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Table of Contents
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Summary of Contents for Samsung Personal Computer

  • Page 1 User Manual...
  • Page 2: Table Of Contents

    Chapter 1. Getting Started Using the TPM Security Device (Optional) Using the Multimedia App (Optional) Before You Start Using Apps With a Samsung Smartphone (Optional) Safety Precautions Samsung Software Update Proper Posture During Computer Use Diagnosing the Computer Status and Troubleshooting...
  • Page 3: Chapter 1. Getting Started

    Chapter 1. Getting Started Before You Start Safety Precautions Proper Posture During Computer Use Overview Turning the Computer On and Off...
  • Page 4: Before You Start

    Before You Start Chapter 1 Getting Started Before reading the User Manual, first check the following Safety Precaution Notations information. Icon Notation Description • Optional items, some devices and software referred to in the User Manual may not be provided and/or changed by Failure to follow instructions marked with upgrade.
  • Page 5 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the Samsung Electronics shall not be liable for any data loss. Please actual capacity due to the difference in capacity calculation.
  • Page 6: Safety Precautions

    Since this is commonly applied to Samsung Computers, This increases the risk that a malfunction or some pictures may differ from actual products.
  • Page 7 Safety Precautions Chapter 1 Getting Started Warning If the power cord or power outlet makes a noise, disconnect the power cord from the Failure to follow instructions marked with this symbol may wall outlet and contact a service center. cause personal injury and even fatality. There is a danger of electric shock or fire hazard.
  • Page 8 Safety Precautions Chapter 1 Getting Started Warning AC Adapter Usage Precautions Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Connect the power cord to the AC adapter firmly. Connect the power cord to an outlet or Otherwise, there is a danger of fire due to an multiple power plug (extended cable) with incomplete contact.
  • Page 9 Please use an authorized battery and adapter still turned on. approved by Samsung Electronics. If you put the computer into your bag without Unauthorized batteries and adapters may not turning it off, the computer may overheat and meet the proper safety requirements and may there is a danger of fire.
  • Page 10 Safety Precautions Chapter 1 Getting Started Warning Usage Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Disconnect all cables connected to the computer before cleaning it. If your notebook is external & removable battery Never heat the product(or battery) or put type, remove the external battery.
  • Page 11 Safety Precautions Chapter 1 Getting Started Warning Upgrade Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Be sure to upgrade the computer by yourself only if you have sufficient knowledge and ability. Avoid direct sunlight when the computer is in an air-tight location such as inside a If this is not the case, ask for assistance from...
  • Page 12 Safety Precautions Chapter 1 Getting Started Warning Security and Movement Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Follow the instructions for the relevant location (e.g. airplane, hospital, etc.) when using a wireless communication device Before upgrading the computer, be sure (wireless LAN, Bluetooth, etc.).
  • Page 13 This may cause an injury, fire or explosion. When using the computer with it lying on its side, place it so Use only a battery authorized by Samsung Electronics. that the vents face upwards. Failure to do so may cause an explosion.
  • Page 14 This may cause personal injury or loss of data. Authorized Samsung Repair Centers will carry out safety checks after a repair. Using a repaired product without testing it for Do not touch the antenna with electricity facility such as the safety may cause an electric shock or fire.
  • Page 15 Safety Precautions Chapter 1 Getting Started Caution Do not place your face close to the Optical Disk Drive tray when it is operating. Failure to follow instructions marked with this symbol may There is a danger of injury due to an abrupt ejection. cause slight injury or damage to the product.
  • Page 16 Never disassemble or repair the product by yourself. There is a danger of electric shock or fire. To connect a device that is not manufactured or authorized by Samsung Electronics, enquire at your service center before connecting the device. There is a danger of damaging the product.
  • Page 17 Safety Precautions Chapter 1 Getting Started Caution Causes that may damage the data of a hard disk drive and the hard disk drive itself. Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. •...
  • Page 18: Proper Posture During Computer Use

    Proper Posture During Computer Use Chapter 1 Getting Started Maintaining a proper posture during computer use is very • Do not use the computer while you are lying down, but only important to prevent physical harm. while you are sitting down. The following instructions are about maintaining a proper posture •...
  • Page 19 Proper Posture During Computer Use Chapter 1 Getting Started Eye Position Hand Position Keep the monitor or LCD away from your eyes by at least Keep your arm at a right angle as shown by the figure. 50cm. • Keep the line from your elbow to your hand straight. •...
  • Page 20 Proper Posture During Computer Use Chapter 1 Getting Started Volume Control (Headphones and Speakers) Use Time (Break Time) Check your volume first to listen to music. • Take a break for 10 minutes or more after a 50-minute period when working for more than one hour. Illumination •...
  • Page 21: Overview

