HP Pavilion 15-bc200 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. Pavilion 15-bc200
  6. Maintenance and service manual
HP Pavilion 15-bc200 Maintenance And Service Manual

HP Pavilion 15-bc200 Maintenance And Service Manual

This document is intended for hp authorized service providers only.
Hide thumbs Also See for Pavilion 15-bc200:
Table of Contents

Advertisement

Quick Links

HP Pavilion Notebook PC
Model 15-bc200~15-bc299
Maintenance and Service Guide
IMPORTANT! This document is intended for HP authorized service
providers only.

Advertisement

Table of Contents
loading

Related Manuals for HP Pavilion 15-bc200

Summary of Contents for HP Pavilion 15-bc200

  • Page 1 HP Pavilion Notebook PC Model 15-bc200~15-bc299 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Red Hat, Inc. in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Pentium, and Core are trademarks of Intel Corporation in the U.S. and other countries.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................5 Right side ................................5 Left side ................................. 6 Display ..................................7 Top ..................................8 TouchPad ............................. 8 Lights ..............................9 Button and speakers ......................... 10 Keys ..............................11 Using the action keys ........................
  • Page 6 Display panel ............................. 61 Webcam ............................. 67 6 Using HP PC Hardware Diagnostics (UEFI) ....................... 69 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............69 7 Backing up, restoring, and recovering ......................71 Creating recovery media and backups ........................ 71 Creating HP Recovery media (select products only) .................
  • Page 7 9 Power cord set requirements ........................80 Requirements for all countries ..........................80 Requirements for specific countries and regions ....................80 10 Recycling ..............................82 Index ................................83...
  • Page 8 viii...

  • Page 9: Product Description

    Category Description Product Name HP Pavilion Notebook PC Processors Intel Core™ i7-7700 HQ (2.8GHz, turbo up to 3.8 GHz), 2400 MHz/6 MB L3, Quad, TDP 45W, cTDP 35 W Intel Core i5-7300 HQ (2.5 GHz, turbo up to 3.5 GHz), 2400 MHz/6 MB L3, Quad, TDP 45W, cTDP 35 W...
  • Page 10 Camera and HP TrueVision HD: Microphone HP Wide Vision HD Camera - indicator LED, USB2.0, BSI sensor, f2.0, 88° WFOV 720p by 30 frames per second Dual array Digital Microphones w/ appropriate software - beam forming, echo cancellation, noise suppression...
  • Page 11 Category Description AC Smart Pin adapter plug Keyboard/pointing Full Size Backlit 3 Coat paint island-style keyboard with numeric key pad in Natural Silver finish devices Full Size Backlit 3 Coat paint island-style Keyboard with numeric key pad in Modern Gold finish TouchPad Requirements: Clickpad with image sensor Multitouch gestures enabled...
  • Page 12 Category Description Raw Panel Replacement Chapter 1 Product description...

  • Page 13: External Component Identification

    Drive light (select products only) ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive (select products only). USB 3.0 port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.

  • Page 14: Left Side

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select All apps, select HP Help ▲ and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ▲ Display...

  • Page 16: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...

  • Page 17: Lights

    Lights Component Description Power light ● On: The computer is on. Blinking: The computer is in the Sleep state, a power- ● saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 18: Button And Speakers

    Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 19: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, action keys, or the spacebar. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 20: Bottom

    Icon Description Mutes or restores speaker sound. Decreases speaker volume incrementally while you hold down the key. Increases speaker volume incrementally while you hold down the key. Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD). Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
  • Page 21 Description NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom...

  • Page 22: Rear

    Rear Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Locating system information Important system information is located on the bottom edge of the tablet or on the keyboard base.
  • Page 23 Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard. Locating system information...

  • Page 24: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 25 Item Component Spare part number Display panel (see Display assembly on page Top cover with TouchPad and keyboard (see TouchPad on page 58 for a detailed list of country codes) TouchPad (included with top cover) (see TouchPad on page 58 for a detailed list of country codes) Speaker Kit 858976-001...
  • Page 26 Item Component Spare part number Power button board 858974-001 Power button board cable 858966-001 Solid-state drive GNRC SSD 128 GB 2280 M2 SATA-3 Value TL 827560-017 GNRC SSD 256 GB 228 0M2 PCIe 3x4SS NVMeTLC TL 847109-005 GNRC SSD512GB 2280M2PCIe3x4SS NVMeTLC TL 847110-002 (10) System board (see...

