AJA HELO Installation And Operation Manual
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AJA HELO Installation And Operation Manual

H.264 streaming and recording encoder
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HELO
H.264 Streaming and Recording Encoder
Installation and Operation Guide
Version 1.1r1
Published August 3, 2017

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  • Page 1 HELO H.264 Streaming and Recording Encoder Installation and Operation Guide Version 1.1r1 Published August 3, 2017...

  • Page 2: Notices

    AJA® and Because it matters.® are registered trademarks of AJA Video Systems, Inc. for use with most AJA products. AJA™ is a trademark of AJA Video Systems, Inc. for use with recorder, router, software and camera products. Because it matters.™ is a trademark of AJA Video Systems, Inc.

  • Page 3: Table Of Contents

    Copyright ..........2 Contacting AJA Support ........2 Chapter 1 –...
  • Page 4 Index........65 HELO H.264 Streaming and Recording Encoder v1.1r1...

  • Page 5: Chapter 1 - Introduction

    HELO is configured by default for DHCP network communications, so installation can be as easy as just plugging in the Ethernet cable. A USB connection with AJA’s eMini-Setup application also allows quick access directly to the HELO hardware for network configuration, if necessary.

  • Page 6: Features

    • Color space conversion, RGB 4:4:4 to Y’Cb’Cr’ 4:2:0 • Alarm conditions • Preservation of non-audio, video ANC data from SDI input to SDI output • Integrated Calendar Hardware • Hardware H.264 encoding, streaming and recording HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 7: Software

    Software • Built-in web server for full remote control and configuration • eMini-Setup can be used with a USB connection for initial HELO configuration Simplified Block Diagram Remote Web Browser LAN or WAN Control Ethernet Button HELO CPU Con guration Only...

  • Page 8: Helo Rest Api Documentation

    Information HELO REST API Documentation AJA’s REST automation API provides a platform from which you can issue commands to an AJA device’s internal web server, allowing remote systems the ability to control AJA embedded or networked devices. With this control framework, you can build integration and automation scripts, using any scripting language, allowing you to take full advantage of the device’s functionality.

  • Page 9: Chapter 2 - Product At A Glance

    Pressing the Stream button initiates streaming output, or stops a stream in progress. Linking the Buttons Using the HELO web server screen these two buttons can be linked. When linked, pressing either button will start and stop both recording and streaming. Ports/Slots...

  • Page 10: Front Panel Status Leds

    Identify feature on Factory Reset Button (Hardware) A recessed Factory Reset hardware button is located between the USB ports. Using a paper clip, press and hold for five seconds to perform a factory reset. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 11: Rear Panel

    • HDMI Video Input (HDMI 1.4a connector) • HDMI Video Output (HDMI 1.4a connector) NOTE: HELO can be configured to route the SDI input signal to the HDMI output, but cannot route the HDMI input to the SDI output. 10/100/1000 Ethernet port (RJ-45 connector)

  • Page 12: Rear Panel Status Leds

    Red - Lock to HD LAN LEDs The LED on the right lights amber when there is an Ethernet link. The LED on the left flashes green when data is being transferred. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 13: Chapter 3 - Helo Installation

    HELO’s internal web server for initial configuration. The eMini-Setup application, included with the HELO software and available as a free download from the AJA website, lets you identity the current HELO IP address, if configured, or to manually set the network configuration to work in your environment.

  • Page 14: Helo Recording Quick Start

    • Recording default format is Selected Input Video Geometry Full Frame Rate 20Mb MOV The easiest way to record is to simply apply power to HELO, connect HELO’s HDMI port to a valid video/audio source, insert formatted SD media into HELO’s SD slot, and then press the Record button on HELO’s front panel.

  • Page 15: Helo Firmware Update

    HELO (either HDMI or SDI) and press the Stream button on HELO’s front panel. Depending on the CDN/Video Server being used there may be a delay before the streamed signal is viewable on the output.

  • Page 16: Chapter 4 - Emini-Setup

    This chapter describes using the eMini-Setup application to initially communicate with and configure the HELO over a direct USB connection. Once configured, the HELO can be accessed via an Ethernet network using a web browser. Subsequently, that device can then be reconfigured over that network, using its IP address and built in web server.