    Overview Chapter 1 Getting Started Front View Camera operating This indicates the camera operating indicator status. • The pictures used for the cover and the main body in the Using this camera, you can take still User Manual are those of the representative model of each pictures and record video.
  • Page 22 Overview Chapter 1 Getting Started Caution when using the touch buttons Touch buttons (for corresponding models only) • You can only use the touch buttons when the computer is If you touch the sensor, the touch button works. turned on. •...
  • Page 23 Overview Chapter 1 Getting Started Right View Left View 1 Power Button Turns the computer on and off. 1 Multi Card Slot A card slot supports multi cards.
  • Page 24 Overview Chapter 1 Getting Started Rear View 1 Microphone You can use the built-in microphone. Ear-set / headset This is the jack for connecting an ear-set Jack or headset. This port is used as a USB port or chargeable USB port. Using a chargeable USB port, you can USB Port access or charge a USB device.
  • Page 25 Overview Chapter 1 Getting Started Connect the Ethernet cable to this port. Wired LAN Port A jack to connect the AC adapter that supplies power to the computer. DC Jack The appearance and size of the jack may differ depending on the model. You can watch TV by connecting the antenna cable.
  • Page 26: Turning The Computer On And Off

    Turning the Computer On and Off Chapter 1 Getting Started Turning the computer on About Windows Activation Connect the AC adapter. When you turn the computer on for the first time, the Windows activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer.
  • Page 27 Turning the Computer On and Off Chapter 1 Getting Started On the desk top Turning the computer off • Touch screen: Tap and hold the Start button on the • Since the procedures to turn the computer off may differ bottom-left corner.
  • Page 28 Turning the Computer On and Off Chapter 1 Getting Started Unlocking the screen To unlock the lock screen, do one of the following: • Touch screen: Swipe the lock screen from bottom to top. • Mouse: Click the lock screen. •...
  • Page 29: Chapter 2. Using Windows

    Chapter 2. Using Windows What is Microsoft Windows? Screen At a Glance Using the Charms Using Apps Windows Hot Key Function Using a Touch Screen (Touch screen models only) 40...
  • Page 30: What Is Microsoft Windows

    What is Microsoft Windows? Chapter 2 Using Windows Microsoft Windows is an operating system that is required for Viewing Help+Tips operating a computer. On the Start screen, select Help+Tips. To use your computer optimally, you need to know how to use it properly.
  • Page 31: Screen At A Glance

    Screen At a Glance Chapter 2 Using Windows Windows provides both the new Start screen mode and the Start Screen Refers to the default Start screen of Windows. Desktop mode of the existing OS. Refers to the apps that are currently installed. User Account This refers to the currently used user account.
  • Page 32 Screen At a Glance Chapter 2 Using Windows Desktop This refers to the menu that allows you to Charms use functions such as Search, Share, Start, This provides similar functions to those provided by the desktop Device and Settings. in prior Windows 8 versions. Move to the Start screen.
  • Page 33: Using The Charms

    Using the Charms Chapter 2 Using Windows The Charms is a new type of menu that combines the Start menu Search Search with the Control Panel of existing Windows. Perform the keyword search to produce an integrated Search Search list of search results covering apps, files and web pages. The Charms allows you to quickly configure the device(s) Search connected to your computer, search for App(s)/file(s), and use the...
  • Page 34 Using the Charms Chapter 2 Using Windows Changing the Settings Frequently used Windows menus are collected. Icon Name Function Description Click the Charms > Settings. You can connect to a wireless network. Wireless Select a wireless network to connect Network Adjusting the You can adjust the volume or mute the Volume...
  • Page 35: Using Apps

    Using Apps Chapter 2 Using Windows An App refers to an application program (hereafter referred to as an App). In a larger sense, it refers to all the software programs installed on the operating system. Windows provides basic Apps for frequently performed tasks. Starting/Exiting an App Click on an App in the Start screen to activate it.
  • Page 36 Using Apps Chapter 2 Using Windows Click on an App in that list or drag it to the center of the Arrange the position of each split screen as appropriate. screen. Now, you can check the selected App which is currently running.
  • Page 37 Using Apps Chapter 2 Using Windows Adding/Removing an App to/from the Start Screen Camera App at a Glance Use the OS-provided camera app to take photos or make movies Move to the Apps screen. and edit them to your preference. •...
  • Page 38 Using Apps Chapter 2 Using Windows To play the photo or movie Cautions • Do not take a photo of others without their permission. ► To play the Camera-taken photos instantly • Do not take photos or make video recording in areas •...
  • Page 39 Run the Charms and click Settings > Change PC Settings. Select Your account > Connect to a Microsoft account. Samsung cannot solve errors occuring with other apps installed from the Windows Store. Contact customer support Register your account through the following relevant for the app directly.
  • Page 40: Windows Hot Key Function

