Sharp MX-M904 Technical Handy Manual

Hide thumbs Also See for MX-M904:

Installation manual (19 pages)

Brochure & specs (12 pages)

Manual (16 pages)

Table Of Contents

Table of Contents

Quick Links

Summary of Contents for Sharp MX-M904

Page 1 MX-M9044 MX-M1054 MX-M1204 Technical Handy Guide December 2012 Version 1.1 (draft) Content Machine Specification HDD Replacement Procedure Machine Options MX-EB15 Mirroring Kit Consumables SD Card Replacement Procedure Initial Set-up CF Card Replacement Procedure Density & Gradation Adjustment Firmware & Print Driver Revision Maintenance Test Simulation Operating System Support...
Page 2: Machine Specification
Scan Resolution: 600 x 600 dpi / 600 x 400 dpi / 600 x 600 dpi Zoom Range: 25 - 400% (DSPF 25 - 200%) Tandem Copy: STD (with MX-M904/1054/1204 series) Document Feeder Type: STD: DSPF Original capacity: Max 250 sheets (80 g/m Max Replacement Speed: Copy/Image Send Mode: 120 opm (simplex), 200 (duplex).
Page 3: Machine Specification
Machine Specification MX-M904 MX-M1054 MX-M1204 Document Filing Capacity: 10GB (Quick Folder) + 250GB (Main/Custom Folder) Quick/Main Folder: Max: 3,000 pages (Quick), 35,000 pages (Main/Custom) or 5,000 files User Registrations: 1000 Preview Thumbnails: Supported (includes Advanced Edit Mode) Printer B/W: 90 ppm (A4),...
Page 4 Machine Specification MX-M904, MX-M1054, MX-M1204 Multi Bypass Tray Model: Opt: MX-MFX1 [For Main Body] Opt: MX-MF11 [For MXLC13 only] Paper Capacity (80 g/m 100 sheets 500 sheets SRA3-A5R Paper Size: SRA3-A5R 52-300 g/m Paper Weight: 55-220 g/m Large Capacity Tray...
Page 5: System Configuration
MX-FD10 Folding Unit MX-FN22 100 sheet MX-FN24 MX-FN25 Saddle Finisher Finisher Saddle Finisher * Up to TWO stackers can be configured together MX-ST10 comes standard with one MX-CA10. Refer to page 6 for full option listing Document Solution Centre SHARP...
Page 6: Machine Options
Sharpdesk Additional license kit (5 licenses) MX-US10 Sharpdesk Additional license kit (10 licenses) MX-US50/A0 Sharpdesk Additional license kit (50/100 licenses) MX-UN01A Sharp OSA-Network Scanner Tool (1 license) MX-UN05A Sharp OSA-Network Scanner Tool (5 licenses) MX-UN10A/50A Sharp OSA-Network Scanner Tool (10 licenses) MXAMX2 is required:...
Page 7 Consumables Machine Options MX-M904 – MX-M1204 Model Description Comment MX-GB50A GBC Smart Punch Unit (A4) MX-RB13 must follow unit MX-GBX21 Plastic Comb (21 holes, rectangular A4) MX-GBX20 Plastic Comb (20 holes, rectangular A4) MX-GBX47 Colour Coil (47 holes, round, A4)
Page 8: Consumables
Consumables CONSUMABLES MX-M904 – MX-M1204 Product Code Description / Contents Approx. Life MX-900GT Black Toner Cartridge (A4 @ 6%) 120k PROCESS UNIT: MX-900GV Black Developer 1000k MX-850GR OPC Drum 1000k Developer Maintenance Kit:- Doctor cover unit/DV Seal • DV side seal F •...
Page 9 AR-SV1 Stamp Cartridge (for AR-SU1) 2 cartridges SERVICE ROTATION: MX-900TU Transfer Belt Unit MX-900FU Fusing Unit (230v) for MX-M904 only For Service Rotation MX-901FU Fusing Unit (230v) for MX-M1054/1204 only MX-900WU Web Cleaning Unit Note: The consumable life may vary, depending on the document density, temperature, humidity and machine operation.
Page 10: Initial Set-Up
Set cassette size by adjusting the guides in the cassette. Paper Size & Type Setting:- System Settings – Paper Tray Settings. PRINT ENGINE IMAGE SKEW Sim 64-02 Image Writing Adjustment:- Select A=5, B=1, C=254, D=255, E=1, F=1, G=8. Document Solution Centre SHARP...
Page 11 OC & SPF Off Centre Adjust. Check DSPF Level Adjustment. DSPF Skew Adjustment:- Use UKOG-0264FCZZ DSPF D-Chart PRINT IMAGE QUALITY Check Image Quality (Print Mode) – Density:- Sim 64-05 PCL Density Test Page. Sim 64-06 PS Density Test Page. Document Solution Centre SHARP...
