Related Manuals for Eyevis eyeLCD-8400-QHD-LE
Summary of Contents for Eyevis eyeLCD-8400-QHD-LE
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Page 1: User Manual
EYEVIS LCD LINE (Product version 1) User Manual Version 1.2 (June 2014) Technical changes reserved. -
Page 2: Additional Support
The content of this document is solely informative, can be changed at any time without notice, and represents no obligation on the part of eyevis. eyevis assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. -
Page 3: Table Of Contents
EYE-LCD-8400-QHD-LE Table of Content Safety/Sicherheit/ Sécurité OSD Menu Safety Precaution ........5 Main Menu . - Page 4 Prepare necessary information � � � � � � � � � � � � � � � � � � � � � � � 50 Approval by eyevis � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 50 Service code: RMA number �...
- Page 5 EYE-LCD-8400-QHD-LE Revision History Page / Version Date Description Section 2013-12 Specification first issued. 2014-06 p. 55 Index added. 2014-09 p. 54-58 RS232 protocol added. Version 1.2 | June 2014...
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Page 6: About This Manual
EYE-LCD-8400-QHD-LE About this Manual Read and pay attention to this manual. It contains important information on the product. In particular, note all of the safety instructions and warnings. Keep this manual in a safe place! Warnings used NOTICE Indicates a hazard that could lead to damage or destruction of the product. The general warning symbol indicates a hazard that could lead to injuries or death. -
Page 7: Safety/Sicherheit/ Sécurité
EYE-LCD-8400-QHD-LE Safety/Sicherheit/ Sécurité Safety Safety Precaution Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. However, improper use can result in electric shock and/or fire. - Page 8 EYE-LCD-8400-QHD-LE Repair — If any of the following conditions occurs, unplug the power cord from the AC outlet, and request a qualified service person to perform repairs. • When the power cord or plug is damaged. • When a liquid was spilled on the product or when objects have fallen into the product.
- Page 9 If dust collects inside the monitor, it may lead to excessive heat, outbreak of fire, or malfunction. Please request a cleaning of the inside of the monitor from an authorized Eyevis servicing dealer or service centre.
- Page 10 EYE-LCD-8400-QHD-LE The Power Cord Do not damage the power cord nor place heavy objects on it, stretch it or over bend it. Do not use damaged extension cords. Damage to the cord may result in fire or electric shock. Use only the power cord supplied with the monitor. Do not use the power cord with a power tap.
- Page 11 EYE-LCD-8400-QHD-LE NOTICE This is a class A product according EN 55022: 2010. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate counter measures. NOTICE To maintain compliance with EMC regulations, use shielded cables to connect to the following terminals: PC/AV DVI-D output terminal, PC/AV DVI-D input terminal, PC/AV HDMI input terminal, PC D-SUB input terminal, PC RGB input terminals, and...
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Page 12: Zu Diesem Handbuch
EYE-LCD-8400-QHD-LE Zu diesem Handbuch Lesen und beachten Sie dieses Handbuch. Darin stehen wichtige Informationen zum Produkt. Beachten Sie insbesondere alle Sicherheits- und Warnhinweise. Bewahren Sie diese Anleitung sorgfältig auf! Verwendete Warnhinweise ACHTUNG Kennzeichnet eine Gefahr, die zur Beschädigung oder Zerstörung des Produkts führen kann. -
Page 13: Sicherheitsvorkehrungen
EYE-LCD-8400-QHD-LE Sicherheit Sicherheitsvorkehrungen Elektrizität erfüllt viele nützliche Aufgaben, kann aber auch Personen- und Sachschäden verursachen, wenn sie unsachgemäß gehandhabt wird. Dieses Produkt wurde mit Sicherheit als oberster Priorität konstruiert und hergestellt. Dennoch besteht bei unsachgemäßer Handhabung u.U. Stromschlag- und Brandgefahr. Um mögliche Gefahren zu vermeiden, befolgen Sie beim Aufstellen, Betreiben und Reinigen des Produkts bitte die nachstehenden Anleitungen. - Page 14 EYE-LCD-8400-QHD-LE Gegenständen besteht Stromschlaggefahr bzw. die Gefahr von Kurzschlüssen zwischen den Bauteilen. Aus demselben Grunde dürfen auch keine Flüssigkeiten auf das Gerät verschüttet werden. Wartung — Versuchen Sie auf keinen Fall, selbst Wartungsarbeiten am Gerät durchzuführen. Durch das Entfernen von Abdeckungen setzen Sie sich hohen Spannungen und anderen Gefahren aus.
