Korenix JetWave 2800 Series User Manual

Industrial outdoor wireless access point

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Korenix JetWave 2800 Series
Industrial Outdoor Wireless Access Point
User Manual
V1.0 Apr. 2013

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Summary of Contents for Korenix JetWave 2800 Series

  • Page 1 Korenix JetWave 2800 Series Industrial Outdoor Wireless Access Point User Manual V1.0 Apr. 2013...
  • Page 2: About This Manual

    Copyright Copyright © 2013 all rights reserved. No part of this publication may be reproduced, adapted, stored in a retrieval system, translated into any language, or transmitted in any form or by any means without the written permission of the supplier. About This Manual This user manual is intended to guide professional installer to install the JetWave 2800 and how to build the infrastructure centered on it.
  • Page 3: Federal Communication Commission Interference Statement

    Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 4: Fcc Radiation Exposure Statement

    FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To avoid the possibility of exceeding radio frequency exposure limits, you shall beep a distance of at least 100cm between you and the antenna of the installed equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 5: Table Of Contents

    Content   Chapter 1 Introduction ......................... 1   Introduction ............................1   Appearance ............................2   Key Features ............................2   Typical Application ..........................3   Chapter 2 Hardware Installation ......................4   Preparation before Installation ......................4   Professional Installation Required ....................4  ...
  • Page 6: Chapter 1 Introduction

    The JetWave 2800 can function as an access, client, or bridge device. The advanced features include Korenix patented super roaming technology which seamlessly enabling the applications of high-speed mobility, RSTP, VLAN, and QoS (WMM). For the wireless security communication, 64/128/152-bit WEP, WPA/WPA2/802.11i, enable/disable SSID broadcasts,...
  • Page 7: Appearance

    Appearance Figure 1 JetWave 2800 Key Features Single/Dual/Triple RF Configurable: 802.11a/b/g/n and 2.4G/5G Superb performance: 3RF with 1GbE up to 350Mbps TX output power extends distance and coverage Strong RX sensitivity enhances receiving signal quality High MIMO doubles data rate Super Roaming, Mesh, and Mobility mode (2800-M) Supports high performance multiple hopping mode (2800-H)
  • Page 8: Typical Application

    High gain weatherproof fiberglass antenna by selection PoE power input, PoE injector included Gigabit aluminum housing, -35~70°C outdoor solution IP67 Typical Application This section describes the typical applications of JetWave 2800. By default, it is set to AP mode which allows it to establish a wireless coverage;...
  • Page 9: Chapter 2 Hardware Installation

    Chapter 2 Hardware Installation This chapter describes safety precautions and product information you have to know and check before installing JetWave 2800. Preparation before Installation Professional Installation Required Please seek assistance from a professional installer who is well trained in the RF installation and knowledgeable in the local regulations.
  • Page 10: Installation Precautions

    Installation Precautions To keep the JetWave 2800 well while you are installing it, please read and follow these installation precautions. Users MUST use a proper and well-installed surge arrestor and grounding kit with JetWave 2800; otherwise, a random lightening could easily cause fatal damage to JetWave 2800. (Lightning) DAMAGE IS NOT COVERED UNDER WARRNTY.
  • Page 11 Pole Mounting kit Waterproof Cap for RJ-45 Warning: Users MUST use the safety certificated PoE Switch/Injector with the JetWave 2800. Use of other non-safety certificated PoE Switch/Injector is easier to cause damage in the field environment. Chapter 2 Hardware Installation Page 6...
  • Page 12: Hardware Installation

    Hardware Installation Connect up Connect the Ethernet cable to the Ethernet Port in the bottom of the JetWave 2800. The Ethernet port is an IEEE 802.3at compliant PoE port. Figure 3 The Ethernet port in the bottom of the AP. To have better waterproof protection outside, please follow the below step to install the Waterproof Cap for RJ-45.
  • Page 13 Figure 5 Connect to the RJ-45 connector Step 3: Lock the Waterproof Cap for the RJ-45 port. Figure 6 The Ethernet Cable is well installed. Connect another end of the Ethernet cable to the PoE Switch or PoE Injector. Then the AP can be powered and user can access its management interface through the cable.
  • Page 14 Note: The AP does not provide PoE injector inside the box. Please choose Korenix Industrial IEEE 802.3at compliant PoE Switch as power input source. Thus Korenix can provide better quality assurance for your network. Chapter 2 Hardware Installation Page 9...
  • Page 15: Pole Mounting