Page 12 Sim 55-03 Continuous print mode (job queuing for OSA):- SSW 24-7 0 = Disable, 1 = Enable MFP DATA BACKUP Sim 22-06 Data Simulation Print. Device Clone & Storage Backup Sim 56-01 Backup EEPROM Data to HDD Document Solution Centre SHARP...
Page 13: Density & Gradation Adjustment
[Engine & Printer] SERVICE MODE Place printed test pattern onto glass for both Copy & Printer modes. GREY BALANCE MANUAL ADJUSTMENT: Sim 46-21 [for Engine] Sim 67-25 [for Printer] Adjust K (17 points) for Copy & Printer Modes. Document Solution Centre SHARP...
Page 14 To return machine to “Standard” setting:- STANDARD SERVICE TARGET SETTING: [Execute] Sim 63-08 [for Engine] Sim 67-28 [for Printer] GREY BALANCE ADJUSTMENT: Sim 46-74 [Engine & Printer] SERVICE MODE Place printed test pattern onto glass for both Copy & Printer modes. Document Solution Centre SHARP...
Page 15: Maintenance
Cleaning Kit. Starting Powder: The following starting powder should be applied to the relevant consumable item during maintenance:- Starting Powder OPC Drum Primary Transfer Belt MX-M904 UKOG-0312FCZZ UKOG-0312FCZZ MX-M1054 [Stearic Acid] [Stearic Acid] MX-M1204 Document Solution Centre...
Page 16 (only when Developer is replaced) Sim 24-04 Clear MAINTENANCE ALL Counter Sim 24-04 Clear DRUM CRTG K Counter (only when OPC Drum is replaced) Sim 24-04 Clear DRUM BLADE K Counter (only when Drum Cleaner Blade is replaced) Document Solution Centre SHARP...
Page 17 • Lower separation pawl x4. • Fuser front Paper guide. Replace Heat Roller Kit [MX-950HK]:- • Upper heat roller unit. • Lower heat roller unit. Replace Upper Heat Lamp [RLMPU0848FCPZ – MX-M904] [RLMPU0763FCPZ – MX-M1054/1204] Replace Sub Thermistor [RDTCT0189FCZ2] Replace Fuser Coupling Gear [NGERH1851FCZZ] Replace Web Cleaning Kit [MX-950WC] •...
Page 18 Replace Tandem Drive Clutch C2PFC [PCLC-0355FCZZ] when Tray 2 counter reaches 3000K Replace Multi Stage Clutch C3PFC [PCLC-0356FCZZ] when Tray 3 counter reaches 3000K Replace Multi Stage Clutch C4PFC [PCLC-0356FCZZ] when Tray 4 counter reaches 3000K Document Solution Centre SHARP...
Page 19 500k [0PPAJ011015//] Check/Replace Saddle Staple Unit (centre binding) when Saddle Staple Counter reaches 200k [0PPB7007852// x 1 set] Check the Shift (Positioning) Roller when the Total Counter reaches 2500K – replace if worn [0PPB4082435// x 1] Document Solution Centre SHARP...
Page 20 Replace Folding front lower roller clutch 1 & 2 when the Folding Unit counter reaches 1000k :- Replace Folding/spacing solenoid when Individual Folding counter reaches 1000k :- Replace Through/folding branching flapper solenoid when the Folding Unit counter reaches 2000k :- Document Solution Centre SHARP...
Page 21: Operating System Support
Operating System Support Windows Server Apple OSX Windows 7 Linux MXM904 – Windows 8 XP / Vista 2008 2012 10.6.x MXM1204 10.8 R2 64 10.7.x Sharp Advanced Printer Language PCL5      PCL6 11/12 11/12 11/12 WHQL WHQL WHQL...
Page 22: Electrical
MAIN CHARGE GRID VOLTAGE – SIMULATION 08-02 Default Monitor Actual Output Voltage Setting Item Content MXM1054 Connector MXM1054 Range MXM904 MXM904 MXM1204 & PIN MXM1204 Main Charge -625 +/- GB_K Grid Voltage 200 - 1000 CN2 Pin 7 -595 +/- 5V Adjustment Document Solution Centre SHARP...
Page 23: Coin Vend Interface
Operation 2 Operation 3 OPERATION 1 Wait for auto clear setting time (Default 60sec – can be changed by the system setting) OPERATION 2 Auto clear is not made. OPERATION 3 Setting is immediately cleared. Cont’d Document Solution Centre SHARP...
