Related Manuals for HP Pavilion 15-bc000
Summary of Contents for HP Pavilion 15-bc000
- Page 1 HP Pavilion Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 U.S. and other countries. Red Hat bound by the terms of the HP End User License Not all features are available in all editions of Enterprise Linux is a registered trademark of Agreement (EULA).
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 Model numbers: 15-bc000~15-bc099 ........................1 Model numbers: 15-bc200~15-bc299 ........................4 Model numbers: 15-bc300~15-bc399 ........................7 2 External component identification ........................ 11 Right side ................................11 Left side ................................12 Display ................................. 13 Keyboard area .............................. - Page 6 7 Using HP PC Hardware Diagnostics (UEFI) ....................... 67 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............68 Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only) ........... 68 Customizing Remote HP PC Hardware Diagnostics (UEFI) settings ..........68 8 Backing up, restoring, and recovering ......................
- Page 7 Using HP Recovery media to recover ................74 Changing the computer boot order ................74 Removing the HP Recovery partition (select products only) ......... 74 9 Specifications .............................. 75 Computer specifications ............................75 39.62 cm (15.6-in) display specifications ......................76 Hard drive specifications .............................
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Page 9: Product Description
Product description Model numbers: 15-bc000~15-bc099 Category Description Product Name HP Pavilion Notebook PC 15-bc000~15-bc099 Processors 6th generation Intel® Core™ i7 processor Intel Core i7-6700HQ (2.6 GHz, turbo up to 3.5 GHz), 2133 MHz/6 MB L3, Quad, TDP 45W, cTDP 35 W 6th generation Intel Core i5 processor Intel Core i5-6300HQ (2.3 GHz, turbo up to 3.2 GHz), 2133 MHz/6 MB L3, Quad, TDP 45W, cTDP 35 W... - Page 10 Camera and HP TrueVision HD Microphone HP Wide Vision HD Camera - indicator LED, USB 2.0, BSI sensor, f2.0, 88° WFOV 720p by 30 frames per second Dual array digital microphones with appropriate software - beam forming, echo cancellation, noise...
- Page 11 Category Description Compatible with Miracast-certified devices External media cards HP Multi-Format Digital Media Card Reader Support SD/SDHC/SDXC Push-push insertion/removal Internal card One M.2 slot for WLAN modules expansion One M.2 slot for solid-state drives Ports Hot Plug/Unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust panel resolution to fit embedded panel and external monitor connected) HDMI v2.0 supporting: up to 4096x2160 @ 60Hz...
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Page 12: Model Numbers: 15-Bc200~15-Bc299
Model numbers: 15-bc200~15-bc299 Category Description Product Name HP Pavilion Notebook PC Model numbers: 15-bc200~15-bc299 Processors Intel Core i7-7700HQ (2.8 GHz, turbo up to 3.8 GHz), 2400 MHz/6 MB L3, Quad, TDP 45W, cTDP 35W Intel Core i5-7300HQ (2.5 GHz, turbo up to 3.5 GHz), 2400 MHz/6 MB L3, Quad, TDP 45W, cTDP 35W... - Page 13 Camera and HP TrueVision HD Microphone HP Wide Vision HD Camera - indicator LED, USB2.0, BSI sensor, f2.0, 88° WFOV 720p by 30 frames per second Dual array digital microphones with appropriate software - beam forming, echo cancellation, noise suppression...
- Page 14 Intel Dual Band Wireless-AC 7265 802.11 ac 2x2 WiFi + Bluetooth 4.2 Combo Adapter (non vPRO) Intel WiDi support Compatible with Miracast-certified devices External media cards HP Multi-Format Digital Media Card Reader Supports SD/SDHC/SDXC Push-push insertion/removal Internal card One M.2 slot for WLAN module expansion One M.2 slot for solid-state drives...
