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Epson 8300NL - PowerLite XGA LCD Projector Product Support Bulletin
Epson 8300NL - PowerLite XGA LCD Projector Product Support Bulletin

Epson 8300NL - PowerLite XGA LCD Projector Product Support Bulletin

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EPSON
06/10/2009
Date:
PSB.2009.06.002
TIB #:
Reference:
TI 09-08j Rev. A
PowerLite 735c / 737c / 745c /755c/ 765c / 835p /1705/1715/1815/1825/7850p
Product(s):
/ 8300 with EasyMP.net option, Pro G5150/G5350 / 1725 / 1735W / 85 / 825 /
826W
Release of EMP NS Connection for Windows & Mac Upgrade from v2.50 to
Subject:
v2.51
This bulletin was created to inform you of the release of the new version 2.51 of the
EMP NS Connection software.
Description of Change:
Improvements have been made to the EMP NS Connection utility.
Reason:
The improvements to NS Connection V2.51 are as follows
Improvements(V2.50 ( V2.51
Improvements
P
S
RODUCT
UPPORT
Addition of 10 new languages: Arabic, Ukrainian, Romanian,
Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese and Hebrew.
Addition of troubleshooting function (Windows Only)
When pressing the troubleshooting button, the
corresponding troubleshooting and error number is displayed
in the error message window.
When experiencing problems with NS Connect, please report to
Epson the error number along with the failure information.
PSB.2009.06.002
B
ULLETIN
Page 1 of 8
Originator: DS
Authorization:
Total Pages: 8
Error number

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Summary of Contents for Epson 8300NL - PowerLite XGA LCD Projector

  • Page 1 When pressing the troubleshooting button, the corresponding troubleshooting and error number is displayed in the error message window. • When experiencing problems with NS Connect, please report to Epson the error number along with the failure information. Error number Page 1 of 8 PSB.2009.06.002...
  • Page 2 Also you can access troubleshooting by clicking Start All programs EPSON Projector EMP NS Connection EMP NS Connection V2.51 Troubleshooting. Page 2 of 8 PSB.2009.06.002...
  • Page 3 Fixed error message displayed by the NVIDIA utility Failure Symptom When starting Quick Wireless/USB Display/NS Connection on a PC with the built-in NVIDIA graphics chip (ex.ThinkPadT61 NVIDIA Quadro NVS 140M/NVIDIA Quadro FX 570M Display Driver), the NVIDIA utility displays consecutive error messages. As a result, some PCs will experience a lock-up.
  • Page 4 Limitation All Operating Systems • When using EAP type of security that consumes a lot of CPU resources, projectors may disconnect from NS connection. The solution is to click Set Options of NS Connection and set Adjust Performance to Fast. •...
  • Page 5 2.50 update for NS Connection. The files are extracted and copied to C:\EPSON\epson13123_EMP_NS_Connection_251. The user should be directed to this folder to find the bulletin. The program will automatically install after the download file is extracted.
  • Page 6 2003 images 1.30 May 31, 2004 Support added for WPA and LEAP 1.31 June 18, 2004 Improved screen problem issue 1.32 January 18, 2004 Improved the internal function of connecting to the projector • Addition of Presentation Mode and Interruption 1.40 April 1, 2005 Prevention function...
  • Page 7 Manufacturer Adapter Name Wireless LAN Utility Name Name Supported by V2.30 D-Link Air Plus XTREMEG DWL-G650 D-Link AirPlus XtremeG Utility (CD) NETGEAR WN511T Smart Wireless Utility Ver.1.1.5.9(CD) BUFFALO Buffalo all products Client Manager 3 Ver.1.2.10(Web) ThinkPad products Access Connection(Web) *1 Ver.4 or later ThinkPad products Access...
  • Page 8 Linksys WPC54GX Wireless-G Notebook Adapter With SRX Wireless Network Monitor v. 1.2 Supported by V2.40 Linksys WUSB54GSC Compact Wireless-G USB Adapter Wireless Network Monitor v1.05 Supported by Quick Atheros Atheros Client Utility Wireless Connection V.1.00 / NSC V2.50 Supported by Quick Broadcom BCM4311 / BCM2050 Broadcom Wireless...
  • Page 9 America) with TCP/IP to Serial converter Release of EMP Monitor for Windows version 4.30 Subject: This bulletin was created to inform you of the release of the new version 4.30 of the Epson EMP Monitor software utility. Description of Change: Improvements have been made to the EMP Monitor software utility.
  • Page 10 (2) Addition of Input Source (Only PowerLite 84 / 85 / 825 / 826W) Previous version of EMP Monitor included USB Display, USB and LAN as one source: EasyMP. The input source buttons for USB display, USB, and LAN are available as separate input sources as shown below: - Old version - EMP Monitor V4.22 EMP Monitor V4.22...
