In Case Of Difficulty - Polycom 500D Installation Instructions And User Manual

In Case of Difficulty

No Dial Tone
M
Check that all connections are
correct and tight.
M
Confirm that you are connected to
a Meridian digital voice jack.
The SoundStation Premier 500D/550D Console Does Not Ring
M
Ringer volume is set at OFF.
Reset according to instructions.
Short Silences, Echoes, or Clipped Speech
M
Do not move the SoundStation Premier
500D/550D console while it is in use.
M
Keep your hands away from
the console during calls.
M
Keep papers, cups, coffee pots, etc.,
away from the console.
M
At the beginning of a call, let someone
at each location speak in turn for a few
moments, to enable the system to adapt
to its environment.
Muffled or "In a Well" Reception
M Speak closer to the console so the
microphones can pick up your speech.
Excessive Noise
M
Close conference room doors.
M
Noisy equipment, such as a computer or
fan, may make it difficult for you to hear
the other party. Both parties should turn
off any noisy equipment.
Physical Damage
M
If physical damage is severe enough
that the internal parts become visible,
disconnect the SoundStation Premier
10
M
Disconnect and reconnect all
cables in order as described in
the installation instructions.
M
The other party may be using
lower-quality equipment or a
half-duplex conference bridge,
in which case there may be little
you can do to improve performance.
M
Try calling again to see if another
line provides a better connection.
M Add more sound absorbency to the
room.
M
Try calling again to see if another line
provides a better connection.
500D/550D immediately. Do not
reconnect it to the network until the
equipment has been repaired.