Related Manuals for Eyevis LCD-8400-QHD-V2
Summary of Contents for Eyevis LCD-8400-QHD-V2
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Page 1: User Manual
EYEVIS LCD LINE (Product version 1) User Manual For product variants: EYE-LCD-8400-QHD-V2 EYE-LCD-8400-QHD-V2-TIRP50AG Version 1.0 (March 2016) Technical changes reserved. -
Page 2: Additional Support
The content of this document is solely informative, can be changed at any time without notice, and represents no obligation on the part of eyevis. eyevis assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. -
Page 3: Table Of Contents
EYE-LCD-8400-QHD-V2 Table of Content Safety / Sicherheit / Sécurité On-Screen-Display (OSD) menu Safety precaution ........6 Using the OSD menu . - Page 4 Approval by eyevis � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �...
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Page 5: About This Manual
EYE-LCD-8400-QHD-V2 About this manual Read and pay attention to this manual. It contains important information on the product. In particular, note all of the safety instructions and warnings. Keep this manual in a safe place! Warnings used NOTICE Indicates a hazard that could lead to damage or destruction of the product. -
Page 6: Safety / Sicherheit / Sécurité
EYE-LCD-8400-QHD-V2 Safety / Sicherheit / Sécurité Safety Safety precaution Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. - Page 7 EYE-LCD-8400-QHD-V2 Repair — If any of the following conditions occurs, unplug the power cord from the AC outlet, and request a qualified service person to perform repairs. • When the power cord or plug is damaged. • When a liquid was spilled on the product or when objects have fallen into the product.
- Page 8 If dust collects inside the monitor, it may lead to excessive heat, outbreak of fire, or malfunction. Please request a cleaning of the inside of the monitor from an authorized Eyevis servicing dealer or service centre.
- Page 9 EYE-LCD-8400-QHD-V2 The power cord Do not damage the power cord nor place heavy objects on it, stretch it or over bend it. Do not use damaged extension cords. Damage to the cord may result in fire or electric shock. Use only the power cord supplied with the monitor.
- Page 10 EYE-LCD-8400-QHD-V2 NOTICE This is a class A product according EN 55022: 2010. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate counter measures. NOTICE To maintain compliance with EMC regulations, use shielded cables to...
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Page 11: Zu Diesem Handbuch
EYE-LCD-8400-QHD-V2 Zu diesem Handbuch Lesen und beachten Sie dieses Handbuch. Darin stehen wichtige Informationen zum Produkt. Beachten Sie insbesondere alle Sicherheits- und Warnhinweise. Bewahren Sie diese Anleitung sorgfältig auf! Verwendete Warnhinweise ACHTUNG Kennzeichnet eine Gefahr, die zur Beschädigung oder Zerstörung des Produkts führen kann. -
Page 12: Sicherheitsvorkehrungen
EYE-LCD-8400-QHD-V2 Sicherheit Sicherheitsvorkehrungen Elektrizität erfüllt viele nützliche Aufgaben, kann aber auch Personen- und Sachschäden verursachen, wenn sie unsachgemäß gehandhabt wird. Dieses Produkt wurde mit Sicherheit als oberster Priorität konstruiert und hergestellt. Dennoch besteht bei unsachgemäßer Handhabung u.U. Stromschlag- und Brandgefahr. Um mögliche Gefahren zu vermeiden, befolgen Sie beim Aufstellen, Betreiben und Reinigen des Produkts bitte die nachstehenden Anleitungen. - Page 13 EYE-LCD-8400-QHD-V2 Gegenständen besteht Stromschlaggefahr bzw. die Gefahr von Kurzschlüssen zwischen den Bauteilen. Aus demselben Grunde dürfen auch keine Flüssigkeiten auf das Gerät verschüttet werden. Wartung — Versuchen Sie auf keinen Fall, selbst Wartungsarbeiten am Gerät durchzuführen. Durch das Entfernen von Abdeckungen setzen Sie sich hohen Spannungen und anderen Gefahren aus.