    Windows Hot Key Function Chapter 2 Using Windows You can use the following convenient hot keys in Windows. Function Hot Keys Function Description Displaying the Start Screen Windows Key Switches to Start mode. Displaying the Desktop Windows Key + D Switches to Desktop mode.
  • Page 41: Using A Touch Screen (Touch Screen Models Only)

    Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows A touch screens allows you to use your computer without a keyboard or mouse. The touch screen instructions also describe the functions which can be activated via the touch screen. •...
  • Page 42: Using A Touch Screen (Touch Screen Models Only)

    Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows Touch Operation Function Description Swipe inward from the left edge Displays the last run App. Swipe downward from the top edge, or swipe upward from the Displays the options for the currently running application. bottom edge Swipe upward on the Start screen.
  • Page 43 Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows Touch Operation Function Description Slightly press with your finger to select an item. Touching slightly (If you slightly touch a specific menu, option, application icon, etc. on (Clicking) the screen, the corresponding capability is activated.) Touching twice Slightly press twice with your finger to select an item.
  • Page 44 Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows Touch Operation Function Description Provides the same function as right-clicking your mouse button. Touching and holding for a while Displays the additional options which can be set for the selected (Right-clicking your mouse) target or more detailed information.
  • Page 45 Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows Calibrating the Screen When the Calibration window appears, press the + mark by following the onscreen instructions. If you are using the touch screen for the first time or the pointer is not aiming correctly and the accuracy has declined, calibrate your screen.
  • Page 46 Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows On the desktop, tap the at the right of the taskbar to Entering Characters display the Touch Keyboard. You can use the keyboard or Touch Keyboard to enter characters.
  • Page 47 Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows Touch-enabled mode Entering characters in Handwriting Mode The touch-enabled mode provides the same input environment You can enter characters by writing them in the Handwriting as the physical keyboard. Mode Input Panel on the touch screen.
  • Page 48 Using a Touch Screen Chapter 2 (Touch screen models only) Using Windows Note for Using the Touch Screen • Be careful not to damage the edges of the touch screen. If the edges of the touch screen are damaged, the touch screen •...
  • Page 49: Chapter 3. Using The Computer

    Using the TV (Optional) Using the Remote Control (Optional) Using the TPM Security Device (Optional) Using the Multimedia App (Optional) Using Apps With a Samsung Smartphone (Optional) Samsung Software Update Diagnosing the Computer Status and Troubleshooting 95 Using the Security Slot...
  • Page 50: Using A Wireless Keyboard/Mouse (Optional)

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Insert the wireless signal receiver into the USB port at the The wireless keyboard and mouse are optional and the appearance and the color of the provided keyboard and mouse back of the computer.
  • Page 51 Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Insert the batteries and then close the battery cover. Wireless keyboard Locate the battery cover at the bottom back of the keyboard. Use your fingers to push the cover up. •...
  • Page 52 Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Battery replacement LED This indicates when it is time to replace the battery. If the LED blinks, replace the batteries. Windows Key Directional keys The Start screen appears. Moves the cursor up, down, left or right. CONNECT button Battery cover...
  • Page 53 Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Shortcut Keys While pressing and holding the Fn key, press a shorcut keys. Shortcut Keys Shortcut keys Function Description Play the previous file Play/Pause Play the media file Stop Play the next file Search Share These are Windows menu keys.
  • Page 54 Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Mute Toggle the sound on and off. Volume control Adjust the volume. Power saving mode Switch to power saving mode. The wireless keyboard automatically enters power-saving mode if there is no key input for a pre-determined period of time. Press any key to resume using the keyboard in power-saving mode.
  • Page 55 Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Click function Wireless keyboard Briefly press the left mouse button once. If you click this mouse button once, the corresponding program is Wheel button selected. Moves the pointer up and down. Double-click function Right button Left button...
  • Page 56 Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Within 30 seconds of reconnecting the receiver, press and If the wireless keyboard does not work hold the CONNECT button for 1 seconds near the receiver. ► Check if it is out of battery. For the keyboard, check if the battery low indicator the top right blinks.
  • Page 57 Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Disconnect and then reconnect the wireless signal receiver to If the wireless mouse does not work the main body. ► When the power switch at the bottom of the mouse is in the OFF position, the mouse does not work.
  • Page 58: Using Hand Gestures (Optional)

    Using hand gestures Chapter 3. (Optional) Using the computer The Hand Gesture window appears on the right side of the You can turn the pages on the screen, and run and exit programs using hand gestures in front of the computer screen. In addition, screen.
  • Page 59: Using Hand Gestures (Optional)

