Fault
Treatment head
Unit is ON
fans NOT
Control panel is functioning
running
Light output from LED
treatment head.
Treatment head fans are NOT
running
Automated
Unit is ON
positioning
Control panel is functioning
function fails to
Automated positioning
operate
function fails to operate
NIR indicator
Unit is ON
light does not
Control panel is functioning
illuminate.
Treatment head fans are
running.
NIR indicator diodes are not
illuminated when NIR light is
SELECTED.
NIR indicator
Unit is ON
light does not
Control panel is functioning
illuminate.
Treatment head fans are
running.
NIR indicator diode is not
illuminated when NIR light is
SELECTED.
If the actions suggested fail to fix the problem, or the problem reoccurs, please refer to
Aesthetic Technologies Ltd or your service provider to arrange servicing of your
®
Dermalux
LED system.
Dermalux Triwave User Guide 2015
Description
Do NOT attempt to investigate any further.
Do NOT remove the back panel cover.
®
The Dermalux
Possible cause
Internal circuitry fault.
Possible Internal
circuitry fault.
NIR LEDs NOT working
Faulty NIR indicator
diode
LED System has NO parts you can repair yourself
Action required
Switch OFF the device at the wall outlet
socket and remove the plug.
Check that the 4 pin plug is securely
connected to the top of the LED
treatment head.
Plug the power cable into the wall outlet
socket.
Switch the unit ON
Switch OFF the device at the wall outlet
socket and remove the plug.
Check that there is no surface damage to
the height control button on the control
panel.
Plug the power cable into the wall outlet
socket.
Switch the unit ON
If combination treatments are selected,
end the current treatment session.
Select NIR light only and switch ON
Wearing goggles - visibly check LED
panels for NIR Light (appears as pinpoint
red dots in the centre of LED).
If combination treatments are selected,
end the current treatment session.
Select NIR light only and switch ON
Wearing goggles - visibly check LED
panels for NIR Light (appears as pinpoint
red dots in the centre of LED).
Need help?
Do you have a question about the Tri-Wave and is the answer not in the manual?