- Page 14 Vermeiden Sie es, den Monitor mit harten Gegenständen abzureiben oder zu berühren. Wir bitten um Ihr Verständnis, dass eyevis über die gesetzlich anerkannte Leistungshaftung hinaus keine Haftung für Fehler übernimmt, die sich aus der Verwendung durch den Kunden oder einen Dritten ergeben, und auch nicht für sonstige Funktionsstörungen oder Schäden, die während der...
- Page 15 Staub im Inneren des Monitors ansammelt, kann es zu einer Überhitzung des Geräts und in der Folge zu einem Brand oder Fehlfunktionen kommen. Bitte lassen Sie das Innere des Monitors von einem autorisierten eyevis-Händler oder einem eyevis Servicecenter reinigen. Bilder können auf diesem Monitor nicht gedreht werden. Wenn Sie den Monitor in vertikaler Ausrichtung verwenden, müssen Sie die Bilder zuvor...
- Page 16 EYE-LCD-8400-QHD-V2 ACHTUNG Dieses Gerät ist ein Produkt der Klasse A gemäß EN 55022: 2010. In Wohnräumen kann dieses Gerät Störsignale erzeugen, die durch entsprechende Abhilfemaßnahmen durch den Benutzer beseitigt werden müssen. ACHTUNG Verwenden Sie EMV-gerechte, abgeschirmte Kabel, um die folgenden Anschlüsse zu verbinden:...
- Page 17 EYE-LCD-8400-QHD-V2 À propos de ce manuel Lisez et suivez ces instructions. Ils contient des informations importantes sur le produit. Faites particulièrement attention à toutes les consignes de sécurité et aux avertissements. Conservez ce manuel soigneusement! Des symboles d`avertissement utilisés ATTENTION Indique un danger qui peut endommager ou détruire le produit.
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Page 18: Précautions De Sécurité
EYE-LCD-8400-QHD-V2 Sécurité Précautions de sécurité L’électricité remplit de nombreuses fonctions utiles, mais elle peut provoquer des blessures et des dégâts matériels si elle n’est pas utilisée correctement. Cet appareil a été conçu et fabriqué en attachant la plus grande importance à la sécurité. - Page 19 EYE-LCD-8400-QHD-V2 Entretien — N’essayez pas de réparer vous-même l’appareil. La dépose des couvercles peut vous exposer à une haute tension ou à d’autres dangers. Confiez toute réparation à un personnel qualifié. Réparation — Dans les cas suivants, débranchez le cordon d’alimentation au niveau de la prise secteur et demandez à...
- Page 20 Ne frottez pas, ne grattez pas le moniteur avec un objet dur. Il faut savoir que la Eyevis décline toute responsabilité en cas d’erreurs commises durant l’utilisation par le client ou par une tierce personne, ainsi qu’en cas de dysfonctionnement ou de dommage survenu à...
- Page 21 EYE-LCD-8400-QHD-V2 Veuillez vous assurer que la prise est installée près du système et est facilement accessible. Le cordon d‘alimentation est un dispositif de déconnexion. Le cordon d’alimentation N’endommagez pas le cordon d’alimentation, ne déposez pas d’objets lourds sur le cordon d’alimentation, ne tirez pas dessus et ne le pliez pas de manière excessive.
- Page 22 EYE-LCD-8400-QHD-V2 ATTENTION Ce produit appartient à la Classe A d‘après la norme EN 55022: 2010. Dans un environnement résidentiel, il peut provoquer des interférences radio et, dans ce cas, l’utilisateur peut être obligé de prendre les mesures nécessaires. ATTENTION Afin de satisfaire aux normes EMC, utiliser des câbles blindés pour connecter les bornes suivantes : Borne de sortie PC/AV DVI-D, borne d’entrée PC/AV DVI-D, borne d’entrée...