Page 24 + 24v CV_B/W_COPY CV_COUNT CV_START CV_CA CV_COLOUR_ COPY CV_COLOUR1 CV_STAPLE CV_COLOUR0 CV_DUPLEX CV_SIZE0 CV_SIZE1 CV_SIZE2 CV_SIZE3 Colour Signals Colour Mode (CL-COLOR1) (CL-COLOR0) Full Colour Others (Single/Two Colour) Paper Size Signals SIZE3 SIZE2 SIZE1 SIZE0 PAPER SIZE EXTRA Document Solution Centre SHARP...
Page 25: Firmware Upgrade
4. The current and the updated firmware versions will be shown within the display:- 5. Select the required firmware that requires updating - Press Execute & Yes to commence the update. Note: If all firmware (including peripherals) require updating, select ALL (as shown):- Document Solution Centre SHARP...
Page 26 Firmware Upgrade 6. Firmware update progress (and remaining time) should now be displayed:- 7. Once the firmware update has completed successfully, select OK (MFP should reboot). Firmware update is complete. Document Solution Centre SHARP...
Page 27 1. Open a web browser and enter the following URL :- http://ipaddress/service_login.html or http://ipaddress/service_account.html Example: http://192.168.0.124/service_login.html 2. Select/Enter the “Service” Username and Password to access the Service Webpage and click Login:- Default Username: service Password: service 3. When the service webpage opens, click Update of Firmware:- Document Solution Centre SHARP...
Page 28 Note: Once the machine has entered “service download mode”, the update will commence and the progress will be displayed. 6. When the upgrade is complete, click Reboot to execute a remote restart of the machine. Firmware Upgrade is complete. Document Solution Centre SHARP...
Page 29: Firmware Recovery
Note: If a Boot failure has occurred, replace the SC Card. 2. Insert a USB memory device containing the MX-M904/1204 series firmware file (SFU) into the USB slot. 3. Insert the MFP PWB and Turn ON the MFP Power. After approximately 10 seconds, UPDATE PROGRAM Update Program Init INIT PLEASE WAIT indication should be displayed.
Page 30 RESULT OK will be displayed. Result : OK 10. Power off the MFP. Pull out the MFP PWB and Turn OFF MFP PWB UPDATE DIP SW. 11. Insert and secure the MFP PWB and refit the Right Rear Cabinet. Document Solution Centre SHARP...
Page 31: E-Manual Update
1. Using a PC, copy the E-Manual Update onto the root of a USB memory device (as shown). Note: The E-Manual firmware for MX-M904/1054/1204 series consists of 1 file (*.UAR). 2. Insert the USB memory device into a USB port on the machine and execute Simulation 49-03 [E-MANUAL UPDATE]:- 3.
Page 32 4. The current and updated version should then be displayed:- 5. Press Execute to commence upgrade. Update File Checking and a progress of the update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode:- E-Manual update is complete. Document Solution Centre SHARP...
Page 33: Watermark Update
2. Insert the USB memory device into a USB port on the machine and execute Simulation 49-05 [WATER MARK UPDATE]:- Note: “If no USB device is detected, an error message will be displayed. 3. Select the Directory containing the Watermark update files:- Document Solution Centre SHARP...
Page 34 4. The current and updated version should now be displayed. Press Execute to commence upgrade:- 5. Update File Checking and a progress of the update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode. Watermark Update is complete. Document Solution Centre SHARP...
Page 35: Hdd Replacement Procedure
Individual setting information for direct WEB Service browsing Cookie file for Service OSA application Reinstallation of eOSA application file Service application User file saved in the SMB Service server (NAS) FAX/Internet FAX reception Sim66-62 — data Document Solution Centre SHARP...