  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Bezel For non-touch screens 856725-001 For non-touch 3D screens 856726-001 Webcam GNRC WC 1p NM U3 1080p Intel 3D 781624-005 GNRC WC 1p DM U2 Mjpeg 720p VDH2 PA 833962-011 GNRC WC 1p DM U2 Mjpeg 720p VDH SF 846006-003 3D Webcam cable 859445-001...

  • Page 28: Miscellaneous Parts

    120W adapter PFC S-3P SLIM 4.5MM 710415-001 150W adapter PFC SMART 4.5mm SLIM 776620-001 GNRC DCIN CA 10P STD 4.5mm 120W L50 TL connector 858021-001 Hard drive bracket 913937-001 HP HDMI to VGA adapter 701943-001 Microphone board 857471-001 Chapter 3 Illustrated parts catalog...
  • Page 29 Component Spare part number HP USB External DVD/RW Drive 747080-001 Power cord For use in NEMA 213349-009 For use in Europe 213350-009 For use in the United Kingdom 213351-008 For use in Denmark 213353-008 For use in Switzerland 213354-008 For use in Australia...

  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 31: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 32: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 33: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 34: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 61 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter.
  • Page 36 Remove the rubber strip (1), and then remove 10 Phillips 2x5 screws (2) and (3). Slide a nylon flake tool around the edge of the base enclosure to loosen it (1), taking care not to damage the internal clips, and then remove the base enclosure (2). Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 37: Display Assembly

    Display assembly IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the display assembly, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 38 Disconnect the WLAN antenna cable (1), and remove the tape holding it in place (2), disconnect the display cable (3), and then release the cable from the routing channels (4). Rotate the display assembly (1), and then remove the display assembly from the base enclosure (2). Reverse this procedure to install the display assembly.

  • Page 39: Hard Drive

    Hard drive Description Spare part number Hard drive 1 TB 7200 RPM SATA RAW 9.5mm 766644-005 2 TB 5400 RPM SATA RAW 9.5 mm 801808-005 Hard drive bracket 913937-001 Hard drive cable 858969-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 40 Reverse this procedure to install the hard drive. If it is necessary to disassemble the hard drive, follow these steps: ▲ Remove the hard drive connector (1), and then remove the side brackets (2). Reverse this procedure to reassemble the hard drive. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 41: Ssd (M.2)

    SSD (M.2) Description Spare part number GNRC SSD 128 GB 2280 M2 SATA-3 Value TL 827560-017 GNRC SSD 256 GB 228 0M2 PCIe 3x4SS NVMeTLC TL 847109-005 GNRC SSD512GB 2280M2PCIe3x4SS NVMeTLC TL 847110-002 Before removing the SSD, follow these steps: Turn off the computer.

  • Page 42: Memory

    Memory Description Spare part number Memory 4 GB 2133 MHz 1.2v DDR4 shared 820569-005 8 GB 2133 MHz 1.2v DDR4 shared 820570-005 2 GB 2133 MHz 1.2v DDR4 shared 851379-005 GNRC-SODIMM 4GB 2400MHz 1.2v DDR4 862397-855 GNRC-SODIMM 8GB 2400MHz 1.2v DDR4 862398-855 ASSY-SODIMM 2GB 2400MHz 1.2v DDR4 864271-855...
  • Page 43 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 44 With the memory module at a 45-degree angle from the surface of the memory module compartment (2), press the module into the memory module slot until it is seated. Gently press the memory module down (3), applying pressure to both the left and right edges of the memory module, until the retention clips snap into place.

  • Page 45: Wlan Module

    WLAN module Description Spare part number WLAN module, 11AC 7265NV M.2 D0 MOW 793840-005 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN module, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.
  • Page 46 Reverse this procedure to install the WLAN module. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 47: Battery

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information.
  • Page 48 Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 49 Remove 4 Phillips 2x5 screws (1), lift the battery (2), and then slide the battery to remove it from the connector (3). To insert the battery, reverse the removal procedures. Component replacement procedures...

