Understanding The Error Codes; Specifications - Insignia NS-TWM41WH8A User Manual

NS-TWM41WH8A_17-0655_MAN_V2_EN.fm Page 30 Friday, August 4, 2017 8:10 PM
PROBLEM
Load is too wet at
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent on page 23.
the end of the cycle
• The load may be too small. Very small loads (one or two items) may become unbalanced and
not spin out completely.
Water leaks
• Make sure that all hose connections are tight. See Step 2: Connect the water hoses on page 16
and Step 3: Connect the drain hose on page 19.
• Make sure that the end of the drain hose is correctly inserted and secured to the drainage
system. See Step 3: Connect the drain hose on page 19.
• Avoid overloading.
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent on page 23.
Load has too many
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent on page 23.
suds
• If you have "soft" water, reduce the amount of detergent.
• For small or lightly soiled loads, reduce the amount of detergent.
Washer has an odor
• Periodically run a Tub Clean cycle to clean the tub. See Cleaning the tub on page 28.
• Use a high-efficiency detergent to reduce over-sudsing. Excessive suds collect in nooks and
crannies and cause odor. See Selecting a detergent on page 23.
• Dry the interior of your washer after the total cycle has finished.

Understanding the error codes

Your washer is equipped with an automatic
error-monitoring system to detect and diagnose
problems at an early stage.
ERROR
POSSIBLE CAUSE
CODE
E1 Your washer takes
more than
30 minutes to fill with
water. After water
finishes entering
your washer, the
water level has not
changed in five
minutes.
E2 The unit takes more
than 10 minutes to
drain.
E3 The lid is open.
E4 Your washer is out of
balance more than
three times in spin
operation.
F2 The EEPROM failed.
F5 Load sensing failed.
F8 Water level sensor
failed.
Fd Lid lock failed.
30
SOLUTION
ERROR
CODE
C9
CL
SOLUTIONS
• Make sure that the lid
is not open.
• Make sure that water
is not leaking. See No
water or not enough
water on page 29.
• Contact Insignia
Customer Care.

Specifications

• See Washer does not
drain or spin on
page 29.
Dimensions
• Close the lid.
(H × W × D)
• The door lock or PCB
Weight
is failed. Contact
Insignia Customer
Power
Care.
Current draw
• See Washer vibrates Volume of inner tub 4.1 Cu.Ft.
or is too noisy on
Pulsator type
page 29.
Drum grain
• Contact Insignia
Customer Care.
Display type
Display color
• Contact Insignia
Customer Care. Motor
• Contact Insignia
Customer Care.
• Contact Insignia
Customer Care.
• Contact Insignia
Customer Care.
www.insigniaproducts.com
NS-TWM41WH8A
POSSIBLE CAUSE SOLUTIONS
The PCB failed.
• Contact Insignia
Customer Care.
The lid has been
• Press the
open for over
button to turn off
20 seconds with the
your washer.
Child Lock function
• Turn off the Child
activated.
Lock function. See
Setting the child lock
on page 26.
• Contact Insignia
Customer Care.
43.3 in. x 27 in. x 28.9 in
(110 cm × 68.6 cm × 73.5 cm)
141 lbs. (64 kg)
120V~/60Hz
10A
Agitator
Ellipse
LED
Blue
Series
/Power