Page 36 • Use SIM56-02 or device cloning/storage backup function to import the Address book, Image Send registration data and User authentication data etc. • Import the Document Filing data, User font and macro data - (The JOB LOG data can be backed up but cannot be imported). Document Solution Centre SHARP...
Page 37: Mx-Eb15 Mirroring Kit
TROUBLE – – – – Status & Trouble when E7-03 error message is displayed:- HDD2 SIM 62-20 NONE REBUILDING ERROR TROUBLE B or C NONE B or C HDD1 REBUILDING ERROR TROUBLE D or E Cont’d Document Solution Centre SHARP...
Page 38 • Replace both of the HDD of the mirroring kit C, D, and E • Both HDD’s trouble. and that of the machine. Perform the replacement procedure of the mirroring kit HDD and standard machine HDD. Document Solution Centre SHARP...
Page 39 1. Using a new HDD units from Service Spare Parts, replace both HDD's (and RAID PWB if required). 2. Set DIPSW1 of the mirroring kit to ON:- 3. Power on the MFP device - Forcible rebuilding is executed. Document Solution Centre SHARP...
Page 40 When removing the HDD for maintenance reasons only, disconnect the HDD SATA connector of • the MFP PWB first, and then perform the required maintenance. With this procedure, both HDD's are disconnected from the machine. Document Solution Centre SHARP...
Page 41: Sd Card Replacement Procedure
Notes: If E7-07 trouble occurs and the error cannot be cancelled using SIM16, this may indicate an issue • or failure of the SD Card – replace the SD Card by following the procedure detailed above. Document Solution Centre SHARP...
Page 42 6. Restore the data backed up in procedure 2 by using the device cloning function. Note: If E7-A6 trouble occurs and the error cannot be cancelled, this may indicate an issue or failure of • the CF Card – replace the CF Card by following the procedure detailed above. Document Solution Centre SHARP...
Page 43: Firmware & Print Driver Revision
3.7.18.4 3.7.18.4 TWAIN 3.01.004.000 [WHQL] 3.01.004.000 [WHQL] XPS ** 01.03.37.01 [WHQL] 01.03.37.01 [WHQL] Note: ** XPS driver supports Windows Vista only. For the latest Firmware and Print Driver version(s), please refer to the SHARP Support Website. Document Solution Centre SHARP...
Page 44: Test Simulation
Test Simulation The following pages contain information regarding test simulations. For a detailed description for each test simulation, please refer to the MX-M904/1054/1204 Service Manual. Simulation Entry Method: 1. Double-click the [HOME] key. (Total use quantity/Toner remaining quantity display mode screen will appear):- 2.
Page 45 Trouble code history data display Transport unit control circuit check ROM version display MC & PTC cleaning operation check Data print mode Reset machine to factory setting (scanner DSPF & Scanner output counter display mirror unit lock position execute). Document Solution Centre SHARP...
Page 46 Force operation of web cleaning (job end) Network scan trial mode set-up (MX-AMX1) Process Control Data Toner save operation CE mark control setup Process control mode setting Fusing cleaning operation setting Process control sensitivity adjustment Trouble memory mode setting Document Solution Centre SHARP...
Page 47 Fax mode exposure adjust (Normal) Resist Roller Adjustment Fax mode exposure adjust (Fine Text) Secondary transfer voltage ON timing Fax mode exposure adjust (Super Fine) adjustment Fax mode exposure adjust (Ultra Fine) Resist roller adjustment Fax mode exposure adjustment (600dpi) Document Solution Centre SHARP...
Page 48 SW24-7 Continuous print mode for OSA Document filing data backup to USB (job queuing for MXAMX3):- Job log data backup to USB 0 = Job Queue Disabled Export Adjustment & Settings data to USB 1 = Job Queue Enabled Document Solution Centre SHARP...
