Phonak SmartLink SX User Manual
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Phonak SmartLink SX User Manual

Phonak SmartLink SX User Manual

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Summary of Contents for Phonak SmartLink SX

  • Page 1 This unit sold by: www.phonak.com...
  • Page 2 SmartLink ™ User Guide 0682...

  • Page 3: Table Of Contents

    Contents Controls Welcome SmartLink and accessories First steps Charging the SmartLink Switching on/off Operating range Attaching/detaching the lavalier cord Choosing the best microphone setting Keypad lock Using the hearing instrument remote control Program selection Using an external microphone Connecting SmartLink to a television SmartLink and mobile phones Bluetooth link How SmartLink interacts with a mobile phone...
  • Page 4 Changing the FM channel Finding a third-party channel (scan) Using SmartLink – examples Optional charging units FM-Receivers Setup of FM-Receivers Principle benefits of multi-frequency receivers Switch settings on MLxS Important points Troubleshooting Declaration of conformity Service and warranty Phonak distributors worldwide...

  • Page 5: Controls

    Controls...
  • Page 6 Microphone on/off switch Microphone functions SuperZoom (narrow-angle sound pickup) Zoom (wider-angle sound pickup) Omni (360° sound pickup) Telephone keys Call answer Call end Hearing instrument remote control Hearing instrument volume increase – Hearing instrument volume decrease Hearing instrument program change Program change: “FM active”/ ”FM + hearing instrument microphone active”...

  • Page 7: Welcome

    To obtain maximum benefit from the SmartLink and its comprehensive features, please read this user guide carefully. Ask your hearingcare professional if you have any questions. Phonak wishes you much hearing enjoyment with the SmartLink. The following symbols appear in this user guide: Important notes for all users.

  • Page 8: Smartlink And Accessories

    SmartLink and accessories SmartLink SmartLink home and travel case Soft case Adapter for external connections Lavalier cord with integrated antenna Short antenna Audio cable Charging unit MicroLink FM receiver * Audio shoe * MicroLink receiver or audio shoe may differ, depending on the hearing instrument model.

  • Page 9: First Steps

    First steps: Charging the SmartLink The SmartLink contains a non-removable Lithium-ion battery with fast-charge capability. A fully exhausted battery takes around 2 hours to charge. The battery will be about 80 % charged within an hour. Attach the SmartLink adapter click Plug the charging unit into the power jack marked...
  • Page 10 Use only original Phonak charging units • The battery symbol in the SmartLink display flashes during charging. The battery cannot be over-charged. • The battery symbol stops flashing when the SmartLink is 100 % charged. • Battery consumption greatly depends on the functions in use (especially Bluetooth).

  • Page 11: Switching On/Off

    Switching the SmartLink on/off To switch on: • Press and hold the main switch for 2 seconds. • The display shows startup information during switch-on. When the SmartLink is ready, the following information appears: FM channel number Battery status Microphone setting...
  • Page 12 • The initial microphone setting at switch-on is always Omni (display symbol: At switch-on, the SmartLink automatically sets Phonak hearing instruments with remote control compatibility to the “FM + hearing instrument microphone active“ program. If you prefer another program, it is easy to select using the remote control (see page 19).
  • Page 13 At switch-off, the SmartLink automatically resets Phonak hearing instruments with remote control compatibility to the program that was previously in use. Example: FM + hearing Automatic reset Program 1 instrument to program 1 microphone active SmartLink SmartLink switched on switched off •...

  • Page 14: Operating Range

    SmartLink operating range With built-in antenna: up to 3 meters ( 10 ft) With short antenna: up to 10 meters ( 32 ft) With lavalier cord antenna: up to 30 meters (100 ft) The short antenna and lavalier cord plug in at the front of the SmartLink, next to the on/off switch.

  • Page 15: Attaching/Detaching The Lavalier Cord

    Attaching and detaching the lavalier cord • To attach: Slide in gently, following a straight line. click • To adjust the cord length: Press on the large button and retract or withdraw the cord. The cord length should be adjusted so that the SmartLink is 20–30 cm (8–12") away from the wearer’s mouth.
  • Page 16 • To detach: Press together the side buttons and gently slide out from the SmartLink.

