Elo Touch Solutions PayPoint User Manual page 17

Cleaning and Care of Printer
The following tips will help maintain optimal performance of your Elo PayPoint Register receipt printer:
 Do not pull any paper that is ejected from the printer.
 Do not touch the printer roller or thermal head surface with bare hands. In the case of contact between printer roller or thermal
head and hands, clean the roller and/or thermal head surface with alcohol, as specified in the latter parts of this section herein.
Note: Contaminating heating elements with any oil or grease (e.g. oil from hands) may shorten the life of the thermal head.
 Do not print when there is no receipt printer installed in the printer.
Prior to cleaning the PayPoint Register receipt printer, ensure that the register display head is flipped away from the receipt printer (in
customer-facing view). Push the receipt printer head release button to release printer head cover and access the different printer
components listed in Figure 4 above. Guidance on how to clean the printer photo-sensor, thermal head, and roller are as follows:
User Manual – PayPoint
Android Rev. B
Figure 4. View of receipt printer when printer head cover is open (left). View of the receipt
printer according to the view denoted by the arrow.
UM600184 Rev A, page 16 of 26