Troubleshooting - GENPOWER GXS14000D Series User Manual

TROUBLESHOOTING
IMPORTANT: I f trou b le persists please call o ur custom er h elp lin e a t (800) 232-1195 M - F 8 - 5
Central Tim e.
Probl em Cause Solution
Engine will not start
No fuel in engine !Tum fuel valve to · open· position (handle pointing down)
Nr
trapped In line Bleed fuel line.
Generator is out of fuel
!Add fuel.
Not enough oil in crankcase
!Add or replace oil.
Low-oil sensor failure
Add of I, disconnect low -oll sensor, sta rt engine and let run
for several minutes, then reconnect the sensor
Generator is not on level surface. Move generator to a level surface to prevent low oil
shutdown from triggering.
Load was connected to the
Disconnect all load devices from the generator
generator
Nr
cleaner is dirty.
Replace air cleaner element
Battery is discharged
C harge the battery for 2 hours.
Battery is dead Replace the battery.
Engine needs maintenance
!Get a professional engine tune · UP
Engine stops
Generator is out of fuel !Add fuel
automatically
Fuel line is obstructed Clean file tank andfuel filter. Bleed fuel line
Nrfilterisdirty Replace air filter element
Sudden Increase to electrical Decrease the load
load.
Black smoke
f
rom Generator is overloaded. Decrease load.
~xhaust
011 In cylinder. Cheek oil level, drain excessive oil from crankcase
Not enough air or leaking air. Replace air deaner element, check and fix air leakage.
Fuel Injection malfunction.
Check inject ion pressure and spray condition , change
nozzle, or call technical support.
11'/hlte Smoke from
There Is water In diesel fuel Clean the fuel tank and fuel filter. Change diesel fuel
~xhaust
Generator runs but Bad electrical deyjce connected
trry
connecting a different device
does not support all
o generator.
electrical devices
Generator is overloaded Perform these steps: 1. Tum off all electrical devices. 2.
conneete d.
Unplug all electrlcal devices. 3. Tum off generator. 4. Wait
several minutes. 5. Rest art generator. 6.Try connecting
~ewer electrical loads to the generator.
Short in one of the connected
!Try disconnecting any faulty or short - circuited electrical
devices. loads.
!There Is AC ootput but Burnt DC fuse Replace with SA fu se
no DC output
Oiode failure Replace diode
2 1