Kawai MP11SE Owner's Manual page 116

Troubleshooting
USB to HOST
The instrument is connected to
the computer using a USB cable,
however the software does not
respond to key presses.
USB to DEVICE
A USB memory device is not
detected, cannot be saved to, or
does not appear to function when
connected to the 'USB to Device'
port.
The instrument pauses briefly when
connecting a USB memory device.
The current SOUND/SETUP setting
is not stored correctly when saved
to a USB memory device.
MP3/WAV Audio, SMF
No sound can be heard when
playing an MP3/WAV audio file
stored on a USB memory device.
An MP3/WAV audio file stored
on a USB memory device sounds
strange, or does not play back
correctly.
An SMF (Standard MIDI file) sounds
strange when played back or some
parts don't playback.
When recording MP3/WAV audio
files, the volume is too low/too high
(distorted).
116
Check that a USB MIDI driver is installed on the computer.
Check that 'USB Audio Device' or 'KAWAI USB MIDI' is selected in the software's
input/output device settings.
Check that the USB memory device is formatted to use the FAT/FAT32
filesystem, and not set to 'Write Protect' mode.
Disconnect the USB memory device, turn the instrument off then on, then
reconnect the USB device. If the USB device still does not function, it may be
damaged or incompatible. Please try using a different USB device.
Ensure that the USB memory device is not a wireless flash drive. Such devices
are not compatible with the MP11SE.
This is recognised behaviour when using large capacity (e.g. 8GB+) USB
memory devices.
Ensure that the desired SOUND/SETUP setting has first been stored to internal
memory before being saved to a USB memory device.
Check that the audio player volume is not set to 0.
Check that the format of the audio file is supported and listed in the 'Audio
Player supported format specifications' table.
Check that the format of the audio file is supported and listed in the 'Audio
Player supported format specifications' table.
The file transfer speed of the USB memory device may be too slow to play the
audio file. Please try using a different USB memory device, ensuring that it
conforms to USB2.0 Hi-Speed standards.
The MP11SE loads SMF files into the instrument's Song Recorder (internal
memory), which only supports one track + drum track. MIDI data that requires
miltiple tracks may therefore not playback correctly.
When saving Song Recorder (internal memory) SMF files, the MP11SE includes
additional system exclusive data for selecting sounds.
The SMF file may therefore sound different when played back on devices other
than the MP11SE.
The program change messages cannot be loaded into the MP11SE's Song
Recorder (internal memory).
If an SMF file that does not include the MP11SE's additional setup information is
loaded in to the Song Recorder (internal memory) the current sound's setting
will be used. This can be checked by using the 'Listen' button before loading
the SMF file.
Adjust the 'Audio Recorder Gain' setting in the SYSTEM:Utility menu.
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