  • Page 50: Usb Board

    USB board Description Spare part number USB board 858975-001 USB board cable 856729-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the SD card reader board, follow these steps: Shut down the computer.

  • Page 51: Power Button Board

    Reverse this procedure to install the USB board. Power button board Description Spare part number Power button board 858974-001 Power button board cable 858966-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power button board, follow these steps: Shut down the computer.
  • Page 52 Battery (see Battery on page 39). USB (see USB board on page 42). Remove the power button board: ▲ Remove 1 Phillips screw (1), lift the power button board at an angle (2), and then remove it (3). Reverse this procedure to install the power button board. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 53: Fan

    Description Spare part number 858970-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink and the fan, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 54: Heat Sink For Discrete Graphics Memory

    Reverse this procedure to install the fan. Heat sink for discrete graphics memory Description Spare part number Heat sink for products with discrete graphics For products with discrete graphics 950M/960M/965M 856668-001 For products with discrete graphics GTX1050 920563-001 Before removing the heat sink for discrete graphics memory, follow these steps: Turn off the computer.
  • Page 55 USB (see USB board on page 42). Power button board (see Power button board on page 43). Fan (see Fan on page 45). Remove the heat sink for discrete graphics memory: Remove the 6 Phillips M2.0 screws (1) and then carefully lift the heat sink (2) to remove it from the system board.

  • Page 56: Heat Sink For Cpu And Graphics

    The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.
  • Page 57 WLAN module (see WLAN module on page 37). Battery (see Battery on page 39). USB (see USB board on page 42). Power button board (see Power button board on page 43). Fan (see Fan on page 45). Heat sink for discrete graphics (see Heat sink for discrete graphics memory on page 46).
  • Page 58 The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.

  • Page 59: Speakers

    Speakers NOTE: The speaker spare part kit includes the cable. Description Spare part number Speaker Kit 858976-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speakers, follow these steps: Shut down the computer.
  • Page 60 Lift the left speaker and the right speaker, and then remove them (2) . Reverse this procedure to install the speakers. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 61: System Board

    System board Description Spare part number System board Intel i7-6700HQ system board with a non-Windows operating system 856673-001 Intel i7-6700HQ system board with a Windows operating system 856673-601 Intel i5-6300HQ system board with a non-Windows operating system 856674-001 Intel 2GB i5-6300HQ system board with a Windows operating system 856674-601 Intel i3-6100H system board with a non-Windows operating system 856675-001...
  • Page 62 Display assembly (see Display assembly on page 29). Hard drive (see Hard drive on page 31). SSD (see SSD (M.2) on page 33). Memory (see Memory on page 34). WLAN module (see WLAN module on page 37). Battery (see Battery on page 39).

  • Page 63: Rtc Battery

    Remove 1 Phillips 2x5 screw (1), lift the system board (2), and then remove it (3). Reverse this procedure to install the system board. RTC battery Description Spare part number RTC battery 741976-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 64: Power Connector

    WLAN module (see WLAN module on page 37). Battery (see Battery on page 39). vii. USB (see USB board on page 42). viii. Power button board (see Power button board on page 43). Fan (see Fan on page 45). Heat sink for discrete graphics (see Heat sink for discrete graphics memory on page 46).
  • Page 65 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the base enclosure (see Base enclosure on page 27), and then remove the following components: Display assembly (see Display assembly on page...

  • Page 66: Touchpad

    TouchPad Description Spare part number TouchPad board 860363-001 TouchPad cable 858967-001 Top cover with TouchPad and Backlit Keyboard in Natural Silver finish 858971-001 Top cover with TouchPad and Backlit Keyboard in Modern Gold finish 858972-001 For use in country Spare part For use in country Spare part For use in country...
  • Page 67 Battery (see Battery on page 39). USB (see USB board on page 42). Power button board (see Power button board on page 43). Fan (see Fan on page 45). Heat sink for discrete graphics (see Heat sink for discrete graphics memory on page 46).
  • Page 68 Lift the TouchPad (3), and then remove it (4). Reverse this procedure to install the TouchPad. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 69: Display Panel

