Installation Recommendations; Technical Support And Assistance - Nexcom NCr-661-VHA User Manual

Preface

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪ A Philips screwdriver
▪ A flat-tipped screwdriver
▪ A grounding strap
▪ An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.
Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved.

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEXCOM's
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
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NCr-661-VHA and NCr-662-VHA User Manual