    Pole Mounting The unassembled bracket consists as below. If there is any lost, please contact your sales. Figure 8 Pole Mounting Kit Following steps show how to assemble the pole mounting kits. Step 1: Assemble the Main Bracket and AP Attachment Bracket. Figure 9 Pole Mounting –...
  • Page 16 Mount the AP to the AP Attachment Bracket. Figure 11 Mount the AP with AP Attachment Bracket Pole mounting the AP in the field. Below figure shows you have completed the hardware installation of JetWave 2800. Figure 12 Pole Mounting the Access Point Chapter 2 Hardware Installation Page 11...
  • Page 17: Using The External Antenna

    Using the External Antenna Consult your system integrator or our technical support engineer to choose the suitable external antenna with N-type connector for your application. Different antenna supports different bands and different range of coverage. There are indication labels shows which radio the antenna socket belongs to.
  • Page 18 The below figures show the steps to connect the antenna to the antenna sockets. Connect your antenna with the N-type connector here. Figure 13 Example of the Connect external Antenna socket: Connect the Omni-Directional Antenna to the Antenna Socket. Note: Most of high gain external antenna is installed in higher place than AP, get low power lost antenna cable in advance.
  • Page 19: Chapter 3 Web Settings

    Chapter 3 Web Settings The Web Setting is applied to JetWave 2700/2800 Series. The MESH and Roaming features are applied to specific models. The JetWave 2700/2800-M means MESH mode, it supports wireless Mesh network and Fast Roaming feature. Factory Default Settings We’ll elaborate the JetWave 2800 factory default settings.
  • Page 20: System Requirements

    2312 Fragmentation 2346 Limited Data Rate Auto Multicast Rate Auto Rate Adaption Default VLAN ID: 0, Priority: 0 Client Numbers Client Isolation Bandwidth Profile 0-Disable SSID wireless_1 Wireless Security MAC Filter Disable Security Disable MESH Setup Disable Radio Radio 1 WMM Setup Enable Profile ID...
  • Page 21 Select the Login, then the login screen will appear as below. Figure 4 Login Page Enter the name of Account (Default: admin) and password (Default: admin) respectively and click “Login” to login the main page of JetWave 2800. As you can see, this management interface provides main options in the above, which are Home, System Setup, Wireless, Administrator, Utility, Status and Logout(admin).
  • Page 22: System Setup

    System Setup For users who use the JetWave 2800 for the first time, it is recommended that you begin configuration from “System Setup” shown below: In System Setup page, there are 2 configuration pages, Basic Setup and Network Setup. Figure 6 Basic System Settings Basic Setup: System Basic Language: The AP support English language currently.
  • Page 23: Network Setup

    Network Setup: Figure 77 Network Setup System Operation Mode: Bridge or Router (The default value is Bridge mode) Bridge: When configured to Bridge mode, the AP acts as bridge to transmit/receive traffic between LAN to Wireless LAN. And there is only one IP address available for the system. Router: When configured to Router mode, the AP acts as Router, the LAN and Wireless LAN will be separated to different network.
  • Page 24 network settings. Subnet Mask: This is the subnet mask address for your bridge device. Set the IP subnet mask manually. Default Gateway: Set the default gateway IP address manually. DNS 1 & 2: The Domain Name System (DNS) is how the Internet translates domain or website names into Internet addresses or URLs.
  • Page 25 (redundant) links to provide automatic backup paths if an active link fails, without the danger of bridge loops, or the need for manual enabling/disabling of these backup links. This setting allows you to configure STP ON, OFF or Rapid STP mode. Ethernet Link Speed Link The link speed of Ethernet port can be changed manually into 10/100 Half/Full duplex.
  • Page 26: Wireless Settings

    Wireless Settings Open “Wireless” as below to make basic wireless configuration. There are several settings such as the Radio Setup, WLAN Setup, Wireless Security, MESH Setup, WMM Setup and Bandwidth Control can be configured in the Wireless Configuration. Radio Setup Figure 8 Wireless Settings  ...
  • Page 27: Wlan Setup