  • Page 17: Choosing The Best Microphone Setting

    Choosing the best microphone setting Recommended for Noise level Focus Super high fewer speakers Zoom Zoom medium fewer speakers Omni more speakers...
  • Page 18 Voice pickup Symbol in pattern display focused in a narrow angle in front of the SmartLink wider angle in front of the SmartLink 360° around the SmartLink...

  • Page 19: Keypad Lock

    Keypad lock The SmartLink features a keypad lock, to prevent inadvertent operation of the controls. • To lock the controls: Switch on the SmartLink, then simultaneously press . ” LOC ” appears in the display. – • To unlock the controls: Press the same two keys again.

  • Page 20: Using The Hearing Instrument Remote Control

    Using the hearing instrument remote control • The built-in remote control is a simple and con- venient way to operate Phonak digital hearing instruments with remote control compatibility. Volume adjustment Program selector Increase Switches hearing hearing aid volume instrument programs without FM...
  • Page 21 Using the hearing instrument remote control Symbols in the display Press key Symbol in display for one second – P1 (or P2, P3, P4) FM or FM+M • Your hearing instruments produce an acoustic con- firmation of program selection. Refer to your hearing instrument user guide for further information.

  • Page 22: Program Selection

    Program selection • Press the key to activate the next program in your hearing instruments. • Every time is pressed, the program alternates between FM (SmartLink active, hearing instrument microphones switched off) and FM+M mode (SmartLink and hearing instrument microphones active simultaneously).

  • Page 23: Using An External Microphone

    Using an external microphone • The SmartLink can be used with an external mini clip-on or MiniBoom microphone. These can be advantageous in a variety of situations like college, lectures or presentations, or in an automobile. • “ A “ in the display means that the SmartLink is relaying an audio signal from an external micro- phone or an external source like a television.
  • Page 24 • If the SmartLink was switched off before using the external microphone: When the microphone is switched off, the SmartLink automatically switches off 40-50 seconds later. • Some external microphones have a separate on/off switch. Ensure that the external microphone is correctly switched on.
  • Page 25 Using an external microphone Usage External microphone only. SmartLink microphone and external microphone simultaneously. Switch off SmartLink microphone; only the external microphone remains active. End of use.
  • Page 26 Action Plug in the external microphone as illustrated and switch it on, if necessary. The SmartLink begins relaying speech as soon as it detects a signal. “ A “ appears in the display. Plug in the external microphone and press the SmartLink key.

  • Page 27: Connecting Smartlink To A Television

    Connecting SmartLink to a television • The SmartLink can be directly connected to audio equipment like televisions, CD and MP3 players, and computers with audio outputs. Plug in to the television’s headphone jack Plug in to the audio jack AUDIO Audio cable (standard accessory)
  • Page 28 • “ A ” appears in the display to indicate that the SmartLink is relaying an audio signal from a tele- vision or other external source. Use the short antenna or the lavalier cord as an antenna. • If the SmartLink was switched off before using the audio cable: When the television is switched off, the SmartLink automatically switches off 40-50 seconds later.
  • Page 29 Connecting SmartLink to a television Usage Television only. Simultaneous television sound and people speaking in the room. Switch off SmartLink microphone; only the television audio signal remains audible. End of use.
  • Page 30 Action Plug in the SmartLink as illustrated and switch on the television. The SmartLink switches on automatically when it detects an audio signal from the television. " A “ appears on the LCD. Connect the SmartLink to the television as described previously.

  • Page 31: Smartlink And Mobile Phones Bluetooth Link

    SmartLink and mobile phones Bluetooth link • SmartLink can communicate with a Bluetooth compatible mobile phone. Please ask your mobile phone dealer if you are uncertain whether your model is Bluetooth-capable.
  • Page 32 Bluetooth operating range: • SmartLink works within a maximum 2– 3 meter (7–10 ft) radius of the mobile phone – similar to the effective operating range of Bluetooth headsets. • A line of sight between SmartLink and the mobile phone is not required. •...

