4
Troubleshooting Guide
4.1
Requirements Before Contacting Samsung Customer
Service Center
4.1.1 Check the following.
The product cannot power on.
There is no sound.
The volume is too low.
Installation issue
Check that the power cable is connected
properly.
(Refer to "2.2.7
Sound issue
Check the connection of the audio cable or adjust
the volume.
Check the volume.
Adjust the volume.
If the volume is still low after turning it up to the
maximum level, adjust the volume in the audio
settings program.
Connecting the Power")
4 Troubleshooting Guide
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