    Transmission Power Control the transmit power of a radio by selection of Transmission Power. Antenna Number The JetWave 2800 series complete 802.11n 1x1 1-steram and 2x2 2-stream for antenna attached. The maximum data link rate at 1-steram and 2-stream will be 130Mbps and 300Mbps.
  • Page 28 Figure 99 Wireless Settings Each physical radio interface supports up to 16 virtual WLAN AP setting. User can add or delete a virtual AP by click the “+” or “-” button on top of the very right side of setting block. SSID A service set identifier (SSID) is a name that identifies a particular 802.11 wireless LAN.
  • Page 29  Network administrator can also decide functioning of virtual AP or let it idle.  Enable WLAN Mode Radios support “Access Point”, “Wireless Station”, “Access Point (WDS Support)” and “Wireless Station (WDS Support)” mode to meet various network scenarios. RTS “Request to send” is the optional mechanism used by the 802.11 wireless networking protocol to reduce frame collisions introduced by the hidden node problem. Set the packet size to trigger RTS/CTS enable.
  • Page 30: Wireless Security

    Wireless Security Figure 10 Wireless Security Settings   SSID User can choose a specific virtual AP to assign a security type of wireless link. MAC Filter MAC filter provides allow or deny MAC table for administrator to access control of AP by insert a MAC address of client device.
  • Page 31 WEP Keys and WPA+WPA2-PSK. Details of each type of security are in appendix. The security settings are independent between each virtual AP interface. WEP System supports 64-bit, 128-bit and 152-bit WEP key in both ASCII and HEX format. Do make sure the correctly number of digits/characters and format of WEP key as shown in the table are entered.
  • Page 32 Figure 20 Wireless MESH Settings The MESH Setup page contains two major setting category :MESH Global Setting Setup and RADIO MESH Setup. MESH Global Setting: This page allows you to configure the global settings for MESH mode.     A  five  digit  number  to  identify  a  specific  MESH  group.  System  will  &...
  • Page 33  There are four MESH types optional for a device which is running MESH mode:  Device Type:     MESH Gateway A gateway MESH node of a MESH group, it will control the registration of all MESH nodes in group. There must be a MESH Gateway node in a MESH group. MESH Point A MESH node relays data from all MESH neighbor nodes. MESH Access Point A MESH node who works not only relaying MESH backbone data flow but also service Mobility Station or 802.11AGN.
  • Page 34   Self-Healing Time Each MESH node which is trying to join a MESH group must to register with MESH Gateway node. After the registration is confirmed, the MESH node can function its own role in group. Once a registered node is disconnected from group, the MESH system will wait for a period of time to delet registration information.
  • Page 35   Radio Select a radio that you are going to configure. Enable Enable or disable the selected radio interface. Frequency Domain There are 5 frequency domains optional for each radio interface. Prefer Freq User can select few prefer frequencies for Mesh to scan instead of scan all available channels in frequency domain.
  • Page 36   WLAN Mode Radios support “Access Point”, “Wireless Station”, “Access Point (WDS Support)”, “Wireless Station (WDS Support)”, “MESH Mode” and “Mobility Mode” mode to meet various network scenarios. Frequency Band Choose a HT20 (channel bandwidth: 20MHz) or HT40 (channel bandwidth: 40MHz) radio frequency for signal transmission.
  • Page 37 Wi-Fi Multimedia (WMM) is a Wi-Fi Alliance interoperability certification, based on the IEEE 802.11e standard. It provides basic Quality of service (QoS) features to IEEE 802.11 networks. WMM prioritizes traffic according to four Access Categories (AC) - voice, video, best effort, and background.
  • Page 38 (UL/DL Limit Rate) specifies download and upload rate of client connections. Once the bandwidth limit is enabled, the limitation applies to all clients that connect to the AP. Chapter 5 Management Page 33...
  • Page 39: Administration

    Administration JetWave 2800 series provides system management in menu partition: Administration, Which includes configuration file management, password maintaining and SNMP setup. Management Figure 23 Administration Firmware Upgrade Administrator can upload a new firmware file to device to keep system running by the latest bug fixed version of firmware.
  • Page 40: Snmp Setup

    System allows administrator to change the “admin” and “user” login password in menu partition: “Login Password”. SNMP Setup JetWave 2800 series support both SNMP V2 and V3. The configurable items show below:     System Location A description notes the device location.
  • Page 41   RW User Name Read and write authority login ID. RW User Password Read and write authority login password. RO User Name Read only authority login ID. RO User Password Read only authority login password. AUTH method Choose the user authentication method. ENC method Choose the SNMP data encryption method.
  • Page 42: Certificate Management