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Page 23: Features
EYE-LCD-8400-QHD-V2 Features Ultra-High-Resolution wide-screen display The EYE-LCD-8400-QHD-V2 is an Ultra-High-Resolution TFT Monitor. With a resolution of 3840 x 2160 pixels and 1,07 billion colours you can display extremely fine pictures with this LCD display. 4 Quadrant segments The native resolution (real existing number of pixels) of the display needs a high-bandwidth-transmission of the video signal. -
Page 24: Packaging
EYE-LCD-8400-QHD-V2 Packaging Unpacking The EYE-LCD-Series display is packed with EPE cushion to protect the device during shipping. To unpack the device: Before unpacking your device, prepare a stable, level, and clean surface near a wall outlet. Place the LCD monitor box in an upright position and open from the top of the box to remove the cushion. -
Page 25: Packing List
EYE-LCD-8400-QHD-V2 Packing list Tab. 2: Content of accessory box Item Power cord DisplayPort cable Remote Control Batteries (AAA, in remote control included) User Manual Tab. 3: Overview Power cord DisplayPort cable OSD remote control User manual (2x batteries (AAA) inside) NOTE The pictures are for illustration purposes and may differ from the originals. -
Page 26: Connectors And Controls
EYE-LCD-8400-QHD-V2 Connectors and controls Overview Fig. 3: Mains supply, connector panel and DIP switch of the display Mains supply/Main switch Connector panel Connectors Mains supply Mains supply Fuse Main switch Fig. 4: Mains supply User Manual... -
Page 27: Connector Panel
EYE-LCD-8400-QHD-V2 Connector panel Fig. 5: Location of the connector panel Tab. 1: Overview of connections USB 2.0 Type B (for touch panel only) HDMI Input 1 HDMI Input 2 HDMI Input 3 HDMI Input 4 DisplayPort Input Audio Output RS232 Input... -
Page 28: Controls Of The Display
EYE-LCD-8400-QHD-V2 Controls of the display Frontside controls Fig. 6: IR sensor and LED indicator light LED indicator light IR sensor Tab. 2: LED power status Condition Power Status Green Normal operation Starting up/searching for signal Main switch off Disconnected from mains NOTE: If the LED function is set to "OFF"... -
Page 29: Osd Keypad
EYE-LCD-8400-QHD-V2 OSD Keypad Tab. 3: Overview of keypad basic functions Description Power Standby button Source Source selection; Activate selection ► Menu right / value increasing ◄ Menu left / value decreasing ▲ Menu up ▼ Menu down Menu / Exit Menu / exit selection For more information see chapter „Controlling with OSD Keypad“... -
Page 30: Installation Possibilities For Eye-Lcd-Qhd Series
Fig. 7: Wall mounting kit Optional Front-Service-Mechanism The displays from eyevis EYE-LCD-QHD series are also available with front maintenance option. This new development allows taking of the display panel in a combined video wall without the necessity to demount the entire wall. -
Page 31: Operating The Display
EYE-LCD-8400-QHD-V2 Operating the display NOTE The pictures are for illustration purposes and may differ from the originals. Setup process Plug in the power cable and turn on the main power switch (without turning on the signal source device(s)). "I " = Power ON "O"... -
Page 32: Controlling With Osd Keypad
EYE-LCD-8400-QHD-V2 Turn on the power of the signal source device(s) to begin sending signal to the display. Controlling with OSD Keypad Basic functions Tab. 1: Overview of keypad basic functions Description Power Standby button Source Source selection; Activate selection ►... -
Page 33: Rotating The Display
EYE-LCD-8400-QHD-V2 Rotating the display For using the display in portrait position, the display must be rotated clockwise so that the left side is moved to the top. This will allow proper ventilation for the display. ► After rotating the display, change the OSD rotation setting in the OSD menu. -
Page 34: Installing Touch-Screen
EYE-LCD-8400-QHD-V2 Installing touch-screen In this section you will find all information about touch screen installation. Only for displays variants with touch-screen option: • EYE-LCD-8400-QHD-V2-TIRP50AG Connecting the touch screen Connecting cables and switching on Connect the cables and switch on the power in the following order: Connect the video cable from the computer to the display screen. -
Page 35: Installing The Multi-Touch Software
EYE-LCD-8400-QHD-V2 Installing the Multi-Touch software NOTE The illustrations and certain descriptions of the software may vary due to development process. For the full functionality, the true Multi-Touch touch screen requires drivers. Insert the attached Installation-CD into the dedicated PC´s CD-ROM drive. - Page 36 EYE-LCD-8400-QHD-V2 Accept the terms of the License Agreement then press Next > to continue. Press to continue. Install Press on to continue. ”Install this driver software anyway” Press Finish to continue. After installation a new icon appears in the Windows notification area.