  • Page 11 4.30 update for EMP Monitor. The files are extracted and copied to C:\EPSON\epson13055_emp_monitor_430. This file is a self-extracting archive and will start the installation utility for EMP Monitor. Follow the on-screen instructions during the installation process.
  • Page 12 Software Upgrade History: Version Release date Remarks 3.00 December Supported PowerLite 735c 25,2002 3.01 February Supported PowerLite 7800p / 8300i 26,2003 3.02 April Supported PowerLite 7850p / 8300i with EasyMP.net option 18,2003 module 3.03 November Supported PowerLite Cinema 500 21,2003 3.04 April Supported Serial -TCP/IP conversion adapter for PowerLite...
  • Page 13 Pro G5150 / Pro G5350 / 1725 / 1735W Release of Check Tool for Network Projectors V1.00 (for Windows) Subject: This bulletin was created to inform you about the release of Epson Check Tool software for Network Projectors version 1.00. Description of Change:...
  • Page 14 Notes 4. Checks wireless LAN switching • Checks whether wireless LAN adapter is turned ON. • Checks whether EMP Quick Wireless Connection and EMP NS Connection’s Quick Connection mode can set the SSID on the user’s PC when trying to connect to a projector using EMP Quick Wireless Connection and EMP NS Connection’s Quick Connection Mode.
  • Page 15 PC drops off network. • The Check Tool does not check whether the firewall of manufacturers of security software other than Windows may be blocking EPSON Quick Wireless Connection/EMP NS Connection. 2) Operating Environment Check Tool for Network Projector V1.00...
  • Page 16 3) Location of download file: Check Tool for Network Projector V1.00 Download epson12794.exe from the Epson website (www.epson.com). This is a self-extracting file; please follow the screen prompts to install the Check Tool software. 4) Double-click the [EB_CHT.exe] icon 5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the [Agree] button.
  • Page 17 7) The Check tool dialog is displayed. It takes a few minutes for the results of the verification are displayed 8) When two or more wireless LAN adapters are available on your computer, the adapter selection dialog opens. Select the wireless LAN adapter and press the OK button to continue. Page 5 of 7 PSB.2009.01.006...
  • Page 18 9) When the verification is complete, the result is displayed on the bottom of the dialog. The result is stored in the same folder as the check tool. File Name: CheckInfo<****>.log **** indicates the created date and time. [Exhibit 1] Wireless LAN client list that NSC and Quick Wireless Connection stop their service process Manufacturer...
  • Page 19 Linksys WPC300N Wireless-N Notebook Adapter Wireless Network Monitor v1.05 Linksys WPC54G Wireless-G Notebook Adapter Wireless Network Monitor Ver 3.1 Manufacturer Adapter Name Wireless LAN Utility Name Name Linksys WPC54GX4 Wireless-G Notebook Adapter with SRX400 Setup Wizard V1.1 Linksys WUSB54GP Wireless-G Portable USB Adapter WLAN Monitor v1.05 Linksys WUSBF54G...
  • Page 20 EPSON RODUCT UPPORT ULLETIN Date: 09/17/2008 Originator: VS PSB #: PSB.2009.01.003 Authorization: TI 08-29e Rev. A Total Pages: 8 Reference: PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725, Product(s): 1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module, Pro G5150 and Pro G5350 projectors EMP SlideMaker2 updated Version 1.30 –...
  • Page 21 1) Selecting Aspect Ratio for the Projector being used: a) Properties Window b) Drag and Drop Window 2 of 8 PSB.2009.01.003...
  • Page 22 2) How to Verify the Aspect Ratio of the Scenario: The resolution of the scenario is displayed in the window title of the Scenario Window and Scenario Preview as shown below: a) Scenario Window b) Scenario Preview 3 of 8 PSB.2009.01.003...
  • Page 23 3) Location of download file: EMP SlideMaker2 updated Version 1.30 Download epson12812.exe from the Epson website (www.epson.com) This is a self extracting file, please follow screen prompts. After “Clicking” on the “Setup.exe” file, your will be prompted to: 4 of 8...
  • Page 24 Select you language. 5 of 8 PSB.2009.01.003...
  • Page 25 Click “Next” at this screen. 6 of 8 PSB.2009.01.003...
  • Page 26 Click “Finish” to complete the installation. 7 of 8 PSB.2009.01.003...
  • Page 27 4) How to User the software: Please refer to the original documentation that came with your Projector. 5) Operating Environment: Windows 98/98SE/Me/ 2000 Professional/XP Home Edition SP4 / XP SP1,SP2,SP3 Professional(32bit) / Vista non-SP,SP1 Home Basic/Home Premium/Ultimate /Business/Enterprise(32bit) Office Office2000、OfficeXP、Office2003、Office2007 At least Celeron 300MHz (Recommended: Celeron 400MHz or above) Memory...
  • Page 28 Total Pages: 3 Epson EMP Monitor Product(s): EMP Monitor Version 4.21 Release Subject: This bulletin was created to inform you of the release of Epson EMP Monitor version 4.21 utility. New Functions and Improvements: New Functions, Supported Models Function / Improvement...
