Model Name And/Or Ip Address Are Not Displayed On Epsonnet Config; Problems Using Cloud Services; Cannot Use Cloud Services That Could Previously Be Used; Problems Using Network Security Features - Epson WF-7210 Series Administrator's Manual

Administrator's Guide
Model name and/or IP address are not displayed on EpsonNet
Config
Did you select Block, Cancel, or Shut down when a Windows security screen or a firewall screen was
displayed?
If you select Block, Cancel, or Shut down, the IP address and model name will not display on EpsonNet Config or
EpsonNet Setup.
To correct this, register EpsonNet Config as an exception using Windows firewall and commercial security
software. If you use an antivirus or security program, close it and then try to use EpsonNet Config.
Is the communication error timeout setting too short?
Run EpsonNet Config and select Tools > Options > Timeout, and then increase the length of time for the
Communication Error setting. Note that doing so can cause EpsonNet Config to run more slowly.
Related Information
"Running EpsonNet Config - Windows" on page 74
&
"Running EpsonNet Config - Mac OS" on page 74
&

Problems Using Cloud Services

Cannot Use Cloud Services That Could Previously Be Used

Is the following message displayed on the printer's control panel?
To use cloud services, update the root certificate from the Epson Web Config utility.
If this message is displayed, access Web Config, select the Network Security tab > Root Certificate Update, and
then click Start to update.
Related Information
"Accessing Web Config" on page 27
&

Problems Using Network Security Features

Cannot Create the Secure IPP Printing Port

Is the correct certificate specified as the server certificate for SSL/TLS communication?
If the specified certificate is not correct, creating a port may fail. Make sure you are using the correct certificate.
Is a CA certificate imported to the computer accessing the printer?
If a CA certificate is not imported to the computer, creating a port may fail. Make sure a CA certificate is imported.
Solving Problems
68