Chapter 9
Manage Your Mobile Wi-Fi
9. 8.
System Log
When the Mobile Wi-Fi does not work normally, you can save the system log and
send it to our technical support for troubleshooting.
1. Visit
http://tplinkmifi.net
from the PC entry, and log in with the password you
set for the Mobile Wi-Fi.
2. Go to
Advanced
>
Device
>
System
Log.
¾ To save the system logs locally
Click
Save Logs
to save the logs to your local device.
¾ To debug logs
The Debug Log feature can save logs for specific troubleshooting. This function
should be enabled under the requirement of our technical support.
1. Insert an SD card of at least 100MB storage in your Mobile Wi-Fi.
2. Put the file provided by our technical support in the SD card.
3. Go to the
Advanced
>
Storage Sharing
and set
By Wi-Fi
as Access Mode.
4. Enable
Debug
Log.
5. Click
Save
Logs.
6. Visit the SD card and send the saved files to our technical support.
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