  • Page 17: Installing Emini-Setup

    When finished, an AJA eMini-Setup shortcut will be installed on the desktop, and you will be able to locate the eMini-Setup application in the AJA folder in the Programs listing. NOTE: If the eMini-Setup application already exists on the PC, a different Setup Wizard appears.

  • Page 18: Mac Installation

    PC Startup To run eMini-Setup on a PC, double-click on the AJA eMini-Setup icon on your desktop, or open the AJA folder in the program list and click on the AJA eMini- Setup application located inside the eMini-Setup folder. HELO H.264 Streaming and Recording Encoder v1.1r1...

  • Page 19: Mac Startup

    • Version - The version of firmware installed in the AJA device is displayed below the graphic. • Sn - This is the factory set unique serial number of your AJA device. If you ever call AJA Support for service, you may be asked for this number.

  • Page 20: Network Tab Screen

    Windows network browsing. • MAC Address - This is the permanent MAC address of the AJA device. • Open Web Page - When connected to a HELO, clicking on this button opens its web page, allowing complete remote control.

  • Page 21: Update Tab Screen

    (.ajas extension), open it, and confirm the update. Progress will be shown via the “Progress” bar. 5. After the update, the AJA device must be rebooted by clicking on the Reboot button in the prompt window. HELO H.264 Streaming and Recording Encoder v1.1r1...

  • Page 22: Info Tab Screen

    AJA Support for service or technical support. System Name This field allows you to give your AJA device a unique name. This can be useful if you have several attached to a Mac/PC via USB so you can distinguish between them easily.

  • Page 23: Chapter 5 - Helo Web Interface

    Chrome and Firefox on Windows. Other web browsers may work, but AJA cannot guarantee consistent operation for all web browsers or web browser versions. To connect to HELO, simply attach HELO to your network and enter HELO’s IP address into the web browser. If authentication has been configured, you may need to enter a password.
  • Page 24 Network Screen, same as selecting Network from the Menu Panel. Right clicking on the name of a HELO in this list allows you turn on the Identify feature, which will blink the power LED of that device.

  • Page 25: Record And Stream Panel, Buttons And Profiles

    10 different Recording Profiles that can contain different sets of recording configuration information. When selected, the parameters below change to match that profile. Each Recording Profile can be named. The blue gear is a shortcut to the current recording profile. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 26: Status Screen

    Some of the parameters are editable using a right click. For example, right clicking on the Video Input selection will bring up a list of available inputs, allowing you to change it. Parameters cannot be changed when currently streaming or recording. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 27: Config Screen

    Config Screen The Config Screen has several parameters for HELO general operation. Video Source Selects a video input source from the available video input connections. This is the video that will be recorded and/or passed through. HDMI - Use the HDMI input as the video source (factory default).
  • Page 28 After a streaming disconnect, the unit will automatically attempt to reconnect and resume streaming (factory default). Power Up State Selects what HELO will do when powered on or reset. Select "Idle" for normal use and when the scheduler is enabled. Idle - Upon powering up, the unit will be in an idle state (factory default).
  • Page 29 System Name This field defines a name for the HELO unit and gives it a unique identifier. The name appears at the top of the screen, and also in the Network panes of the web screens of other HELO units on the LAN.

  • Page 30: Scheduler Screen

    Off - Factory default. On - When On is selected, the power LED on the connected HELO’s front panel will blink. This can help you identify a particular HELO unit if more than one is connected. Enable HDMI Monitor On - HELO’s HDMI output is active and displays the current recording or stream...
  • Page 31 "aja-helo-1HE000277-local.ics." You can download the calendar file to your computer by clicking on its filename. It will contain any events you have created on HELO. This is true even if you have not first uploaded a calendar.
  • Page 32 If you want to edit a remote calendar, you will first need to export it from the remote source, such as Google, then upload it to HELO as a local calendar; this will allow edits. To push any changes back, you will need to export the calendar from HELO and upload it back to the original source.
  • Page 33 (next to the open/close icon) to access checkboxes for selecting local user preferences. These settings are saved by the browser in client-side local storage; they are not saved on HELO. If you switch browsers or computers, or use incognito mode, these preferences will need to be set again.