- Page 15 Vermeiden Sie es, den Monitor mit harten Gegenständen abzureiben oder zu berühren. Wir bitten um Ihr Verständnis, dass eyevis über die gesetzlich anerkannte Leistungshaftung hinaus keine Haftung für Fehler übernimmt, die sich aus der Verwendung durch den Kunden oder einen Dritten ergeben, und auch nicht für sonstige Funktionsstörungen oder Schäden, die während der...
- Page 16 Staub im Inneren des Monitors ansammelt, kann es zu einer Überhitzung des Geräts und in der Folge zu einem Brand oder Fehlfunktionen kommen. Bitte lassen Sie das Innere des Monitors von einem autorisierten eyevis-Händler oder einem eyevis Servicecenter reinigen. Bilder können auf diesem Monitor nicht gedreht werden. Wenn Sie den Monitor in vertikaler Ausrichtung verwenden, müssen Sie die Bilder zuvor...
- Page 17 EYE-LCD-8400-QHD-LE ACHTUNG Dieses Gerät ist ein Produkt der Klasse A gemäß EN 55022: 2010. In Wohnräumen kann dieses Gerät Störsignale erzeugen, die durch entsprechende Abhilfemaßnahmen durch den Benutzer beseitigt werden müssen. ACHTUNG Verwenden Sie EMV-gerechte, abgeschirmte Kabel, um die folgenden Anschlüsse zu verbinden: PC/AV DVI-D-Ausgangsanschluss, PC/AV DVI-D-Eingangsanschluss, PC/AV HDMI-Eingangsanschluss, PC D-sub-Eingangsanschluss, PCRGB-...
- Page 18 EYE-LCD-8400-QHD-LE À propos de ce Manuel Lisez et suivez ces instructions. Ils contient des informations importantes sur le produit. Faites particulièrement attention à toutes les consignes de sécurité et aux avertissements. Conservez ce manuel soigneusement! Des symboles d`avertissement utilisés ATTENTION Indique un danger qui peut endommager ou détruire le produit.
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Page 19: Précautions De Sécurité
EYE-LCD-8400-QHD-LE Sécurité Précautions de sécurité L’électricité remplit de nombreuses fonctions utiles, mais elle peut provoquer des blessures et des dégâts matériels si elle n’est pas utilisée correctement. Cet appareil a été conçu et fabriqué en attachant la plus grande importance à la sécurité. - Page 20 EYE-LCD-8400-QHD-LE Entretien — N’essayez pas de réparer vous-même l’appareil. La dépose des couvercles peut vous exposer à une haute tension ou à d’autres dangers. Confiez toute réparation à un personnel qualifié. Réparation — Dans les cas suivants, débranchez le cordon d’alimentation au niveau de la prise secteur et demandez à...
- Page 21 Ne frottez pas, ne grattez pas le moniteur avec un objet dur. Il faut savoir que la Eyevis décline toute responsabilité en cas d’erreurs commises durant l’utilisation par le client ou par une tierce personne, ainsi qu’en cas de dysfonctionnement ou de dommage survenu à...