    Using hand gestures Chapter 3. (Optional) Using the computer Tips If you place your hand in front of the camera, your hand is recognized when the palm-shaped icon appears on the • This function only works when a hand icon appears on the screen.
  • Page 60 Using hand gestures Chapter 3. (Optional) Using the computer Try to run a function referring to the figure of the gesture below. Gestures Hand Motions Operating descriptions Move to the Move the palm to the left / Previous screen / Next screen Left or Right Move the palm to the right Fist...
  • Page 61: Multi Card Slot (Optional)

    Multi Card Slot Chapter 3. (Optional) Using the computer Using the multi-card slot, you can read and write data on various Using the card types of memory cards. When you insert a memory card, make sure to insert the memory Insert a memory card into the multi-card slot in the correct card in the correct direction.
  • Page 62 Multi Card Slot Chapter 3. (Optional) Using the computer The following message appears on the top right. Click to Memory Card Naming open the folder and click View Files. The following table shows the full names of memory cards for each abbreviation. Abbreviation Memory Card’s Name Secure Digital...
  • Page 63 Multi Card Slot Chapter 3. (Optional) Using the computer To format a memory card • To share a memory card with a digital device such as digital camera, it is recommended to format the memory card When using the memory card for the first time, you must format in the digital device before use.
  • Page 64: Connecting An External Display Device (Optional)

    Connecting an External Display Device Chapter 3. (Optional) Using the computer By connecting the computer to a TV with a HDMI port, you can Select Charms menu > Devices > Projector > Second enjoy both a high visual quality and a high sound quality. Screen.
  • Page 65: Switching The Picture Mode

    Click Settings > Display > Color tone. Therefore Samsung observes and manages the following dot principles: Standard • : Standard picture mode.
  • Page 66: Using The Product As A Monitor (Optional)

    Using the product as a monitor Chapter 3. (Optional) Using the computer The LCD screen of this product can be used as a monitor using the You can only use monitor mode by connecting the Digital Digital Video/Audio Input Port (HDMI-IN). Video/Audio Input Port (HDMI-IN).
  • Page 67: Adjusting The Volume

    Adjusting the Volume Chapter 3. Using the computer You can control the volume with the volume control program. Using the Sound Recorder The procedures to record sound using the Windows Recorder are Using the touch button described below. Tap the touch button to control the volume.
  • Page 68 Adjusting the Volume Chapter 3. Using the computer Using SoundAlive (Optional) The SoundAlive function enables you to experience more stereophonic sound using stereo speakers. • The software programs provider may vary, depending on your computer model. • In addition, some pictures may differ from actual product depending on the computer model and software version.
  • Page 69: Wired Network

    Wired Network Chapter 3. Using the computer A wired network is a network environment used for a company Click Charms menu on the Desktop > Settings > network or broadband internet connection at home. Control Panel > Network and Internet > Network and Sharing Center and click on Change adapter settings in •...
  • Page 70 Wired Network Chapter 3. Using the computer Select Internet Protocol Version 4(TCP/IPv4) from the list Configure the IP settings. of Network Components and click Properties. When using DHCP, select Obtain an IP address automatically. To use a static IP address, select Use the following IP address, and set the IP address manually.
  • Page 71 Wired Network Chapter 3. Using the computer - <Wake On LAN> feature may not work while using Hybrid Using the WOL (Wake On LAN) function power saving feature. Hybrid sleep mode can be disabled <Wake On LAN> is a function that activates the system from Sleep from Power Options under Control Panel.
  • Page 72: Wireless Network (Optional)

    Wireless Network Chapter 3. (Optional) Using the computer A wireless network (Wireless LAN) environment is a network • The screen figures and terms may differ depending on the environment that enables communication between multiple model. computers at home or a small-size office through wireless LAN •...
  • Page 73 Wireless Network Chapter 3. (Optional) Using the computer Click Connect. Connecting to a Wireless LAN If a network key is set for the AP, enter the network key and If there is an AP, you can connect to the Internet via the AP using then click OK.
  • Page 74: Using The Tv (Optional)

