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NEXCOM International Co., Ltd.
Intelligent Digital Security
IP Camera
NCi-311/NCi-311-R
User Manual
NEXCOM International Co., Ltd.
Published July 2013
www.nexcom.com

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Summary of Contents for Nexcom NCi-311

  • Page 1 NEXCOM International Co., Ltd. Intelligent Digital Security IP Camera NCi-311/NCi-311-R User Manual NEXCOM International Co., Ltd. www.nexcom.com Published July 2013...
  • Page 2: Table Of Contents

    Physical Descriptions ................3 Day & Night ...................17 NCi-311 ....................3 Overlay Settings .................18 NCi-311-R ...................3 Contents ..................18 DI/O Pinout Assignment ................3 Privacy Mask ..................19 NCi-311 ....................3 Settings ..................19 NCi-311-R ...................3 Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 3 SD Card Information ..............29 Ethernet Lost Detection ..............42 File List ...................29 Date & Time ..................30 Settings ..................42 Current Camera Time ..............30 Face Detection ...................43 Time Settings .................30 Tampering Detection .................44 Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 4 When Face Detection Triggered ............45 When Tampering Detection Triggered ..........45 System ....................46 Schedule Recording ................46 Schedule Recording Setting ............46 Chapter 3: Viewing Live Video via VLC Media Player.....47 Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 5: Preface

    No describes how to keep the system CE compliant. part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written consent from NEXCOM Declaration of Conformity International Co., Ltd.
  • Page 6: Rohs Compliance

    (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm. In order to meet the RoHS compliant directives, NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products.
  • Page 7: Safety Information

    ▪ The network camera is provided with a battery-powered real-time clock circuit. There is a danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. NCi-311/NCi-311-R User Manual...
  • Page 8: Safety Precautions

    12. Never pour any liquid into an opening. This may cause fire or electrical shock. 13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel. NCi-311/NCi-311-R User Manual...
  • Page 9: Technical Support And Assistance

    Preface Technical Support and Assistance Conventions Used in this Manual 1. For the most updated information of NEXCOM products, visit NEXCOM’s Warning: website at www.nexcom.com. Information about certain situations, which if not observed, can cause personal injury. This will prevent injury to yourself 2.
  • Page 10: Package Contents

    Preface Package Contents The 3MP Indoor Dome Camera series package contains the following accessories: Placement sticker Screw kit Quick guide User Manual NCi-311/NCi-311-R User Manual...
  • Page 11: Chapter 1: Product Introduction

    ▪ WDR[Wide Dynamic Range]to overcome high contrast lighting environment ▪ Active tampering alarm ▪ ONVIF support NCi-311-R ▪ Perfect IR exposure calculation (NCi-311-R only) ▪ Excellent low light noise reduction Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 12: Hardware Specifications

    ▪ 1x Micro SD slot ▪ IR Distance: Effective up to 15 meter (NCi-311-R only) ▪ 1x RJ45 port ▪ IR wavelength: 850nm (15 pcs φ 5.0 IR-LED, NCi-311-R only) ▪ 1x Digital Input, 1x Digital Output ▪ IR control: Smart IR (NCi-311-R only) ▪...
  • Page 13: Physical Descriptions

    Alarm-In + Micro SD Alarm-In - DC12V/AC24V DI/O Alarm-Out_Com Reset Alarm-Out_No DI/O pinout NCi-311-R NCi-311-R Micro SD Alarm-In + Alarm-In - DC12V/AC24V DI/O Alarm-Out_Com Reset Alarm-Out_No DI/O pinout Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 14: Hardware Installation

    Chapter 1: Product Introduction Hardware Installation Note: The following instructions illustrate how to setup the NCi-311, but are also applicable for NCi-311-R 1. Position the placement sticker at the desired installation location on the wall/ceiling. 2. Drill the two mounting holes in the placement sticker, and insert the included screw anchors.
  • Page 15: Chapter 2: Camera Configuration

