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Troubleshooting
• Active Sync not responding - Be sure that all applicable drivers
are loaded onto your PC. Drivers are included with your IrDA USB
adapter on a CD-ROM as well as drivers for Windows 2000, 98, XP
and Me in a folder on the red BVS software CD labeled "IR".
• Cannot open Com port or System not responding – If the
Yellowjacket PLUS stops responding, try pressing OK and restart-
ing the application. If the Yellowjacket PLUS is still not responding,
press the small reset button
located at the bottom of your iPAQ. Do
not force this reset button hard. You will see instant results simply
by pushing it gently once. See Compaq's usage instructions for
more info on performing a hard reset.
• Yellowjacket Application Software is missing or corrupted -
You can find the Yellowjacket application the BVS Software CD
(red writing) included with your Yellowjacket. Re-install your
Yellowjacket software.
Users may experience COM PORT communication problems when
moving from Bird's Eye Site Surveyor to Yellowjacket Data Logger
in Pocket PC 2002. This may be remedied by simply
pushing the
reset switch
on the bottom of the iPAQ. See Bird's Eye manual for
more details.
The Yellowjacket SD Backup Installer card has been included as a
courtesy. The card may be used to log data files onto. It can also
be used on iPAQs that have never been initially set up at the BVS
factory, have had files erased or damaged in the ROM or after a
hard reset has been performed on an iPAQ. Yellowjacket software
that has been erased/lost from RAM may be restored at anytime
by accessing the "install" file from the SD Card or Storage Card
directory. Always make sure batteries are fully charged when
doing any software installs.
Yellowjacket software that has been erased from RAM may be
restored at anytime by accessing the "reinstyj" file from the \\iPAQ
File Store\\My Device directory.
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