    Using the TV Chapter 3. (Optional) Using the computer Products embedded with a TV tuner card (Optional) can use the Configuring the TV TV function. After connecting to the antenna, you can watch TV by using the • The screenshots and terms used in the user manual may corresponding TV program.
  • Page 75 Using the TV Chapter 3. (Optional) Using the computer Note on Configuration When the auto scanning is complete, the default TV channel will be run. • The setup procedures may differ depending on the current * To switch to digital TV channels from an analog channel, type of your TV service.
  • Page 76 Using the TV Chapter 3. (Optional) Using the computer TV Program Menu You can watch a currently broadcast TV Live TV program. Click the Home icon on the upper area of the screen to display the main screen. Recorded TV You can watch a recorded TV program.
  • Page 77 Using the TV Chapter 3. (Optional) Using the computer Move your mouse to display the control bar as follows. Then Watching TV select a function. Start the TV program (ArcSoft TV). Select Digital TV or Analog TV The TV broadcast is displayed immediately. Switch to the Record Volume control Favorites Settings channel you want.
  • Page 78 Using the TV Chapter 3. (Optional) Using the computer Creating a recording schedule Recording TV You can record a TV program on your computer. Click Home > Schedule > Add. Recording the current program Set your program and the reservation time. Move your mouse over the currently viewed screen.
  • Page 79 Using the TV Chapter 3. (Optional) Using the computer Playing a recorded program Click Home > Recorded TV. The recorded programs are displayed. Select a program to watch. You can list the recorded programs by program, channel or date. The recordig file will be saved to File Explorer > Local disk (C:) >...
  • Page 80: Using The Remote Control (Optional)

    Using the Remote Control Chapter 3. (Optional) Using the computer Installing the batteries You can use the TV functions with the remote control. You can run the Live TV program from the desktop. Open the cover at the bottom of the remote control and insert the Check the functions of each button.
  • Page 81 Using the Remote Control Chapter 3. (Optional) Using the computer Release standby mode (reactivate Windows) Sleep Mode or turn on the computer Launches Internet Explorer This button is not supported on some computers. Mute Volume Controls Channel Controls Play Controls Stop Record TV or Spacebar function (optional): You...
  • Page 82: Using The Tpm Security Device (Optional)

    Using the TPM Security Device Chapter 3. (Optional) Using the computer A TPM (Trusted Platform Module) security device is a security Setting Up the TPM solution that protects your personal information by saving the user authentication data on the TPM chip installed on the To use the TPM function, you have to complete the following computer.
  • Page 83 Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc. Restart the computer. Set the TPM Device item to Enabled and set the Change TPM Status to Clear. When the Samsung logo screen appears, press the F2 key repeatedly. TPM Device Enabled...
  • Page 84 Press the F10 key to save the changes. The computer When the computer restarts automatically and the Samsung logo screen appears, press the F2 key repeatedly. automatically restarts. Initialization of the TPM chip has been completed.
  • Page 85 Using the TPM Security Device Chapter 3. (Optional) Using the computer After the program is completely installed, click Close. Installing the TPM program You can install the TPM program as follows. Install the program Close the SW Update window and reboot your computer according to the procedures below.
  • Page 86 Using the TPM Security Device Chapter 3. (Optional) Using the computer The security authentication settings begin with the Complete the registration according to the instructions. Initialization Wizard. When the Initialization Wizard appears, click Next. The user registration for the TPM program has been completed.
  • Page 87 Using the TPM Security Device Chapter 3. (Optional) Using the computer If the Confirm Attribute Changes window appears, select Using the TPM program the range to apply the encryption to and click OK. (This dialog box only appears when the folder is encrypted.) For more information about using the TPM program, refer to the online help for the program.
  • Page 88 Using the TPM Security Device Chapter 3. (Optional) Using the computer Decrypting an encrypted folder (file) You will be able to confirm that the color of the folder (file) name in the encrypted folder has been changed to green. Right-click over an encrypted folder (file) and select Decrypt from the pop-up window.
  • Page 89 Using the TPM Security Device Chapter 3. (Optional) Using the computer When the virtual drive (PSD) does not appear When the virtual drive (PSD) is not loaded You can only use the virtual drive (PSD) when you have selected To use the virtual drive (PSD), the virtual drive (PSD) should be the Personal Secure Drive (PSD) option during the program loaded first.
  • Page 90 Using the TPM Security Device Chapter 3. (Optional) Using the computer Deleting the virtual drive When you have to register again (to erase the authentication information on the TPM chip) If a virtual drive has been created, you have to delete the virtual drive before deleting the existing authentication information To register a user again, you need to delete the existing saved on the TPM chip.
  • Page 91 Using the TPM Security Device Chapter 3. (Optional) Using the computer Deleting the existing authentication information saved on the TPM chip. On the desktop, select the Charms menu > Settings > Control Panel > Programs > Uninstall a program > Infineon TPM Professional Package.
  • Page 92: Using The Multimedia App (Optional)