Page 49 Printer calibration data clear Printer screen gamma setting (300/600dpi) LCD Operation & Adjustment Printer screen gamma adjust. (PCL/PS) LCD touch panel adjustment Engine maximum adjustment mode for LCD touch panel adjustment result display printer Operation panel key input test Document Solution Centre SHARP...
Page 50: Trouble Codes
LSU LD PWB EEPROM R/W error (K) CCD-ASIC error Mirror kit HDD installation error MFP image data trouble. Auto DV adjustment trouble. HDD trouble when the mirroring kit is Auto DV adjustment trouble (over toned). installed. Document Solution Centre SHARP...
Page 51 Folding unit folding tray paper exit motor Finisher saddle lead edge stopper motor section abnormality (FLM14) section abnormality (FSM203) Folding unit upper stopper motor section Finisher saddle folding roller guide motor abnormality (FLM8) section abnormality (FSM204) Document Solution Centre SHARP...
Page 52 Paper feed tray 1 lift up trouble (Main Finisher bundle shutter trouble (FSHC) unit) Folding plate motor trouble Paper feed tray 2 lift up trouble (Main Punch unit shift operation trouble (FPSM) unit) Punch operation trouble (FPNM) Document Solution Centre SHARP...
Page 53 Upper main thermistor differential input Process suction fan trouble abnormality (TH_UM) PS cooling fan trouble Process section peripheral fan trouble 5 continuous (POD1 not reach) jams Polygon motor trouble (LSU) Fuser low temperature recovery error (TH_UM_AD2) Document Solution Centre SHARP...
Page 54 (DSPF detection) A3 LCC tray descending trouble (Reverse IPD/DOCC-ASIC DOCC function trouble winding detection) (A3 LCC) IPD/DOCC-ASIC DOCC function trouble A3 LCC tray lock detection trouble (DSPF detection) LCT1 lift trouble LCT2 reverse winding detection trouble Document Solution Centre SHARP...
Page 55 LCT4 warm air outlet port thermistor open LCT2 warm air outlet port thermistor low LCT4 warm air outlet port thermistor low temperature temperature LCT2 warm air outlet port thermistor high LCT4 warm air outlet port thermistor high temperature temperature Document Solution Centre SHARP...
Page 56: Sensor Location
Sensor Location MAIN BODY & DSPF: Document Solution Centre SHARP...
Page 57 Sensor Location MX-LC13 LCT: MX-FD10 Folding Unit: Delivery sensor 2 Entrance sensor Slow down timing sensor Upper stopper paper sensor Release timing sensor Fold position sensor Delivery sensor 1 Fold tray paper sensor Document Solution Centre SHARP...
Page 58 FNS129 Finisher Cover Detector1 FNS130 Finisher Paper Delivery Tray3 Paper Detector FNS131 Finisher Staple Home position Sensor FNS134 Finisher Staple cartridge sensor FNS141 Staple dust box sensor FNS200 Finisher staple dust sensor FNSW101 Finisher Cover Detector1 Document Solution Centre SHARP...
Page 59: Jam Cause Codes
FDSBD_NA (Tray 4 feed paper) (ADU transport) C3PFD remaining JAM FDSBD not-reached JAM C3PFD_S3 FDSBD_ND (Tray 3 feed paper) (Face-down paper exit) C3PFD remaining JAM FDSBD remaining JAM C3PFD_S4 FDSBD_SA (Tray 4 feed paper) (ADU transport) Document Solution Centre SHARP...
Page 60 LPPD remaining JAM PPD2 not-reached JAM LPPD1_SLM PPD2_N3 (LCT manual paper feed tray) (Tray 3 feed paper) PPD2 not-reached JAM PPD2_N3_D Manual Paper Feed Tray JAM (Tray 3 feed paper) Delay of paper just before jam from PS Document Solution Centre SHARP...
Page 61 (LCT paper feed Tray 4 feed paper) Delay of paper just before jam from PS PPD2 remaining JAM PPD3 not-reached JAM PPD2_S2_D PPD3_NLM (Tray 2 feed paper) (LCT manual paper feed tray) Delay of paper just before jam from PS Document Solution Centre SHARP...
