Troubleshooting - Dermalux Tri-Wave User Manual

Troubleshooting

Aesthetic Technology Ltd record and analyze all problems reported to them. The
majority of problems reported has a simple cause and can be readily put right by the
user. They are listed in the troubleshooting table below.
Fault
Unit fails to Control panel display does
switch on. not illuminate.
NO light output Unit is ON.
from the LED Control panel is functioning.
treatment head. NO light output from LEDs
Treatment head fans are NOT
running.
NO light output Unit is ON
from the LED Control panel is functioning
treatment head. Treatment head fans are
running but there is NO light
output from the LED
treatment head when the unit
is activated.
Dermalux Triwave User Guide 2015
Description Possible cause
No power to unit
No power to treatment
head.
No power to treatment
head or Internal
circuitry fault.
Action required
Check that the power cable plug is
correctly plugged into the wall outlet
socket.
Check that the power cable plug is
correctly plugged into the rear of the unit.
Check that the ON/OFF switch is ON.
If the unit does NOT switch on, check the
fuse inside the plug is functioning.
Check that there is NOT an external or
general power failure to the building.
Switch OFF the device at the wall outlet
socket and remove the plug.
Check that the 4 pin plug is securely
connected to the top of the LED
treatment head.
Plug the power cable into the wall outlet
socket.
Switch the unit ON
Switch OFF the device at the wall outlet
socket and remove the plug.
Check that the 4 pin plug is securely
connected to the top of the LED
treatment head.
Plug the power cable into the wall outlet
socket.
Switch the unit ON