    Using the Multimedia App Chapter 3. (Optional) Using the computer S PhotoStudio and S Player+ enables you to take photos and make • Depending on the version of the program, some functions videos and edit them to your preference. may not be provided or different functions may be provided.
  • Page 93 Using the Multimedia App Chapter 3. (Optional) Using the computer Using the PhotoStudio app When done, save the image as a different name. On the Start screen, select S PhotoStudio. Select a photo to edit. Using the S Player+ app Select an editing mode from the lower-right bar.
  • Page 94: Using Apps With A Samsung Smartphone (Optional)

    Keyboard/Mouse Sharing : You can use the computer’s Samsung Kies keyboard or mouse on mobile devices. You can use Samsung Kies to sync multimedia files and documents between the computer and mobile devices, or upgrade the For more information, refer to the Help section of this firmware of the connected mobile device to the latest version.
  • Page 95: Samsung Software Update

    Chapter 3. Using the computer The SW Update program runs. SW Update is a software program that searches for Samsung software programs and drivers installed when you purchased the Select the items that you want to update before proceeding computer and helps you update any drivers or programs.
  • Page 96: Diagnosing The Computer Status And Troubleshooting

    Diagnosing the Computer Status and Troubleshooting Chapter 3. Using the computer The Support Center program, which is Samsung’s computer’s Support Center is activated and starts diagnosing your troubleshooting guide, supports diagnosing the system and has a computer. FAQ for frequently occurring problem(s).
  • Page 97: Using The Security Slot

    Using the Security Slot Chapter 3. Using the computer You can secure the computer by connecting a lock and cable to the Security Slot. To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual.
  • Page 98: Chapter 4. Settings And Upgrade

    Chapter 4. Settings and Upgrade BIOS Setup Setting a Boot Password Changing the Boot Priority...
  • Page 99: Bios Setup

    BIOS Setup Chapter 4. Settings and Upgrade The BIOS Setup enables you to configure your computer hardware Entering the BIOS Setup according to your needs. Turn the computer on. • Use the BIOS setup to define a boot password, change the Immediately press the F2 key several times.
  • Page 100 BIOS Setup Chapter 4. Settings and Upgrade The BIOS Setup Screen Setup Menu Description This is a description about the basic The BIOS Setup menus and items may differ depending on SysInfo specifications of the computer. your computer model. Using this menu, you can configure the major Advanced Setup Menu chipsets and additional functions.
  • Page 101: Setting A Boot Password

    Setting a Boot Password Chapter 4. Settings and Upgrade If you set a password, you have to enter the password when you Setting a Supervisor Password turn the computer on or enter the BIOS Setup. If you set a Supervisor Password, you need to enter the password By configuring a password, you can restrict system access to when you turn the computer on or enter the BIOS Setup.
  • Page 102 Setting a Boot Password Chapter 4. Settings and Upgrade Enter a password, press <Enter>, re-enter the password for Setting a User Password confirmation, and press <Enter> again. Using the User Password, you can turn the computer on but you The password can be up to 8 alphanumeric characters. cannot change the major settings of the BIOS Setup because you Special characters are not allowed.
  • Page 103 Setting a Boot Password Chapter 4. Settings and Upgrade Setting up a Hard Disk Drive Password (Optional) Deactivating the Password If you set a password for a hard disk drive, it cannot be accessed Press <Enter> on the password to be deactivated. For from another computer.
  • Page 104: Changing The Boot Priority

    Changing the Boot Priority Chapter 4. Settings and Upgrade Set the Boot Device Priority > Boot Option #1 item on the The computer is configured so that it boots from the HDD with priority, by default. right screen to USB device. This section will show you how to change the setting so that the computer boots from a USB device.
  • Page 105: Chapter 5. Troubleshooting

    Chapter 5. Troubleshooting Recovering/Backing up the Computer (Optional) 105 Reinstalling Windows (Optional) Q&A...
  • Page 106 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting If a problem occurs with your computer, Recovery (recovery Recovery • may not be provided or may be a different program) allows you to easily restore your computer to the default version depending on the model. (factory) settings.
  • Page 107 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting If the initial menu screen appears, click Recover. Recovering Select a recovery point and click Recover. You can restore the computer settings to the factory default settings if the computer fails to boot up, or if you encounter a If you set the User Data Maintenance to ON, the computer is serious problem with the computer.
  • Page 108 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Click Backup in the Recovery Home screen. Recovering after a Backup Select the drive to save and click Backup. You can recover your computer after you have backed up your computer to a separate drive or external storage device. You cannot select a DVD drive.
  • Page 109 Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Recovering The recover is performed based on the screen instructions. You can use your computer after the recover is completed. You can recover your computer using the backup from the above process. If the backup image is saved to an external storage device, connect the device.
  • Page 110 Select an option in Disk recovery Point and click Disk copy. If you cannot open the cover at the bottom of the computer, contact the Samsung Service Center to request assistance. In this case, you may be charged for the relevant service.
  • Page 111: Recovering/Backing Up The Computer (Optional)

    Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Export Disk Image Function If you frequently recover your computer to the default (factory) settings, you can conveniently recover your computer after exporting the default (factory) status disk image to an external storage device.
  • Page 112 You can remove all items in your PC and Remove…. reinstall Windows again. You should back up the files in the following folders before using the PC Recovery function since these files are not kept. \Windows, \Program files, \Program files(x86), \ProgramData, OEM Folder (ex) c:\samsung), \User\<user name>\AppData...
  • Page 113: Reinstalling Windows (Optional)

    Next. • Make sure to backup all important data. Samsung Electronics shall not be held liable for any loss of data. This screen may not be displayed depending on the OS...
  • Page 114 If you click Upgrade, the procedures from Step 6 continue Drive D includes an area to save the backup image used by sequentially. Samsung Recovery Solution. Installing Windows to drive C is recommended. • This screen may not be displayed depending on the OS version.
  • Page 115 Drive D includes an area to save the backup image used by After a while, the Options windows such as Language, Time, Samsung Recovery Solution. Installing Windows to drive C is Keyboard, etc. appear. Confirm the settings and click the recommended.
  • Page 116 What is a Recovery Area? The size of Recovery varies by models because of the different size of applied programs. Samsung computers have an additional partition to recover What is a recovery image? computers or save backup files. (Only for models with the Recovery.)
  • Page 117 Q&A Chapter 5. Troubleshooting • Mouse: Windows Related 1. Click the bottom-left icon on the Start screen to I cannot find the computer's Shut down button. display a tile of all apps installed on the computer. 2. Right-click over the corresponding App to select in a Pin A •...
  • Page 118 You can set the OS settings such as the screen PC, you need to change the BIOS settings first. design, etc. For more information, visit http://www.samsung.com and To configure your computer in detail, click the Charms go to Customer Support > Troubleshooting. Search for menu in Desktop >...
  • Page 119 Chapter 6. Appendix Important Safety Information Replacement Parts and Accessories Regulatory Compliance Statements WEEE Symbol Information Samsung Packaging Take-Back Program Product Specifications Glossary...
  • Page 120: Important Safety Information

    Important Safety Information Chapter 6 Appendix • If your computer has a voltage selector switch, make sure that Safety Instructions the switch is in the proper position for your area. Your system is designed and tested to meet the latest standards •...
  • Page 121 Important Safety Information Chapter 6 Appendix Care During Use The Instruction On Safety Operation of NotePC • Do not walk on the power cord or allow anything to rest on it. 1. When installing and operating devices please refer to safety requirements in the user manual.
  • Page 122: Replacement Parts And Accessories

    Class 1M laser radiation when operating part is open. non-removable rechargeable batteries in the garbage. Do not view directly with optical instruments. Contact the Samsung Helpline for information on how to dispose • Class 3B invisible laser radiation when open.
  • Page 123 Replacement Parts and Accessories Chapter 6 Appendix General Requirements Connect and Disconnect the AC adapter The requirements listed below are applicable to all countries: The socket-outlet shall be installed near the equipment and shall be easily accessible. • All power cord sets must be approved by an acceptable Do not unplug the power cord by pulling the cable only.
  • Page 124: Regulatory Compliance Statements