- Page 22 EYE-LCD-8400-QHD-LE Veuillez vous assurer que la prise est installée près du système et est facilement accessible. Le cordon d‘alimentation est un dispositif de déconnexion. Le cordon d’alimentation N’endommagez pas le cordon d’alimentation, ne déposez pas d’objets lourds sur le cordon d’alimentation, ne tirez pas dessus et ne le pliez pas de manière excessive.
- Page 23 EYE-LCD-8400-QHD-LE ATTENTION Ce produit appartient à la Classe A d‘après la norme EN 55022: 2010. Dans un environnement résidentiel, il peut provoquer des interférences radio et, dans ce cas, l’utilisateur peut être obligé de prendre les mesures nécessaires. ATTENTION Afin de satisfaire aux normes EMC, utiliser des câbles blindés pour connecter les bornes suivantes : Borne de sortie PC/AV DVI-D, borne d’entrée PC/AV DVI-D, borne d’entrée PC/ AV HDMI, borne d’entrée PC D-sub, bornes d’entrée PC RVB, et bornes...
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Page 24: Box Content
Take the EYE-LCD display out of its shipping carton Box Content • 1 display • 1 power cord • 1 user‘s manual • 4 DVI cord • 1 eyevis display adjustment software on CD • 1 IR remote control User Manual... -
Page 25: Connectors & Control
DVI-D input 3 DVI-Input quadrant 4 DVI-D input 4 Controling (RS232) Name Remarks RS232 Input RJ45 Input RJ45 Output RS232 Output (for connection additional eyevis displays) LAN Input RJ45 Input for LAN (local area network) Version 1.2 | June 2014... -
Page 26: Backside Controls
EYE-LCD-8400-QHD-LE Backside Controls Name Remarks • Service mode • Reset database • Not used • DIP switches Bootloader mode • Not used • Not used • Not used Turn-switches for setting the display address left switch -> Value x 100 center switch ->... -
Page 27: Installation
The display frame has VESA approved holes on the backside that allow their quick and simple mounting. Optionally eyevis provides wall-mounting kits for the displays from the EYE-LCD-8400-QHD-LE. These wall-mounting kits consist of wall-mounting brackets that have to be fixed to the backside of the display and an according wall-fixture. -
Page 28: Operating The Display
EYE-LCD-8400-QHD-LE Operating the Display Intended Use The EYE-LCD-8400-QHD-LE display can visualise extremely fine digital pictures. The displays have been especially designed for the sophisticated use in professional high-resolution applications. The display can be used in environments with following parameters: Operating temperature: 0°C to 40°C (32°F to 104°F) Humidity: 20-90% RH (non-condensing) Operating Noise The speed level of the integrated Fans is depending on backlight setting. -
Page 29: Picture & Synchronisation
EYE-LCD-8400-QHD-LE Picture & Synchronisation For fulfilled picture must a entire signal be received with a native (physical) resolution of the display. The input signal must be adjusted to 3840x2160 pix resolution. NOTE: Input signal will not be scaled! • DVI-Input < 1920x1080 → Signal will arranged centrally per quadrant •... -
Page 30: Controlling The Display
EYE-LCD-8400-QHD-LE Controlling the Display The Remote Control The menu functions of the OSD menu can be accessed with the eyevis Remote-Control (RC), see picture below. (To use the RC aim at the display’s IR-Receiver) Opening the On-Screen-Display (OSD) ► Press the MENU/EXIT-Button to open the OSD Menu on the screen. -
Page 31: Changing The Remote Control Batteries
EYE-LCD-8400-QHD-LE Changing the remote control batteries Remove the battery cover Slide back and remove the battery cover in the direction of the arrow. Insert the batteries Align and insert two AAA batteries according to their plus and minus ports (as indicated on the button of the battery case of the remote control). -