  • Page 34: Recording Profiles Screen

    Recording Pro le Independent Codecs Menu When the Record and Stream Buttons and Profiles Panel is open, you can use the drop-down menu on the upper right to choose Independent Codecs, or HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 35: Import Recording Settings

    NOTE: Two different Apply buttons exist that are located close to each other. Be sure to use the correct button for your procedure. Using the wrong button will overwrite the current profile. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 36: Recording Profile Settings

    (kilobits per second) from a minimum of 100 to a maximum of 20,000 (factory default). The slider control is color coded to indicate optimum settings. Staying within the green range is optimum. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 37 H.264 Encoding Profile (Advanced Settings) Selects the encoding profile from the H.264 standard to use for this stream. Available selections are: Constrained • Baseline • Main - • (factory default) • High HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 38 CIFS Network Share - Record to Windows shares (CIFS and SMB). NOTE: To tell if the CIFS server is writable, HELO writes a test file to the remote server, then deletes it. If the process works, HELO knows that the server is writable.
  • Page 39 Defines a path (or directory name) for the secondary recording location on an SD card or USB stick. Recordings will always be placed inside an /AJA directory. Use forward slashes to create paths for subdirectories. For example, to create the path: "AJA/project_name", enter the following into the SD Card/USB Record Path field:...

  • Page 40: Streaming Profiles Screen

    An H.264 file with a .mov QuickTime wrapper (factory default). TS - An H.264 file with a .ts (Transport Stream) wrapper. MP4 - An H.264 file with an .mp4 (MPEG-4) wrapper. Streaming Profiles Screen HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 41: Import Streaming Settings

    RTSP is a "pull" protocol and is usually used when a viewer on a computer is using an application like VLC to watch a stream. In this case HELO always has the content ready and available (if it is actively streaming), but the user is the one that initiates and ends the viewing session.
  • Page 42 Selects the behavior when a streaming destination is not fast enough to keep up with the encoded video. Continue - Streaming continues after dropped frames (factory default). Stop - Streaming stops after dropped frames. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 43: Presets Screen

    The Factory Reset button does a soft reset, which resets most functional (A and V) parameters, but leaves basic system configuration, like the network setup, intact. This allows the user to get HELO into a known good state without losing the web connection settings or their saved profiles.
  • Page 44 Enter to save the name. After entering text, you can click the mouse outside of the edit box to exit without changing the name. Caution! HELO stored presets contain streaming credentials. If you share an exported preset to someone, that person can extract the credentials. Before loaning the device to someone, or returning it as a rental, the factory reset button should be used to clear the device of sensitive information.

  • Page 45: Network Screen

    Network Screen The Network screen allows you to view and change your HELO’s network settings. When using a static address, click Apply to activate any changes. IP Address Type IP Address Type determines the type of TCP/IP network configuration to be used.

  • Page 46: Firmware Screen

    Without a properly configured default gateway (whether you have a router/ gateway or not), your HELO will be unable to see other HELOs on the network, although you may still be able to control this HELO via a web browser. Also, without a proper gateway defined, the discovery feature on the Network web page will not list other units on the network.
  • Page 47 After downloading the update to your local drive, use the Browse or Choose File button to locate the local copy. Follow the prompts to load the new firmware into your unit. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 48: Chapter 6 - Cdns And Clients

    Entrypoint must match the infomation entered on your HELO unit for the RTMP Server URL. 4. On your HELO unit, enter the RTMP Stream Name. This is a combination of the stream name, camera angle, stream number. See Akamai documentation for details.

  • Page 49: Elemental Encoder Appliances And Elemental Cloud

    4. Click the + Live button. 5. Copy the Sever URL and paste into HELO RTMP Server URL field. 6. Paste the Stream Key into HELO RTMP Stream Name (each post will have a unique stream key). 7. Start stream with desired stream settings.
  • Page 50 US West: San Jose,CA rtmp://live-sjc.twitch.tv/app/ US West: Seattle,WA rtmp://live-sea.twitch.tv/app/ US Central: Dallas, TX rtmp://live-dfw.twitch.tv/app/ US East: Ashburn, VA rtmp://live-iad.twitch.tv/app/ US East: New York, NY rtmp://live-jfk.twitch.tv/app/ US East: Miami, FL rtmp://live-mia.twitch.tv/app/ US East: Chicago rtmp://live-ord.twitch.tv/app/ HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 51: Ustream

    Additional information is available at http://www.vmix.com Wirecast TeleStreams' Wirecast application lets you capture, produce, and stream to integrated streaming services & CDNs. HELO can be used as an input source via RTSP stream. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 52: Wowza

    • Host Port Number • Application Name Enter Settings into HELO Streaming Profile Configuration 1. From your HELO web user interface, select the Streaming Profiles menu. The Streaming Profile Settings page displays. 2. In the Stream Type field, select RTMP.

