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Table 5.2
Print Quality Problems
Problem
Possible Cause
Irregular faded
There is a paper quality
patches of print
problem.
Toner may be unevenly
distributed.
Black staining
There is a paper quality
problem.
A laser print cartridge from
another printer has been
installed.
The printer's OPC drum may
need to be cleaned.
Character voids
The paper may be too dry.
Background
The paper may be too damp.
scatter
Printing over uneven surfaces.
Solving Print Quality Problems
Remedy
Use only paper that meets the specifications
required by the printer.
Remove the laser print cartridge and shake
it gently to evenly distribute the toner. Then
replace the cartridge back into the printer.
Use only paper that meets printer
specifications.
Always use the same laser print cartridge
with the same printer. Using a cartridge that
has already been used in another printer
may not give satisfactory results.
Press and hold the control panel button for
ten seconds until all lights blink, then let go
of the button. The printer cleans the OPC
drum automatically. After cleaning, one
cleaning sheet prints.
Try printing with a different batch of paper.
Try printing with a different batch of paper.
Do not open packages of paper until
necessary so that the paper does not absorb
too much moisture from the air.
If printing onto envelopes, change your
printing layout to avoid printing over areas
that have overlapping seams on the reverse
side.
Table 5.2 Page 1 of 2
Chapter 5: Troubleshooting
5-15
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