Page 32: Osd Menu
EYE-LCD-8400-QHD-LE OSD Menu NOTE: Illustrated values may differ from your displayed OSD menu settings, depending on the firmware version and connected signal sources. Main Menu In this menu you can set common adjustments. For more information see chapter „Navigating in the OSD-Menu“ on page 28. Main Menu Input Status Tools... -
Page 33: Input Status
EYE-LCD-8400-QHD-LE Input Status Input Status Input 1 Info 1920 x 1080 - 59.95 Input 2 Info 1920 x 1080 - 59.95 Input 3 Info 1920 x 1080 - 59.95 Input 4 Info 1920 x 1080 - 59.95 Input Format HD - HD - HD - HD Link Status SL SL - SL SL Resolution and frequency of input signal 1... -
Page 34: Tools
EYE-LCD-8400-QHD-LE Tools Tools Front LED Enable Input Detect Mode Auto Input Presets 4 x SL Switches the front LED ON/OFF. Press ENTER ENTER Front LED Enable Press to switch ON or OFF. (Default: ON) Press to return to previous menu.. MENU/ENTER ◄... -
Page 35: Fan Status
EYE-LCD-8400-QHD-LE Fan Status Fan Status Fan Group Nr. 1 Speed Fan Group Nr. 2 Speed Fan 1 Status Fan 2 Status Fan 3 Status Fan Group Nr. 1 Current speed of Fan Group Nr. 1 (depends on CPU Temperature) Speed Press to return to the previous menu. -
Page 36: Temperature Status
EYE-LCD-8400-QHD-LE Temperature Status Temperature Status Temp CPU Board Temp Backlight Current temperature of CPU Board Temp CPU Board Press to return to the previous menu. MENU/EXIT ◄ Current temperature of Backlight Temp Backlight Press to return to the previous menu. MENU/EXIT ◄... -
Page 37: Info
EYE-LCD-8400-QHD-LE Info Info CPU FW Version 1.04.00 CPU DB Version 1.04.00 Input Board 1 FW 1055.1051 Input Board 2 FW 1055.1051 Firmware version of the CPU CPU FW Version Press to return to the previous menu. MENU/EXIT ◄ Version of the used CPU Database CPU DB Version Press to return to the previous menu. -
Page 38: Network
EYE-LCD-8400-QHD-LE Network Network IP Address 192 168 000 011 Netmask 255 255 255 000 Gateway Address 162 168 000 001 MAC Address 1C:19:DE:FF:FF:AA Adjusts the IP address. display. Press ENTER ENTER IP Address Press to select the desired value and then press ◄... -
Page 39: Color Adjustment
EYE-LCD-8400-QHD-LE Color Adjustment Color Adjustment Color Settings User Green Blue Adjusts the colour settings. Press ENTER ENTER Press ◄ ► to select the desired setting and then press ENTER Color Settings Option: User or Auto (Default: Auto). Press MENU/EXIT to return to the previous menu Increases or decreases the red level. -
Page 40: Picture Settings
EYE-LCD-8400-QHD-LE Picture Settings Picture Settings Brightness Contrast Gamma Presets Genlock Framedelay Backlight Increases or decreases the brightness. Press ENTER ENTER Press ◄ ► to select the desired level and then press ENTER Brightness Range: 0~255 (Default: 128). Press MENU/EXIT to return to the previous menu Increases or decreases the contrast. -
Page 41: Description Of Selected Functions Of The Qhd
EYE-LCD-8400-QHD-LE Description of selected functions of the QHD Input Detect Mode The Display supports both Single-Link DVI (SL) and Dual-Link DVI (DL). Whereas in SL mode each source cable provides the image for one Full HD quarter of the display, in DL mode a 1920x2160 image is transferred over a single cable providing the image for one half of the display. -
Page 42: Eyedevicesetup" Control Software
EYE-LCD-8400-QHD-LE “eyeDeviceSetup” Control Software The EYE-LCD-8400-QHD-LE can be controlled and configured with the included “eyeDeviceSetup“ software. To control the EYE-LCD-8400-QHD-LE you need a windows compatible PC with a serial Interface (RS232). If a serial interface (RS232) do not exists, you can use the USB-RS232 adapter (not included in delivery) to connect the display. -
