING THE SYSTEM Put the DHW tank under pressure before pressurizing the heating (primary) circuit. Set-up conditions • External power supply isolated DHW circuit fi lling procedure 1. Open the isolating valves (1) and the draw-off tap (2). 2.
  • Page 39: Starting Up The Boiler

    Measure the CO level. It must be equal to the value at full or below the set rate. power, or lower than that value by 0.5% maximum. If there is a significant deviation, please contact ACV's customer's support. Follow-on tasks Adjustment Procedure...
  • Page 40: Maintenance

    Maintenance SAFETY INSTRUCTIONS FOR MAINTENANCE SAFETY INSTRUCTIONS FOR THE BOILER MAINTENANCE Essential instructions for the correct operation of Essential instructions for the electrical safety the appliance • Before opening the boiler for maintenance, • It is recommended to have the boiler and the turn off the boiler by pushing on the ON/OFF burner serviced at least once a year or every master switch.
  • Page 41: Tools Required For Maintenance

    Maintenance TOOLS REQUIRED FOR MAINTENANCE BOILER SHUT DOWN FOR MAINTENANCE 1. Switch the boiler off using the ON/OFF master switch and isolate the external power supply. 2. Close the gas supply valve of the boiler. pressure (mbar) PERIODIC BOILER MAINTENANCE TASKS Frequency Tasks Periodic...
  • Page 42: Drain The Boiler

    Maintenance DRAINING THE BOILER DRAINING THE BOILER Essential instructions for safety • Before draining the DHW tank, drain the heating (primary) circuit or bring its pressure to 0 bar. • Water flowing out of the drain valve may be extremely hot and could cause severe scalding. Keep people away from the hot water discharge.
  • Page 43: Removal, Check And Installation Of The Burner Electrode

    Maintenance REMOVAL, CHECK AND INSTALLATION OF THE BURNER ELECTRODE Remove the electrode to control it in case of ignition problems. 5. Check the correct alignment of the electrode Set-up conditions ends and that the gap corresponds to the values Boiler shut down •...
  • Page 44: Removal And Installation Of The Burner - Hm 25 To 85 Tc

    Maintenance REMOVAL AND INSTALLATION OF THE BURNER - HM 25 TO 85 TC 3. Reconnect the gas connection (1). Set-up conditions When connecting the air inlet, make sure that the check valve (4) is correctly located at the Boiler shut down •...
  • Page 45: Removal And Installation Of The Burner - Hm 120 Tc

    Maintenance REMOVAL AND INSTALLATION OF THE BURNER - HM 120 TC 9. If not removed previously, remove, check and rein- stall the electrode, refer to "Removal, Check and In- Set-up conditions stallation of the Burner Electrode" on page 43. Boiler shut down •...
  • Page 46: Cleaning The Exchanger

    Maintenance CLEANING THE EXCHANGER RESTARTING AFTER MAINTENANCE Set-up conditions Set-up conditions Boiler shut down All removed components reinstalled • • External power supply isolated All connections made • • Gas supply closed Power supply • • Burner removed i.a.w. procedure Gas supply open "Removal and In- •...
  • Page 47: Troubleshooting

    Troubleshooting Codes Description of the fault Solution for the fault 1. Check gas supply to appliance. Failed ignition: The burner 2. Check Ignition cable connection in control box. E 01 failed to light after 5 ignition 3. Check electrode for defects, and distance between the pins. attempts.
  • Page 48 Troubleshooting Codes Description of the fault Solution for the fault Codes Low Voltage: Line voltage has E 34 fallen below an acceptable The appliance will automatically reset once line voltage returns to normal. E 91 operating level. Low Water: Water level has 1.
  • Page 49 Troubleshooting Codes Description of the fault Solution for the fault System Sensor Shorted: A 1. Check system temperature sensor and wiring for a short circuit. short circuit has been detect- E 91 2. If necessary replace the sensor, or the wire harness. ed in the system temperature 3.
  • Page 50: Service Log