    You can access the camera via a web browser or IP-FINDER software included 3. Click the Next button on the welcome screen to continue. with the camera. The following information outlines the instructions for each method. Next button Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 16 5. To check the available drives you can install the software to and their available and required disk space, please click on the Disk Cost button. User accounts 7. Click on the Next button to continue. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 17 8. Click on the Next button to begin installation. 9. Once the installation process is complete, click on the Close button to finish. A shortcut will be created on the desktop. Next button Close button Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 18: Ip-Finder

    Camera List You can also manually search cameras by clicking on the Search button. Search IP Address Note: Manual search will last for up to 90 seconds. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 19 To deselect, press the Clear All button to remove all the selection, or specific ones by unchecking the checkbox. Home Page Camera List Clear All Select All Checkbox Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 20: Web Browser (Internet Explorer)

    4. Once logged in, you will see the main screen with video stream [stream 3] Views the live video of the camera. Setup Snapshot Start/Stop Viewer Setup Options for configuring the IP camera. Live view Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 21: Configuring The Camera's Setting

    Chapter 2: Camera Configuration Configuring the Camera’s Setting 1. To configure the camera’s setting, click on the Setup button on the main screen to enter the configuration menu. Setup Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 22: Browsing Through The Configuration Menu

    – Ports ▪ Events – Motion Detection – Event Actions ▪ System – User Management – SD Card Management – Date & Time – Firmware Upgrade – Maintenance Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 23: Video

    GOP Length Configures the GOP length of the stream. The options are 0.5, 1, 2, 3 and 4, setting “0.5 seconds” will yield the best video quality. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 24: Stream 2

    GOP Length Configures the GOP length of the stream. The options are 0.5, 1, 2, 3 and 4, setting “0.5 seconds” will yield the best video quality. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 25: Camera Settings

    Press the < button to decrease the value, or > button to increase the value. The default value is 128. Default Default button to discard all the settings applied to Image Adjustments. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 26: Mirror & Flip

    Enables or disables video stabilization function, enable this option if the camera is installed in shaky environments. This function will minimize the shakiness seen on the video stream for a better view. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 27: Day & Night

    Reset Enables or disables backlight compensation function, enable this option if Reset button to discard all the settings applied. an image in the camera is too dark. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 28: Overlay Settings

    Save button to apply the configurations, click on this button once all the settings are confirmed for the new changes to take effect. Reset Reset button to discard all the settings applied. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 29: Privacy Mask

    This section configures which area of the live video in Viewer will be masked for privacy. A total of 3 privacy masks can be configured. Selects the color of the privacy mask. The available colors are Black and White. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 30: Mask Zones

    Enable mask zone 3 options, then repeat steps 2 to 3 outlined earlier. To delete a mask, check the zone number you like to remove, and press the Remove button. Rectangular square Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 31: Network

    Save button to apply the configurations, click on this button once all the settings are confirmed for the new changes to take effect. Reset Reset button to discard all the settings applied. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 32: Ftp

    FTP Server Host Name or IP Address Reset Reset button to discard all the settings applied. Specify the host name or IP address of the FTP server. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 33: Smtp

    Save button to apply the configurations, click on this button once all the settings are confirmed for the new changes to take effect. Reset Reset button to discard all the settings applied. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 34: Ports

    Save button to apply the configurations, click on this button once all the settings are confirmed for the new changes to take effect. Reset Reset button to discard all the settings applied. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 35: Events

    1 to 100, with 1 being the least sensitive. For more information on event, please refer to Event Actions on page 27. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 36: Detection Zones

    To remove motion detection from an area, click the box to deselect it, then press the Save button for the changes to take effect. Highlighted Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 37: Event Actions

    Save button to apply the configurations, click on this button once all the settings are confirmed for the new changes to take effect. Reset Reset button to discard all the settings applied. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 38: System