Page 43: Mode Of Operation
EYE-LCD-8400-QHD-LE Mode of operation The EYE-LCD-8400-QHD-LE is equipped with a internal processing which can access to every individual quadrant of the monitor. The internal database includes all needed parameters. With the this software you can read out and manipulate the parameters. ►... -
Page 44: Status" Settings
EYE-LCD-8400-QHD-LE “STATUS” settings The index “Status” indicated the current operating values of the monitor. To update the operating values press the button „Refresh“ on the left side. Range of Value / Parameter Function Default Value Fan 1 Speed The current speed of Fan 1 0-255 Fan 1 Status Shows whether Fan 1 is detected to be... -
Page 45: Troubleshooting Guide
EYE-LCD-8400-QHD-LE Troubleshooting Guide Before calling service personnel, please check the following chart for a possible cause of the trouble you are experiencing. Symptom Check these things • No picture Make sure the power cord is plugged in • Maybe the power is OFF or Standby •... -
Page 46: Effects In Continuous Operation Of Lcds
EYE-LCD-8400-QHD-LE Effects in continuous operation of LCDs False installation or use of the display during operating time may bring undesirable partly visible effects. The internal structure of LCD panel may be changed by outside influences with partly visible effects. "Image Sticking" This phenomenon which named alternatively "image retention", "ghost image", "memory effect"... -
Page 47: Prevention Of Image Retention
EYE-LCD-8400-QHD-LE Prevention of Image Retention NOTICE! Reduce ambient temperature The ambient temperature and therefore the temperature inside the LCD display plays a decisive role for the appearance of image retention. The risk of image retention increases the higher the surrounding temperature is. -
Page 48: Failure Of Pixel
EYE-LCD-8400-QHD-LE Evaluation of Visual Range Failure of pixel A image point (Pixel) consist of 3 sub pixel with basic colour red, green and blue. The physical dimension of a pixel (also called pixel pitch) differs depending on the model (look at the data sheet for more information). If a pixel failure is larger than 1/2 pixel, it counts as pixel failure according to definition. -
Page 49: Overview Acceptable Total Number Of Dot Defects
EYE-LCD-8400-QHD-LE Overview acceptable total number of dot defects Isolated pixel errors can not be eliminated for production reasons. The standard ISO 9241-307 specify the acceptable total number of dot defects for class II panels. You can see the tolerance limits in the following table: Acceptable total number of dot defects according to ISO 9241-307 for class II panels (in relation to the resolution) Defect type 1... -
Page 50: Warranty Terms And Conditions
Duration and validity of warranty The specified product is under warranty for 24 months beginning from the date of delivery by eyevis , valid for the European Union. 12 months applies to products that were purchased outside the European Union. Warranty services during the warranty period do not extend the validity period of the warranty. -
Page 51: Warranty On Repairs
The reaction time to claim a right given by this warranty starts with the customer’s announcement of the claim to eyevis. It is calculated in accordance with the standard service hours of the eyevis (Monday - Friday 6:00 AM to 6:00 PM local German time, except German bank holidays). -
Page 52: Advised Procedure For Raising A Claim
The customer has to pack the defective device properly in the original box, to label it as fragile, and to attach the RMA number visibly on the box. eyevis can provide a new original box on request. The customer is liable for damages caused by the use of improper or unsuitable packaging. -