    Regulatory Compliance Statements Chapter 6 Appendix Wireless Guidance • Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation (If fitted with 2.4G band or 5G band) regulations require wireless devices to be turned off while traveling in an airplane. Low power, Radio LAN type devices (radio frequency (RF) wireless 802.11ABGN (also known as wireless Ethernet or Wifi) and communication devices), operating in the 2.4GHz/5GHz Band, may...
  • Page 125 Regulatory Compliance Statements Chapter 6 Appendix United States of America • Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact manufacturer for USA and Canada Safety Requirements and Notices service.
  • Page 126 Regulatory Compliance Statements Chapter 6 Appendix Unintentional Emitter per FCC Part 15 Use On Aircraft Caution This device complies with Part 15 of the FCC Rules. Operation is Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals subject to the following two conditions:(1) this device may not could interfere with critical aircraft instruments.
  • Page 127 Regulatory Compliance Statements Chapter 6 Appendix If necessary, the user should consult the dealer or an experienced This device is restricted to indoor use due to its operation in the radio/television technician for additional suggestions. The user 5.15 to 5.25 GHz frequency range. FCC requires this product to be may find the following booklet helpful: “Something About used indoors for the frequency range 5.15 to 5.25 GHz to reduce Interference.”...
  • Page 128 For body worn operation, this model has been tested and meets Electronics Engineers (IEEE). In both cases, the recommendations the FCC RF exposure guidelines when used with Samsung were developed by scientific and engineering experts drawn from accessory designated for this product. Non-compliance with...
  • Page 129 Regulatory Compliance Statements Chapter 6 Appendix (If fitted with 2.4G band or 5G band) Canada Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4GHz/5GHz Band, may Unintentional Emitter per ICES-003 be present (embedded) in your notebook system. This section is only applicable if these devices are present.
  • Page 130 Regulatory Compliance Statements Chapter 6 Appendix Operation of this device is subject to the following two conditions: Brazil (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Este produto esta homologado pela ANATEL, de acordo com interference that may cause undesired operation of the device.
  • Page 131 Regulatory Compliance Statements Chapter 6 Appendix European Radio Approval Information European Union (for products fitted with EU-approved radio devices) This Product is a Notebook computer; low power, Radio LAN type European Union CE Marking and Compliance Notices devices (radio frequency (RF) wireless communication devices), Products intended for sale within the European Union are marked operating in the 2.4GHz/5GHz band, may be present (embedded) with the Conformité...
  • Page 132 Notebook PC in Übereinstimmung mit den dalla direttiva 1999/5/CE. Deutsch grundlegenden Anforderungen und den [German] Ar šo Samsung deklarē, ka Notebook PC atbilst übrigen einschlägigen Bestimmungen der Latviski Direktīvas 1999/5/EK būtiskajām prasībām un Richtlinie 1999/5/EG befindet. [Latvian] citiem ar to saistītajiem noteikumiem.
  • Page 133 Regulatory Compliance Statements Chapter 6 Appendix Alulírott, Samsung nyilatkozom, hogy a Hér með lýsir Samsung yfir því að Notebook PC Íslenska Magyar Notebook PC megfelel a vonatkozó alapvetõ er í samræmi við grunnkröfur og aðrar kröfur, [Icelandic] [Hungarian] követelményeknek és az 1999/5/EC irányelv sem gerðar eru í...
  • Page 134 Samsung Electronics Vietnam Co., Ltd. Yen Phong 1, I.P Yen Trung Commune, Yen Phong Dist., Bac Ninh Province, Vietnam For the web or the phone number of Samsung Service Centre, see the Warranty or contact the retailer where you purchased your product.
  • Page 135 Regulatory Compliance Statements Chapter 6 Appendix The European variant is intended for use throughout the European RTC CAUTION Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: CAUTION : Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended General by the manufacturer.
  • Page 136: Weee Symbol Information

    Dispose unwanted electronics through an approved recycler. For more information on safe disposal and recycling visit our To find the nearest recycling location, go to our website: website www.samsung.com/in or contact our Helpline numbers - www.samsung.com/recyclingdirect Or call, (877) 278-0799 18002668282, 180030008282.
  • Page 137: Samsung Packaging Take-Back Program

    Samsung Packaging Take-Back Program Chapter 6 Appendix In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.
  • Page 138: Product Specifications

    Product Specifications Chapter 6 Appendix The system specifications may differ depending on the derived models. For detailed system specifications, refer to the product catalogue. • Optional components may not be provided or different CPU (Optional) AMD A4 / A6 APU components may be provided depending on the computer model.
  • Page 139 Registered Trademarks ENERGY STAR® Partner As an ENERGY STAR® Partner, SAMSUNG has Samsung is a registered trademark of Samsung Co., Ltd. determined that this product meets the ENERGY STAR® Microsoft, MS-DOS, and Windows are registered trademarks of the guidelines for energy efficiency.
  • Page 140: Glossary

    Glossary Chapter 6 Appendix The Glossary lists the terminologies used in this User Manual. For terminologies other than these, look in Windows Help. Backup DHCP (Dynamic Host Configuration Protocol) A way to save the current data to restore it later if necessary. This refers to automatically allocating IP addresses to the users on A backup is a way to restore computer data when the data or the network by the network administrators.
  • Page 141 Glossary Chapter 6 Appendix DVD (Digital Versatile Disk) IEEE802.XX DVD was developed to replace CD (compact disk). Although the This is a set fo specifications developed by the 802 committee of shape and size of the disc are the same as that of a CD, the capacity IEEE for the LAN connection method called XX.
  • Page 142 Glossary Chapter 6 Appendix Network Protocol A group of computers and devices, such as printers and scanners, A protocol is a set of rules used by computers to communicate with connected by a communications link. A network can be either each other across a network.
  • Page 143 Glossary Chapter 6 Appendix Share USB (Universal Serial Bus) This refers to setting a resource of a computer such as a folder or This refers to a serial interface standard developed to replace the printer so that other users can also use it. conventional interface standards such as Serial and PS/2.

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