  • Page 29 SVGA (800 x 600) or higher resolution, 32 bit color display or higher Obtaining the Update: Download epson12456.exe from www.epson.com to get the version 4.21 update for EMP Monitor. This file is a self-extracting archive and will start the installation utility for EMP Monitor.
  • Page 30 Software History: Version Release Date Notes 3.00 December 25, 2002 Added support for the PowerLite 735c 3.01 February 26, 2003 Added support for the PowerLite 7800p / 8300i 3.02 April 18, 2003 Added support for the PowerLite 7850p / PowerLite 8300i with the EasyMP.net option module installed 3.03 November 21, 2003...
  • Page 31 EPSON RODUCT UPPORT ULLETIN Date: 06/06/2005 Originator: JD PSB.2005.06.001 PSB #: Authorization: Total Pages: 3 Reference: Powerlite 8300/8300 with EasyMP.net/9300 series Projectors Product(s): Subject: Filter-Cleaning Procedures This bulletin was created to inform users about the filter-cleaning procedures necessary for maintaining proper airflow and reducing the potential for overheating.
  • Page 32 2) Air intake filters (2)--located at bottom of projector: Use a computer vacuum to clean both filters. If you don’t have one, then use a soft brush and gently clean the filters. If the dirt is difficult to remove or either filter is damaged or broken, replace the filter(s).
  • Page 33 4) Lamp intake filter (circular filter located at bottom of projector) Use a computer vacuum to clean dust from the filter and vents. Page 3 of 3 PSB.2005.06.001...
  • Page 34 This bulletin is to inform you of the testing results for 1400 x 1050 DVI full-screen resolution with the Epson PowerLite 8300i Projector. Question: 1. Has the Epson PowerLite 8300 projector been tested for 1400 x 1050 DVI full-screen display compatibility? 2. What type of DVI port is on the PowerLite 8300 and PowerLite 9300 Projectors? Answer: 1.
  • Page 35 Input Device: PowerMac G5 Source: Computer 1 Input Signal: Analog-RGB Resolution 1400 x 1050 Refresh Rate: 60 Hz Input Device: Extron VTG 400 Tested by: J.A.Madrigal Epson America Inc., Advanced Product Support Long Beach, CA Page 2 of 2 PSB.2005.05.005...
  • Page 36 Epson PowerLite 8300i and PowerLite 9300i video projectors. Question: 1. Have the Epson PowerLite 8300 and PowerLite 9300 Projectors been tested for 1400 x 1050 full-screen display compatibility? 2. Why do some laptops undersize the screen and perform in a pan-and-scan function on...
  • Page 37 Input Device: PowerMac G5 Source: Computer 1 Input Signal: Analog-RGB Resolution 1400 x 1050 Refresh Rate: 60 Hz Input Device: Extron VTG 400 Tested by: J.A.Madrigal Epson America Inc., Advanced Product Support Long Beach, CA Page 2 of 2 PSB.2005.05.003...
  • Page 38 EMP NS Connection application. These remote control applications use a "Video Hook Driver" that conflicts with the Epson GDI Monitor driver that is installed and used by EMP NS Connection. Most remote control programs load a small client application at Windows startup and leave an icon in the system tray (located at the bottom right on the desktop) to indicate they have been loaded.
  • Page 39 EMP Monitor software has added support for the PowerLite Cinema 500 projector. All other support for previously supported projectors remains the same. This software update can be downloaded from the Epson website. Locate and download epson11017.exe. This file is a self extracting archive that will automatically start the program installer once the file is extracted to your computer hard drive.
  • Page 40 EPSON RODUCT UPPORT ULLETIN October 17, 2003 Originator: VS Date: PSB.2003.11.001 PSB #: Authorization: TI 03-42e Rev. A Total Pages: 3 Reference: Product(s): PowerLite 735c / 7850p / 8300i with EasyMP.net option installed Supported Wired and Wireless LAN cards Subject:...
  • Page 41 Evaluation results for the Wireless LAN cards: Wireless LAN card PowerLite 735c PowerLite PowerLite 7850p 8300i with EasyMP.net 3Com,3crshpw 196, office connect pass pass pass Cisco Aironet350 AIR-PCM341(2.4GHz) pass pass pass FMV Notebook (Broadcom BCM4306) pass pass pass FMV Notebook (Intersil Prism2.5) pass pass pass...
  • Page 42 Wired Card name PowerLite 735c PowerLite 7850p 3Com 3C589C-TP pass pass 3Com 3CXE589ET-JP pass pass D-Link DFE670TXD pass pass Fujitsu FMV-J182 pass pass Hawking PN652TX pass pass Linksys PCM100 ver2 pass pass Netgear FA411 pass pass SMC SMC8041TX pass pass 3Com 10/100 LAN PC Card pass 3CCFE574BT...