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Page 37: Calibrating The Touch Screen
EYE-LCD-8400-QHD-V2 Calibrating the touch screen NOTE: Before operating the touch screen, you need to calibrate it. ► First close all applications so that you have a clear desktop with the normal mouse pointer showing. To enter calibration mode: Double press icon in the Windows notification area. - Page 38 EYE-LCD-8400-QHD-V2 Touch the small cross on the screen until it becomes green, then lift your finger from the screen. Touch the small cross Remove your finger Repeat the process at all quadrants. Touch the small cross Remove your finger Repeat the process at all quadrants.
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Page 39: Controlling The Display
EYE-LCD-8400-QHD-V2 Controlling the display The Remote Control (RC) The menu functions of the OSD menu can be accessed with the eyevis Remote-Control (RC). ► To use the RC aim at the display’s IR-Sensor. Opening the On-Screen-Display (OSD) ► Press the MENU/EXIT to open the OSD Menu on the screen. -
Page 40: Changing The Remote Control Batteries
EYE-LCD-8400-QHD-V2 Changing the remote control batteries NOTE: The pictures are for illustration purposes and may differ from the originals. Remove the battery cover Slide back and remove the battery cover in the direction of the arrow. Insert the batteries Align and insert two AAA batteries according to their plus and minus ports (as indicated on the button of the battery case of the remote control). -
Page 41: On-Screen-Display (Osd) Menu
EYE-LCD-8400-QHD-V2 On-Screen-Display (OSD) menu NOTE The illustrations and certain descriptions in this manual may vary due to development process. Some settings depend on the input signal and/or product version whether are available or not. Available settings are coloured white and unavailable settings are coloured gray. -
Page 42: Menu Overview
EYE-LCD-8400-QHD-V2 Menu overview Picture menu In the Picture menu you can perform common settings of the image. ► Backlight adjusts the light of the inverter dimming. Press to enter the menu. ENTER Backlight Press to adjust the desired value and then press ◄... -
Page 43: Color Menu
EYE-LCD-8400-QHD-V2 Color menu Color menu is used for performing common color settings. ► > Color > Gamma adjusts the gamma value of the image. Press ENTER to enter the menu. Gamma Press to adjust the desired option and then press ◄... -
Page 44: Advance Menu
EYE-LCD-8400-QHD-V2 Advance menu Advance menu is used for performing various advance settings of display. ► > Advance > Aspect Ratio adjusts the image proportion. Press to enter the menu. ENTER Aspect Ratio Press to select the desired option and then press ◄... -
Page 45: Input Menu
EYE-LCD-8400-QHD-V2 Input menu Input menu is used for adjusting the input source of the display. ► > Input > Adjusts the input source of the display. Press ENTER to enter the menu. Input Press to select the desired option and then press ◄... -
Page 46: Other Menu
EYE-LCD-8400-QHD-V2 Other menu Other menu is used for performing of various display settings. ► > Other > Aspect Ratio adjusts the image proportion. Reset Press to enter the setting. ENTER Press to start resetting the display settings. ENTER Adjusts the display time of OSD. -
Page 47: Information Menu