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Page 15: Model Numbers: 15-Bc300~15-Bc399
Model numbers: 15-bc300~15-bc399 Category Description Product Name HP Pavilion Notebook PC Model numbers: 15-bc300~15-bc399 Processors Intel Core i7-7500U (2.7 GHz, turbo up to 3.5 GHz), 2133 MHz/4 MB L3, Dual, 15W Intel Core i5-7200U (2.5 GHz, turbo up to 3.1 GHz), 2133 MHz/3 MB L3, Dual, 15W... - Page 16 Camera and HP Wide Vision HD Camera Microphone HP Wide Vision HD Camera - indicator LED, USB2.0, BSI sensor, f2.0, 88° WFOV 720p by 30 frames per second Dual array digital microphones with appropriate software - beam forming, echo cancellation, noise...
- Page 17 Category Description Support SD/SDHC/SDXC Push-push insertion/removal Internal card One M.2 slot for WLAN module expansion One M.2 slot for solid-state drives Ports Hot Plug/Unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust panel resolution to fit embedded panel and external monitor connected) HDMI v2.0 supporting: up to 4096x2160 @ 60Hz Headphone/Microphone combo jack USB 2.0 port:...
- Page 18 Category Description Windows 10 Home ML Windows 10 Home Plus ML For Emerging Market (EM/SL) Windows 10 Home EM/SL Windows 10 Home Plus EM/SL For the People’s Republic of China market CPPP Windows 10 Home High End China Language Edition CPPP Windows 10 Home China Language Edition FreeDOS 2.0 (select products only) Serviceability...
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Page 19: External Component Identification
Blinking white: The hard drive is being accessed. ● ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. USB 3.0 SuperSpeed port Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer. -
Page 20: Left Side
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and then select HP ▲ Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 21: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Display... -
Page 22: Keyboard Area
Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures. Chapter 2 External component identification... -
Page 23: Lights
Lights Component Description Power light ● On: The computer is on. Blinking: The computer is in the Sleep state, a power-saving state. The ● computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a power-saving ●... -
Page 24: Button And Speakers
Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit ●... -
Page 25: Special Keys
Special keys Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions. -
Page 26: Action Keys
Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page To use an action key, press and hold the key. ▲ Icon Description Helps prevent side-angle viewing from onlookers. -
Page 27: Bottom
Icon Description Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Turns the airplane mode and wireless feature on or off. NOTE: The airplane mode key is also referred to as the wireless button. NOTE: A wireless network must be set up before a wireless connection is possible. -
Page 28: Rear
Rear Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Locating system information Important system information is located on the bottom edge of the tablet or on the keyboard base. -
Page 29: Illustrated Parts Catalog
Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. - Page 30 Item Component Spare part number Display panel (see Display assembly on page not spared Top cover with TouchPad and keyboard (see TouchPad on page 49 for a detailed list of country codes) Natural silver 858971-xx1 Shadow black L03595-xx1 TouchPad (included with top cover) For use in model numbers: 15-bc000~15-bc099 and 15-bc200~15-bc299 860363-001 For use in model numbers: 15-bc300~15-bc399...
- Page 31 Item Component Spare part number For use in models with GeForce GTX 950M graphics L03383-001 (15) USB board For use in models: 15-bc000~15-bc099 and 15-bc200~15-bc299 858975-001 For use in all models L06098-001 USB board cable 856729-001 (16) Hard drive 1 TB, 5400 rpm 778192-005 1 TB, 7200 rpm, 9.5 mm 766644-005...
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Page 32: Display Assembly Subcomponents
Display assembly subcomponents Item Component Spare part number Bezel For non-touch screens 856725-001 For non-touch 3D screens 856726-001 Camera NM USB 3.0 1080p Intel 3D 781624-005 DM USB 2.0 Mjpeg 720p VDH2 PA 833962-011 DM USB 2.0 Mjpeg 720p VDH SF 846006-003 DM USB 2.0, HD, Mjpeg, VDHC, TL L02666-001... - Page 33 Item Component Spare part number 3D Camera cable (not illustrated) 859445-001 Raw display panel Non-touch models: FHD, UWVA 752920-012 ● ● FHD, SVA 798933-015 ● 842484-003 Touch models: ● 859098-001 ● 859099-001 Hinge assembly For non-touch screens 856741-001 For touch screens 856742-001 Hinge cap assembly for touch screens 856748-001...