    Display panel Description Spare part number Bezel For non-touch screens 856725-001 For non-touch 3D screens 856726-001 Display panel 15.6" FHD WLED AntiGlare (1920x1080) slim-flat (3.2mm) SVA, eDP, Special Deal, 220 nits 842484-003 Display panel kit 15.6 AG FHD for touch screens 859098-001 Display panel kit 15.6 AG UHD for touch screens 859099-001...
  • Page 70 Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the base enclosure (see Base enclosure on page 27), and then remove the following components:...
  • Page 71 Starting on the top edge (1), loosen the display bezel, disconnecting the plastic clips to release the edge of the bezel. Continue on the left and right edges (2) and then bottom edge (3), and then lift the display bezel (4) to remove it. NOTE: The webcam can be removed after removing the display bezel (see Webcam on page...
  • Page 72 Rotate the display panel (1), disconnect the display cable (2) from the display panel (3), and then lift the display panel (4) to remove it. Remove 1 Phillips 2.5x6.0 screw from the top of each hinge bracket (1) and 3 Phillips 2.5x6.0 screws from each hinge (2), remove the hinge brackets from the back cover (3), and then lift the hinge brackets (4) to remove them.
  • Page 73 Remove 1 Phillips 2.0x2.0 screw from each hinge bracket (1), and then separate the hinge caps from the hinge brackets. Remove 1 Phillips 2.0x2.0 screw from each hinge (1), and then lift the hinges(2) to remove them. Component replacement procedures...
  • Page 74 Remove the WLAN antennas from the back cover (1), release the WLAN cable from the routing channels (2), and then lift the antennas and cable to remove them(3). Reverse this procedure to install the display assembly. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 75: Webcam

    Webcam Description Spare part number Webcam GNRC webcam 1p NM U3 1080p Intel 3D 781624-005 GNRC webcam1p DM U2 Mjpeg 720p VDH2 PA 833962-011 GNRC webcam 1p DM U2 Mjpeg 720p VDH SF 846006-003 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 76 Reverse this procedure to install the webcam. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 77: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 78 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 79: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 80: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 81: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 82: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 83: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 84: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.

  • Page 85: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 382.4 mm 15.06 in Depth 252.5 mm 9.94 in Height (front to back) 24.5 mm .96 in Weight 2095 g 4.62 lb Input power Operating voltage and current 19.5 V dc @ 2.31 A – 45 W 19.5 V dc @ 3.33 A –...

  • Page 86: 39.62 Cm (15.6-In) Display Specifications

    39.62 cm (15.6-in) display specifications Metric U.S. Dimensions Height 20.77 cm 8.175 in Width 37.78 cm 14.875 in Diagonal 39.62 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 500:1 (typical) Brightness 220, 250, or 300 nits Pixel resolution Pitch 0.252mm x 0.252mm...

  • Page 87: Solid-State Drive Specifications

    1 TB* 2TB* *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. Solid-state drive specifications Internal Storage* Supports M.2 SATA-3 SSD 128 GB SATA III Solid-state Drive 256 GB SATA III Solid-state Drive 256 GB SATA III Solid-state Drive NVMe...

  • Page 88: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 89 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 90: 10 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 91: Index

    19 spare part number 20, 61 spare part number 20, 61 display cable HP PC Hardware Diagnostics (UEFI) backups 71 spare part number 20, 61 using 69 base enclosure Display panel HP Recovery Manager...
  • Page 92 73 serial number 14 spare part number 17 USB flash drive 74 lights spare part numbers 56 using HP Recovery media 72 AC adapter and battery light 5 power connector, identifying 5 recovery media caps lock 9 power cord...
  • Page 93 system board WLAN module removal 53 removal 37 spare part numbers 18, 53 spare part number 18 system information spare part numbers 37 locating 14 system recovery 73 system restore point creating 72 system restore point, creating 71 TouchPad buttons 8 removal 58 spare part numbers 17, 58 TouchPad zone, identifying 8...

This manual is also suitable for:

Pavilion 15-bc299

Table of Contents