General Troubleshooting - Hydropool Serenity 2009 User Manual

ELECTRICAL/MECHANICAL
SYMPTOM POSSIbLE REASON(S)
No Power
– Breaker off at main panel or fuse out
– Improper wiring
– Fuse blown in control
– G.F.C.I. tripped
G.F.C.I. Trip – Short or ground in system
– Faulty G.F.C.I.
No Circulation – Pump is not primed (air lock)
– Gate valves are closed
– Water level is too low
– Skimmer obstructed or closed
Jet Surge – Water level too low
– Blockage in plumbing lines
– Suction gate valve partially closed
No Heat or – Cartridge filter requires cleaning
Erratic Heat
– Blockage in plumbing line
– Suction / Return valve partially closed
– low water level
– Faulty sensor
Noisy Motor – Damaged or worn bearings
– Low voltage
– Low water level
– Frozen pump
Digital Top Side
– Improper connection
No Longer Displays – Electrical brown-out
Digital Temperature
– Water temperature has
Display is Erratic exceeded set point
or Flashing

GENERAL TROUBLESHOOTING

35
ACTION
– Verify that breaker and/or GFCI are on
If there is still no power,
contact your Hydropool retailer or a
qualified electrician
– As above-contact qualified electrician or your
Hydropool retailer
– See PUMP PRIMING/RELEASE AN AIR LOCK
– Open gate valves
– Top up water to proper level
– See CLEANING SKIMMER BASKET
– Add water to correct level
– Check gate valves and/or skimmer basket
– Pull gate valve handle "up" all the way
– Clean & reinstall
– Contact your Hydropool retailer
– Ensure valves are open
– Top up water level
– Contact your Hydropool retailer
– Contact your Hydropool retailer or a
qualified electrician
– Contact qualified electrician
– Top up water level
– Thaw out
– Contact your Hydropool retailer
– Reset GFCI OFF/ON
– Decrease filter cycle and or add cold water.
If condition continues contact Hydropool retailer