    Save button to apply the configurations, click on this button once all the settings are confirmed for the new changes to take effect. Reset Reset button to discard all the settings applied. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 39: Sd Card Management

    Enables or disables overwrite protection for the SD card. Press the Save button to apply the setting. File List Displays the information of the folders and files stored in the SD card. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 40: Date & Time

    Daylight Saving Select this option to enable daylight saving. The Start/End date and time for daylight saving can be manually configured in the text boxes beneath the option. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 41: Date & Time Format

    Save button to apply the configurations, click on this button once all the settings are confirmed for the new changes to take effect. Reset Reset button to discard all the settings applied. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 42: Firmware Upgrade

    The firmware update process will take around 15 minutes to complete, during this time, do not disconnect the network CAUTION! CAUTION! CAUTION! cable, reset or power off the IP camera, as you may damage the device. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 43: Maintenance

    Reset Reset button to discard all the settings applied. DC-Iris Calibration Press the button to start the DC-Iris Calibration. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 44: Advanced Settings

    – SNMP – Multicast ▪ Events – Ethernet Lost Detection – Face Detection – Tampering Detection – Event Actions ▪ System – Schedule Recording ▪ Basic Settings Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 45: Video

    Manual Exposure Time 1:1 and 2:1 Adjusts the camera’s exposure manually, the range is 1:1/7 ~ 1:1/20000 and 2:1/7 ~ 2:1/20000, with 1/20000 being the shortest exposure length. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 46: Auto Exposure Configuration

    1 ~ 512, with 1 being the lowest gain. Gamma Control Default Activates the default gamma state. Gamma Adjusts the gamma manually, the range is 0.01 ~ 1.00, with 0.01 being the lowest value. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 47: Roi

    3. Repeat the above steps to create ROI for zones 2 to 5. To delete an area, check the ROI zone number you like to remove, and press the Remove button. ROI zone 1 ROI zone 2 Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 48: Auto Exposure Weights

    To allow the camera to adjust the exposure automatically, select the Auto option. Background Others Configures the weighting value of the area outside of the selected zones. Zone 1 Zone 2 Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 49: Network

    Displays the IP address assigned when the connection is established. Manual Used to manually specify an IP address of a DDNS server. Status Displays the connection status of the DDNS service. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 50: Snmp

    Used to configure the trap community string. SNMP v3 Enable SNMP v3 Enables or disables SNMPv3 support. User name Used to configure the SNMPv3 username. User password Used to configure the SNMPv3 password. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 51: Multicast

    Configures the port numbers for RTP audio and RTCP, the range is 1025 ~ 65535. Configures the time-to-live threshold of the multicast datagram before it is discarded by the router. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 52: Events

    This page is used to configure link failure detection for Ethernet. Alarm Output Enables the camera to trigger the device connected to the alarm output upon detecting failure of the Ethernet connection. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 53: Face Detection

    Detect faces on the bottom (-90 degrees from the front). Detection Box Detection Zone Configures which detection zones are used for face recognition, the options are Rectangle, ROI and Rectangle + ROI. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 54: Tampering Detection

    Event Actions menu upon detecting image blurs. Sensitivity Configures the sensitivity of the tamper detection, the range is 1~100, with 1 being the least sensitive. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 55: Event Actions (Advanced)

    Check this option to activate the device connected to the alarm output desired file format in the drop down menu, the options are AVI and JPEG. when tampering detection is triggered. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 56: System

    Select this to set full-day recording. Select this to cancel full-day recording. Displays the end time of the recording, clicking E will allow you to configure the start time and end time. Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...
  • Page 57: Viewing Live Video Via Vlc Media Player

    5. You will be prompted with a pop-up window asking for login on the URL link. information, type in “admin” (default login name) and “9999” (default password) 4. Press the Play button to start streaming. Open Network Stream Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. NCi-311/NCi-311-R User Manual...

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