Solutions When Inking Does Not Appear In Microsoft Office; Solutions When The Pen Does Not Work Over A Network Or The Toolbars Do Not Appear - Epson BrightLink Pro 1470Ui User Manual

• If you are having trouble pasting a captured image, make sure the image is not HDCP protected.
• If a black frame appears around a pasted image, it may be because the image was shifted or resized.
• Connect only one printer or multifunction device at a time, and make sure the device is supported by
the projector. Scanning and USB printing are only supported by Epson multifunction devices.
• When scanning from the ADF, make sure you load paper in advance.
• If you are having trouble printing or scanning, make sure the printer is not out of ink, jammed, or in any
other error state.
• For USB printing or scanning, make sure a USB cable is connected between the projector's USB-A
port and the USB-B port on the control pad. Make sure another USB cable is connected between the
Printer port on the control pad and the printer itself.
• For USB printing or scanning, try connecting a different USB cable, and make sure the cables are less
than 16 feet (4.9 m) long.
• Check the Whiteboard Settings on the Extended menu.
Parent topic:
Related references
Projector Setup Settings - Extended Menu
Related tasks
Connecting a Printer to the Control Pad

Solutions When Inking Does Not Appear in Microsoft Office

If Start Inking does not appear on the Review tab in your Microsoft Office application, change the Pen
Operation Mode setting.
Parent topic:
Related references
Projector Setup Settings - Extended Menu

Solutions When the Pen Does Not Work Over a Network or the Toolbars Do Not Appear

If you are having trouble using the pen with a network connection, or the toolbars do not appear on your
projected image, try the following solutions:
• If you are using Epson iProjection (Windows/Mac) software, select Set Options and make sure Use
Interactive Pen is enabled. Also, select the Adjust performance tab and select Transfer layered
window.
Solving Interactive Problems
Solving Interactive Problems
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