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Page 34: Miscellaneous Parts
710415-001 150W adapter, PFC SMART 4.5 mm, slim 776620-001 Hard drive bracket 913937-001 HP HDMI to VGA adapter 701943-001 HP USB external DVD/RW optical drive 747080-001 Power cord For use in Australia 213356-008 For use in Denmark 213353-008 For use in Europe... -
Page 35: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 36: Cables And Connectors
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. -
Page 37: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. -
Page 38: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. -
Page 39: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 40: Removal And Replacement Procedures For Authorized Service Provider Parts
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 58 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter. - Page 41 Remove the two Phillips M2.0x5.0 screws (2) and the 8 Phillips M2.5x6.0 screws (3) that secure the base enclosure to the computer. Slide a nylon flake tool around the edge of the base enclosure to loosen it (1), taking care not to damage the internal clips, and then remove the base enclosure (2).
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Page 42: Battery
WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. - Page 43 To remove the battery, disconnect the battery cable from the system board (1), release the battery cable from the routing channels (2), and then lift the battery cable to remove it (3). Component replacement procedures...
- Page 44 Remove 4 Phillips M2.0x45.0 screws (1) that secure the battery to the computer, lift the front of the battery (2), and then slide the battery up and away to remove it from the computer (3). To insert the battery, reverse the removal procedures. Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 45: Hard Drive
Hard drive Description Spare part number Hard drive, 1 TB, 5400 rpm 778192-005 Hard drive, 1 TB, 7200 rpm, 9.5 mm 766644-005 Hard drive, 2 TB, 5400 rpm 7 mm 912487-855 Hard drive bracket 913937-001 Hard drive cable 858969-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. - Page 46 Reverse this procedure to install the hard drive. If it is necessary to disassemble the hard drive, follow these steps: ▲ Remove the hard drive connector (1), and then remove the side brackets (2). Reverse this procedure to reassemble the hard drive. Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 47: Solid-State Drive (M.2)
Solid-state drive (M.2) Description Spare part number Solid-state drive, 128 GB, SATA-3. TLC 759848-032 Solid-state drive, 128 GB, SATA-3, Value 827560-017 Solid-state drive, 256 GB, PCIe 3x4 SS, TLC 847109-005 Solid-state drive, 512 GB, PCIe 3x4 SS, TLC 847110-002 Before removing the solid-state drive, follow these steps: Turn off the computer. -
Page 48: Memory
Memory Description Spare part number Memory module (SODIMM), DDR-4, 2133 MHz 8 GB 820570-005 4 GB 820569-005 2 GB 851379-005 Memory module (SODIMM), DDR–4, 2400 MHz 8 GB 862398-855 4 GB 862397-855 2 GB 864271-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. - Page 49 Spread the two retention clips outward (1) until the memory module tilts up at a 45-degree angle, and then remove the module (2) Use the same procedure to remove all memory modules. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
- Page 50 Press down on the module until the side retention clips snap into place (3). Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 51: Wlan Module
WLAN module Description Spare part number Intel Dual Band wireless-AC 7265 802.11 AC, 2x2, WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) 793840-005 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN module, follow these steps: Shut down the computer. -
Page 52: Heat Sink
Heat sink Description Spare part number Heat sink for use in products with GeForce 950M/960M/965M graphics 856668-001 Heat sink for use in products with GeForce GTX1050M graphics 920563-001 Heat sink for use in products with GeForce GTX 950M graphics L03383-001 Before removing the heat sink, follow these steps: Turn off the computer. -
Page 53: Pch Heat Sink
The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. - Page 54 The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.