Page 53: Limitations Of Liability
The warranty shall not apply to repairs or service necessitated by normal wear and tear or for lack of reasonable and proper maintenance. As far as the liability of eyevis is excluded or limited, this also applies to the personal compensation liability of its staff, employees, associated employees, agents, and auxiliary persons. -
Page 54: Appendix
EYE-LCD-8400-QHD-LE Appendix Appendix: Technical specification EYE-LCD-8400-QHD-LE DISPLAY: Resolution: 3840 × 2160 Pixels Active Screen Area: 1860,48 mm (H) × 1046,52 mm (V) Brightness: 500 cd/m (max.) Contrast: 1400:1 (typ.) Pixel Pitch: 0,4845 mm (H) x 0,4845 mm (V) Polariser: Hard Coating (3H), Anti-Glare Treatment ofthe Front Polariser (Haze 10%) Response Time: 12 ms Colour Depth:... -
Page 55: Appendix: Dimensions Eye-Lcd-8400-Qhd-Le
EYE-LCD-8400-QHD-LE Appendix: Dimensions EYE-LCD-8400-QHD-LE Version 1.2 | June 2014... -
Page 56: Appendix: Rs232 Protocol
None Stop Bit: Connection 1:1, RxD, TxD, GND The communication with the eyevis LC display series is based on an internal database. For interfacing to external controls, there is an easy to use command parser for communication. Commands The following user commands are available. - Page 57 EYE-LCD-8400-QHD-LE Description of commands NOTE: Command description = case insensitive! Structure of the protocol: <INSTRUCTION> ( <DEVICE_ID> ; <COMMAND> ; <ARGUMENTS> ) Structure description: <INSTRUCTION> ( <DEVICE_ID> ; <COMMAND> ; <ARGUMENTS> ) The following instructions are available. Read Instruction Description Instruction to read values.
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Page 58: Responses
EYE-LCD-8400-QHD-LE Responses Read Positive Response Negative Response Instruction DATA(1;<COMMAND>;<VALUES>) NACK(1) Write Positive Response Negative Response Instruction ACK(1) NACK(1) Other Positive Response Negative Response Instruction FORMAT ACK(1) NACK(1) NOTE: Unknown instructions are always answered with NACK(<DEVICE_ID>). Command: GET(<DEVICE_ID>;ALL) The device transmits all available data and an acknowledgement after the last transmitted data. -
Page 59: Command List
EYE-LCD-8400-QHD-LE Command list RW Flags Description Flag Instructions Description [GET/SET] SET in database, save in database, GET from database [GET/SET] SET on device, save in database, GET from database [GET/SET] SET on device, no save in database, GET from device [GET] GET from device, read-only value GET from device, save functionality depends on command (no save, save in... - Page 60 EYE-LCD-8400-QHD-LE IPU_I1_STABLE_ Input 1 Source Present 5000 1000 OPERATION IPU_I1_V_ACTIVE_SIZE Input 1 Active Lines 5000 1000 IPU_I1_H_ACTIVE_SIZE Input 1 Active Columns 5000 1000 IPU_I1_V_TOTAL_SIZE Input 1 Total Lines 5000 1000 IPU_I1_H_TOTAL_SIZE Input 1 Total Columns 5000 1000 IPU_I1_FRAME_FREQ Input 1 Frequency 5000 1000 IPU_I2_STABLE_...
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Page 61: Index
EYE-LCD-8400-QHD-LE Index ACCESSORY BOX PACKAGING BOX CONTENT PACKING LIST CLAIM PIXEL COSTS POLLUTIONS LEGAL BLISTERING LIMITATIONS DEPRESSION PACKING INCLUSION RAISING A CLAIM LINT REACTION TIME MARK SCRATCH SERVICE TRANSPORT PORTRAIT CONNECTION POWER CONTROLLING REMOTE CONTROL RETENTION IMAGE STICKING MURA OPERATING TIME DOT DEFECTS SHADE FORMATION STATIC IMAGES... - Page 62 Fax: +49 (0)7121-4 33 03-22 Hotline: +49 (0)7121-4 33 03-290 (netPIX & eyeCON) Hotline: +49 (0)7121-4 33 03-291 (Cubes & Displays) web: www.eyevis.de e-mail: info@eyevis.de service@eyevis.de service: Version: 1.2 | June 2014 Copyright © 2014 eyevis GmbH. All rights reserved.
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