General; Mobile Broadband Network - Dell precision M65 User Manual

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General

C
H E C K T H E N E T W O R K C A B L E C O N N E C T O R
network connector on the back of the computer and the network connector.
C
H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R
communication exists. Replace the network cable.
R
E S T A R T T H E C O M P U T E R A N D L O G O N T O T H E N E T W O R K A G A I N
C
H E C K Y O U R N E T W O R K S E T T I N G S
to verify that your network settings are correct and that the network is functioning.

Mobile Broadband Network

NOTE:
The Dell Mobile Broadband Card Utility user's guide is located under Help and Support. You can also
download the user's guide from support.dell.com.
NOTE:
The icon appears in the notification area if the computer has a Dell Mobile Broadband card installed.
Double-click the icon to launch the utility.
C — The Dell Mobile Broadband Card must be activated on the network in order to connect.
A N N O T C O N N E C T
Position the mouse over the
indicates the mobile broadband card is not activated, see "Activate your Mobile Broadband card" on page 76 for more
information. If problems persist, contact your Mobile Broadband service carrier for details on your plan.
C M B
H E C K Y O U R O B I L E R O A D B A N D N E T W O R K S E R V I C E
coverage plan and supported services.
C
H E C K T H E S T A T U S I N T H E
launch the utility. Check the status in the main window:
• No card detected – Restart the computer and launch the utility again.
• Wireless Disabled – Ensure that the Dell Wi-Fi Catcher™ switch is in the "on" position.
Additionally, right-click the
• Searching – The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband
network. If the searching state persists, ensure that the signal strength is adequate.
• No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network.
Ensure that the signal strength is adequate. Restart the Dell wireless utility or contact your Mobile
Broadband network provider.
• Check your WWAN service – Contact your Mobile Broadband network service provider to verify
coverage plan and supported services.
A M
C T I V A T E Y O U R O B I L E
Broadband service through your cellular service provider. For instructions and for additional information about using
the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support
Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 11. The user's
guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile
Broadband card if you purchased the card separately from your computer.
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76
Troubleshooting
— Ensure that the network cable is firmly inserted into both the
— Contact your network administrator or the person who set up your network
icon in the notification area to read the status of the connection. If the status
D M B
E L L O B I L E R O A D B A N D
icon and ensure that the switch is enabled.
B — Before you connect to the Internet, you must activate the Mobile
R O A D B A N D C A R D
— No light indicates that no network
.
— Contact your Mobile Broadband service carrier to verify
C U — Click the
A R D T I L I T Y
icon in the taskbar to