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Page 55: Usb Board
USB board Description Spare part number USB board for use in models: 15-bc000~15-bc099 and 15-bc200~15-bc299 858975-001 USB board for use in all models L06098-001 USB board cable 856729-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the SD card reader board, follow these steps: Shut down the computer. -
Page 56: Power Button Board
Power button board Description Spare part number Power button board 858974-001 Power button board cable 858966-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power button board, follow these steps: Shut down the computer. -
Page 57: Touchpad
TouchPad Description Spare part number TouchPad board for use in model numbers: 15-bc000~15-bc099 and 15-bc200~15-bc299 860363-001 TouchPad board for use in model numbers: 15-bc300~15-bc399 L06001-001 TouchPad cable 858967-001 Top cover with TouchPad and backlit keyboard in natural silver finish 858971-001 Top cover with TouchPad and backlit keyboard in shadow black finish L03595-001 For use in country... - Page 58 Disconnect the TouchPad cable (1). Remove the 3 Phillips M2.0x2.5 screws (2). Rotate the bottom of the TouchPad upward (3), and then remove it from the computer (4). Reverse this procedure to install the TouchPad. Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 59: Fans
Fans Description Spare part number Fan assembly 858970-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink and the fan, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. -
Page 60: Speakers
Speakers NOTE: The speaker spare part kit includes the cable. Description Spare part number Speaker Kit 858976-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speakers, follow these steps: Shut down the computer. -
Page 61: System Board
System board Description Spare part number System board All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system Intel i7-6700HQ processor for use in models with 2 GB of GeForce GTX 950M discrete graphics memory 856673-xxx Intel i5-6300HQ processor for use in models with 2 GB of GeForce GTX 950M discrete graphics memory 856674-xxx... - Page 62 When replacing the system board, be sure to remove the following components (as applicable) from the defective system board and install on the replacement system board: Solid-state drive (see Solid-state drive (M.2) on page 39). ● ● Memory modules (see Memory on page 40).
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Page 63: Rtc Battery
Remove Phillips M2.0x5.0 screw (1), lift the top of system board (2), and then remove it from the computer (3). Reverse this procedure to install the system board. RTC battery Description Spare part number RTC battery 741976-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the RTC battery, follow these steps: Shut down the computer. -
Page 64: Power Connector
Position the removed system board upright. Disconnect the RTC battery (1), and then lift to remove it (2). Reverse this procedure to install the RTC battery. Power connector Description Spare part number Power connector cable 858021-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power connector, follow these steps: Shut down the computer. - Page 65 Position the removed system board upright. Disconnect the connector cable, and then remove the power connector. Reverse this procedure to install the power connector. Component replacement procedures...
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Page 66: Display Assembly
Display assembly Description Spare part number Bezel For non-touch screens 856725-001 For non-touch 3D screens 856726-001 Camera NM USB 3.0 1080p Intel 3D 781624-005 DM USB 2.0 Mjpeg 720p VDH2 PA 833962-011 DM USB 2.0 Mjpeg 720p VDH SF 846006-003 DM USB 2.0, HD, Mjpeg, VDHC, TL L02666-001 Display panel... - Page 67 Description Spare part number In natural silver finish for non-touch 3D screens 856716-001 In natural silver finish for touch screens 856719-001 In shadow black finish for non-touch screens L03594-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
- Page 68 Remove the 3 Phillips M2.5x6.0 screws from the left and right hinge brackets (1), and then rotate the hinge brackets upward (2). Position the computer upside-down on the display. Rotate the display assembly (1), and then remove the display assembly from the base enclosure (2). Position the display panel upright.
- Page 69 Using a nylon tool, starting on the top edge (1), loosen the display bezel, disconnecting the plastic clips to release the edge of the bezel. Continue on the left and right edges (2) and then bottom edge (3), and then lift the display bezel (4) to remove it. If it is necessary to remove the camera, use a tool and lift the camera module to disengage the adhesive that secures it to the enclosure (1), and then disconnect the cable (2) from the module.