Page 62 PPD4 not-reached JAM PPD4_NL4 T1PPD1_N1 T1PPD1 not-reached JAM (LCT paper feed Tray 4 feed paper) PPD4 not-reached JAM PPD4_NLM T1PPD1_S1 T1PPD1 remaining JAM (LCT Manual feed paper) PPD4 not-reached JAM PPD4_NM T1PPD2_N1 T1PPD2 not-reached JAM (Manual feed paper) Document Solution Centre SHARP...
Page 63 JAM (Multi-stage LCT tray 1 1 paper feed) paper feed) Vertical transport sensor 1 (1-series) Vertical transport sensor 1 (1-series) L1DF001_NLM not-reached JAM (Multi-stage LCT L1DF001_SLM remaining JAM (Multi-stage LCT manual paper feed) manual paper feed) Document Solution Centre SHARP...
Page 64 (1-series) remaining JAM (Multi-stage paper feed) LCT tray 3 paper feed) Vertical transport sensor 4 (1-series) Horizontal transport sensor 2 L1DF007_SL4 L1DF004_SLM remaining JAM (Multi-stage LCT (1-series) remaining JAM (Multi-stage manual paper feed) LCT tray 4 paper feed) Document Solution Centre SHARP...
Page 65 (Multi-stage LCT tray 4 paper feed) tray 3 paper feed) MX-CF11 INSERTER INSENT_N INSEXT_N Inlet port sensor not-reached JAM Outlet port sensor not-reached JAM INSENT_S INSEXT_S Inlet port sensor remaining JAM Outlet port sensor remaining JAM Document Solution Centre SHARP...
Page 66 Saddle section SEPARATION FNS101_N FSM214 (FN pass) motor JAM Inlet port remaining JAM Saddle inlet port pass sensor FNS101_S FSS201_N (FN pass) delay JAM Saddle inlet port pass sensor remaining FNS102_N FSS201_S Paper exit not-reached JAM Document Solution Centre SHARP...
Page 67 Discharge JAM Centre folding section not-reached JAM FBLTMJ FJOGMJ Discharge motor JAM Jogger motor JAM FDRRLVMJ FLFTMJ Drive roller oscillation motor JAM Tray motor JAM Inlet port section transport not- FENT_N FPCHMVMJ Punch shift motor JAM reached Document Solution Centre SHARP...
Page 68 JAM (Stack tray 2) Interface outlet port sensor Interface outlet port sensor remaining S1SN05_S S2SN05_S remaining JAM JAM (Stack tray 2) Tray safety interlock SW operation S1TSISW S2TSISW Tray safety interlock SW operation (Stack tray 2) Document Solution Centre SHARP...
Page 69: Repair Hints
Pattern 5: Icon Qty 12 : Size 86 x 86 Pattern 6: Icon Qty 18 : Size 86 x 86 Is it possible to print onto Banner Paper Banner print is not supported on MX-M904/1054/1204 up to 1200mm in length? series.
Page 70 NAS/Public Folders support local accounts only browse the NAS/Public Folders? (programmed on MFP) TROUBLE CODES To support the MX-M904/1054/1204 series, upgrade the E7-48 after MX-EB11 installation MX-EB11 (ACRE) firmware to 04.00.A1 (or higher) To support the installation of two MX-LC13, upgrade the...
Page 71 Ensure OUTSIDE AUDITOR is configured to None. though MXAMX3 is enabled. Sharp OSA trial mode supporting most functions can be Is it possible to activate a trial mode for enabled by executing Sim 26-74 (restricted to approx Sharp OSA? 32000 pages, including print/scan/copy/image send).
Page 72: Technical Bulletin Index
Technical Bulletin Index Note: Excludes Part Change/Correction Information. Reference Description Model Document Solution Centre SHARP...
Page 73: Document Reference
Information contained within this guide is subject to change without prior notice. This Handy Guide is not a substitute for the official Sharp Service manuals. It is for use by Sharp qualified service technicians with the intention of improving the efficiency of Sharp MFP Devices.
Page 74: Notes
Notes Document Solution Centre SHARP...
Page 75 Notes Document Solution Centre SHARP...
Page 76 Notes Document Solution Centre SHARP...

This manual is also suitable for:

Mx-m1054 Mx-m1204

Sharp MX-M904 Technical Handy Manual

Quick Links

Related Manuals for Sharp MX-M904

Summary of Contents for Sharp MX-M904

This manual is also suitable for:

Table of Contents