    Figure 24 System Log Setting Certificate Management Figure 24 Certificate Management Chapter 5 Management Page 37...
  • Page 43: Utility

    Utility JetWave 2800 series provide various software utilities helping administrator to do the network status survey and diagnostic.   Ping “Ping” allows you to know the alive status of the remote unit easier.   Figure 24 Ping Utility Graphical display helps administrator to get the responding time changes of target IP address.
  • Page 44 Figure 24 Simple RSSI Calculator First Fresnel Zone Calculator The First Fresnel Zone Calculator is a tool that helps you to estimate the possible obstruction from existing object between two devices before the wireless installation. An antenna angle calculation can also help you to aligning the vertical angle of the directional antenna. Figure 25 First Fresnel Zone Calculator Chapter 5 Management Page 39...
  • Page 45: Antenna Alignment Tool

    Antenna Alignment Tool In order to lift efficiency of antenna aligning, JetWave 2800 series provide a software alignment tool helping the installers to align and check the antenna directions. Antenna Alignment Tool will require triggering the function both access point and wireless station (AP Client) side.
  • Page 46: Site Survey

    An Rx rate shows the best data rate you can reach under the current RSSI level. Link Test Tool can also help you to do the fine tuning of your antenna direction. Site Survey In wireless site survey, system provides a signal scan function to detect any available wireless signal around the AP.
  • Page 47: Status

    Status System Information System Information summarizes all the configuration and hardware information of the device. The information includes System Information, Network Addresses, Ethernet Port and Radio Cards Information. Figure 27 System Information System Status Chapter 5 Management Page 42...
  • Page 48 Figure 27 System Status Real-time link statuses of all interfaces are shown in the menu. System Up Time Display how long the AP has been operating since last boot-up. Interface Status Indicate the interface is ENABLE or DISABLE. Link Rate Data Link Rate here indicates the maximum transmission rate available, and can be used as an indication of link quality.
  • Page 49 In order to help user’s reading of the changes, system also provide a graphic interface to trace the items’ changes. Click the Graphic Display button on the top left of the page, graphic mode will show on your browser. Connecting Nodes Information  ...
  • Page 50: Logout(Admin)

    Logout(admin) Figure 28 Logout Chapter 5 Management Page 45...
  • Page 51: Chapter 4 Utility

    Chapter 4 Utility JetWave 2800 Search Utility The utility provides you convenient tool to scan the network and then you can “Change IP” or open its Web GUI in “Open in browser”. Step 1: Open the Utility Step 2: Select the correct NIC (Network Interface Card) from the NIC list. Chapter 5 Management Page 46...
  • Page 52 Step 3: Click “int. nic”, and then you can see the “[Time] Init. ok” in the Message field. Step 4: Click “SCAN” to scan the network. The Nodes and its IP address can be found and listed in Node list. “Find all nodes” message means all the nodes are found and the process is terminated. Chapter 5 Management Page 47...
  • Page 53 Step 5: After scan the network, there are 2 available commands, “Change IP” and “Open in browser”. Select the AP and click “Open in bowser”, then you can access the web management interface. Select the AP and click “Change IP”, you can see the following popup window, “Change IP”. Change the IP address and Netmask, then click “Change”...
  • Page 54: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting This chapter provides troubleshooting procedures for basic problems with the JetWave 2800. For warranty assistance, contact your service provider or distributor for the process. Q 1. How to know the MAC address of JetWave 2800? MAC Address distinguishes itself by the unique identity among network devices. There are two ways available to know it.
  • Page 55 • Login the unit via other browsers such as Firefox. • Use JetWave Viewer to scan the AP and modify the IP address. Q 5. What if the wireless connection is not stable after associating with an AP under wireless client mode? •...
  • Page 56: Appendix A. Ascii

    Appendix A. ASCII WEP can be configured with a 64-bit or 128-bit Shared Key (hexadecimal number or ACSII). As defined, hexadecimal number is represented by 0-9, A-F or a-f; ACSII is represented by 0-9, A-F, a-f or punctuation. Each one consists of two-digit hexadecimal. Table 2 ACSII ASCII ASCII...
  • Page 57: Revision History

    Revision History Version Description Date Editor V1.0 formal release Apr. 24, 2013 Orwell Hsieh Appendix B. GPL Declamation Page 52...

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