  • Page 53: Youtube Live

    Initiate HELO Streaming Output To initiate the HELO streaming output, press the Stream button from your HELO unit's front panel, or click the Stream button from the HELO web user interface. YouTube Live YouTube Live is a free streaming service available to YouTube users.

  • Page 54: Appendix A - Specifications

    • 1 x HDMI Standard Type A connector • HDMI v1.4a, RGB or YCbCr Audio Input Digital • 2-Channel, 24-bit SDI embedded audio, 48 kHz sample rate, synchronous • 2-Channel, 24-bit HDMI embedded audio, 48 kHz sample rate, synchronous HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 55 • Embedded web server for Configuration and Control User Interface • Stream Button • Record Button • Web UI • Simple Web Configuration via AJA eMini-Setup (macOS and Windows) • Integrated calendar Control and Automation • Integrated calendar scheduler • Supports remote ICS calendars •...

  • Page 56: Appendix B - Safety And Compliance

    AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND, LICHTENSTEIN, NORWAY, SWITZERLAND HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 57: Korea Kcc Compliance Statement

    As an electromagnetic wave equipment for office use (Class A), (Broadcasting Communication this equipment is intended to use in other than home area. Equipment for Office Use) Sellers or users need to take note of this. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 58: Taiwan Compliance Statement

    Aviso! Leia e siga todos os avisos e instruções assinalados no produto ou incluídos na documentação. Avviso! Leggere e seguire tutti gli avvisi e le istruzioni presenti sul prodotto o inclusi nella documentazione. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 59 Aviso! Desconecte este dispositivo da tomada durante trovoadas ou quando não é utilizado durante longos períodos de tempo. Avviso! Utilizzare soltanto i collegamenti e gli accessori specificati e/o venduti dal produttore, quali il treppiedi e l'esoscheletro. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 60 Advertência! Não abra o chassi. Não há internamente nenhuma peça que permita manutenção pelo usuário. Abrir o chassi anula a garantia, a menos que a abertura seja realizada por uma central de serviços da AJA ou por um local autorizado. Avvertenza! Non aprire lo chassis. All’interno non ci sono parti riparabili dall’utente.
  • Page 61 è stato rovesciato del liquido è stato rovesciato o qualche oggetto è caduto nel dispositivo, il dispositivo è stato esposto a pioggia o umidità, non funziona correttamente o è caduto HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 62 Aviso! Dado que a ficha principal é utilizada como a desconexão para o dispositivo, esta deve manter-se prontamente acessível e funcional. Avviso! Poiché il cavo di alimentazione viene usato come dispositivo di sconnessione, deve rimane prontamente accessibile e operabile. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 63 CA tipo brick. Advertência! Remova os cabos CA de alimentação brick da rede elétrica ao mover a unidade. Avvertenza! Scollegare il cavo dell’alimentatore quando si sposta l’unità. HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

  • Page 64: Warranty And Liability Information

    AJA Video, with shipping charges prepaid. AJA Video shall pay to return the product to Customer but only if to a location within the country in which the AJA Video service center is located.

  • Page 65: Index

    Dropped Frames Record Behavior Erase All 44 eMini-Setup on Mac 18 Export 44 eMini-Setup on Windows 17 Dropped Frames Stream Behavior Export All 44 IP Address 45 Import 44 Accessing Settings 16 HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...
  • Page 66 HELO Internal 23 Security Wirecast Configuration 51 Streaming Credentials 14, 48 Workflow Diagram 6 Server URL 14 Wowza Configuration 52 Specifications 54 Starting Segment Number 40 Status Screen 26 Store Preset 44 HELO H.264 Streaming and Recording Encoder v1.1r1 www.aja.com...

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