Troubleshooting - Samsung eGO-note User Manual

Troubleshooting

If you have difficulty running the eGO-note, follow these steps:
1. Consult the following sections for advice on how to handle HPC
problems or Window CE user's guide.
2. If steps 1 does not help you to resolve the problem, contact your
reseller for assistance.
The eGO-note does nothing when you turn it on.
• Adjust the contrast using <Alt+ >> or <Alt+ <> keys.
• Connect AC adapter, if you use the battery pack.
• Check AC-IN indicator light, when you use the AC adapter.
• Check if the power cable is damaged.
• Check the AC adapter and power cord is correctly connected.
• When the eGO-note is connected with peripheral devices, disconnect
for a moment.
• Remove AC adapter and the battery pack for few seconds, then
connect it and wait for 5 seconds before turn the power on.
The LCD display does not show anything.
• Adjust the LCD display Contrast.
Backup Battery is Running Low message shows on LCD.
• Connect the AC adapter to charge the Backup Battery.
The screen is frozen and the Quick Start button doesn't help
to turn on /off the eGO-note.
• Press the Soft Reset Button with a paper clip.
30 User's Manual