EYE-LCD-8400-QHD-V2 Information menu Information menu shows information about version of the firmware and hardware. ► > Info > Shows the Input source, D0: DP Input Source (only read) Shows resolution, 3840x2160@60 Hz Resolution (only read) Shows the frequency, 133.6 kHz Horizontal Frequency (only read) Shows the version of the board, F/W JFE.V;1.00 151209... -
Page 48: Hot Key Functions Of The Remote Control
EYE-LCD-8400-QHD-V2 Hot key functions of the remote control Hot Key: Select By pressing the button SELECT on the IR remote control, the display mode of the display can be selected directly. ► Display mode options: • 1P: Full Screen •... -
Page 49: Hot Key: Source
EYE-LCD-8400-QHD-V2 Audio source options: Hot Key: Source By pressing the button SOURCE on the IR remote control, the input source of the display can be selected directly. ► Source options: • Auto Select • D0: DP • D1: HDMI •... -
Page 50: Troubleshooting Guide
EYE-LCD-8400-QHD-V2 Troubleshooting guide Before calling service personnel, please check the following chart for a possible cause of the trouble you are experiencing. Symptom Check these things • No picture Check if the power cord is plugged in. • Check if the power is not OFF or standby. -
Page 51: Effects In Continuous Operation Of Lcds
EYE-LCD-8400-QHD-V2 Effects in continuous operation of LCDs False installation or use of the display during operating time may bring undesirable partly visible effects. The internal structure of LCD panel may be changed by outside influences with partly visible effects. Image sticking This phenomenon which named alternatively "image retention", "ghost image",... -
Page 52: Prevention Of Undesirable Effects
EYE-LCD-8400-QHD-V2 Prevention of undesirable effects NOTICE! Reduce ambient temperature ► Operate the device at an ambient temperature of max. 25°C. ► Ensure that the ventilation slots of the display are not covered or polluted by dust. NOTICE! Avoid direct sunlight This extends the life-time of the display an reduce the risk of undesirable effects. -
Page 53: Evaluation Of Visual Range
EYE-LCD-8400-QHD-V2 Evaluation of visual range Pollutions By the production process and handling of the displays occurs kinds of pollution in range of vision. It applies to inclusions, blistering, depressions, marks, scratches. The following tolerance limits is specified for bonded glass... -
Page 54: Overview Acceptable Total Number Of Pixel Defects
EYE-LCD-8400-QHD-V2 Overview acceptable total number of pixel defects Isolated pixel errors can not be eliminated for production reasons. The standard ISO 9241-307 specify the acceptable total number of pixel defects for class II panels. You can see the tolerance limits in the following table: Tab. -
Page 55: Warranty Terms And Conditions
Repair and return The defective product has to be sent to eyevis by the customer and is repaired within 21 days. In this case, eyevis bears the costs for required components that may be required or the arising working time, as well as for the costs for reshipment to the customer. -
Page 56: Warranty Exclusions
General exclusions This warranty covers only malfunction due to any defect in material and/or workmanship of a product put into circulation by eyevis . A guarantee is therefore excluded for any faults and defects beyond the responsibility of the eyevis, particularly in cases of: •... -
Page 57: Advised Procedure For Raising A Claim