- Page 70 If it is necessary to remove the display panel from the enclosure, remove the 4 Phillips M2.0x2.5 screws from the display panel (1), and then lift the top of the panel (2) over and place it next to the enclosure. IMPORTANT: A cable connects to the bottom of the back of the display panel.
- Page 71 If it is necessary to remove the display hinges, remove one Phillips M2.5x3.0 screw from the top of each hinge bracket (1) and 3 broad head Phillips M2.5x3.0 screws from each hinge (2). Remove the hinge brackets from the clips in the sides of the back cover (3), and then lift the hinge brackets (4) to remove them.
- Page 72 Remove Phillips M2.0x2.0 screw from each hinge cover (1), and then remove the hinge covers from the enclosure (2). If it is necessary to remove the WLAN antennas from the back cover (1), release the WLAN cable from the routing channels (2), and then lift the antennas and cable to remove them (3). Reverse this procedure to install the display assembly.
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Page 73: Using Setup Utility (Bios)
To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 74: Downloading A Bios Update
If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 75: Using Hp Pc Hardware Diagnostics (Uefi)
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. -
Page 76: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device
Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a disk drive or USB flash drive) to run remote diagnostics. - Page 77 To access documentation on using Remote HP PC Hardware Diagnostics (UEFI) to configure a server for remote diagnostics or to customize which diagnostic tests are run, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only)
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Page 78: Backing Up, Restoring, And Recovering
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For... -
Page 79: Using Windows Tools
HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. -
Page 80: Using The Hp Cloud Recovery Download Tool (Select Products Only)
HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see... -
Page 81: Using The Hp Recovery Partition (Select Products Only)
Using HP Recovery media (select products only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. You can find contact information from the HP website. -
Page 82: Using Hp Recovery Media To Recover
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 83: Specifications
Specifications Computer specifications Metric U.S. Dimensions Width 382.4 mm 15.06 in Depth 252.5 mm 9.94 in Height (front to back) 24.5 mm .96 in Weight With solid-state drive 2095 g 4.62 lb With hard drive 2200 g 4.85 lb Input power Operating voltage and current 19.5 V dc @ 2.31 A –... -
Page 84: 39.62 Cm (15.6-In) Display Specifications
39.62 cm (15.6-in) display specifications Metric U.S. Dimensions Height 20.77 cm 8.175 in Width 37.78 cm 14.875 in Diagonal 39.62 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 500:1 (typical) Brightness 220, 250, or 300 nits Pixel resolution Pitch 0.252mm x 0.252mm... -
Page 85: Solid-State Drive Specifications
Solid-state drive specifications Internal Storage* Supports M.2 SATA-3 SSD 128 GB SATA III Solid-state Drive 256 GB SATA III Solid-state Drive 256 GB SATA III Solid-state Drive NVMe 512 GB SATA III Solid-state Drive NVMe *For solid-state drives, GB=1 billion bytes. TB=1 trillion bytes. Actual formatted capacity is less. Up to 16 GB (for Windows 7) and up to 30 GB (for Windows 8 and 10) of system disk is reserved for system recovery software. -
Page 86: 10 Power Cord Set Requirements
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. - Page 87 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 88: 11 Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 89: Index
32 removal 58 spare part number 25, 58 spare part number 23 spare part numbers 58 HP PC Hardware Diagnostics (UEFI) base enclosure, spare part number subcomponents 24 using 67 display cable HP Recovery Manager battery... - Page 90 72 removal 56 drive 11 USB flash drive 74 spare part number 22 mute 15 using HP Recovery media 71 spare part numbers 56 power 11, 15 recovery media power connector, identifying 11 RJ-45 (network) status 11 creating using HP Recovery...
- Page 91 speaker Windows tools removal 52 using 71 spare part numbers 52 wireless, product description 2, 6, 8 speakers WLAN antenna, spare part number identifying 16 25, 58 spare part number 22 WLAN antennas, identifying 13 special keys, using 17 WLAN assembly specifications spare part number 58 computer 75...