  • Page 33: How Smartlink Interacts With A Mobile Phone

    How SmartLink interacts with a mobile phone • SmartLink works like a Bluetooth headset. Speak into here Caller’s voice audible here Your voice Caller’s voice Bluetooth Radio signal...

  • Page 34: Pairing Smartlink

    Pairing SmartLink Pairing is the process of associating Bluetooth devices with the mobile phone. Most mobile phones can be paired with multiple devices simultaneously. Pairing is necessary only once, before first use. To do this, refer to the instructions for your mobile phone and proceed as follows: •...
  • Page 35 Pairing SmartLink • The mobile phone automatically recognizes the SmartLink and displays a newly found headset named “SmartLink”. • Select SmartLink on the mobile phone. The mobile phone requests an identification code (pass key). Enter: 1234 Pairing is then completed. The SmartLink is now registered on your mobile phone as an available Bluetooth device.

  • Page 36: Activating Smartlink For Mobile Phone Use

    Activating SmartLink for mobile phone use To use SmartLink with the mobile phone, activate the Bluetooth link between the mobile phone and the SmartLink: • Select SmartLink from the mobile phone list of coupled devices (refer to instructions). • If the symbol is not already showing in the SmartLink LCD, switch on the SmartLink and press the green telephone key until the “+”...
  • Page 37 Activating SmartLink for mobile phone use The SmartLink is now ready to take incoming calls. For possible options such as automatic language selection or various Bluetooth operating modes, please refer to your mobile phone instructions. Using Bluetooth increases power consumption by both the SmartLink and the mobile phone.

  • Page 38: Answering A Call

    Answering a call To answer calls, the SmartLink must be activated for mobile phone use. To answer an incoming call, you do not need to operate the mobile phone. • The LCD indicator starts flashing when a call is received. SmartLink automatically switches hearing instruments to the “FM + hearing instrument microphone active“...
  • Page 39 Answering a call • Speak directly into the SmartLink. You hear the caller’s voice in both hearing instruments. • SmartLink continues to relay incoming calls to the hearing instruments even while it is switched off. Ensure that the MicroLink receivers are permanently switched on.

  • Page 40: Rejecting A Call

    Rejecting a call If you prefer not to answer a call, press the red tele- phone key on the right until the “+“ symbol appears. Depending on the mobile phone, this may also deactivate the Bluetooth link. To reactivate the link, press the red telephone key again until the “+“...

  • Page 41: Making A Call

    Making a call The SmartLink must be switched on and connected with the mobile phone in order to make calls (see page 35). • Enter or select a number to call on the mobile phone. The mobile phone’s voice dialing feature can also be used, if available.

  • Page 42: Switching Off The Bluetooth Link

    Switching off the Bluetooth link Switching off economizes on power. To switch off Bluetooth on the SmartLink, press the red telephone key on the right until the “+“ symbol appears. ± Switch off link See page 35 for instructions on reactivating the link.

  • Page 43: Special Functions

    Special functions Changing the FM channel This function should only be used with multi-channel FM receivers. • Press the keys together. The channel indicator in the display starts flashing. Channel indicator • Press to move up a channel, or – Press to move down a channel.
  • Page 44 • SmartLink resumes normal mode 10 seconds after the last key press. The channel indicator stops flashing, and the frequency change is complete. The SmartLink remote control is again ready for use. Changing the channel is recommended in the following situations: •...

  • Page 45: Finding A Third-Party Channel (Scan)

    Finding a third-party channel (scan) This function is only available with multi-channel FM receivers. With this function, FM receivers can seek out the channel being used by another system on an unknown frequency and synchronize accordingly. It is useful in lectures or presentations, for example, when the speaker is already using somebody else’s FM transmitter.
  • Page 46 • The SmartLink automatically switches off while the FM receivers start scanning for the third-party channel. “S“ in the display indicates that the SmartLink is in scanning mode. • When you hear a voice, decide whether it is the one you are seeking. If yes, there is nothing else to do.