The customer has to pack the defective device properly in the original box, to label it as fragile, and to attach the RMA number visibly on the box. eyevis can provide a new original box on request. The customer is liable for damages caused by the use of improper or unsuitable packaging. -
Page 58: Limitations Of Liability
The warranty shall not apply to repairs or service necessitated by normal wear and tear or for lack of reasonable and proper maintenance. As far as the liability of eyevis is excluded or limited, this also applies to the personal compensation liability of its staff, employees, associated employees, agents, and auxiliary persons. -
Page 59: Appendix
EYE-LCD-8400-QHD-V2 Appendix Appendix: Technical specification EYE-LCD-8400-QHD-V2 LCD PANEL Screen Diagonal 84“ (ca. 213 cm) Resolution: 3840 × 2160 Pixel Brightness: 500 cd/m (typ.) Contrast: 1.400:1 (typ.) Backlight: Edge-LED Active Screen Area: 1860,48 mm (H) × 1046,52 mm (V) Pixel Pitch: 0,4845 mm (H) ×... -
Page 60: Appendix: Dimensions Of Touch-Version
EYE-LCD-8400-QHD-V2 Appendix: Dimensions of Touch-Version All dimensions in mm. User Manual... -
Page 61: Appendix: Rs232 Protocol
None Stop Bit: Connection 1:1, RxD, TxD, GND The communication with the eyevis LC display series is based on an internal database. For interfacing to external controls, there is an easy to use command parser for communication. Description of commands... -
Page 62: Command Set
EYE-LCD-8400-QHD-V2 RS232C Command-List Command Set Description Comments Command Acknowledgement Power (ka) Power On ka 00 01(CR) a 00 OK01x Power Off ka 00 00(CR) a 00 OK00x a 00 OK01x (On) Power Status read ka 00 ff(CR) a 00 OK00x (Off ) - Page 63 EYE-LCD-8400-QHD-V2 Command Set Description Comments Command Acknowledgement 2P_LR 2P_TB 2P_PIP P2 Input selection (k2) 01 : DP (D0 : DP ) k2 00 01(CR) 2 00 OK01x (DP) (2P_LR_Right, 02 : HDMI1 (D1 : HDMI) k2 00 02(CR) 2 00 OK02x (HDMI1)
- Page 64 EYE-LCD-8400-QHD-V2 Command Set Description Comments Command Acknowledgement Audio selection (kc) Display Mode == 1P 01 : P1 kc 00 01(CR) c 00 OK01x (P1) Display Mode == (2P_ 01 : P1 kc 00 01(CR) c 00 OK01x (P1) LR, 2P_TB, 2P_PIP)
- Page 65 EYE-LCD-8400-QHD-V2 Command Set Description Comments Command Acknowledgement h 00 OK5Ax Status read kh 00 ff(CR) (BackLight = 90) Contrast (ki) 0 ~ 100% 00h ~ 64h ki 00 32(CR) i 00 OK32x (Contrast = 50) (Default = 50%) (Default = 32h)
- Page 66 EYE-LCD-8400-QHD-V2 Command Set Description Comments Command Acknowledgement mc 00 30(CR) c 00 OK30x ENTER mc 00 0A(CR) c 00 OK0Ax SOURCE mc 00 1D(CR) c 00 OK1Dx SELECT mc 00 3C(CR) c 00 OK3Cx MUTE mc 00 20(CR) c 00 OK20x...
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Page 67: Index
EYE-LCD-8400-QHD-V2 Index ACCESSORIES MALFUNCTION VALIDITY APPENDIX MURA RS232 PROTOCOL WARRANTY ACCESSORIES ON-SCREEN-DISPLAY BATTERIES NAVIGATING DURATION CHANGING OPENING EXCHANGE BRIGHT PIXEL OPERATING EXCLUSIONS SETUP SERIAL NUMBER SERVICE VALIDITY MENU CLAIM COSTS OSD KEYPAD , 29, 32 LEGAL LIMITATIONS PACKING PACKAGING RAISING A CLAIM... - Page 68 GmbH Hundsschleestraße 23 D-72766 Reutlingen Germany Phone: +49 (0)7121-4 33 03-0 Fax: +49 (0)7121-4 33 03-22 Hotline: +49 (0)7121-4 33 03-290 web: www.eyevis.com e-mail: info@eyevis.de service@eyevis.de service: Version: 1.0 | March 2016 Copyright © 2016 eyevis GmbH. All rights reserved.
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