    Service Log A1008677-664Y8100 • A...
  • Page 51 Service Log A1008677-664Y8100 • A...
  • Page 52 ACV International Oude Vijverweg, 6 B-1653 Dworp Belgium belgium.service@acv.com www.acv.com...
  • Page 53 HeatMaster 25 - 35 - 45 - 70 - 85 - 120 TC Evo A1008677_664Y8100 • A...
  • Page 54 ..............4 ..............7 ..............10 ..............16 Fragile - Breekbaar - Zerbrechlich - Frágil - Fragile - Ostrożnie - Хрупкое! Keep dry - Maintenir au sec - Droog bewaren - Trocken aufbewahren - Manténgase seco - Tenere al riparo da acqua e umidità - Chronić przed wilgocią - Хранить в сухом месте Keep standing up - Maintenir en position verticale - Rechtop bewaren - Aufrecht stehen lassen - Manténgase de pie - Mantenere in posizione verticale - Utrzymywać...
  • Page 55 Essential instruction for safety (of persons and equipment) Consigne essentielle à la sécurité (des personnes et du matériel) Belangrijke instructies voor de veiligheid (van personen en materiaal) Grundlegende Hinweise für die Sicherheit (von Personen und Geräten) Instrucción esencial para la seguridad (de las personas y del material) Istruzione essenziale per la sicurezza (delle persone e delle apparecchiature) Najważniejsze instrukcje bezpieczeństwa (Bezpieczeństwo osób i sprzętu) Основные...
  • Page 56 Le numéro d'article (Code) et le numéro de série (N°) de l'appareil sont repris sur sa plaque signalétique et doivent être transmis à ACV dans le cas d'un appel en garantie. À défaut, l'appel en garantie sera réputé nul. Het serie nummer (N°) en artikel code (CODE) zijn vermeld...
  • Page 57 ACV en caso de reclamación en garantía. En caso contrario, no se atenderá la reclamación. Il codice articolo (CODE) e la matricola (N°) dell'apparecchio indicati nella targhetta devono essere forniti ad ACV in caso di richiesta garanzia. In caso contrario non sarà possibile fare la verifica per la garanzia.
  • Page 58 HeatMaster® 25 - 35 - 45 - 70 - 85 - 120 TC A (mm/мм) B (mm/мм) C (mm/мм) D (mm/мм) GAS CATEGORIES/CATÉGORIES DE GAZ/GASCATEGORIEËN/GAS KATEGORIEN/CATEGORÍAS GAS/ CATEGORIA GAS/KATEGORIE GAZOWE/КАТЕГОРИИ ГАЗА Pressure/Pression/Druk/Druck/Presión/Pres- sione/Ciśnienie/ Давление (mbar/мбар) Country/Pays/Land/ Category /Categorie/ Länder/País/Paese/ Kategorie/Categoria/ Kraj/страны...
  • Page 60 • Isolate the external power supply • Couper l'alimentation électrique externe de l'appareil • Verbreek de externe elektrische voeding • Schalten Sie das Gerät stromlos • Aísle el suministro eléctrico externo del aparato • Interrompere l’alimentazione elettrica esterna • Odłącz urządzenie od zasilania energią elektryczną •...
  • Page 61 6..3..2..1..
  • Page 62 HEATMASTER® 25 - 35 - 45 TC 1 2 3 4 5...
  • Page 64 HEATMASTER® 70 - 85 TC 1 2 3 4 5...
  • Page 66 HEATMASTER® 120 TC...
  • Page 68 HEATMASTER® 25 - 35 - 45 TC...
  • Page 69 1. Concentric flue gas/air inlet box 1. Collecteur concentrique d’évacuation 1. Concentrisch lucht toevoer / rookgas 1. Konzentrischer Abgasanschluss des fumées/admission d’’air afvoer 2. Flue gas exhaust tube 2. Abgasrohr 2. Conduite de sortie des fumées 2. Schouwpijp 3. Combustion chamber 3.
  • Page 70 HEATMASTER® 70 - 85 - 120 TC HeatMaster® 70-85 TC HeatMaster® 120 TC...
  • Page 71 1. Concentric flue gas/air inlet box 1. Collecteur concentrique d’évacuation 1. Concentrisch lucht toevoer / rookgas 1. Konzentrischer Abgasanschluss des fumées/admission d’air afvoer 2. Flue gas exhaust tube 2. Abgasrohr 2. Conduite de sortie des fumées 2. Schouwpijp 3. Combustion chamber 3.
  • Page 73 1. Discharge for built-in DHW safety 1. Raccord de décharge de la soupape 1. Aansluiting veiligheidsklep SWW 1. Anschluss für Sicherheitsventil valve / (T & P relief valve - UK only) de sécurité sanitaire intégrée op de riolering Trinkwasser, welches an eine outlet to be connected to the Kanalisation angeschlossen werden 2.
  • Page 76 ACV International Oude Vijverweg, 6 B-1653 Dworp Belgium belgium.service@acv.com www.acv.com...
  • Page 77 Cross-Reference Table - Evo Models  APPLICABILITY : 664Y8100 - Rev A - HeatMaster 25 - 35 - 45 - 70 -85 - 120 TC Evo  664Y8200 - Rev A - HeatMaster 25C Evo  664Y8300 - Rev A - WaterMaster 25 (X) - 35 - 45 (X) - 70- 85 - 120 Evo Ref.

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