  • Page 47: Using Smartlink - Examples

    Using SmartLink – examples Around a table Recommended for: - Business meetings - In restaurants - Conferences - At home Microphone setting: In practical use: Omni Antenna: Short antenna Hand-held Recommended for: (reporter-style) - Parties - Conversations while traveling - Shopping Microphone setting: In practical use: Zoom...
  • Page 48 Recommended for: Hand to your conversation partner - Walks - Lectures - Sport - Whenever traveling with another person Microphone setting: In practical use: Zoom Antenna: Lavalier cord Connected Also recommended for: to a television - CD players and other audio equipment - Computers with an audio output...
  • Page 49 On the telephone Recommended for: - Use while driving - General Microphone setting: In practical use: Zoom (set automatically) Antenna: short antenna Using a MiniBoom Recommended for: external microphone - Teaching situations - Using the telephone while driving In practical use: Antenna: Short antenna...

  • Page 50: Optional Charging Units

    Optional charging units The optional automotive charging unit can be used to charge the SmartLink while on the road. The solar charging unit can even charge the SmartLink outdoors, without a mains electricity supply. (Available starting in Autumn 2004.)

  • Page 51: Fm-Receivers

    Users of Phonak hearing instruments should check recommended receiver settings in the respective user guide. Principle benefits of multi-frequency receivers • Default frequency MicroLink receivers are programmed with a standard default frequency activated at startup. It can be modified at Phonak service centers.
  • Page 52 • Frequency synchronization SmartLink can change your MicroLink receiver frequency directly ‘over the air’ (see page 42). Changing frequency is quick and easy, for example when there are nearby FM users on the same frequency (FM channel). • Standby mode (power saving) This function helps economize on power.

  • Page 53: Switch Settings On Mlxs

    MLxS switch settings For correct MLxS switch settings with Phonak hearing instruments, please refer to the respective hearing instrument user guide. For all other models, MLxS switch setting depend on the type of instrument. Ask your hearingcare professional about the right...

  • Page 54: Important Points

    • Before using the system in another country, contact your hearingcare professional to make sure your radio channels are permitted in that country. • The SmartLink SX may only be repaired by an authorized service center.

  • Page 55: Troubleshooting

    Troubleshooting Situation SmartLink does not switch on. Radio interference. Voices are inaudible when the SmartLink is switched on. Poor speech intelligibility.
  • Page 56 Most probable cause Remedy Battery exhausted. Charge the SmartLink (2 hours minimum). Extraneous cause: radio Change channel antenna or similar inter- (see page 42). fering devices nearby. a) Hearing instrument a) Check hearing set to wrong program. instrument program / b) Receiver switched off.
  • Page 57 Troubleshooting Situation Insufficient operating range. A second person’s voice is audible. Remote-controllable Phonak hearing instruments do not respond. SmartLink does not couple or connect with a mobile phone.
  • Page 58 Most probable cause Remedy Antenna not connected. Connect the short antenna, or the lavalier cord. Another hearing aid user Change channel uses the same channel. (see page 42). SmartLink and hearing Hold the SmartLink instruments too far apart. 50 cm (20") or closer to the hearing instruments when using remote...

  • Page 59: Declaration Of Conformity

    Declaration of conformity Phonak AG, Laubisrütistrasse 28, CH-8712 Stäfa, Switzerland confirms that the SmartLink conforms to EN 300-422, EN 300-328 and EN 301-489 guidelines including all necessary annexes. The SmartLink is used by hearing-impaired people. To operate the SmartLink, BTE hearing instruments with MicroLink receivers are required.
  • Page 60 (2)this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications made to this equipment not expressly approved by Phonak Inc. may void the FCC authorization to operate this equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 61 the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a cir- cuit different from that to which the receiver is connected.

  • Page 62: Service And Warranty

    Service and warranty Phonak provides a manufacturer’s limited warranty for your SmartLink. This covers all manufacturing and material defects. Problems with SmartLink arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty.

  • Page 63: Phonak Distributors Worldwide

    Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach-Oeffingen Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Netherlands Phonak B.V., 3439 ME Nieuwegein New Zealand Phonak New Zealand Ltd.
  • Page 64 Notes...
  • Page 65 Notes...

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